In public relations and communication science, publics are groups of individual people, and the public (a.k.a. the general public) is the totality of such groupings. This is a different concept to the sociological concept of the Öffentlichkeit or public sphere. The concept of a public has also been defined in political science, psychology, marketing, and advertising. In public relations and communication science, it is one of the more ambiguous concepts in the field. Although it has definitions in the theory of the field that have been formulated from the early 20th century onwards, and suffered more recent years from being blurred, as a result of conflation of the idea of a public with the notions of audience, market segment, community, constituency, and stakeholder.
Etymology and definitions
The name "public" originates with the Latin publicus (also poplicus), from populus, to the English word 'populace', and in general denotes some mass population ("the people") in association with some matter of common interest. So in political science and history, a public is a population of individuals in association with civic affairs, or affairs of office or state. In social psychology, marketing, and public relations, a public has a more situational definition. John Dewey defined (Dewey 1927) public as a group of people who, in facing a similar problem, recognize it and organize themselves to address it. Dewey's definition of a public is thus situational: people organized about a situation. Built upon this situational definition of a public is the situational theory of publics by James E. Grunig (Grunig 1983), which talks of nonpublics (who have no problem), latent publics (who have a problem), aware publics (who recognize that they have a problem), and active publics (who do something about their problem).
In public relations and communication theory, a public is distinct from a stakeholder or a market. A public is a subset of the set of stakeholders for an organization, that comprises those people concerned with a specific issue. Whilst a market has an exchange relationship with an organization, and is usually a passive entity that is created by the organization, a public does not necessarily have an exchange relationship, and is both self-creating and self-organizing. Publics are targeted by public relations efforts. In this, target publics are those publics whose involvement is necessary for achieving organization goals; intervening publics are opinion formers and mediators, who pass information to the target publics; and influentials are publics that the target publics turn to for consultation, whose value judgements are influential upon how a target public will judge any public relations material. The public is often targeted especially in regard to political agendas as their vote is necessary in order to further the progression of the cause. As seen in Massachusetts between 2003 and 2004, it was necessary to "win a critical mass of states and a critical mass of public support" in order to get same-sex marriage passed in the commonwealth.
Public relations theory perspectives on publics are situational, per Dewey and Grunig; mass, where a public is simply viewed as a population of individuals; agenda-building, where a public is viewed as a condition of political involvement that is not transitory; and "homo narrans", where a public is (in the words of Gabriel M. Vasquez, assistant professor in the School of Communication at the University of Houston) a collection of "individuals that develop a group consciousness around a problematic situation and act to solve the problematic situation" (Vasquez 1993, pp. 209). Public schools are often under controversy for their "agenda-building," especially in debates over whether to teach a religious or secular curriculum. The promotion of an agenda is commonplace whenever one is in a public environment, but schools have exceptional power in that regard. In the public school system, it is the responsibility of those within the system to determine what agenda is being promoted.
One non-situational concept of a public is that of Kirk Hallahan, professor at Colorado State University, who defines a public as "a group of people who relate to an organization, who demonstrate varying degrees of activity—passivity, and who might (or might not) interact with others concerning their relationship with the organization".
Samuel Mateus's 2011 paper "Public as Social Experience"[undue weight? ] considered to view the concept by an alternative point of view: the public "is neither a simple audience constituted by media consumers nor just a rational-critical agency of a Public Sphere". He argued "the concept should also be seen in the light of a publicness principle, beyond a critic and manipulative publicity (...). In accordance, the public may be regarded as the result of the social activities made by individuals sharing symbolic representations and common emotions in publicness. Seen with lower-case, the concept is a set of subjectivities who look publicly for a feeling of belonging. So, in this perspective, the public is still a fundamental notion to social life although in a different manner in comparison to 18th century Public Sphere's Public. He means above all the social textures and configurations where successive layers of social experience are built up."
The general public also sets social norms which causes people to express themselves in socially acceptable manners. Although this is present within every community, this is often especially applicable within the transgender community as they feel the need to "perform" to a certain set of expectations to be seen as their true gender.
Social publics are groups of people united by common ideas, ideology, or hobbies. Networked publics are social publics which have been socially restructured by the networking of technologies. As such, they are simultaneously both (1) the space constructed through networked technologies and (2) the imagined collective which consequently emerges as a result of the intersection of human persons, shared technologies, and their practices.
- Heath 2005, pp. 707.
- Rawlins & Bowen 2005, pp. 718.
- Vasquez & Taylor 2001, pp. 139.
- Jahanzsoozi 2006, pp. 65.
- Vasquez & Taylor 2001, pp. 140.
- Rawlins & Bowen 2005, pp. 720–721.
- Toth 2006, pp. 506–507.
- Rawlins & Bowen 2005, pp. 721.
- Denise Lavote (November 16, 2013). "A Decade After Massachusetts' Landmark Gay Marriage Ruling, The Gains Are Clear". Huff Post Politics. Archived from the original on 2013-11-19. Retrieved 2013-11-17.
- Shorto, Russell (February 11, 2010). "How Christian Were the Founders?". The New York Times Magazine. Archived from the original on December 30, 2017. Retrieved May 6, 2018 – via NYTimes.com.
- Mateus, Samuel (2011). "The Public as Social Experience". Comunicação e Sociedade. 19: 275–286. doi:10.17231/comsoc.19(2011).911.
- "TSQ: Transgender Studies Quarterly" (PDF). Duke University Press. May 2014.
- Varnelis, Kazys (October 31, 2008). "Networked Publics". MIT Press. Archived from the original on June 10, 2017.
- Heath, Robert Lawrence, ed. (2005). "Public sphere (Öffentlichkeit)". Encyclopedia of public relations. 2. SAGE. ISBN 978-0-7619-2733-4.
- Jahanzsoozi, Julia (2006). "Relationships, Transparency, and Evaluation: The Implications for Public Relations". In L'Etang, Jacquie; Pieczka, Magda (eds.). Public relations: critical debates and contemporary practice. Routledge. ISBN 978-0-8058-4618-8.
- Rawlins, Brad L.; Bowen, Shannon A. (2005). "Publics". In Heath, Robert Lawrence (ed.). Encyclopedia of public relations. 2. SAGE. ISBN 978-0-7619-2733-4.
- Toth, Elizabeth L. (2006). "Building Public Affairs Theory". In Botan, Carl H.; Hazleton, Vincent (eds.). Public relations theory II. LEA's communication series. Routledge. ISBN 978-0-8058-3384-3.
- Vasquez, Gabriel M.; Taylor, Maureen (2001). "Research perspectives on "the Public"". In Heath, Robert Lawrence; Vasquez, Gabriel M. (eds.). Handbook of public relations. SAGE. ISBN 978-0-7619-1286-6.
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- Dewey, John (1927). The Public and Its Problems. Chicago: Swallow Press.
- Grunig, James E. (1983). Communications behaviours and attitudes of environmental publics: Two studies. Journalism Monographs. 81. Association for Education in Journalism and Mass Communication Publications.
- Vasquez, Gabriel M. (1993). "A Homo Narrens Paradigm for Public Relations: Combining Bormann's Symbolic Convergence Theory and Grunig's Situational Theory of Publics". Journal of Public Relations Research. 5 (3): 201–216. doi:10.1207/s1532754xjprr0503_03.
- Hannay, Alastair (2005) On the Public Routledge ISBN 0-415-32792-X
- Kierkegaard, Søren (2002) A Literary Review; Alastair Hannay (trans.) London: Penguin ISBN 0-14-044801-2
- Lippmann, Walter. The Phantom Public (Library of Conservative Thought), Transaction Publishers; Reprint edition, January 1, 1993, ISBN 1-56000-677-3.
- Mayhew, Leon H. The New Public: Professional Communication and the Means of Social Influence, (Cambridge Cultural Social Studies), Cambridge University Press, September 28, 1997, ISBN 0-521-48493-6.
- Sennett, Richard. The Fall of Public Man. W. W. Norton & Company; Reissue edition, June 1992, ISBN 0-393-30879-0.