Getting Past No
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The books main points include:
- Have the joint problem-solving mentality together
- Break the 5 barriers to cooperation: your reaction, their emotion, their position, their dissatisfaction, their power.
- Prepare, prepare, prepare yourself by identifying/developing:
- Interests of each side
- BATNA - Best Alternative To a Negotiated Agreement
- What do you aspire to? What would you be content with? What could you live with?
The book has 5 main sections prescribing how a negotiator should get from the confrontation state to the cooperation state during a negotiation.