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GoToMeeting is a web-hosted service created and marketed by the Online Services division of Citrix Systems. It is an online meeting, desktop sharing, and video conferencing software that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
GoToMeeting is designed to broadcast the desktop view of a host computer to a group of computers connected to the host through the Internet. Transmissions are protected with high-security encryption and optional passwords. By combining a web-hosted subscription service with software installed on the host computer, transmissions can be passed through highly restrictive firewalls.
GoToMeeting was developed in July 2004 by the Online Services division of Citrix in Santa Barbara, California, using the remote access and screen sharing technology from GoToMyPC and GoToAssist to allow web conferencing. The later release of GoToWebinar in 2006 and GoToTraining in 2010 expanded GoToMeeting capabilities to accommodate larger audiences.
Editions and features
GoToMeeting is sold in two editions. Single-user accounts, originally called GoToMeeting Personal, first launched with desktop sharing, chat and integrated audio conferencing. Multi-user accounts, previously GoToMeeting Corporate, also included management and central administration services for teams and enterprise users. Later versions added support for VoIP, session recording, and annotation tools to both editions. GoToMeeting features now include:
- Mobile apps for iPad, iPhone and Android devices
- encryption and authentication security provided by a Secure Sockets Layer (SSL) Web site with end-to-end 128-bit Advanced Encryption Standard (AES) encryption and optional passwords
- Specific application sharing for showing only selected programs with attendees
- Multi-monitor support for a client PC
- Meeting recording and playback for recording and saving meetings to a user desktop for later review
- Total audio package provides toll based phone or conferencing via VoIP.
- GoToMeeting hosts up to 25 users and one organizer while GoToMeeting Corporate offers up to 100 users with multiple organizer option.
Online meetings are the most basic of functionalities that web conferencing tools provide. GoToMeeting has standard online meeting functionalities such a desktop sharing. This is mainly used when a presenter has information to share. Most of the time it is assumed that presentations will be in the form of a Power Point slide show. This is a perfect opportunity to take the basic online meeting offering and turn it into an instructional activity since all attendees will be able to see the presentation. The presenter may also decide to perform a task in real time so that the attendees can watch the necessary steps to perform the task. With using the desktop sharing functionality a presenter can host an online meeting for one person or one hundred people and address a topic successfully.
GoToMeeting does not support the conferencing of in-room systems or bridges to its meetings. This means that organisations with Video Conferencing infrastructure are unable to use their video conferencing systems and will instead need to connect via Mobile/Tablet or PC/Laptop with Webcam.
GoToMeeting with HDFaces
In 2011, Citrix released GoToMeeting with HDFaces, adding high-definition video conferencing support to the web conferencing service. Six users can show their webcam streams at a time.
- 2012 Edison Award for Best Media/Visual Communication
- 2012 Internet Telephony Product of the Year
- 2011 About.com Reader's Choice for Best Web Conferencing Solution
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