|Founded||March 20, 1994Jianyang, Sichuan, Chinain|
Number of locations
|300 restaurants |
|Asia, United States|
|Revenue||CNY$10.63 billion (2017)|
Number of employees
Haidilao International Holding Ltd, (Chinese: 海底捞火锅 or 海底撈火鍋; pinyin: Hǎidǐlāo huǒguō) is a chain of hot pot restaurants founded in Sichuan Province, China in 1994. Its restaurants typically operate under the name Hai Di Lao Hot Pot.
The name of the company originates from a mahjong term in Sichuan, haidilao, literally meaning "fortune". At an early phase, it was a small shop selling malatang. Later it developed and expanded its menu range. Zhang Yong, who came from a small village in Sichuan, is the CEO of the company.
In addition to many locations in China, the company has restaurants in Hong Kong, Singapore, Taiwan, South Korea, and Japan. The first US outlet opened in Westfield Santa Anita (California) in September 2013.
Haidilao is known for their focus on customer service and for offering a variety of free services and entertainment for customers that include: board games, snacks, and manicures for waiting customers.
- "Hotpot giant Haidilao set to enter Hong Kong soon". China Daily. 17 February 2017. Retrieved 25 August 2017.
- "Spice of success". China Daily. 4 March 2011. Retrieved 25 August 2017.
- "海底捞董事长张勇：创火锅店福利传奇" (in Chinese). China Cuisine Association. 26 October 2010. Retrieved 25 August 2017.
- Chiu, Joanne (10 September 2018). "Hong Kong's Hot-Pot IPO: A Chinese Chain Serving Pig Brains and Giving Manicures". Wall Street Journal. Retrieved 2018-09-12.
- "Hai Di Lao, Chinese Hot Pot Chain, Plans To Bring 'Noodle Dance' To The U.S." Huffington Post. 22 May 2013. Retrieved 25 August 2017.
- Burkitt, Laurie (22 May 2013). "Chinese Hot Pot Chain Hai Di Lao Makes Move to U.S." Wall Street Journal. Retrieved 2018-09-12.
- Zhu, Julie. "Haidilao to tap demand for Chinese hotpot with up to $700 million..." Reuters. Retrieved 2018-09-01.
- "China's Hottest Hot Pot Haidilao is Going Public". Pandaily. 2018-05-19. Retrieved 2018-09-02.
- "海底捞餐厅的管理理念和服务理念_经营管理". www.fdcew.com. Retrieved 2018-02-13.
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