Haven Holidays

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Haven
Private
Industry Leisure
Predecessor British Holidays
Founded 1964 (1964)
Headquarters Hemel Hempstead, Hertfordshire, UK
Number of locations
36 Caravan Parks in UK
Area served
UK
Key people
John Dunford, Chief Executive
Jane Bentall
Products Caravan Holiday Parks
Caravan Sales
Revenue Increase£271.1m (2010)[1]
Increase£35.2m (2010)
Increase£25.6m (2010)
Number of employees
2,802 (2010)
Parent Bourne Leisure Limited
Slogan Britain's Favourite Seaside Holiday
Website www.haven.com

Haven Holidays owns and operates 36 family holiday parks, providing caravan, touring and camping facilities across Britain in predominantly coastal locations. Haven provides touring holiday facilities at 24 of the 36 holiday parks it operates, with 15 of these also offering camping pitches for tents and a further 5 offering pitches for trailer tents. Over the last ten years a rolling investment programme has provided new accommodation, landscaping, Spas, golf courses, adventure golf as well as enhancements to some of the leisure pools with flumes, slides and Space Bowls.[2]

Haven holidays is part of the Bourne Leisure Group who also own Warner Leisure Hotels and Butlins Resorts. The current company was created as in November 2004, following the amalgamation of the British Holidays chain with the Haven Holidays chain, which parent company, Bourne Leisure, purchased from The Rank Group in 2000.[3] It now entirely trades as Haven.

Although the Haven name is now used for the combined chain, the existing company is, in effect, a continuation of the previous company.

History[edit]

Acquisitions[edit]

The current Haven chain is formed from a number of acquisitions by its former brand including Warner Holiday Camps (now trading as Warner Leisure Hotels), from the late 1980s. Haven wanted to distance it's self from the old style camp sites which resulted in Haven investing millions of pounds in the sites it acquired and re-branded them as Holiday Parks. Over the years Haven also acquired many smaller independent Holiday Parks enabling the brand to offer a wide range of Holiday's by categorising their park as All Action, Lively, Leisurely and Relaxing. After wanting to focus more on its gaming operations such as Mecca Bingo, The Rank Group decided to sell it's holiday arm to Bourne Leisure, subsequently many of Haven's smaller parks were sold off and the British Holidays brand, ceased trading. Later all British Holiday Parks were re-branded as Haven.

In October 2000, Bourne Leisure purchased The Rank Group's UK leisure arm, Rank Leisure, for £700 million, which included the Haven, Butlins and Warner Leisure Hotels chains. At the time of acquisition, Rank Leisure's Haven Holidays operated 56 resorts, whilst British Holidays (already owned by Bourne Leisure) operated 22.

Bourne decided to retain larger operating units which accounted for approximately 85% of their customer flow, making it possible to upgrade the Haven parks to the same standard of the British Holidays chain.

Subsequently, the company disposed of 43 Haven and British Holidays resorts between 2001 and 2004. A number were sold to independent ventures and management buy-outs (for example, British Holidays' Lido Beach in Prestatyn, Clwyd). However a number of growing leisure chains acquired larger quantities of sites, including:

Park Resorts, a management buy-out backed by CBPE, acquired 12 freehold resorts from the Haven chain in 2001 (such as Cayton Bay in Scarborough, Yorkshire). Parkdean Holidays acquired 3 Haven and 2 British Holidays resorts in 2004 (such as Cherry Tree in Great Yarmouth, Norfolk, and Wemyss Bay in Renfrewshire, Scotland). Park Holidays UK, at the time known as Cinque Ports Leisure, purchased a further 9 parks (such as Felixstowe Beach in Felixstowe, Suffolk). Far Grange Park & Golf Club, Skipsea, East Riding of Yorkshire, was purchased by Bourne Leisure in 2007, being the first acquisition by Bourne Leisure since Rank Leisure in 2000. The park appeared in the Haven 2008 holiday brochure, issued in November 2007. However it has since been removed and now trades as a separate entity to the Haven chain in the Bourne Leisure group.

More recently in April 2015, Bourne Leisure purchased 2 more caravan parks, this time from Flamborough Holidays Ltd;[4] both the Thornwick & Sea Farm Holiday Centre and Greenacre West caravan park. There are plans for the Thornwick & Sea Farm holiday centre's complex to be re developed for the 2016 season, along with it becoming a Haven park. The new Haven park will be known as 'Thornwick Bay'.

Re-branding[edit]

Following Bourne's acquisition of Rank Leisure, the company began integrating its Haven and British Holidays chains during a seven-year development phase. The individual brands "Haven Holidays" and "British Holidays" continued to trade individually until November 2004, when a final 3 Haven parks and 2 British Holidays resorts were disposed of, those being: Wemyss Bay, Pendine Sands, Cherry Tree, Warmwell and Torquay. These were relatively small parks, and Bourne Leisure eventually decided to sell these parks off, stating that these parks no longer fit well in the Haven and British Holidays brands. This reduced the number of parks in the British Holidays chain to 17 and the number of Haven parks to 18. At the same time, both brands merged as "Haven and British Holidays" and released a new brochure and website under that name. Eventually, in November 2007, the company ceased trading as "British Holidays" and the Haven name is now used throughout the chain, however the British Holidays logo can still be seen in many old signs and materials at former British Holidays parks, and British Holidays' sun logo still continues to be used within various aspects of park branding such as the Funworks logo (which is also used at Butlins).

Activities and facilities[edit]

Activities and facilities across all parks use standardized branding introduced by British Holidays in 1998, including "Funworks" (main entertainment complex), "Showbar" or "Live Lounge" (family entertainment centre), "Boardwalk" (food court), Big Money (gambling arcade), "Foodworks" (fast food outlets; many now replaced by Burger King, Papa John's and other external brands), "Ropeworks" (high rope activity centre), "SplashZone" (swimming pools), "SportsZone" (sports activities), "Oasis" (restaurant and bar) and "FunZone" (outdoor family activity / playground areas). In addition, all parks have a general store branded as "Everydays" or "Essentials" (in the recent years, they were replaced by SPAR shops, though they still sell Haven gifts), main reception and a special reception focusing on caravan sales, often branded as "Owners Exclusive" within the parks themselves. In 2002, Bourne Leisure began integrating the individual Haven and British Holidays brands and ever since, many activities and facilities at Haven parks have operated under the names introduced at British Holidays resorts in the late 90s.

The ShowBar entertainers, since 1998, have been known as "FunStars", replacing the "Haven Mates" title in former Haven resorts.

Haven also has star acts touring all the parks. The 2015 star acts include:

Holiday parks[edit]

In the UK, Haven operate thirty-six parks, 19 of which were originally owned by Haven and 17 of which were owned by Haven's former sister company, British Holidays:

  • Scotland: Seton Sands, Craig Tara
  • Northumberland: Berwick, Haggerston Castle
  • Yorkshire: Blue Dolphin, Primrose Valley, Reighton Sands, Thornwick Bay
  • Lincolnshire: Thorpe Park, Golden Sands
  • Norfolk: Caister on Sea, Hopton, Seashore, Wild Duck,
  • Essex: Orchards
  • Kent: Allhallows on Sea
  • Sussex: Combe Haven, Church Farm
  • Dorset: Rockley Park, Littlesea, Seaview, Weymouth Bay
  • Devon: Devon Cliffs
  • Cornwall: Riviere Sands, Perran Sands
  • Somerset: Doniford Bay, Burnham on Sea
  • South Wales: Lydstep Beach, Kiln Park, Quay West, Penally Court
  • North Wales: Greenacres, Hafan y Mor, Presthaven
  • Lancashire: Marton Mere, Cala Gran
  • Lake District: Lakeland

Parks originally owned by Haven[edit]

  1. Craig Tara (this park was previously Butlins at Ayr until 1998)
  2. Primrose Valley
  3. Blue Dolphin
  4. Reighton Sands
  5. Thornwick Bay (this park is new for 2016; previously this was the Thornwick & Sea Farm Holiday Centre until then)
  6. Golden Sands
  7. Seashore
  8. Caister
  9. Wild Duck
  10. Combe Haven
  11. Seaview
  12. Weymouth Bay
  13. Devon Cliffs
  14. Littlesea
  15. Doniford Bay
  16. Riviere Sands
  17. Perran Sands
  18. Hafan Y Mor (this park was previously Butlins at Pwllheli until 1998)
  19. Presthaven Sands

Parks originally owned by British Holidays[edit]

  1. Seton Sands
  2. Berwick
  3. Haggerston Castle
  4. Thorpe Park
  5. Hopton
  6. Allhallows
  7. The Orchards
  8. Church Farm
  9. Rockley Park
  10. Burnham-on-Sea
  11. Greenacres
  12. Lydstep Beach
  13. Kiln Park
  14. Cala Gran
  15. Marton Mere
  16. Lakeland
  17. Quay West

Former Haven parks[edit]

  1. Grannies Heilan' Hame
  2. Nairn Lochloy
  3. Tummel Valley
  4. Sundrum Castle
  5. Riverside
  6. Whitby
  7. Beacon Fell View
  8. Cayton Bay
  9. Barmston Beach
  10. Coastfield
  11. California Cliffs
  12. Cherry Tree
  13. Kessingland Beach
  14. Suffolk Sands
  15. Heacham Beach
  16. Felixstowe Beach
  17. St Osyth Beach
  18. Steeple Bay
  19. Sheerness
  20. Alberta
  21. Winchelsea Sands
  22. Nodes Point
  23. Lower Hyde
  24. Thorness Bay
  25. Solent Breezes
  26. Sandhills
  27. Warmwell
  28. Chesil Beach
  29. West Bay
  30. Torquay
  31. South Bay
  32. Challaborough Bay
  33. Trelawne Manor
  34. St Minver
  35. Bideford Bay
  36. Carmarthen Bay
  37. Brynowen
  38. Ty Mawr
  39. Far Grange (still under ownership of Bourne Leisure, but as an Owner's Exclusive park in the Haven chain)
  40. Erigmore House
  41. Lyme Bay
  42. Harcourt Sands
  43. Duporth
  44. Shearbarn

Former British Holidays parks[edit]

  1. Wemyss Bay
  2. Pendine Sands
  3. Lido Beach
  4. Penally Court
  5. Manorbier

International parks[edit]

Until the acquisition of Haven by Bourne, Haven Holidays ran several parks in Europe as Haven Europe. However, in November 2004, these have been sold to Siblu as part of a management buy-out. Slowly the Haven name is being dropped as is the use of the children's entertainment and clubs as featured at Haven in the UK (Club R n B, Little Cubs, T-CO, Rory the Tiger etc.). In Siblu parcs they now have Bubbles, Pirate Club and Barracuda.

Bourne Leisure also owns resorts in Ontario in Canada and Sarasota in Florida, USA.

Characters[edit]

The children's mascot in Haven was previously Rory the Tiger and in British Holidays was Bradley Bear. However, both brands began integrating in 2002. As a result, Rory the Tiger was introduced to British Holidays parks and Bradley Bear was introduced to Haven Holidays. Both brands completely merged in November 2004 as 'Haven and British Holidays' and since merging, both mascots are seen in all parks, alongside other children's characters from both former companies such as Greedy the Gorilla, Anxious the Elephant and human characters Ned and Polly originally forming the "Zoo Troop" and then in 2013, the group was renamed the "Seaside Squad". However Merlin the Wizard, Sylvester the snake and Manic the parrot were all disposed of in 2009.[citation needed] In 2008, Haven launched a new kids program, Kids Alive to help encourage children to exercise and enjoy active lifestyles, which is part of the company's attempt to take on board the advice of the British Health Council in tackling childhood obesity. Part of the Kids Alive program in Haven is "Wake and Shake" which is a warm up program the kids do in club R n B as a warm up to start the day. However this has since been replaced by B Fit with Rory, a wake up show where children get active with Rory and the FunStars.[citation needed]

Characters originally from Haven[edit]

  • Rory the Tiger
  • Greedy the Gorilla
  • Anxious the Elephant
  • Sylvester the Snake
  • Manic the Parrot

Characters originally from British Holidays[edit]

  • Bradley Bear
  • Merlin the Wizard
  • DJ Ned
  • Polly

References[edit]

External links[edit]