He joined the Civil Service as an Assistant Principal in the Home Office in 1967, and was Economic Adviser, 1970–72, Principal 1972–74, and Assistant Secretary, and Principal Private Secretary to the Home Secretary (Roy Jenkins), 1974–76. From 1977 to 1979 he served as Deputy Chef de Cabinet to Roy Jenkins as President of the European Commission. He returned to the Home Office as Assistant Secretary from 1979 to 1981, and then as Assistant Under-Secretary of State from 1981 to 1986.
From 1986 to 1988 he was Deputy Secretary in the Cabinet Office (Management and Personnel Office, subsequently Office of the Minister for the Civil Service). From 1988 to 1992 he was Deputy Secretary in HM Treasury.
From 1992 to 1998 he was Permanent Secretary, Department for National Heritage (Department for Culture, Media and Sport from 1997). From 1998 to 2004 he was Clerk of the Crown in Chancery and Permanent Secretary of the Lord Chancellor's Department (Department for Constitutional Affairs from 2003).
Phillips was appointed a Commander of the Order of the Bath (CB) in 1989, promoted to a Knight Commander of the same Order (KCB) in 1998, and again promoted to a Knight Grand Cross of that Order (GCB) in 2002.
Post-civil service activity
After retiring, he undertook a review of the honours system in 2004. From 2006–7 he undertook a review of the funding of political parties, and in 2007 chaired inter-party talks on political funding.
- 'PHILLIPS, Sir (Gerald) Hayden', Who's Who 2012, A & C Black, 2012; online edn, Oxford University Press, Dec 2011.
- "Janus: British Diplomatic Oral History Programme". Janus.lib.cam.ac.uk. 1943-02-09. Retrieved 2012-04-08.
- Stevenson, Alexander (2013). The Public Sector: Managing The Unmanageable. ISBN 978-0-7494-6777-7.
- Matthew Tempest. "Phillips review calls for state funding for political parties". the Guardian. Retrieved 13 September 2015.
- "Independent Reviewer". Retrieved 13 September 2015.
- Bell, Mathew (2011-07-03). "The IoS Diary (03/07/11) - Commentators - Opinion". The Independent. Retrieved 2012-04-08.