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A hierarchical organization or hierarchical organisation (see spelling differences) is an organizational structure where every entity in the organization, except one, is subordinate to a single other entity. This arrangement is a form of a hierarchy. In an organization, the hierarchy usually consists of a singular/group of power at the top with subsequent levels of power beneath them. This is the dominant mode of organization among large organizations; most corporations, governments, criminal enterprises, and organized religions are hierarchical organizations with different levels of management, power or authority. For example, the broad, top-level overview of the general organization of the Catholic Church consists of the Pope, then the Cardinals, then the Archbishops, and so on.
Members of hierarchical organizational structures chiefly communicate with their immediate superior and with their immediate subordinates. Structuring organizations in this way is useful partly because it can reduce the communication overhead by limiting information flow.
A hierarchy is typically visualized as a pyramid, where the height of the ranking or person depicts their power status and the width of that level represents how many people or business divisions are at that level relative to the whole—the highest-ranking people are at the apex, and there are very few of them, and in many cases only one; the base may include thousands of people who have no subordinates. These hierarchies are typically depicted with a tree or triangle diagram, creating an organizational chart or organogram. Those nearest the top have more power than those nearest the bottom, and there being fewer people at the top than at the bottom. As a result, superiors in a hierarchy generally have higher status and command greater rewards than their subordinates.
All governments and most companies feature similar hierarchical structures. Traditionally, the monarch stood at the pinnacle of the state. In many countries, feudalism and manorialism provided a formal social structure that established hierarchical links pervading every level of society, with the monarch at the top.
In modern post-feudal states the nominal top of the hierarchy still remains a head of state – sometimes a president or a constitutional monarch, although in many modern states the powers of the head of state are delegated among different bodies. Below or alongside this head there is commonly a senate, parliament or congress; such bodies in turn often delegate the day-to-day running of the country to a prime minister, who may head a cabinet. In many democracies, constitutions theoretically regard "the people" as the notional top of the hierarchy, above the head of state; in reality, the people's influence is often restricted to voting in elections or in referendums.
In business, the business owner traditionally occupies the pinnacle of the organization. Most modern large companies lack a single dominant shareholder and for most purposes delegate the collective power of the business owners to a board of directors, which in turn delegates the day-to-day running of the company to a managing director or CEO. Again, although the shareholders of the company nominally rank at the top of the hierarchy, in reality many companies are run at least in part as personal fiefdoms by their management; corporate governance rules attempt to mitigate this tendency.
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Smaller and more informal social units – families, bands, tribes, special interest groups – which may form spontaneously, have little need for complex hierarchies – or indeed for any hierarchies. They may rely on self-organizing tendencies. A conventional view ascribes the growth of hierarchical social habits and structures to increased complexity; the religious syncretism and issues of tax-gathering in expanding empires played a role here.
The demands of administration in increasingly larger systems may have assisted the flowering of bureaucracy and in the advent of the professional manager (19th century) and of the technocrat (20th century).
The Peter Principle is a term coined by Laurence J. Peter in which the selection of a candidate for a position in an hierarchical organization is based on the candidate's performance in their current role, rather than on abilities relevant to the intended role. Thus, employees only stop being promoted once they can no longer perform effectively, and managers in an hierarchical organization "rise to the level of their incompetence."
Hierarchiology is another term coined by Laurence J. Peter, described in his humorous book of the same name, to refer to the study of hierarchical organizations and the behavior of their members.
Having formulated the Principle, I discovered that I had inadvertently founded a new science, hierarchiology, the study of hierarchies. The term hierarchy was originally used to describe the system of church government by priests graded into ranks. The contemporary meaning includes any organization whose members or employees are arranged in order of rank, grade or class. Hierarchiology, although a relatively recent discipline, appears to have great applicability to the fields of public and private administration.
David Andrews' book The IRG Solution: Hierarchical Incompetence and how to Overcome it argued that hierarchies were inherently incompetent, and were only able to function due to large amounts of informal lateral communication fostered by private informal networks.
Criticism and alternatives
The work of diverse theorists such as William James (1842–1910), Michel Foucault (1926–1984) and Hayden White (1928-2018) makes important critiques of hierarchical epistemology. James famously asserts in his work on radical empiricism that clear distinctions of type and category are a constant but unwritten goal of scientific reasoning, so that when they are discovered, success is declared. But if aspects of the world are organized differently, involving inherent and intractable ambiguities, then scientific questions are often considered unresolved. A hesitation to declare success upon the discovery of ambiguities leaves heterarchy at an artificial and subjective disadvantage in the scope of human knowledge. This bias is an artifact of an aesthetic or pedagogical preference for hierarchy, and not necessarily an expression of objective observation.
Hierarchies and hierarchical thinking have been criticized by many people, including Susan McClary (born 1946), and by one political philosophy which vehemently opposes hierarchical organization: anarchism. Heterarchy, the most commonly proposed alternative to hierarchy, has been combined with responsible autonomy by Gerard Fairtlough in his work on triarchy theory. The most beneficial aspect of a hierarchical organization is the clear command-structure that it establishes. However, hierarchy may become dismantled by abuse of power.
Amidst constant innovation in information and communication technologies, hierarchical authority structures are giving way to greater decision-making latitude for individuals and more flexible definitions of job activities; and this new style of work presents a challenge to existing organizational forms, with some[quantify] research studies contrasting traditional organizational forms with groups that operate as online communities that are characterized by personal motivation and the satisfaction of making one's own decisions. When all levels of a hierarchical organization have access to information and communication via digital means, power structures may align more as a wirearchy, enabling the flow of power and authority to be based not on hierarchical levels, but on information, trust, credibility, and a focus on results.
Palmer, Gary B. (Fall 1975). Sprague, Roderick; Walker, Deward E. (eds.). "Cultural ecology in the Canadian Plateau: Pre-contact to the early contact period in the territory of the Southern Shuswap Indians of British Columbia". Northwest Anthropological Research Notes. Moscow, Idaho: Department of Sociology/Anthropology, University of Idaho. 9 (2): 201. Retrieved 27 November 2021.
The principal structural elements of the traditional Shuswap system of cultural ecology are as follows: [...] 13. Loose patrilineal succession to band chieftainship, with no hierarchical organisation above this level.
Jagers op Akkerhuis, Gerard A.J.M, ed. (18 October 2016). Evolution and Transitions in Complexity: The Science of Hierarchical Organization in Nature. Cham, Switzerland: Springer (published 2016). p. 253. ISBN 9783319438023. Retrieved 27 November 2021.
[...] that the history of life and evolution is characterised by a basic tendency towards increased complexity [...] has been vehemently challenged
Shaw, Rosalind; Stewart, Charles (16 December 2003) . "Introduction: problematizing syncretism". In Shaw, Rosalind; Stewart, Charles (eds.). Syncretism/Anti-Syncretism: The Politics of Religious Synthesis. European Association of Social Anthropologists. London: Routledge (published 2003). pp. 19–20. ISBN 9781134833955. Retrieved 27 November 2021.
At one pole we have the development of religious synthesis by those who create meanings for their own use out of contexts of cultural or political domination [...]. At the other pole we have the imposition of religious synthesis upon others by those who claim the capacity to define cultural meanings [...].
Rai, Mridu (31 December 2019) . "The Obligations of Rulers and the Rights of Subjects". Hindu Rulers, Muslim Subjects: Islam, Rights, and the History of Kashmir. Princeton, New Jersey: Princeton University Press (published 2019). p. 150. ISBN 9780691207223. Retrieved 27 November 2021.
The Dogra state employed its own tax-gathering agency to collect the revenue directly from the cultivators. This hierarchy began at the village level with the accountant, the patwari, whose chief duty was to maintain records of the area of holding and revenue-paying capacity of each villager. Over the patwaris stood a group of Pandits [...]. Over these were the tehsildar and one or two naib-tehsildars (deputy tehsildars) who controlled the revenue collection from the fifteen tehsils (districts or groups of villages) [...] The tehsils themselves were grouped into three wazarats presided over by wazir wazarats (ministers). This entire revenue establishment, known as the Daftar-i-Diwani, [...] was ultimately subordinate to the Hakim-i-Ala, or Governor [...]
- Vredenburgh, Donald; Brender, Yael (1998). "The Hierarchical Abuse of Power in Work Organizations". Journal of Business Ethics. 17 (12): 1337–1347. doi:10.1023/A:1005775326249. ISSN 0167-4544. JSTOR 25073966. S2CID 142827641.
Shahani, Jasmine (30 October 2020). Limits and Opportunities of a Matrix Organization: A Study of Coordination Mechanisms within a Multiple Brand Organization. Volume 149 of AutoUni – Schriftenreihe. Wiesbaden: Springer Nature. ISBN 9783658322618. Retrieved 30 March 2023.
The literature on matrix organizations presents a challenge due to the fact that most of it is outdated and little current research can be found based on empirical evidence. This is due to a management fad which led to the matrix gaining popularity before losing consideration both in practice and academia. [...] matrix organizations, and simultaneously their study, followed a clear management fad. They were hastily adopted and promptly abandoned [...].
Zhao, Dejin; Rosson, Mary Beth; Purao, Sandeep (January 2007). "The Future of Work: What Does Online Community Have to do with It?". 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07). pp. 180a. doi:10.1109/HICSS.2007.531. ISBN 978-0-7695-2755-0. S2CID 11575408. Retrieved 30 March 2023.
Abstract[:] Amidst constant innovation in information and communication technologies, a new pattern of work is emerging. Hierarchical authority structures are giving way to greater decision-making latitude for individuals and more flexible definitions of job activities [...]. This new style of work presents a challenge to existing organizational forms. In this paper we investigate this concern by contrasting traditional organizational forms against groups that operate as online communities that are characterized by personal motivation and the satisfaction of making one's own decisions.