|Founded||30 March 1994|
|Type||Government owned company|
1 Walnut Tree Court,
|Jim O'Sullivan (Chief Executive)
Colin Matthews (Chairman)
Highways England (formerly the Highways Agency) is a government-owned company with responsibility for managing the motorways and major roads in England. It operates information services, liaises with other government agencies and provides staff to deal with incidents on the roads it manages. Founded as a government agency in 1994, it was converted into a government-owned company on 1 April 2015.
The strategic road network
Highways England's operations are split into six regions that are roughly based on the regions of England. These regions are subdivided into 13 operational areas. These areas are each managed and maintained by an area team and a contractor, known respectively as the Managing Agent (MA) and the Managing Agent Contractor (MAC). In addition, there are a number of sections of road that are managed under DBFO contracts separately from the area teams.
National Traffic Information Service (NTIS)
Network Information Services (NIS), a Mouchel and Thales joint venture, operates the National Traffic Information Service on behalf of Highways England. NTIS is the information hub of England' strategic road network.
The £57 million service is based at Quinton, Birmingham and is responsible for providing accurate, historical, real-time and predictive traffic and incident information to businesses, the travelling public and Highways England's operations. It collects real-time traffic information from over 10,000 fixed sites on the motorway and all-purpose trunk road network from MIDAS and Traffic Monitoring Unit (TMU) electronic loops in the road surface and automatic number plate recognition (ANPR) cameras at the roadside. Additionally it uses anonymous floating vehicle traffic data (FVD) from vehicles to supplement the fixed traffic monitoring sites. NTIS also has access to nearly 2,000 CCTV cameras, 300 weather stations, 4,600 roadside electronic signs, 16,000 roadside electronic matrix signals and incident data from over 250 operational partners including the police and local authorities.
It then processes this data to create useful intelligence for operational decision making and dissemination of current and predictive information to the public using the 4,600 roadside variable-message signs, the Highways England website (including a mobile version), social media channels such as Twitter and the telephone-based Highways England customer contact centre as well as distributing information to the media and business through a number of data feeds These feeds are widely used by organisations such as the BBC and local newspaper websites for their own traffic information. Services such as Google maps and satnav operators also make use of Highways England's data for their traffic information.
The motorway network is divided into "Areas". They are contracts that are awarded by the Department for Transport. The Area Teams work alongside the Highways England Traffic Officer Service – providing incident support, emergency traffic management and infrastructure maintenance. They are responsible for the management and operation of the roads in their area. In 2009, fleet tracking has been deployed to assist area teams to manage their specialist winter maintenance vehicles during the Cold Snap.
Highways England employs uniformed traffic officers; on-road and control room, as well as specialist staff for work in engineering, surveying, accountancy, and administration. There is a graduate entry scheme, with general entry and specialist engineering entry options. For the Traffic Officer Service each team is supervised by a team manager, one of between six and eight such managers generally working together, to ensure 24-hour management cover.
Traffic England is a website that gives information about the latest traffic conditions as well as details of any roadworks or events that may cause congestion. By selecting current motorway information users can see the average speed between individual motorway junctions, what is being displayed on all the variable-message signs, and images from traffic cameras. The website is run by Highways England's National Traffic Information Service.
The Survive Group is a partnership between Highways England, the Association of Chief Police Officers (ACPO), the breakdown/recovery industry and other road service providers. The Survive Group has been established to improve the safety of those who work on the road network and the travelling public and is also dedicated to the promotion of driving safety. The name Survive comes from Safe Use of Roadside Verges in Vehicular Emergencies.
The Survive Group website holds information on the Survive Group membership details and activities being undertaken by the working groups. It also supplies advice on how to drive safely in a wide range of driving conditions, advice on planning journeys. Survive also provides publications and new guidance produced by the Survive members plus news on new initiatives and forthcoming road safety events.
Historical Railways Estate
- Highways England Traffic Officers
- Transport Scotland
- North and Mid Wales Trunk Road Agency
- South Wales Trunk Road Agent
- Department of Economy and Transport in Wales
- Traffic Radio
- Roads Service Northern Ireland
- Survive Group
- London Streets
- Off-Network Tactical Diversion Route
- Design Manual for Roads and Bridges
- Concrete step barrier
- National Roads Telecommunications Services, also known as the NRTS, which control the variable-message signs (VMS)
- Plimmer, Gill (8 March 2015). "Highway Agency braced for shake-up". Financial Times. Retrieved 29 March 2015.
- "Hansard, Vol 240 Col 929". 1994-03-30. Retrieved 2008-06-05.
My target was to complete the review in time for it to provide the basis for the new Highways Agency, which is being launched today.
- "Appointment of Highways Agency Chief Executive" (Press release). Government News Network. 2008-06-12. Retrieved 2008-07-08.
- "investing in Britains future".
- "HIghways Agency Network management map". Highways Agency. Retrieved 2009-07-16.
- "Highways Agency Network management maps". Highways Agency. Retrieved 2009-07-16.
- "Area 1 - South West England". Highways Agency. Retrieved 2009-05-14.
- "Area 2 Bristol/Gloucestershire/M5". Highways Agency. Retrieved 2009-05-14.
- "Area 3 Berks/Bucks/Hants". Highways Agency. Retrieved 2009-05-14.
- "Area 4 Kent/Sussex/M2 etc". Highways Agency. Retrieved 2009-05-14.
- "Area 5 M25 ring around London". Highways Agency. Retrieved 2009-05-14.
- "Area 6 Cambs/M11 corridor". Highways Agency. Retrieved 2009-05-14.
- "Area 8 Northants/ M1 corridor etc". Highways Agency. Retrieved 2009-05-14.
- "Area 7 Derbyshire/Leicestershire/Notts". Highways Agency. Retrieved 2009-05-14.
- "Area 9 Staffordshire / Warwickshire/ West Midlands". Highways Agency. Retrieved 2009-05-14.
- "Area 10 Cheshire/Merseyside/Manchester". Highways Agency. Retrieved 2009-05-14.
- "Area 13 Cumbria/Lancs". Highways Agency. Retrieved 2009-05-14.
- "Area 12 Lincolnshire/Yorkshire". Highways Agency. Retrieved 2009-05-14.
- "Area 14 Durham/North Yorkshire/Tyne and Wear". Highways Agency. Retrieved 2009-05-14.
- Highways Agency – National Traffic Information Service
- "Overview". National Traffic Information Service. Highways Agency. Retrieved 2008-01-01.
- Highways Agency – National Traffic Information Service
- "Festive test for transport network". BBC News. British Broadcasting Corporation. 2007-12-21. Retrieved 2008-01-01.
- "Better Information" (PDF). Highways Agency. May 2004. Retrieved 2008-01-01.
- "Services to be Delivered". The Highways Agency's Traffic Control Centre Project. Highways Agency. Retrieved 2008-01-01.
- Highways Agency – How We Manage Our Roads
- Vehicle tracking assists road safety during cold snap
- Career information and graduate scheme details here.
- "Traffic England". Highways Agency. Retrieved 2013-07-16.
- "Traffic England: Real-time traffic information". Highways Agency. Retrieved 2013-07-16.
- Official website
-  – This is the Highways Agency page on Traffic Officers.
- Traffic Radio
- Traffic England – live traffic information from the HA including delays, roadworks, roadside message signs