Hinchingbrooke Hospital

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Hinchingbrooke Hospital
Hinchingbrooke Health Care NHS Trust
Location Hinchingbrooke Park, Huntingdon, Cambridgeshire, England, United Kingdom
Coordinates 52°19′58″N 0°12′04″W / 52.3329°N 0.2011°W / 52.3329; -0.2011Coordinates: 52°19′58″N 0°12′04″W / 52.3329°N 0.2011°W / 52.3329; -0.2011
Care system Public NHS
Hospital type General
Emergency department Yes Accident & Emergency
Beds 266
Founded 1983
Website hinchingbrooke.nhs.uk
Lists Hospitals in England

Hinchingbrooke Hospital is a small district general hospital in Hinchingbrooke near Huntingdon, Cambridgeshire. It is led by a board, including Chair Hilary Daniels and Chief Executive Lance McCarthy.

Opened in 1983, it serves the Huntingdonshire area, and has a range of specialities as well as an Accident and Emergency.[1] It had 310 acute beds in 2007, now reduced to 223, including 24 specifically for day cases. It was formerly administered by Hinchingbrooke Health Care NHS Trust, which had long-standing financial problems. It was obliged to borrow £27.3 million in Public Dividend Capital in 2006–07.[2] In 2011 it became the first NHS hospital to be run by a private company, Circle Health. Although the hospital was managed privately, the buildings were still under public ownership by the NHS. This process was widely criticised as a significant step in the privatisation of the NHS in England.[3]

Mitie has been providing domestic cleaning services, waste collection, pest control and external window cleaning at the hospital since 2009.[4]

Circle Health franchise[edit]

The franchise winner was announced to be Circle Health on 25 November 2010.[5] The project has been conducted by the NHS East of England Strategic Projects Team.[6] On 10 November 2011 it was confirmed that Hinchingbrooke Hospital would be administered by Circle Health from February 2012. Circle has a ten-year contract to manage the hospital, which has heavy financial debts.[7] In 2012 losses doubled, and Circle obtained a £4 million advance on fees to ease cash flow problems at the hospital.[8]

BBC Newsnight produced a programme about the hospital in August 2012 where Ali Parsa showed how “reactive, motivated staff treat patients better; happy, well-fed patients heal better”.[9]

In November 2012 a National Audit Office (NAO) report into the franchise was published. It found that while Circle had made early improvements in some clinical areas, the in-year deficit was already £2.2 million higher than planned. Circle will have to generate unprecedented levels of savings to pay the deficit and most of the savings are expected in the later years of the ten-year franchise, so the value for money of the project cannot easily be assessed for some time. The NAO found that while NHS East of England had assessed bidders’ savings proposals, the relative risks had not been fully considered, which had the potential to encourage over-optimistic bids.[10][11]

According to The Daily Mail in February 2013,[12] patient satisfaction has risen dramatically to 85% and waiting times have been cut significantly. Jim O’Connell, the Chief Executive was quoted as saying "We put more of the decision-making in the hands of the doctors and nurses ... There are still a lot of inefficiencies in the NHS because it is the bureaucracy that has built up over all these years, and we have to change that." However, in the 2013 NHS staff survey of 28 Key Findings, Hinchingbrooke comes out worse than the NHS average on two thirds (19), and is in the lowest 20% of trusts in almost half (13).[13]

In April 2014 it was reported that the hospital was likely to record a year end deficit in the region of £600,000 to £700,000 for 2013-14.[14]

In July 2014 Hinchingbrooke Hospital was referred to the SoS for failure to meet their statutory break-even duty [15]

The hospital made an offer to pay local GPs a £50 ‘administrative fee’ for surgery referrals in an email - signed by Hinchingbrooke chief executive Hisham Abdel-Rahman which was rapidly withdrawn when the company was accused of bribery.[16]

A CQC visit in September 2014 highlighted severe issues with patient care where inspectors observed "staff treat patients in an undignified and emotionally abusive manner" and spoke to patients "told to soil themselves". [17][18]

In November 2014 Jenny Raine the chief financial officer left.[19] UNISON called for Circle to be ‘sacked’, claiming that papers tabled for the Board meeting in October - which did not include a financial report - showed the organisation faced potential penalties of up to £200,000 per month for failure to meet targets for patients waiting longer than four hours in the accident and emergency department, and more penalties for failing to reach electronic discharge summary targets which already stand at £138,000 and a further £150,000 for failing to increase the number of patients discharged at weekends. The Union said staff turnover was more than 13 per cent. In response Circle said: "We are a bit bemused as we haven't changed out financial forecasts for the year and Hinchingbrooke's clinical outcomes remain very strong."[20]

In December 2014, Deputy Prime Minister Nick Clegg referred to the hospital as the "only NHS hospital to be privatised" (by the Labour Health Secretary Andy Burnham).[21]

The Trust made a profit in 2014-15 from charging patients, mostly in its seven-bed private unit, which offers individual rooms, better food, and Sky TV. Private-patient income at the hospital increased from £439,676 in 2013-14 to £1,150,697 in 2014-15.[22]

Circle pull out[edit]

In January 2015 Circle announced that because Hinchingbrooke Hospital was "no longer [financially] viable under current terms" it wanted to withdraw from operating the hospital under the exit terms of the contract.[23] Later the same day it was revealed that the Care Quality Commission had recommended the Trust should be placed into special measures after it was rated ‘inadequate’ on the questions of whether it was caring, safe and well led. They had concerns about the trust’s leadership because both the Circle management team and the trust board said that the other was responsible for holding the trust’s executive team to account. Circle's chief executive Steve Melton said before the report was published: “We understand their report will be published soon, and fully expect it to be unbalanced and to disagree with many of its conclusions".[24] He said the pressures on the trust could only be resolved through “joined up reform in Cambridgeshire across hospitals, GPs and community services”.[25] Andy Burnham said “It was the decision of the Coalition in November 2011 to appoint Circle and they must take responsibility for this mess. The Government were explicitly warned two years ago about the risky business model Circle were operating, but failed to take any action.” [26]

Dr Nik Johnson, who is the Labour candidate for the local constituency of Huntingdon at the 2015 General Election, is a paediatric consultant at the hospital, employed by Cambridgeshire Community Services NHS Trust. Jonathan Djanogly, the local Conservative MP, said he hoped the issue of the hospital’s future would not be politicised.[27]

The Daily Mail subsequently claimed that the Care Quality Commission inspection was a "stitch up". Their charges are:

  • Individuals who helped draw up the CQC’s damning report have close ties to the Labour Party and unions which oppose NHS privatisation.
  • The local Clinical Commissioning Group, which suddenly slashed the hospital’s funding and imposed arbitrary fines, is heavily influenced by Labour activists.
  • The watchdog’s lead inspector, Dr Jonathan Fielden, was previously a senior member of the British Medical Association, and has warned of the dangers of privatisation.
  • A second inspector, Dr Nigel Sturrock, has been associated with the Keep Our NHS Public group.
  • Dr Nik Johnson is believed to have influenced the report’s severe criticism of children’s services in the A&E unit.[28]

Circle were reported to be contemplating suing the Commission.[29] David Campbell Bannerman MEP wrote to Health Secretary Jeremy Hunt urging him to carry out a review into the Commission's behaviour. Professor Sir Mike Richards, chief inspector of hospitals at the CQC, said: 'We stand fully behind our assessment that safety, caring and leadership at Hinchingbrooke hospital were inadequate. There is no reason to question the integrity of any member of the inspection team. Our findings highlight the significant failings at Hinchingbrooke. They are not a judgment on the role of the private sector in the NHS or on franchise arrangements. Our priority is the care that patients receive. Where hospitals are failing to promote good care, we will say so regardless of who owns and runs them.' [30]

Dr Suzanne Hamilton, chair of the Medical Advisory Committee at the hospital wrote to the local paper to say that the CQC report was not consistent with "the vast reams of verified statistical data" about the hospital.[31] Fiona Allinson, head of hospital inspection told the CQC board meeting "It was one of the worst inspections that I had ever been to. I drove home and wanted to drive back again with my nurse's uniform on to sort it out." [32][33]

Subsequently Julian Huppert raised the issue at Prime Minister's Questions where he said: "The decision by the last Government to put Hinchingbrooke Hospital out to tender, with the last three bids under them all led by the private sector, was deeply flawed and a massive failure. "Does the Prime Minister accept that this experiment in privatisation failed and the future of Hinchingbrooke Hospital should be fully in the NHS?"[32]

Circle will hand the management back to the NHS on 31 March 2015 but will leave a deficit of between £7.7m and £12m for the financial year. Circle are not liable for losses beyond £5 million under their contract and have applied to the NHS Trust Development Authority for £9.6m to maintain solvency. It is unclear what will happen to the organisation after March.[34]

After Circle[edit]

The Trust announced in April 2015 that is expected a £14m deficit for 2014-15, considerably worse than forecast by Circle. This was attributed to:

  • reductions in local prices during commissioning negotiations cost the trust in excess of £3m;
  • a high demand for agency staff generated by increased volumes and acuity of non-elective patients increased the interim staffing bill for the year by nearly £12m;
  • external pressures on trust finances were exacerbated by failed cost improvement programme schemes. In addition to the failure of the original programme, the recovery programme that was initiated in quarter 3 did not deliver the necessary reductions in interim staffing costs;
  • the trust has also had to pay an estimated £1.3m towards the Pathology Partnership joint venture it owns with six other trusts, which was considerably more than had been budgeted for. The pathology provider has estimated a £4.5m loss in its first year and members are sharing the cost burden.[35]

It spent 7.2% of its total turnover on agency staff in 2014/5.[36]

It was said to be the second least efficient hospital in England according to Lord Carter's review of NHS efficiency, with potential savings of £20.5 million a year.[37]

After going into CQC Quality Special Measures in January 2015 with a rating of 'inadequate', the Trust came out of special measures with a rating of 'good' in August 2016. This was one of the fastest exits from quality special measures and at the time was the first Trust to exit with a rating of 'good'. Despite this however, whilst providing good quality care and clinical services, the small size of the Trust was making it hard to sustain clinical services in to the future and so alternative solutions were being developed. In July 2016, it was announced that it was proposed to merge in 2017 with Peterborough and Stamford Hospitals NHS Foundation Trust, a decision that was ratified by the Boards of both Trusts in November 2016. The merger is planned for 1 April 2017. [38]

See also[edit]


  1. ^ hinchingbrooke.nhs.uk, accessed 25 November 2010
  2. ^ Lister, John (9 September 2014). "Circle: Behind the Smoke and Mirrors". Socialist Health Association. Retrieved 29 September 2014. 
  3. ^ Rahman, Shibley. "The privatisation of the NHS appears to be going to plan". Socialist Health Association. Retrieved 8 December 2013. 
  4. ^ "Mitie keeps hold of Hinchingbrooke Health Care deal". Facilities Management Journal. 17 November 2016. Retrieved 15 December 2016. 
  5. ^ Nick Triggle, Private firm becomes first to run NHS hospital, BBC News, 25 November 2010
  6. ^ NHS East of England Strategic Projects Team Archived 2010-11-30 at the Wayback Machine., accessed 10 December 2010
  7. ^ Jeffreys, Branwen (10 November 2011). "Circle in deal to run Hinchingbrooke NHS hospital". BBC News. Retrieved 11 November 2011. 
  8. ^ Gill Plimmer (26 October 2012). "Privatised UK hospital in the red". Financial Times. Retrieved 27 October 2012. 
  9. ^ "Privatisation of Hinchingbrooke Hospital NHS Trust by Circle Healthcare - Newsnight". BBC Newsnight. 3 August 2012. Retrieved 19 January 2015. 
  10. ^ Jeremy Laurance (8 November 2012). "Hospital lifesaver Circle loses extra 2.2m". The Independent. Retrieved 8 November 2012. 
  11. ^ The franchising of Hinchingbrooke Health Care NHS Trust (Report). National Audit Office. 8 November 2012. HC 628. Retrieved 8 November 2012. 
  12. ^ Peter Campbell and Sophie Borland (23 February 2013). "Transformed: The failing NHS trust taken over by private firm has one of the highest levels of patient satisfaction". The Daily Mail. 
  13. ^ Lister, John. "Circle: Behind the Smoke and Mirrors". Socialist Health Association. Retrieved 18 September 2014. 
  14. ^ "NHS trust under private management faces deficit again". Health Service JOurnal. 1 April 2014. Retrieved 13 April 2014. 
  15. ^ "NHS audited accounts true and fair but disclose significant financial stress". Audit Commission. Archived from the original on 21 April 2015. Retrieved 21 July 2016. 
  16. ^ "Exclusive: Hinchingbrooke backtracks on controversial £50 referrals offer". Health Service Journal. 24 July 2014. Retrieved 18 September 2014. 
  17. ^ "Hinchingbrooke patients treated in 'abusive' manner CQC says". BBC News. 26 September 2014. Retrieved 29 September 2014. 
  18. ^ "Hinchingbrooke Health Care NHS Trust Quality Report for 16 - 18 September 2014 Inspection" (PDF). CQC. Retrieved 21 July 2016. 
  19. ^ "Hinchingbrooke finance director steps down". Health Service Journal. 7 November 2014. Retrieved 11 November 2014. 
  20. ^ "Hinchingbrooke Hospital: Unison calls for health firm Circle to be 'sacked'". Cambridge News. 11 November 2014. Retrieved 11 November 2014. 
  21. ^ Nick Clegg, Deputy Prime Minister (10 September 2014). "Oral Answers to Questions" (PDF). Parliamentary Debates (Hansard). House of Commons. col. 906543. 
  22. ^ "Profit motive is 'ripping through the NHS', Andy Burnham warns". Independent. 3 May 2015. Retrieved 3 May 2015. 
  23. ^ "Hinchingbrooke Hospital: Circle to withdraw from contract". BBC. 9 January 2015. Retrieved 9 January 2015. 
  24. ^ "Hinchingbrooke faces special measures as care judged 'inadequate'". Nursing Times. 9 January 2015. Retrieved 9 January 2015. 
  25. ^ "Updated: Circle to withdraw from Hinchingbrooke contract". Health Service Journal. 9 January 2015. Retrieved 9 January 2015. 
  26. ^ "NHS hospital's 'unsustainable' privatisation deal collapses amid concerns over poor care". Independent. 9 January 2015. Retrieved 9 January 2015. 
  27. ^ "Uncertainty over Hinchingbrooke hospital puts twist in local election race". Guardian. 9 January 2015. Retrieved 9 January 2015. 
  28. ^ "Labour's private hospital stitch-up: Shocking evidence of how the Left sabotaged NHS success story". Daily Mail. 16 January 2015. Retrieved 17 January 2015. 
  29. ^ "Privatised hospital may sue inspectors". The Times. 19 January 2015. Retrieved 19 January 2015. 
  30. ^ "Labour and the NHS stitch-up (continued): How watchdog that labelled first privately run NHS hospital 'inadequate' ignored 300-patient survey backing it in favour of critical poll of just 17 people". Daily Mail. 18 January 2015. Retrieved 19 January 2015. 
  31. ^ "Hinchingbrooke Hospital doctor Suzanne Hamilton says Care Quality Commission report was 'inconsistent'". Cambridge News. 20 January 2015. Retrieved 20 January 2015. 
  32. ^ a b Makey, Julian (28 January 2015). "Hinchingbrooke Hospital: MP Julian Huppert says privatisation was 'deeply flawed'". Cambridge News. Retrieved 21 July 2016. 
  33. ^ CQC. "Minutes of the Public Board Meeting Finsbury Tower, London, EC1Y 8TG 21 January 2015 at 09.00" (PDF). National Archive. Archived from the original (PDF) on 3 November 2015. Retrieved 21 July 2016. 
  34. ^ "First privately run hospital seeks £10m bailout from taxpayer". Financial Times. 9 February 2015. Retrieved 10 February 2015. 
  35. ^ "Hinchingbrooke reports sharp deficit rise as Circle departs". Health Service Journal. 30 April 2015. Retrieved 2 May 2015. 
  36. ^ "Agency spending: the real picture". Health Service Journal. 26 November 2015. Retrieved 23 December 2015. 
  37. ^ "Least efficient hospital trusts according to headline measure". Health Service Journal. 5 January 2015. Retrieved 28 February 2016. 
  38. ^ "Hinchingbrooke and Peterborough to draw up 2017 merger plan". Health Service Journal. 22 July 2016. Retrieved 3 November 2016. 

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