HipChat

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HipChat
HipChat Logo.svg
Developer(s) Atlassian
Operating system Mac, Linux, Windows, Android, iOS + Web-based application
Type Hosted chat and instant messaging
License Proprietary
Website www.hipchat.com

HipChat is a web service for internal private online chat and instant messaging. As well as one-on-one and group/topic chat, it also features cloud-based file storage, video calling, searchable message-history and inline-image viewing. HipChat is available to download onto computers running Windows, Mac or Linux, as well as Android and iOS smartphones and tablets.[1][2] As of 2014 HipChat uses a freemium model, as much of the service is free with some additional features requiring organizations to pay per month.[3]

Founded by Chris Rivers, Garret Heaton and Pete Curley, the trio behind HipCal and Plaxo Pulse, HipChat launched in January 2010,[4][1] and acquired by Atlassian in March 2012.[5] HipChat is mainly written in PHP and Python using the Twisted software framework, but uses other third-party services.[6][7]

History[edit]

HipChat was started by Chris Rivers, Garret Heaton and Pete Curley, who studied together at Rensselaer Polytechnic Institute (RPI). They launched the first beta on December 13, 2009.[8][9] HipChat was made available to the public starting January 25, 2010.[10]

On March 22, 2010, HipChat launched a web chat beta which allowed users to chat via the browser in addition to the existing Windows, Mac and Linux client.[11] HipChat's web client came out of beta and SMS chat support was added on April 16, 2010.[12] On May 12, 2010, HipChat unveiled its official API.[13]

On July 19, 2010, the team moved into an office in Sunnyvale, California.[14] Co-founder Pete Curley announced that HipChat had secured $100,000 in funding on August 10, 2010.[15][16] They had previously relied primarily on word-of-mouth, so this round of seed funding allowed them to start advertising and cover operational costs.[17]

HipChat launched their iOS app on March 4, 2011 and their Android app on June 2, 2011.[18][19]

On March 7, 2012, Atlassian announced it had bought HipChat and the team would be joining them in their San Francisco office.[20][21]

On April 24, 2017, HipChat was hacked and user info, messages and content was accessed.[22]

Features[edit]

The primary features of HipChat are chat rooms, one-on-one messaging, searchable chat history, image sharing, 5 GB of file storage, and SMS messaging for one-on-one conversations. A premium version adds video calling, screen sharing, unlimited file storage, history retention controls, and a virtual machine version allows HipChat to run within corporate firewalls.[3][23] HipChat also features a guest access mode that allows users outside of your organization to join your group chat via a shareable URL, inline GIF playback, and custom emoticons.[24][25][26] The product is available as a mobile client, a web client and a downloadable native application.[27]

In addition to integration with Atlassian's other products, HipChat integrates with services such as GitHub, MailChimp and Heroku.[20] To allow for more third-party integrations to be added, HipChat features a REST interface with several language-specific implementations.[28]

HipChat can provide administrators 1-to-1 chat histories if the customer's company policies permit viewing of employee communications.[29] There is no way for an individual or organization to opt out of this data collection/exposure.[30]

See also[edit]

References[edit]

  1. ^ a b Kincaid, Jason (2009-12-14). "HipChat Is Yammer For The Masses". Techcrunch. Retrieved 2010-04-23. 
  2. ^ Mackie, Simon (2010-04-15). "HipChat: A Private IM Network for Your Team". Gigaom. Retrieved 2010-04-23. 
  3. ^ a b Curley, Pete (2014-05-27). "HipChat is now free for unlimited users". HipChat. Retrieved 2014-10-28. 
  4. ^ Kincaid, Jason (2010-01-25). "HipChat Takes On Campfire And Yammer As It Launches To The Public". TechCrunch. Retrieved 2010-04-23. 
  5. ^ Lee, Michael (2012-04-08). "Atlassian tries before it buys HipChat". ZDNet. Retrieved 2014-10-28. 
  6. ^ Siddique, Zuhaib (2014-01-06). "How HipChat Stores and Indexes Billions of Messages Using ElasticSearch and Redis". High Scalability. Retrieved 2014-01-08. 
  7. ^ Heaton, Garret (2011-02-03). "What's HipChat made of?". HipChat. Retrieved 2014-11-12. 
  8. ^ "Young Entrepreneurs Launch "Hip" Company, Again". Rensselaer Polytechnic Institute. Retrieved 2014-10-28. 
  9. ^ Curley, Pete (2009-12-13). "Introducing HipChat – A private chat network for your company, team, or organization". HipChat. Retrieved 2014-10-28. 
  10. ^ Curley, Pete (2010-01-25). "Later, beta. HipChat is open to the public!". HipChat. Retrieved 2014-11-09. 
  11. ^ Rivers, Chris (2010-03-22). "Web chat has arrived! Try the beta.". HipChat. Retrieved 2014-11-09. 
  12. ^ Curley, Pete (2010-04-16). "New in HipChat – Web chat, SMS, iPhone & Android compatibility". HipChat. Retrieved 2014-11-09. 
  13. ^ Heaton, Garret (2010-05-12). "Introducing the HipChat API". HipChat. Retrieved 2014-11-09. 
  14. ^ Heaton, Garret (2010-07-19). "Welcome to HipChat HQ!". HipChat. Retrieved 2014-11-09. 
  15. ^ Curley, Pete (2010-08-10). "Bootstrapped no longer – Why we’re raising (a little) money". HipChat. Retrieved 2014-11-09. 
  16. ^ Ha, Anthony (2010-08-10). "HipChat raises funding for better business chatting". VentureBeat. Retrieved 2014-11-11. 
  17. ^ Goldfisher, Alastair (2010-08-23). "HipChat raises funding for instant messaging service". Reuters. Retrieved 2014-11-12. 
  18. ^ Curley, Pete (2011-03-04). "Introducing HipChat for iPhone and iPad". HipChat. Retrieved 2014-11-09. 
  19. ^ Rivers, Chris (2011-06-02). "Introducing HipChat for Android". HipChat. Retrieved 2014-11-09. 
  20. ^ a b Reynolds, Annelise (2012-03-07). "(Press Release) Atlassian Acquires HipChat, Group Chat and Collaboration Service". Atlassian. Retrieved 2014-10-28. 
  21. ^ "We’ve been acquired by Atlassian!". HipChat. 2012-03-07. Retrieved 2014-10-28. 
  22. ^ Atlassian's HipChat hacked; user info, messages, and content possibly accessed | VentureBeat | Apps | by Ken Yeung
  23. ^ Lardinois, Frederic. "Atlassian Launches HipChat Server, Doubles Down On Team Collaboration". techcrunch.com. Retrieved 10 February 2015. 
  24. ^ Park, Jeff (2013-05-02). "Keep Customer Dialogue Open with Guest Access". HipChat. Retrieved 2014-11-13. 
  25. ^ Park, Jeff (2014-02-14). "How using HipChat helps build our company culture". Atlassian. Retrieved 2014-11-13. 
  26. ^ Biggs, John (2011-10-07). "Hipchat Adds Custom Emoticons… For A Price". TechCrunch. Retrieved 2014-11-13. 
  27. ^ West, Thad (2012-03-07). "HipChat Will Change The Way Your Company Communicates". Isos Technology. Retrieved 2014-10-28. 
  28. ^ "API Documentation". HipChat. Retrieved 2014-11-10. 
  29. ^ HipChat TOS update, April 25, 2014
  30. ^ YCombinator discussion

External links[edit]