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|Genre||Time tracking software|
|Founders||Dave Nevogt & Jared Brown|
The company is an advocate for the introduction of staff monitoring services for United States government roles. This was following a number of large invoices that have been paid by the US government for contracted work, with no proof of the hours spent on the project. Hubstaff was seen as a rising tech company in 2015, when they received a nomination as part of Techpoint’s Mira Awards for The Best of Tech in Indiana.
Dave Nevogt and Jared Brown founded Hubstaff after they began to use freelance staff and wanted a better way to manage them. Nevogt was previously the founder of McCordsville-based Innovative Solutions Inc., while Brown had a background as a developer.
Following the establishment of the software, the outsourcing of freelance work became more common with the development of sites such as Elance and oDesk. Hubstaff considered that the use of the system allowed for entrepreneurs and startups to focus on the strategic side of the business, rather than operational tasks. The use of freelance management systems became more frequent as web-based startups began to outsource the majority of their operational teams.
In 2014, the company appeared in the Huffington Post as a commentator when looking for red flags when recruiting on LinkedIn. The analysis carried out by Hubstaff included spotting spelling or grammatical mistakes, as it can demonstrate a sloppy attitude towards detail and communication.
According to Entrepreneur magazine, Hubstaff matches users with project specialists after each project is reviewed. It was also stated that firms like Hubstaff typically take a commission of the hourly rate, rather than charging for the recruiting and placement of any staff.
Hubstaff also provides ongoing management tools for team projects. This includes time tracking of those involved, an overview of the entire project, and also the ability to send payments. In a post on Inc., Nevogt stated that systems such as Hubstaff gave senior management more freedom.
The service tracks the amount of time contractors spend on tasks, while also taking random screenshots as evidence. For paying subscribers, offline work can also be tracked according to Staffing Talk. Screenshots are said to be spaced at 10-minute intervals, but they are taken at random during each 10 minute segment. Each screenshot can be viewed to get a detailed view of the efficiency of the project.
Staff monitoring systems or business transparency is said to have both advantages and disadvantages. Early systems were said to be flawed, as the system could be cheated by mouse-wigglers. The underlying criticism of such a system is that planning and thinking stages could be confused for inactivity. However, in most operational roles, such a system can be beneficial for both management and the operational staff.
One main issue staff monitoring systems resolve is the payment of contractors fairly for the number of hours they have worked. In one example, Ars Technica reported a United States Patent and Trademark Office incident that cost $12,533.02 due to an individual quoting she'd worked 266 hours, but with no proof. This led to one of the co-founders of Hubstaff to start a change.org petition against the United States Patent and Trademark Office to start using a business transparency system.
Some roles, such as programmers, could have fewer keystrokes, while maintaining a high level of productivity. More code written by a programmer doesn't necessarily mean a higher level of productivity according to Staffing Talk.
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- Mullin, Joe (August 12, 2014). "Patent examiners are routinely abusing work-from-home privileges". Ars Technica.