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Hyatt Hotels and Resorts Corporation
NYSEH (Class A)
Russell 1000 Component
IndustryHospitality, Travel, Tourism
FoundedSeptember 27, 1957; 65 years ago (1957-09-27)
FoundersHyatt Robert von Dehn
Jack Dyer Crouch
HeadquartersChicago, Illinois,
United States
Number of locations
1,200 hotels (300,200 Rooms)[1] (2022)
Area served
Key people
Thomas Pritzker
(Executive Chairman)
Mark Hoplamazian
(President and CEO)
ProductsHotels and Resorts
Revenue Increase US$5.020 billion (2019)[2]
Increase US$1.006 billion (2019)[2]
Decrease US$766 million (2019)[2]
Total assetsIncrease US$13.00 billion (2022)[2]
Total equityIncrease US$3.967 billion (2019)[2]
Number of employees
130,000[3] (2022)
SubsidiariesApple Leisure Group

Hyatt Hotels Corporation, commonly known as Hyatt Hotels & Resorts, is an American multinational hospitality company headquartered in the Riverside Plaza area of Chicago that manages and franchises luxury and business hotels, resorts, and vacation properties. Hyatt Hotels & Resorts is one of the businesses managed by the Pritzker family.

The Hyatt Corporation owned by Isaiah Giles came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. In 1969, Hyatt began expanding internationally. Hyatt has grown by developing new properties and through acquisitions, with the biggest growth coming from the acquisition of AmeriSuites (later rebranded Hyatt Place) in 2004, Summerfield Suites (later rebranded Hyatt House) in 2005, and Two Roads Hospitality in 2018.[4][5][6]

In August 2021, Hyatt Hotels Corporation (NYSE: H) acquired Apple Leisure Group (ALG), a luxury resort-management services, travel and hospitality group, from affiliates of KKR and KSL Capital Partners for $2.7 billion in cash. ALG's hotel portfolio consists of over 33,000 rooms operating in 10 countries. The acquisition will extend Hyatt's brand footprint into 11 more European markets.[7]

Hyatt has more than 1100 hotels and all-inclusive properties in 69 countries across six continents.


The first Hyatt House opened in 1954 by entrepreneurs Hyatt Robert von Dehn (1904–1973) and Jack Dyer Crouch (1915–1990) as a motel near Los Angeles International Airport.[8] In 1957, the hotel was purchased by entrepreneur Jay Pritzker for $2.2 million. His younger brother, Donald Pritzker, also took on an important role in the company. Considering the growing use of air travel for business, the Pritzker brothers realized that locating a high quality hotel near a major airport was a valuable business strategy. Within two years, they opened Hyatt House motels near San Francisco International Airport and Seattle–Tacoma International Airport.[9]

In 1967, the company opened their Regency Hyatt House in Atlanta, Georgia (today the Hyatt Regency Atlanta). The futuristic hotel was designed by Atlanta architect John Portman, who would go on to design many other hotels for the chain. It featured a massive indoor atrium, which soon became a distinctive feature of many Hyatt properties.[10]

In 1968, Hyatt International was formed, to operate hotels outside the United States.[11] It would soon become a separate company. In 1969, Hyatt International opened its first hotel, when it was awarded the management contract for the President Hotel in Hong Kong. The President Hotel was renamed the Hong Kong Hyatt Hotel (later known as the Hyatt Regency Hong Kong).[12]

In 1972, Hyatt formed Elsinore Corporation, a subsidiary to operate the Four Queens Hotel and Casino and the Hyatt Regency Lake Tahoe Resort, Spa & Casino. Hyatt became a private company in 1979, when the Pritzkers bought the outstanding shares.[11] Elsinore was spun off as a public company. The company opened the Playboy Hotel and Casino as a joint venture with Playboy Enterprises.[13][14]

Donald died in 1972 and Jay continued to run the company.[15]

The Hyatt Regency brand is the oldest brand in the company, with the Grand Hyatt and Park Hyatt brands being introduced in 1980. Some of these are styled as "resort" properties, and may have spas or other recreational facilities. One of the first of these was the Hyatt Regency Maui in 1980.[16]

The Pritzkers took Hyatt International private as well, in 1982.[11] However, Hyatt and Hyatt International remained two separate companies until June 2004, when substantially all of the hospitality assets owned by the Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity called Global Hyatt Corp. On June 30, 2009, Global Hyatt Corporation changed its name to Hyatt Hotels Corporation.[17]

In December 2004, Hyatt Hotels Corporation acquired AmeriSuites, an upscale chain of all-suite business class hotels from affiliates of the Blackstone Group, a New York-based private equity investment firm. Blackstone had inherited AmeriSuites from its 2004 acquisition of Prime Hospitality.[5] The AmeriSuites chain was rebranded and called Hyatt Place, a competitor to the limited-service products Marriott International's Courtyard by Marriott and Hilton Worldwide's Hilton Garden Inn.

In December 2005, Hyatt acquired limited service company Summerfield Suites from the Blackstone Group. Blackstone had inherited Summerfield Suites from its purchase of Wyndham International. In January 2012, Hyatt Summerfield Suites were rebranded as Hyatt House in 2012 to compete in the "upscale extended stay market" against Residence Inn, Homewood Suites, and Staybridge Suites.[18]

Hyatt launched its first lifestyle brand, Andaz, in April 2007.[19] Hindi for the word 'style', Andaz is positioned as a luxury brand, with the first hotel being a rebrand of the Great Eastern Hotel in London, followed by hotels in San Diego, West Hollywood, Shanghai[20] and New York City.

In August 2009, it was reported that Hyatt Hotels Corporation filed plans to raise up to $1.15 billion in an initial share sale. That November Hyatt completed an initial public offering and began trading publicly on the New York Stock Exchange under the symbol H.[21] According to the filing Mark S. Hoplamazian was to serve as CEO and Thomas Pritzker as Executive Chairman.[22] The public offering was a result of the acrimonious breakup of the Pritzker family empire. Accused of looting family trusts, Thomas and cousins Penny and Nicholas took control of the family businesses when they and other family members were sued by cousin Liesel Pritzker, claiming fraud and seeking damages of over US$6 billion.[23]

On September 1, 2011, Hyatt acquired Hotel Sierra, which had 18 properties in 10 states. Along with Hyatt Summerfield Suites hotels, several of these properties were rebranded as Hyatt house in January 2012.[24]

The Grand Hyatt Hotel in Istanbul

In November 2013, Hyatt introduced their first all-inclusive resort brands, Hyatt Ziva and Hyatt Zilara, with the first resorts being opened in Cancun, Puerto Vallarta, Los Cabos and Rose Hall, Montego Bay, Jamaica.

As of 30 November 2015, Hyatt had over 627 hotels worldwide.[25]

On October 28, 2015, Hyatt announced that they were in advanced talks to acquire Starwood Hotels in a cash and stock transaction. The transaction was not completed, and Starwood was acquired by Marriott International instead.[26]

In 2018, Hyatt saw expansion with the acquisition of Two Roads Hospitality. This added the Joie de Vivre, Destination, Alila, and Thompson hotel brands to the Hyatt portfolio, a growth of 85 hotels in 23 markets.[27]

In March 2021, Hyatt announced the official opening of Hyatt's 1,000th hotel worldwide, Alila Napa Valley in St. Helena, California.[28]


Hyatt Place logo
Grand Hyatt logo
The interior atrium at Hyatt Regency New Orleans

Hyatt-branded properties have traditionally catered to upscale or business customers; its properties were either full-service or boutique hotels. In 1980, Hyatt added the Grand Hyatt and Park Hyatt brands to its portfolio. In 1995, Hyatt entered the vacation ownership market. Hyatt introduced the Hyatt Place brand, designed as a limited service offering for business travelers, in 2006. Hyatt House was Hyatt's first select-service property, catering primarily to travelers with long-term stays and at a more economical price point. Since then, Hyatt has added a wide range of other brands, especially in the lifestyle and resort segments.[4]

Manchester Grand Hyatt San Diego, one of Grand Hyatt's largest hotels with over 1600 rooms

Hyatt categorizes its brands under three categories: timeless portfolio (containing Hyatt's classic brands), boundless portfolio (lifestyle brands) and independent collections (soft-branded independent properties). Two additional upscale lifestyle brands, tommie and Caption, have been announced and will be joining the portfolio once the first properties open.[citation needed]

Timeless portfolio[edit]

  • Park Hyatt – top-tier luxury brand, offering residential-style luxury
  • Grand Hyatt – large luxury hotels with fine dining and expansive meeting facilities
  • Hyatt Regency – Hyatt's signature, upper-upscale brand
  • Hyatt – Hyatt's brand of modern hotels
  • Hyatt Place – mid-tier brand offering large rooms
  • Hyatt House – extended-stay properties
  • Hyatt Residence Club – timeshare and vacation rental resorts
  • UrCove by Hyatt – Hyatt's new brand targeted to Chinese travelers, co-developed with Home Inn.

Boundless portfolio[edit]

  • Andaz – art-and-design-focused luxury lifestyle hotels
  • Alila Hotels and Resorts – luxury boutique hotels built around sustainable practices
  • Thompson Hotels – luxury boutique hotels
  • Hyatt Centric – upscale lifestyle properties
  • Caption by Hyatt – select-service lifestyle brand with smaller rooms and lively public spaces
  • Miraval – luxury wellness resorts

Independent collections[edit]

  • The Unbound Collection by Hyatt – a collection of independent, upper-upscale and luxury hotels
  • Destination by Hyatt – formerly Destination Hotels, luxury independent properties
  • JdV by Hyatt – formerly Joie de Vivre Hotels, a collection of independent properties designed around their immediate neighborhoods

Inclusive Collection[edit]

  • Hyatt Ziva – all-inclusive family resorts
  • Hyatt Zilara – all-inclusive adults-only resorts
  • Zoetry Wellness and Spa Resorts
  • Secrets Resorts and Spas - All-inclusive adult only beachfront resorts targeted at couples looking for romantic getaways
  • Breathless Resorts and Spas - Adult only all-inclusive beachfront resorts
  • Dreams Resorts and Spas - Beachfront all-inclusive resorts targeted at couples and families
  • Alua Hotels and Resorts - European seaside resorts and hotels
  • Vivid Hotels and Resorts - Adult only all-inclusive beachfront resorts
  • Sunscape Resorts and Spas - Beachfront Resorts targeted at families

Notable properties[edit]

World events[edit]





Hyatt has a partnership with MGM Resorts International.[44]

In 2018, Hyatt began partnering with some properties in the SLH (Small Luxury Hotels of the World) chain, which allows World of Hyatt members to earn and redeem points during their stays at participating SLH properties.[45]

In October 2018, Hyatt announced their purchase of Two Roads Hospitality, a lifestyle hotel management company, for a base purchase price of US$480 million, with Hyatt to take the management controls of 85 properties of Two Road's across eight countries. All the hotels had joined the World of Hyatt loyalty programme by 2019.[6]

Loyalty program[edit]

Hyatt operates a loyalty program called World of Hyatt, which replaced Gold Passport on March 1, 2017.[46]

Hyatt's partnership with MGM Resorts International allows members of both companies' loyalty programs – World of Hyatt and Mlife, respectively – to "status match" (i.e., match their lower status in one of the programs to the higher tier achieved in the other), and then earn points and credits, as well as avail themselves of the perquisites and partnerships associated with the higher, matched status in both programs.[47]


Fortune magazine ranked Hyatt #32 on its list of "America's Best Companies to Work For" in 2019,[48] rising to #16 in 2021.[49] The Human Rights Campaign (HRC) has awarded the company 100% in the HRC Equality Index for more than ten years, last in 2020.[50][51]

See also[edit]


  1. ^[bare URL PDF]
  2. ^ a b c d e "2019 10-K form". Securities and Exchange Commission. Retrieved February 20, 2020.
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  4. ^ a b "Hyatt History". Hyatt About. Retrieved 2020-02-18.
  5. ^ a b "About Hyatt". 2004-12-09. Retrieved 2019-07-05.
  6. ^ a b "Hyatt to acquire Two Roads Hospitality". Retrieved 10 October 2018.
  7. ^ "Hyatt Hotels Corporation - Investor Relations - Our Company".
  8. ^ "Arizona Republic from Phoenix, Arizona on July 31, 1973 · Page 5".
  9. ^ Tritsch, Shane (2007-06-21). "Tremors in the Empire - Chicago magazine - December 2002 - Chicago". Retrieved 2012-10-30.
  10. ^ Wheatley, Thomas (July 10, 2017). "After 50 years, Hyatt Regency Atlanta is still a downtown icon".
  11. ^ a b c
  12. ^ Lo, York (11 December 2017). "The Kings of Industrial Buildings - the Chung brothers of E.Wah Aik San". The Industrial History of Hong Kong Group. Retrieved 2019-06-06.
  13. ^ "Elsinore Corporation". The Gale Group, Inc. Retrieved 4 August 2009.
  14. ^ Knightly, Arnold M. (2009-08-04). "Gaming pioneer Jeanne Hood dies". Las Vegas Review-Journal. Archived from the original on 2012-10-07. Retrieved 4 August 2009.
  15. ^ "History of Hyatt Corporation". Funding Universe. Retrieved 2012-10-30.
  16. ^ "Hawaii Island Resort -Hyatt Regency Maui Resort & Spa".
  17. ^ Hyatt Hotels Corporation 2010 annual report, Part 1, Item 1, page 3
  18. ^ "Hyatt Officially Welcomes Hyatt House to the Neighborhood". Archived from the original on 2012-09-03. Retrieved 2012-10-30.
  19. ^ "Hyatt Hotels Corporation Announces Andaz(TM)". Archived from the original on July 6, 2007.
  20. ^ "Boutique 5 Star Hotels in Shanghai, China丨Andaz Xintiandi, Shanghai丨Hyatt".
  21. ^ "Hyatt Hotels Corporation Prices Initial Public Offering". Archived from the original on 2014-04-07. Retrieved 2012-10-30.
  22. ^ Nadja Brandt (August 6, 2009). "Hyatt to Raise Up to $1.15 Billion in Share Sale". BloombergLPcom. Archived from the original on 2012-11-04.
  23. ^ Andrews, Suzanna (May 2003). "Shattered Dynasty". Vanity Fair. Retrieved 2012-10-30.
  24. ^ "Hotel Sierra Joins Hyatt". 2011-09-01. Retrieved 2012-10-30.
  25. ^ "About Hyatt". 2012-06-30. Retrieved 2012-10-30.
  26. ^ "Marriott Buying Starwood in Deal Valued at $12.2 Billion". 16 November 2015. Archived from the original on 2016-03-19. Retrieved 2020-07-05.
  27. ^ "Hyatt to acquire Two Roads Hospitality".
  28. ^ a b Staff, HospiBiz (15 March 2021). "Hyatt celebrates sustained growth with 1,000th global hotel opening - HOSPIBIZ". Retrieved 2021-03-20.
  29. ^ "Hyatt Regency Jacksonville Riverfront". Emporis. Archived from the original on May 6, 2018. Retrieved 5 May 2018.
  30. ^ "Alila Bangsar takes group into Malaysia for first time". Breaking Travel News. Retrieved 2022-08-17.
  31. ^ "Hyatt Regency set to return to Kuala Lumpur in 2024".
  32. ^ "Londonist". 15 December 2016.
  33. ^ Leavy, Jake (30 January 2020). "The 20 Most Anticipated Hotel Openings Of 2020 In The US". Retrieved 9 February 2020.
  34. ^ "Hyatt Regency Mumbai shuts down due to lack of funds | HOSPIBIZ". 8 June 2021. Retrieved 2021-06-09.
  35. ^ San Francisco Regency – Sold
  36. ^ "1,260-room hotel in Hedreen complex will be Hyatt Regency". Seattle Daily Journal of Commerce. October 6, 2016. Retrieved October 18, 2016.
  37. ^ Jonuzaj, Klaudjo. "First Hyatt hotel to open in Albania's Tirana - PM Rama". SeeNews. Archived from the original on 2018-12-06.
  38. ^ "Understanding the Tragic Hyatt Regency Walkway Collapse". Interesting Engineering. Archived from the original on 2019-02-27. Retrieved 2019-07-05.
  39. ^ "When this hotel skywalk collapsed, it was one of the deadliest structural failures in US history". Timeline. 2 August 2017. Retrieved 2019-07-05.
  40. ^ "A story of unity, resilience: 28 years after the 1990 killer quake". PNA. Retrieved 2019-07-05.
  41. ^ Jaquetta White, The Times-Picayune (May 18, 2011). "Hyatt Regency will reopen in October, 6 years after Hurricane Katrina". Archived from the original on 2011-05-21. Retrieved 2012-10-30.
  42. ^ "Hotel blasts kill dozens in Jordan". November 10, 2005. Retrieved 2020-09-09.
  43. ^ "Survivor describes shooting at Hyatt Regency Hotel in downtown Phoenix that left 1 dead, 7 others hospitalized".
  44. ^ "Other Partnerships".
  45. ^ Rosenthal, Victoria (August 3, 2018). "Hyatt Hotels partners with SLH to expand loyalty program". Hotel Management. Questex.
  46. ^ Royal, Russin (October 27, 2016). "HYATT TO INTRODUCE NEW GLOBAL LOYALTY PROGRAM "WORLD OF HYATT"". Chicago.
  47. ^ "Preferred Partners". MGM Resorts.
  48. ^ "Hyatt Hotels". Fortune.
  49. ^ "Hyatt Hotels | 2021 100 Best Companies". Fortune. Retrieved 2021-11-30.
  50. ^ "Hyatt Recognized by Human Rights Campaign as 'Best Place to Work' for LGBT Equality". Hyatt Press Room. 2015-11-18. Archived from the original on 2020-02-18. Retrieved 2012-10-30.
  51. ^ Campaign, Human Rights. "HRC's 2020 Corporate Equality Index". Human Rights Campaign. Retrieved 2020-02-18.

External links[edit]