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Hyatt Hotels Corporation
Company typePublic
IndustryHospitality, travel, tourism
FoundedSeptember 27, 1957; 66 years ago (1957-09-27)
  • Hyatt Robert von Dehn
  • Jack Dyer Crouch
Headquarters150 North Riverside, ,
Number of locations
1,335 hotels; 322,141 rooms (2023)
Area served
Key people
Thomas Pritzker (Chairman)
Mark Hoplamazian (President and CEO)
ProductsHotels and resorts
Revenue Increase US$6.67 billion (2023)
Decrease US$305 million (2023)
Decrease US$220 million (2023)
Total assetsIncrease US$12.8 billion (2023)
Total equityDecrease US$3.56 billion (2023)
Number of employees
c. 206,000 (2023)
SubsidiariesApple Leisure Group
Footnotes / references

Hyatt Hotels Corporation, commonly known as Hyatt Hotels & Resorts, is an American multinational hospitality company headquartered in the Riverside Plaza area of Chicago that manages and franchises luxury and business hotels, resorts, and vacation properties. Hyatt Hotels & Resorts is one of the businesses managed by the Pritzker family. Hyatt has more than 1350 hotels and all-inclusive properties in 69 countries, across six continents.

The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. In 1969, Hyatt began expanding internationally.

Hyatt has expanded its footprint through a number of acquisitions, including the acquisition of AmeriSuites (later rebranded Hyatt Place) in 2004, Summerfield Suites (later rebranded Hyatt House) in 2005, Two Roads Hospitality in 2018, Apple Leisure Group in 2021, and Dream Hotel Group in 2022.[2][3][4]


150 North Riverside in Chicago, Illinois, the headquarters of Hyatt.

Foundation and early years[edit]

The first Hyatt House was opened in 1954 by entrepreneurs Hyatt Robert von Dehn (1904–1973) and Jack Dyer Crouch (1915–1990) as a motel near Los Angeles International Airport.[5] In 1957, the hotel was purchased by entrepreneur Jay Pritzker for US$2.2 million. His younger brother, Donald Pritzker, also took on an important role in the company. Considering the growing use of air travel for business, the Pritzker brothers realized that locating a high quality hotel near a major airport was a valuable business strategy. Within two years, they opened Hyatt House Hotels near San Francisco International Airport and Seattle–Tacoma International Airport.[6]

The company went public in 1962 as Hyatt Corporation. It had two divisions - Hyatt House Hotels and Hyatt Chalet Motels (renamed Hyatt Lodges in 1966).[7]

In 1967, the company opened the Regency Hyatt House in Atlanta, Georgia (today named the Hyatt Regency Atlanta). The futuristic hotel was designed by Atlanta architect John Portman, who would go on to design many other hotels for the chain. It featured a massive indoor atrium, which soon became a distinctive feature of many Hyatt properties.[8]

In 1968, Hyatt International was formed, to operate hotels outside the United States.[9] It would soon become a separate company. In 1969, Hyatt opened its first international hotel, when it was awarded the management contract for the President Hotel in Hong Kong, which was renamed the Hong Kong Hyatt Hotel (later known as the Hyatt Regency Hong Kong).[10]

In 1972, Hyatt formed Elsinore Corporation, a subsidiary to operate the Four Queens Hotel and Casino and the Hyatt Regency Lake Tahoe Resort, Spa & Casino. Donald Pritzker died in 1972 and Jay Pritzker continued to run the company.[11]

Hyatt became a private company in 1979, when the Pritzkers bought the outstanding shares.[9] Elsinore was spun off as a public company. The company opened the Playboy Hotel and Casino as a joint venture with Playboy Enterprises.[12][13]

Alongside the Hyatt Regency brand, the company introduced the Grand Hyatt brand in 1980, with the opening of the Grand Hyatt New York.[7] That same year, the boutique Park Hyatt brand was also introduced.[7]

The Pritzkers took Hyatt International private as well, in 1982.[9] However, Hyatt and Hyatt International remained two separate companies until June 2004, when substantially all of the hospitality assets owned by the Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity called Global Hyatt Corp. On June 30, 2009, Global Hyatt Corporation changed its name to Hyatt Hotels Corporation.[14]

Development since the 2000s[edit]

In December 2004, Hyatt Hotels Corporation acquired AmeriSuites, an upscale chain of all-suite business class hotels from affiliates of the Blackstone Group, a New York-based private equity investment firm. Blackstone had inherited AmeriSuites from its 2004 acquisition of Prime Hospitality.[3] The AmeriSuites chain was rebranded and called Hyatt Place, a competitor to the limited-service products Marriott International's Courtyard by Marriott and Hilton Worldwide's Hilton Garden Inn.

In December 2005, Hyatt acquired limited service company Summerfield Suites from the Blackstone Group. Blackstone had inherited Summerfield Suites from its purchase of Wyndham International. In January 2012, Hyatt Summerfield Suites were rebranded as Hyatt House in 2012 to compete in the "upscale extended stay market" against Residence Inn, Homewood Suites, and Staybridge Suites.[15]

Hyatt launched its first lifestyle brand, Andaz, in April 2007.[16] Hindi for the word 'style', Andaz is positioned as a luxury brand, with the first hotel being a rebrand of the Great Eastern Hotel in London, followed by hotels in San Diego, West Hollywood, Shanghai[17] and New York City.

In August 2009, it was reported that Hyatt Hotels Corporation filed plans to raise up to $1.15 billion in an initial share sale. That November Hyatt completed an initial public offering and began trading publicly on the New York Stock Exchange under the symbol H.[18] According to the filing Mark S. Hoplamazian was to serve as CEO and Thomas Pritzker as Executive Chairman.[19] The public offering was a result of the acrimonious breakup of the Pritzker family empire. Accused of looting family trusts, Thomas and cousins Penny and Nicholas took control of the family businesses when they and other family members were sued by cousin Liesel Pritzker, claiming fraud and seeking damages of over US$6 billion.[20]

On September 1, 2011, Hyatt acquired Hotel Sierra, which had 18 properties in 10 states. Along with Hyatt Summerfield Suites hotels, several of these properties were rebranded as Hyatt house in January 2012.[21]

In November 2013, Hyatt introduced their first all-inclusive resort brands, Hyatt Ziva and Hyatt Zilara, with the first resorts being opened in Cancun, Puerto Vallarta, Los Cabos and Rose Hall, Montego Bay, Jamaica.

As of 30 November 2015, Hyatt had over 627 hotels worldwide.[22]

On October 28, 2015, Hyatt announced that they were in advanced talks to acquire Starwood Hotels in a cash and stock transaction. The transaction was not completed, and Starwood was acquired by Marriott International instead.[23]

In 2018, Hyatt saw expansion with the acquisition of Two Roads Hospitality. This added the Joie de Vivre, Destination, Alila, and Thompson hotel brands to the Hyatt portfolio, a growth of 85 hotels in 23 markets.[24]

In March 2021, Hyatt announced the official opening of Hyatt's 1,000th hotel worldwide, Alila Napa Valley in St. Helena, California.[25]

In August 2021, Hyatt acquired Apple Leisure Group (ALG), a luxury resort-management services, travel and hospitality group, from affiliates of Kohlberg Kravis Roberts and KSL Capital Partners for $2.7 billion in cash. ALG's hotel portfolio consists of over 33,000 rooms operating in 10 countries. The acquisition will extend Hyatt's brand footprint into 11 more European markets.[26]

In 2024, the company is expanding its presence in India with seven hotels (1,115 rooms), including a historic hotel at The Noor-Us-Sabah palace in Bhopal after its restoration.[27]


Hyatt-branded properties have traditionally catered to upscale or business customers; its properties were either full-service or boutique hotels. In 1980, Hyatt added the Grand Hyatt and Park Hyatt brands to its portfolio. In 1995, Hyatt entered the vacation ownership market. Hyatt introduced the Hyatt Place brand, designed as a limited service offering for business travelers, in 2006. Hyatt House was Hyatt's first select-service property, catering primarily to travelers with long-term stays and at a more economical price point. Since then, Hyatt has added a wide range of other brands, especially in the lifestyle and resort segments.[2]

Hyatt categorizes its brands under four categories: timeless collection (containing Hyatt's classic brands), boundless collection (lifestyle brands), independent collection (soft-branded independent properties) and inclusive collection (all-inclusive hotels). Two additional upscale lifestyle brands, tommie and Caption, have been announced and will be joining the portfolio once the first properties open. [citation needed] Another brand, Hyatt Studios, was unveiled in April 2023 as Hyatt's first upper-midscale lodging segment in the Americas. Plans call for 100 Hyatt Studios hotels to be built starting in 2023 and the first location opening in 2024.[28]

Timeless Collection[edit]

Grand Hyatt logo
Manchester Grand Hyatt San Diego, one of Grand Hyatt's largest hotels with over 1600 rooms
Hyatt Regency in Kolkata
Hyatt Place in Emeryville
Hyatt House in Denver

Timeless Collection houses Hyatt's signature hotel brands, including:[29]

  • Park Hyatt – top-tier luxury hotels offering fine dining and residential-style accommodation
  • Grand Hyatt – large luxury hotels with expansive meeting facilities
  • Hyatt Regency – Hyatt's staple full-service brand offering city hotels, resorts and convention hotels
  • Hyatt Place – upscale select-service hotels with convenience features
  • Hyatt House – upscale select-service extended-stay hotels
  • Hyatt – a small assortment of Hyatt's small-scale full-service hotels
  • UrCove – upper-midscale hotels targeted to Chinese travelers, co-developed with Home Inn.
  • Hyatt Vacation Club – timeshare and vacation rental resorts
  • Hyatt Studios – planned upper-midscale extended-stay hotels in the Americas, expected to debut in 2024[30]

Boundless Collection[edit]

Boundless Collection houses Hyatt's lifestyle hotel brands, including:

  • Miraval – luxury wellness resorts and spas
  • Alila – luxury boutique hotels built around sustainable practices
  • Andaz – destination-inspired luxury lifestyle hotels
  • Thompson Hotels – art-and-F&B-focused luxury lifestyle hotels
  • Dream Hotels – market-making design, nightlife and experiential hospitality
  • Hyatt Centric – compact full-service lifestyle hotels with location-reflective design
  • Caption by Hyatt – select-service lifestyle hotels with lively public spaces

Independent Collection[edit]

Independent Collection houses Hyatt's soft brands of independent hotels, including:

  • The Unbound Collection by Hyatt – a collection of independent story-telling upmarket hotels
  • Destination by Hyatt – a collection of independent destination-defined luxury hotels, formerly Destination Hotels
  • JdV by Hyatt – a collection of independent properties designed around their immediate neighborhoods, formerly Joie de Vivre Hotels

Inclusive Collection[edit]

Formerly AMR Collection and AMResorts of Apple Leisure Group, Inclusive Collection houses Hyatt's all-inclusive resort brands following its 2021 acquisition of ALG. Brands include:

  • Impression by Secrets - top-tier all-inclusive adults-only resorts in tranquil settings
  • Hyatt Ziva – luxury all-inclusive family resorts (initially developed by Playa Hotels and Resorts)
  • Hyatt Zilara – luxury all-inclusive adults-only resorts (initially developed by Playa Hotels and Resorts)
  • Zoëtry Wellness & Spa Resorts - wellness-focused luxury all-inclusive resorts
  • Secrets Resorts & Spas - luxury all-inclusive adults-only beachfront resorts targeted at couples
  • Breathless Resorts & Spas - all-inclusive adults-only beachfront resorts
  • Dreams Resorts & Spas - luxury all-inclusive family resorts
  • Hyatt Vivid Hotels & Resorts - upper-upscale all-inclusive adults-only casual beachfront resorts (expected to debut in 2024)
  • Alua Hotels & Resorts - upscale European seaside resorts and hotels
  • Sunscape Resorts & Spas - upscale beachfront Resorts targeted at families

Notable properties[edit]

Bar of the Park Hyatt
Bar of the Park Hyatt Tokyo that featured in the 2003 film Lost in Translation[31][32]


In 2018, Hyatt began partnering with some properties in the SLH (Small Luxury Hotels of the World) chain, which allows World of Hyatt members to earn and redeem points during their stays at participating SLH properties.[54]

In 2023, Hyatt announced the acquisition of Mr & Mrs Smith, described as a travel club platform that provides direct booking access to a curated collection of over 1,500 luxury and boutique hotels.[55]

In October 2018, Hyatt announced its purchase of Two Roads Hospitality, a lifestyle hotel management company, for a base purchase price of US$480 million, with Hyatt to take management control of 85 Two Road properties across eight countries. All the hotels had joined the World of Hyatt loyalty programme by 2019.[4]

Loyalty program[edit]

Hyatt operates a loyalty program called World of Hyatt, which replaced Gold Passport on March 1, 2017.[56] This program includes membership tiers of discoverist, explorist, and globalist, and it offers Hyatt members benefits like higher room type upgrades and complimentary breakfast.[57]


Fortune magazine ranked Hyatt #32 on its list of "America's Best Companies to Work For" in 2019,[58] rising to #16 in 2021.[59] The Human Rights Campaign (HRC) has awarded the company 100% in the HRC Equality Index for more than ten years, last in 2020.[60][61]

See also[edit]


  1. ^ "2023 Annual Report (Form 10-K)". U.S. Securities and Exchange Commission. February 23, 2024. Retrieved February 26, 2024.
  2. ^ a b "Hyatt History". Hyatt About. Archived from the original on February 15, 2020. Retrieved February 18, 2020.
  3. ^ a b "About Hyatt". Hyatt.com. December 9, 2004. Retrieved July 5, 2019.
  4. ^ a b "Hyatt to acquire Two Roads Hospitality". Retrieved October 10, 2018.
  5. ^ "Arizona Republic from Phoenix, Arizona on July 31, 1973 · Page 5". Newspapers.com. July 31, 1973.
  6. ^ Tritsch, Shane (June 21, 2007). "Tremors in the Empire - Chicago magazine - December 2002 - Chicago". Chicagomag.com. Retrieved October 30, 2012.
  7. ^ a b c "Hyatt Investor Fact Book".
  8. ^ Wheatley, Thomas (July 10, 2017). "After 50 years, Hyatt Regency Atlanta is still a downtown icon".
  9. ^ a b c "Hyatt History". Archived from the original on February 15, 2020. Retrieved February 2, 2020.
  10. ^ Lo, York (December 11, 2017). "The Kings of Industrial Buildings - the Chung brothers of E.Wah Aik San". The Industrial History of Hong Kong Group. Retrieved June 6, 2019.
  11. ^ "History of Hyatt Corporation". Funding Universe. Retrieved October 30, 2012.
  12. ^ "Elsinore Corporation". The Gale Group, Inc. Retrieved August 4, 2009.
  13. ^ Knightly, Arnold M. (August 4, 2009). "Gaming pioneer Jeanne Hood dies". Las Vegas Review-Journal. Archived from the original on October 7, 2012. Retrieved August 4, 2009.
  14. ^ Hyatt Hotels Corporation 2010 annual report, Part 1, Item 1, page 3
  15. ^ "Hyatt Officially Welcomes Hyatt House to the Neighborhood". Hyattpressroom.com. Archived from the original on September 3, 2012. Retrieved October 30, 2012.
  16. ^ "Hyatt Hotels Corporation Announces Andaz(TM)". Archived from the original on July 6, 2007.
  17. ^ "Boutique 5 Star Hotels in Shanghai, China丨Andaz Xintiandi, Shanghai丨Hyatt". hyatt.com.
  18. ^ "Hyatt Hotels Corporation Prices Initial Public Offering". Hyattpressroom.com. Archived from the original on April 7, 2014. Retrieved October 30, 2012.
  19. ^ Nadja Brandt (August 6, 2009). "Hyatt to Raise Up to $1.15 Billion in Share Sale". BloombergLPcom. Archived from the original on November 4, 2012.
  20. ^ Andrews, Suzanna (May 2003). "Shattered Dynasty". Vanity Fair. Retrieved October 30, 2012.
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  29. ^ https://world.hyatt.com/content/gp/en/landing/brand-explorer-award.html
  30. ^ https://newsroom.hyatt.com/2023-04-18-Hyatts-Transformative-Growth-Continues-with-Announcement-of-Hyatt-Studios,-Hyatts-First-Upper-Midscale-Brand-in-the-Americas
  31. ^ "Park Hyatt Tokyo: 20 Years After Lost in Translation, This Iconic Property Looks Ahead to Its Sequel". Forbes.
  32. ^ "Park Hyatt Tokyo - the Hotel from 'Lost in Translation' Movie".
  33. ^ "Hotel blasts kill dozens in Jordan". www.cnn.com. November 10, 2005. Retrieved September 9, 2020.
  34. ^ "A story of unity, resilience: 28 years after the 1990 killer quake". PNA. Retrieved July 5, 2019.
  35. ^ "A Quite Long History of Balinese Hotel Architecture Part I: Wija Waworuntu and Donald Friend". Medium. October 2, 2022. Retrieved June 26, 2023.
  36. ^ "A Quite Long History of Balinese Hotel Architecture Part IV: Massive Scale!". Medium. October 2, 2022. Retrieved June 26, 2023.
  37. ^ "Hyatt Centric to enter Africa with Cairo opening". Medium. June 14, 2023. Retrieved January 23, 2024.
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  39. ^ "Opening Ceremony Park Hyatt Jakarta, Hary Tanoe : Park Hyatt Ke-46 di Dunia". Oke News. July 8, 2022. Retrieved June 26, 2023.
  40. ^ "Understanding the Tragic Hyatt Regency Walkway Collapse". Interesting Engineering. Archived from the original on February 27, 2019. Retrieved July 5, 2019.
  41. ^ "When this hotel skywalk collapsed, it was one of the deadliest structural failures in US history". Timeline. August 2, 2017. Retrieved July 5, 2019.
  42. ^ "Londonist". December 15, 2016.
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  47. ^ [1]
  48. ^ "Survivor describes shooting at Hyatt Regency Hotel in downtown Phoenix that left 1 dead, 7 others hospitalized".
  49. ^ San Francisco Regency – Sold
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  51. ^ "Park Hyatt Tokyo: 20 Years After Lost in Translation, This Iconic Property Looks Ahead to Its Sequel". Forbes.
  52. ^ "Park Hyatt Tokyo - the Hotel from 'Lost in Translation' Movie".
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  54. ^ Rosenthal, Victoria (August 3, 2018). "Hyatt Hotels partners with SLH to expand loyalty program". Hotel Management. Questex.
  55. ^ "Hyatt announces Mr & Mrs Smith acquisition". Hyatt. Questex. February 9, 2024.
  56. ^ Royal, Russin (October 27, 2016). "HYATT TO INTRODUCE NEW GLOBAL LOYALTY PROGRAM "WORLD OF HYATT"". Hyatt.com. Chicago.
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External links[edit]

Media related to Hyatt at Wikimedia Commons

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