Hyland Software

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Industry Computer software, document management
Founded 1991
Founder Packy Hyland Jr.
Headquarters Westlake, Ohio, USA
Key people
Bill Priemer, President & CEO
Products OnBase enterprise content management
Number of employees
Website www.OnBase.com

Hyland Software Inc. is the developer of the enterprise content management (ECM) and process management software suite called OnBase. Applications of the suite are used in healthcare, financial institutions, insurance, government, higher education and manufacturing. The firm has its headquarters in Westlake, Ohio,[1] and other offices in Lincoln, Nebraska; Irvine, California; Charlotte, North Carolina; São Paulo, Brazil; London, England; Tokyo, Japan; Andover, Massachusetts; and most recently, Salt Lake City, Utah and Tampa, Florida.

On March 31, 2014, the company rebranded itself as OnBase by Hyland.[2]

Corporate History[edit]


Hyland Software was established in 1991 by Packy Hyland Jr. He met with members of The Necedah Bank to discuss its data processing and how electronic information technology could reduce printing costs by storing daily reports directly to optical disk. Packy Hyland created the first version of OnBase for The Necedah Bank, which became Hyland Software's first customer. Because OnBase was originally created for a bank, a majority of Hyland Software's customers were in the banking industry until recently when the healthcare providers found value from ECM technologies.[3]

Acquisition History[edit]

September 1, 2006: Matrix Imaging (private enterprise content management company in Bloomfield Hills, Michigan specializing in the higher education sector)[4]

July 1, 2008: Liberty Information Management Systems (IMS) (private Costa Mesa, California-based enterprise content management company)[5]
Hyland acquired the company to gain a larger customer and partner base. The office in California, with a move from Costa Mesa to Irvine, has been maintained.

July 1, 2009: Valco Data Systems (private, Salem, New Hampshire-based healthcare software and software integration company)[6]
Valco's software was noted for being strongly integrated with software from MEDITECH.

March 1, 2010: eWebHealth (private, Reading, Massachusetts-based provider of hosted medical records workflow) [7]
Their specific expertise is in the areas of coding and revenue cycle workflow.

September 1, 2010: Hershey Systems (private, Santa Fe Springs, California maker of Singularity, a document management system marketed to higher education institutions) [8]

September 24, 2010: Computer Systems Company, Inc. (dba The CSC Group) (private, Strongsville, Ohio-based provider of healthcare software and document conversion services) [9]

August 29, 2012: SIRE Technologies, Inc. (private, Salt Lake City, Utah-based software developer focused on stuff for county and local governments)[10]

February 28, 2013: AnyDoc Software (Tampa, Florida-based software developer focused on automated document, data capture and classification) [11]


Healthcare- In December 2011, OnBase obtained meaningful use certification as an electronic health record (EHR) module from Drummond Group. This ECM solution is endorsed by American Hospital Association (AHA) Solution as the ECM solution of choice for hospitals. OnBase integrates with EHR software to incorporate unstructured data. This integration links structured and unstructured content and captures all patient information.

Financial Services

Government- Government agencies use ECM to eliminate paper.

Higher Education- ECM software is used in colleges and universities


Commercial solutions- ECM integrations have real-time data exchanges with enterprise resource planning systems(ERP) to connect data to their reference documents.

Key People[edit]

Packy Hyland, Jr. is the founder of Hyland Software and developed the first version of OnBase for The Necedah Bank in Wisconsin in 1991. He served as CEO and President until 2001, when he was succeeded by his brother, A.J. Hyland, who retired in 2013[12] and was succeed after by Bill Priemer, formerly the firm's Chief Operating Officer.[13] Miguel Zubizarreta serves as CTO and joined the company in 1992 and is responsible for the architecture and product development direction of the OnBase product line. Chris Hyland serves as CFO and joined the company in 1992.


OnBase Logo

Hyland Software's OnBase product integrates document management, business process automation and records management. Industry analysts such as Forrester Research focus on the product's foundational ECM functionality, like imaging and archiving capabilities, as its strengths.[14]

The OnBase product also offers integrations with Microsoft,[15] SAP, Oracle Corporation[16] and Lawson to gain more value from existing technologies.


The OnBase Cloud[edit]

Red slide at Hyland Software's corporate office. The onsite restaurant can be seen on the left.

Hyland offers a Software-as-a-Service (SaaS) solution of OnBase software known as the OnBase Cloud.[17] This service is a cloud-based version of Hyland's traditional OnBase product offering; applications are hosted at a data center and accessed over a secure Internet connection.


In 2014 and 2015, the company was ranked as one of Fortune's 100 Best Companies to Work For list.[18]

See also[edit]


External links[edit]