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Inktel Contact Center Solutions
HeadquartersMiami, Florida, United States
Area served

Inktel is a global outsourcer of business services and direct marketing services, including fulfillment (as well as inventory management and order processing) and call center services, but also including other services such as direct mail/Lettershop, e-commerce, data management, social media and graphic design. Inktel's clients include federal/state/local government agencies, non-profit organizations, and various Fortune 500 companies, including Conagra Brands.[1]

Founded in 1997, Inktel is headquartered in Miami, FL. In 2003, the firm had more than $40 million in annual revenues.[2] Inktel is owned by CEO, Ricky Arriola, and his brother, Executive Vice President, Dan Arriola.

Inktel was named the "Best Company to Work For" in the state of Florida.[3] Inktel has also received recognition from The Stevie Awards as a 2018 "Employer of the Year - Business Services" and "Achievement in Workplace Design" for office space of more than 100 employees.[4]


  1. ^ "Conagra Outsources Customer Service Operations". Omaha World-Herald. Omaha, NE: Omaha World-Herald. September 21, 2018. Retrieved 2 November 2018.
  2. ^ "City Manager Confirmed". The Miami Herald. January 29, 2003. pp. 3B. Arriola, nominated by Mayor Manny Diaz and confirmed by city commissioners, has little background in running a government. But he believes the 30 years he spent building his small print shop into a $42 million printing empire will be his guide.
  3. ^ "Florida Trend Best Company to Work For in Florida - 2009". Florida Trend. St. Petersburg, FL: Trend Magazines Inc. August 1, 2009. Retrieved 17 February 2010.
  4. ^ "2018 Stevie Awards Winners for Great Employers". Fairfax, VA. 2018. Retrieved 2 November 2018.