IntelePeer

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IntelePeer
Private
Industry Telecommunications
Founded 2003
Headquarters San Mateo, CA
Key people
  • Frank Fawzi, President, CEO and Chairman of the Board
  • Andre Simone, Chief Financial Officer
  • Nicolas Dourassoff, Chief Strategy Officer and GM
  • Matt Edic, Chief Experience Officer
Website http://www.intelepeer.com

IntelePeer is a privately held company based in San Mateo, California,[1] and is a leading provider of business communications, cloud contact center, enterprise voice services, and SIP trunking.[2][3][4][5]

The company is backed by venture capital firms VantagePoint Venture Partners, Kennet Partners, NorthCap Partners and EDF Ventures.[6]

Corporate history[edit]

IntelePeer was founded as VoEX, Inc. in 2003[6] to provide core network VoIP services to large communications services providers, universities, large enterprises and VoIP applications developers.[7] The company was originally based in Grand Rapids, Michigan.[7]

In July 2006, the company completed a series B funding round for $12 million led by Kennet Partners.[8]

In September 2006, the company moved its global headquarters to Foster City, California.[9]

In October 2006, the company introduced its SuperRegistry,[10] which combines interconnection call signaling and media translation, and ENUM Telephone number mapping registry capabilities to allow peering partners who participated in the SuperRegistry to complete calls with each other through direct digital connections to reduce long distance and international call expenses for customers.[10]

VoEX changed its name to IntelePeer, Inc. in September 2007.[1]

In September 2008, IntelePeer launched its AppWorx communications-enabling application development environment offering an application programming interface (API) based on Web standards like PHP and REST to help service providers and application developers to voice-enable their applications.[11]

In October 2009, IntelePeer joined the Microsoft Partner Program[12] to integrate its platform with Windows Live applications.[13]

In November 2008, IntelePeer completed a series C round of financing for $18 million.[6][14] The financing was led by new investor VantagePoint Venture Partners of San Bruno, California, with participation by existing investors.[6]

In May 2011 the company initially filed to go public.[15] In January 2012 the company withdrew its request to go public[16] and remains private at this time.

In December 2013 IntelePeer sold its voice peering business to Peerless Network, Inc.[17][18]

In October 2015 IntelePeer acquired Advantone, a cloud contact center company based in Plantation, Florida. IntelePeer added Advantone's contact center suite to its product line, creating the Atmosphere cloud communications platform. [19]

In 2016, IntelePeer announced its partnership with Cisco to become the first PSTN provider for Cisco's Spark and Meraki products.[20]

Technology[edit]

IntelePeer offers cloud-based communications services including SIP trunking solutions for enterprises and contact centers adopting unified communications systems.[21][22] The company's cloud computing technologies let users communicate via voice, videoconferencing, text, and rich media on whatever device they prefer to use.[21][22][23][24]

Products and services[edit]

Cloud Communications - IntelePeer enables voice services for Cisco Spark, unified communications solution that includes integrated calling, messaging, and meeting applications. [25] [26]

Enterprise Voice Services - IntelePeer delivers voice services that enable these organizations to rapidly deploy SIP trunking connections. In addition, IntelePeer offers calling plans that provide flexible, cost-effective terms and packages that adapt to businesses’ operational needs and budgets.[27]

Cloud Contact Center - Atmosphere is a contact center solution delivered through the cloud. Features include advanced IVR, cloud routing, ACD, predictive dialing, agent scripting, and analytics and reporting. [28]

Further reading[edit]

References[edit]

  1. ^ a b BusinessWeek. Private Company Listing. November 11, 2008. Retrieved July 10, 2009.
  2. ^ Carol Wilson, Telephony Online. “Can You Still Market Voice to SMBs?” February 29, 2009. Retrieved July 13, 2009.
  3. ^ Xchange Magazine. “IntelePeer Raises New Funding.” November 12, 2008. Retrieved July 13, 2009.
  4. ^ Fred Donovan, FierceEnterpriseCommunications. "IntelePeer, BroadSoft, Taqua team to provide HD voice and video to VoIP customers." January 31, 2013. Retrieved August 7, 2013.
  5. ^ Larry Hettick, Network World. "Zeacom, IntelePeer Unveil UC Portfolio Enhancements." July 9, 2013. Retrieved August 7, 2013.
  6. ^ a b c d Matt Marshall, VentureBeat. “IntelePeer raises $18M for telephony-Web platform.” November 11, 2008. Retrieved July 10, 2009.
  7. ^ a b Kennet Partners. “VoEx, Inc. Raises $12 Million of Preferred Equity Funding.” July 12, 2006. Retrieved July 13, 2009.
  8. ^ Link Silicon Valley. “VoEX, Inc. Raises $12 Million of Preferred Equity Funding.” July 12, 2006. Retrieved July 13, 2009.
  9. ^ PR Web. “VoEX Establishes New Global Headquarters in Foster City, California.” September 20, 2006. Retrieved July 13, 2009.
  10. ^ a b EDF Ventures. “The VoEX SuperRegistry and peering solution disrupts the voice market with dramatic cost savings and global reach for member carriers and providers.”
  11. ^ Rich Karpinski, Telephony Online. “IntelePeer joins voice 2.0 parade.” September 12, 2008. Retrieved July 10, 2009.
  12. ^ Erik Linask, TMCnet. “IntelePeer, Microsoft Drive CaaS in Web 2.0 World.” October 27, 2008. Retrieved July 13, 2009.
  13. ^ Telco 2.0 blog. “IntelePeer: Reverse Engineering Telco 2.0.” February 13, 2009. Retrieved July 13, 2009.
  14. ^ Om Malik, New York Times. “Why IntelePeer Snagged $18 Million in Funding.” November 11, 2008. Retrieved July 13, 2009.
  15. ^ "EDGAR Intelepeer S-1". US Securities and Exchange Commission. Retrieved 10 October 2012. 
  16. ^ "EDGAR Intelepeer RW". US Securities and Exchange Commission. Retrieved 10 October 2012. 
  17. ^ http://article.wn.com/view/2013/12/02/PEERLESS_ACQUIRES_INTELEPEER_VOICE_PEERING_BUSINESS_Peerless/
  18. ^ http://www.fcc.gov/document/comment-sought-domestic-214-transfer-intelepeer-peerless
  19. ^ "IntelePeer Acquires Advantone - ChannelVision Magazine". ChannelVision Magazine. 2015-10-09. Retrieved 2017-01-17. 
  20. ^ "IntelePeer Provides Near-Real Time Provisioning for Cisco Spark Call via Its New API". Retrieved 2017-01-17. 
  21. ^ a b TMCnet.com. “What is CaaS?” Retrieved July 10, 2009.
  22. ^ a b Joseph Hofstader and Charles Studt, Dr. Dobb’s Journal. “CaaS: Communications-as-a-Service – Voice and rich-media meet the cloud.” May 21, 2009. Retrieved July 13, 2009.
  23. ^ Larry Hettick, Network World. "Pexip, IntelePeer announce videoconferencing advancements at InfoComm." June 18, 2013. Retrieved August 7, 2013.
  24. ^ Fred Donovan, FierceEnterpriseCommunications. "Spotlight: Intelepeer integrates Vidtel's MeetMe into SIP trunking portfolio." June 13, 2013. Retrieved August 7, 2013.
  25. ^ "Cisco Spark Service Data Sheet". Cisco. Retrieved 2017-01-17. 
  26. ^ "API of the Week: IntelePeer is UC Glue for Microsoft and Cisco". Communications and Technology Blog - Tehrani.com. Retrieved 2017-01-17. 
  27. ^ "IntelePeer CoreCloudTM SIP Achieves New ShoreTel Validation for Unified Communications Systems | Business Wire". www.businesswire.com. Retrieved 2017-01-17. 
  28. ^ "IntelePeer Introduces Atmosphere® Scripting and Order Entry for Call Centers and Enterprises". Retrieved 2017-01-17.