InterContinental Hotels Group

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InterContinental Hotels Group PLC
Traded as LSEIHG
Industry Conglomerate (Hotels)
Founded 2003 April 15 (origins trace back to 1777)
Headquarters Denham, Buckinghamshire, United Kingdom
Key people
Patrick Cescau (Chairman)
Richard Solomons
Services Hospitality
Revenue $1,715 million (2016)[1]
$707 million (2016)[1]
$417 million (2016)[1]
Number of employees
28,589 (2016)[2]
Divisions Candlewood Suites
Crowne Plaza
Even Hotels
Holiday Inn
Holiday Inn Express
Hotel Indigo
IHG Army Hotels
Staybridge Suites
A 4-star upmarket Holiday Inn in Belfast City Centre
Atrium interior at the Holiday Inn Sarasota Airport in Sarasota, FL, another 3.5-4 star upmarket Holiday Inn
An Uptown Houston Hotel Indigo
InterContinental Boston

InterContinental Hotels Group PLC, informally InterContinental Hotels or IHG, is a British multinational hotels company headquartered in Denham, UK.[3] IHG has over 742,000 rooms and 5,028 hotels across nearly 100 countries.[4] Its brands include Candlewood Suites, Crowne Plaza, Even, Holiday Inn, Holiday Inn Express, Hotel Indigo, Hualuxe, InterContinental, Kimpton Hotels and Resorts and Staybridge Suites.[5] Of the 4,602 hotels, 3,934 operate under franchise agreements, 658 are managed by the company but separately owned, and 10 are directly owned.[6]


Bass Hotels[edit]

The origins of InterContinental Hotels Group can be traced back to 1777, when William Bass established the Bass Brewery in Burton-upon-Trent. In 1876, its red triangle logo was the first ever trademark registered in the United Kingdom.[7]

In 1989, the British Government limited the number of pubs which brewers could directly own, resulting in Bass investing in the expansion of its small line of hotels. In 1990, it purchased Holiday Inn International from Kemmons Wilson and expanded into North America.[7]


Pan American Airways founder Juan Trippe established the InterContinental brand as a division of PanAm and opened the first hotel in Belém, Brazil in 1946. On August 19, 1981, PanAm sold holding company InterContinental Hotels Corporation (IHC) to UK-based Grand Metropolitan for $500 million. As GrandMet focused its core business and expanded into fast food through the purchase of Burger King, it sold IHC to Japanese-based Saison Group in 1988.[7]

In March 1998, Saison Group sold IHC to British brewery Bass, which traces its roots back to 1777, when William Bass established the Bass Brewery in Burton-upon-Trent. In 1988, in reaction to the British government limiting the number of pubs which brewers could directly own, Bass invested in the expansion of its small line of hotels. In 2000, Bass sold its brewing assets (and the rights to the Bass name) to the major Belgian brewer Interbrew for £2.3 billion and changed its name to Six Continents.[7]

In 2003, the independent corporation InterContinental Hotels Group (IHG) was created after Six Continents split into two companies: Mitchells & Butlers took control of the restaurant assets[8] and IHG focusing on hotels and soft drinks.[7] IHG retained Britvic, the soft drinks division, until December 2005 when it sold its interest in the company by an initial public offering.[9] In April/May 2014 the company reportedly rejected a $10 billion takeover bid from an unknown suitor, believed to be Starwood.[10]

In April 2017 the company announced that it been been the subject of a malware attack and that hackers had stolen credit card details.[11]


The company worldwide headquarters and Europe offices are in Denham, Buckinghamshire in England.[12][13] The Americas office is in Dunwoody, Georgia in Greater Atlanta.[12][14] The Asia, Middle East, and Africa offices are in Singapore. The Greater China offices are in Pudong, Shanghai.[12]

In 2006, IHG and Lend Lease Group (Lend Lease US Public Partnerships), joined forces in the Privatization of Army Lodging program.[15] IHG Army Hotels is a division of IHG that manages on-post hotels and lodgings in 39 different locations in the U.S., including Puerto Rico.[16]


The InterContinental Hotels Group became the target of an international boycott campaign in May 2013 over their plan to operate an Intercontinental-brand luxury hotel in Lhasa, Tibet. According to campaigners from the Free Tibet campaign, the hotel was a "PR coup for the Chinese government". "[17]


Notable properties[edit]

The Crowne Plaza Liverpool John Lennon Airport is the former terminal building of Liverpool Speke Airport, constructed in the 1930s and used until 1986. Its notable art deco features led to its listing as a heritage building, and subsequent adaption as a hotel.[22] The hotel in the Wilshire Grand Tower, under construction in downtown Los Angeles, will be the largest InterContinental in the Americas and the tallest building in Los Angeles.[23]


  1. ^ a b c "Preliminary Results for the year to 31 December 2016" (PDF). InterContinental Hotels Group PLC. Retrieved 7 April 2017. 
  2. ^ "Number of employees of the InterContinental Hotel Group (IHG) from 2007 to 2015". Statista. Retrieved 7 April 2017. 
  3. ^ "InterContinental Hotels Group PLC ADS". The Wall Street Journal. Retrieved 1 September 2014. 
  4. ^ "IHG overview". InterContinental Hotels Group. Retrieved 10 March 2014. 
  5. ^ "Profile:InterContinental Hotels Group PLC (IHG)". Reuters. Retrieved 1 September 2014. 
  6. ^ "Annual Report 2012" (PDF). IHG. Retrieved 28 July 2013. 
  7. ^ a b c d e "Intercontinental Hotels History". 1 March 2011. Retrieved 18 April 2011. 
  8. ^ "Our History". Mitchells & Butlers. Retrieved 2011-08-26. 
  9. ^ Nick Golding (12 January 2005). "Britvic IPO sees staff get £750 shares each". Employee Benefits Group. Retrieved 2011-08-26. 
  10. ^ "InterContinental refuses a takeover bid worth $10bn, claims report". International Travel News. Retrieved 26 May 2014. 
  11. ^ "Holiday Inn hotel chain reveals malware attack that stole credit card info". USA Today. 10 April 2017. Retrieved 26 April 2017. 
  12. ^ a b c "Contact Us". InterContinental Hotels Group. Archived from the original on 17 August 2014. Global headquarters and Europe office InterContinental Hotels Group PLC Broadwater Park Denham Buckinghamshire UB9 5HR UK 
  13. ^ "Denham Location Map" (PDF). InterContinental Hotels Group. Archived from the original (PDF) on 17 August 2014. Retrieved 15 December 2014. IHG, Broadwater Park North Orbital Road, Denham, Buckinghamshire UB9 5HR 
  14. ^ "Map of Dunwoody". City of Dunwoody. Retrieved 29 September 2010. 
  15. ^ "Privatized Army Lodging". Retrieved 24 April 2014. 
  16. ^ "IHG Army Hotels portfolio to reach 39 U.S. military installations". Hotel Management. Retrieved 24 April 2014. 
  17. ^ The Guardian 24 May 2013 Tibetan activists launch boycott of InterContinental over hotel plans accessed 15 July 2013
  18. ^ "InterContinental Hotels Group PLC : Our brands – Holiday Inn Hotels & Resorts". 4 April 2011. Retrieved 18 April 2011. 
  19. ^ "The Top 43 Hotel Brands Ranked by Number of Rooms". Hotel-Online. 3 September 2010. Retrieved 2011-08-26. 
  20. ^ "IHG PLC – Holiday Inn Club Vacations fact sheet" (PDF). Retrieved 18 April 2011. 
  21. ^ "InterContinental Hotels Group PLC : Our brands – Holiday Inn Express". 4 April 2011. Retrieved 18 April 2011. 
  22. ^ "Recent History and Current Developments". Friends of Liverpool Airport. Retrieved 2008-09-09. 
  23. ^ Vincent, Roger (23 September 2014) "Hotel under construction in downtown L.A. will be an InterContinental" Los Angeles Times

External links[edit]