Normand returned to join the BBC and became a presenter and reporter for the Politics Show in the North West in 2003.
Since 2007 she has presented and reported on the BBC's news and current affairs show, Inside Out based in Manchester. She also fronts BBC North West news bulletins and hosted her own series for BBC Daytime.
In 2008 Jacey presented Series 1 of the BBC daytime program Trash To Cash. Series in which people raise money by clearing out the clutter.