Janice Redish

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Janice "Ginny" Redish is an American usability writer and consultant. She graduated from Bryn Mawr College and holds a Ph.D. in Linguistics from Harvard University.


In 1979, she founded the Document Design Centre at the American Institutes for Research in Washington D.C. and remained there as Director for thirteen years. The aim of the DDC was to streamline workplace documents for government agencies and major private companies by developing online document template models. She founded one of the first independent usability test laboratories in the United States of America in 1985, monitoring users who would test new user interfaces and document templates for the multinationals such as IBM and Hewlett-Packard among others.

From 1992 onwards, she has worked as an independent consultant for government agencies and multinationals on usability and documentation. She has published three books on the subject, of effective writing, usability studies, and web communication, one of which has been translated into Chinese.

Awards and affiliations[edit]

  • 1995 - RIGO Award
  • 2001 - Goldsmith Award
  • IEEE, Professional Communication Society



  • Letting Go of the Words: Writing Web Content that Works Elsevier/Kaufmann, 2007 ISBN 978-0-12-369486-7 ; in over 400 WorldCat libraries [1]
    • Translated into Chinese by Dongni Wang as 胜于言传 : 网站内容制胜宝典 / Sheng yu yan zhuan : Wang zhan nei rong zhi sheng bao dian, 机械工业出版社, Beijing : Ji xie gong ye chu ban she, 2009. ISBN 978-7-111-26450-7 [2]
    • Review, Journal of Web Librarianship, 2, no. 4 (2008): 607-608
    • Review, Journal Of Technical Writing And Communication, 39, No. 1, (2009): 113-118
  • A Practical Guide to Usability Testing (with Joseph S Dumas) Exeter, England ; Portland, Or. : Intellect Books, 1999 ISBN 978-1-84150-020-1, in over 300 libraries according to WorldCat [3]
    • Review, Journal Of Technical Writing And Communication, 26, No. 1, (1996): 97
    • Review, Technical communication. 42, no. 2, (1995): 361
    • Review, IEEE Transactions On Professional Communication Pc, 38, No. 1, (1995): 45
  • User and Task Analysis for Interface Design (with JoAnn T Hackos) New York : Wiley, 1998. ISBN 978-0-471-17831-6 iun 390 libraries, according to WorldCat [4]
    • Review, Journal- American Society For Information Science, 49, No. 14, (1998): 1334
    • Review, IEEE transactions on professional communication. 42, no. 3, (1999): 188


External links[edit]