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Randles specializes in writing books on UFOs and paranormal phenomena. To date 50 of these have been published, ranging from her first UFOs: A British Viewpoint (1979) to Breaking the Time Barrier: The race to build the first time machine (2005). Subjects covered include crop circles, ESP, life after death, time anomalies and spontaneous human combustion.
She has also written skeptical investigations solving cases - including, co authored with Dr David Clarke and Andy Roberts, The UFOs That Never Were (London House,2000).
Between 1993 and 1997 she was the story consultant to all series and a live episode of the ITV dramatised documentary series 'Strange But True?' which featured many major cases from around the world. Its special on the Rendlesham Forest case, which Jenny was one of the first to investigate shortly after it happened, obtained over 12 million viewers, and became the most watched programme on the subject on UK TV.
Jenny also wrote two books, Strange But True? and Strange But True? Casebook tied to the TV series (Piatkus, 1994 and 1995)
She has also written and presented documentary work for BBC TV and radio.
She coined the term, 'Oz Factor', describing the odd state of consciousness involving changes to the perception of time and space, during which strange phenomena and close encounters can occur.
She was for many years the editor of Northern UFO News (a 12-20 page A5 journal detailing UFO activity within Northern England) from 1974 up to 2001.
- "UFO EVIDENCE: UFO Researchers & People- Jenny Randles". Retrieved 5 February 2008.
- "Jenny Randles". Retrieved 30 October 2011.
- From the dustjacket blurb of Jenny Randles' book Alien Contact: The First Fifty Years, published by Collins & Brown (1997).
- "Mysterious object filmed in 1964 in Oz outback not UFO, says Brit govt". Sify News. 2010-08-05. Retrieved 25 November 2011.