JoAnn Hackos

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JoAnn Hackos at Stevens Institute of Technology, November 2015.

JoAnn T. Hackos is a lecturer, consultant, and author of a number of books about technical communication.[1] Now retired, Dr. Hackos is the founder of the Center for Information-Development Management (CIDM) and the president emeritus of Comtech Services in Denver, Colorado.[2][3] She is also a fellow and past president of the Society for Technical Communication. She is a member of the IEEE Standards Association and active in the ISO SC7 Working Groups that is developing standards for information developers. She is the co-author of the standards on content management and information-development management.

Hackos is considered an expert in the fields of content management and information design,[4] with some of her work in the fields being described as "groundbreaking."[5]

Hackos was also an early and vocal advocate of the single source publishing idea.[6] She was instrumental in founding the OASIS DITA Standards Committee.


  • A Practical Guide to XLIFF with Bryan Schnabel and Rodolfo Raya (XML Press, 2015)
  • Information Development, Managing your Documentation Projects, Portfolio, and People (Wiley 2006)
  • Content Management for Dynamic Web Delivery (Wiley 2002)
  • Managing Your Documentation Projects (Wiley 1994)
  • Standards for Online Communication (Wiley 1997)
  • User and Task Analysis for Interface Design (Wiley 1998)
  • Introduction to DITA: Second Edition' (Comtech Services 2011)

Honors and awards[edit]


  1. ^ Notes from 48th International STC Conference Archived 2013-03-20 at the Wayback Machine, Chicago, Illinois, May 13–16, 2001 at the official website of the Orlando chapter of the Society for Technical Communication. Accessed March 9, 2013.
  2. ^ JoAnn Hackos Archived 2012-11-06 at the Wayback Machine at The Dynamic Publisher. Accessed March 9, 2013.
  3. ^ Content Management for Dynamic Web Delivery. Copyright 2001, 2002 WebDesign & Review. Accessed March 9, 2013.
  4. ^ JoAnn Hackos on Moving Legacy Documentation into DITA: An Interview Archived 2011-01-11 at the Wayback Machine at Data Conversion Laboratory, Inc. Accessed March 9, 2013.
  5. ^ History of Dita at Dita Users. Accessed March 9, 2013.
  6. ^ Meeting JoAnn Hackos by Bob Doyle, Mon, 2006-08-28. © 1993-2013 OASIS. Accessed March 9, 2013.
  7. ^ "Horace Hockley Award 2013" (PDF). Archived from the original (PDF) on 2016-04-22.
  8. ^ "Rigo Award". SIGDOC. Archived from the original on 14 June 2012. Retrieved 11 June 2012.
  9. ^ PCS Awards at the IEEE PCS official website. Accessed March 9, 2013.

External links[edit]

Preceded by
Stephen Doheny-Farina
Succeeded by
Alan Cooper