Juno Online Services
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Juno Online Services, also called simply Juno, is an Internet service provider based in the United States. It is a subsidiary of United Online, which in turn is a subsidiary of investment bank B. Riley Financial. United Online is also the parent of NetZero and BlueLight Internet Services.
Juno was founded in May of 1996 by Charles Ardai, Brian Marsh and Clifford Tse, with equity capital provided by the D.E. Shaw Group and headquarters in the same Midtown Manhattan building as Shaw. In August of 1996, it began a free e-mail service –- a customer would install the proprietary Juno client which would allow them to send and receive email of about 35 kilobytes in size. Version 1 did not offer attachments or other features. The user could write emails with the Juno client and would periodically sign in by dial-up. Upon doing so, the Juno client would upload any emails the user had written, download any new incoming emails in the online mailbox, and download targeted advertisements, which were displayed in the client. This was similar to "QWK" and similar less automated offline readers that had been used for years by BBSes to save phone line connect time.
In June of 1998, Juno expanded its service to offer premium support for paying subscribers, and added the ability to browse the web in addition to use of email. In December of 1999, Juno began to offer the same service (minus technical support) for free, provided the user ran the Juno client, which displayed a bar containing advertisements for the majority of the time that the user was online. Juno later imposed limits on how much usage could be made of its free Internet service in a single month. Free service was limited, as of the middle of July of 2015, to a maximum of 10 hours per month.
With the collapse of the 1990s Dot-com bubble, Internet advertising revenues declined and the company shifted emphasis to offering discount Web and mail services similar to large ISPs, but at half the price.
Juno stock began trading on NASDAQ in May of 1999, under the symbol JWEB. In June 2001, Juno and NetZero, which also traded on NASDAQ but under the symbol NZRO, announced a merger. The two had been in litigation over the patent which NetZero held to provide free Internet access by using an Ad bar. Though NetZero held the said patent, Juno had six million members, and thus was far larger. Eventually, they chose to merge rather than continue to fight in court. By September of 2001, the two companies were merged into the present-day United Online, and both JWEB and NZRO were delisted.
Juno released, along with NetZero, a service that purported to make web browsing faster. It displayed pictures at lower resolutions, thereby speeding page loads.
The client software was updated many times in the late 1990s. Version 1.49 was final for Windows 3.1, except for a date problem that was fixed in version 1.51. Versions 4.0.11 and 5.0.33 were final for Windows 95 and later. Version 4 had attachments and a spell checker, and displayed fonts and colors. For old messages, it had storage folders, each stored in a separate file containing up to 1000 messages.
Version 5 added an ineffective integral twit/spam filter and the ability to write messages in chosen fonts and colors with inline images. It stored its old messages in a different format, with one large file for all messages. When disk free space was not several times larger than the message file, it often suffered "folder collapse" in which all messages returned to the "Inbox" or disappeared.
As of December 1, 2004, use of an e-mail client such as the Juno client, Microsoft Outlook Express, or Eudora had ceased to be free. Users who wished to use an e-mail client instead of Juno's web-based e-mail interface were required to pay for either Juno Platinum or Juno Megamail.
The Juno client software's version 5.0, build 33, would not work with Internet Explorer 7. However, by the time Microsoft released the final version of IE7, Juno had released Juno 5.0 build 49, which resolved the issues with IE7 and made it compatible with Windows Vista.
Version 8, compatible with Windows 7, was released in 2009. The proprietary mailers were only slightly supported in the 21st century, and users were expected to use POP3 standard mail clients.
No version of Juno's offline mail reader was made to use third party utilities to scan for viruses or clean out E-mail spam among messages that had already been downloaded. Versions 5 and 8 could weed downloaded email messages individually by exact email address matches; however, there were no wildcards, boolean exclusion-filters, or routing features to facilitate this. The company opened a spamdesk to help screen spam at the servers, thus minimizing the amount of spam received by the Juno client.
While the Juno client software could back up e-mails and addresses, it did not support exporting these to other clients, nor did other clients support importing from Juno. Only a handful of third-party utilities were made that could do anything with the proprietary message storage format; instead, users were forced to use third party applications to convert and export the data, principally juno5bdb for messages (which Juno stored in a Berkeley DB), and Dawn for addresses.
Juno also opened an offshore development center at Hyderabad, India, which it called United Online Software Development India Pvt. Ltd.
- Juno - Company website
- Juno Email Clients - Information about how to extract mail and addresses from several versions of the Juno email client to other clients
- juno_accmail - Discussion list for Juno users
- "Juno.com – Traffic Details from Alexa". Alexa Internet, Inc. Retrieved May 28, 2011.
- "B. Riley Financial Completes Acquisition of United Online". PR Newswire. Retrieved July 3, 2016.
- "Product Information". Juno. Retrieved 2007-01-15.
- Staff Writer, CNET News (2001-02-01). "Juno to harvest wasted PC power". Retrieved 2009-04-02.
- michael (2001-02-02). "Juno and Privacy". Retrieved 2009-04-02.
- Incubator buys into Juno Virtual Supercomputer by Thor Olavsrud, May 1, 2001, Internetnews.com
- "FAQ - Email Policy Changes". Juno Support. Retrieved 2007-01-15.
- Juno Member Services (2006-02-03). "Juno and Internet Explorer 7 Beta - Potential Issues". Retrieved 2007-01-15.
- "Download the software". Juno. Retrieved 2007-01-15.