She graduated from Fort Wright College with a B.A., from Georgetown University with a M.A., and from the Claremont Graduate School with a Ph.D., where she studied with Peter Drucker and Howard Bowen. She is the 2011 CGU Distinguished Alumni Award Recipient.
- 2010 Henry Paley Memorial Award 
- 1995 Washington State Medal of Merit award
- 1997 MacArthur Fellows Program
- 1989 Harold McGraw Prize in education
- 1991 John Caroll Award, by Georgetown University