Kevin Johnson (executive)
|Born||October 9, 1960|
|Alma mater||New Mexico State University|
|Occupation||President and CEO, Starbucks|
Kevin R. Johnson (born October 9, 1960) is an American businessman. He is the chief executive officer (CEO) of Starbucks Corporation and was previously the CEO and a member of the board of directors of Juniper Networks in Sunnyvale, California, from September 2008 to January 2014. Johnson assumed the helm as CEO on April 3, 2017.
In 1981, Johnson earned his bachelor's degree in business administration from New Mexico State University. Upon graduation, he began his career as a software developer in IBM's systems integration and consulting business.
In 1992, Johnson joined Microsoft, where he served in a range of executive assignments for 16 years. Johnson was appointed group vice president of Microsoft's worldwide sales, marketing and services in 2003, and he was named co-president of the Windows and Online Services division in 2005. When fellow co-president Jim Allchin retired a year later, Johnson was named president of the Windows and Online Services division.
Johnson also served as a member of the Western Region Board of Advisors of Catalyst, a non-profit organization dedicated to women's career advancement. He was appointed by President George W. Bush to serve on the National Security Telecommunications Advisory Committee (NSTAC) and is also a board member of Starbucks Coffee Company.
In September 2008, Johnson joined Juniper Networks as CEO. In a statement announcing Johnson's departure from Microsoft to serve as CEO of Juniper, Steve Ballmer, CEO, Microsoft, praised Johnson's contribution to the company:
"Kevin has built a supremely talented organization and laid the foundation for the future success of Windows and our Online Services Business. This new structure will give us more agility and focus in two very competitive arenas. It has been a pleasure to work with Kevin, and we wish him well in the future."
On 1 December 2016, it was announced that, in April 2017, Howard Schultz would step down as CEO of Starbucks, and Johnson would succeed him as president and chief executive officer of Starbucks Corporation. Under Johnson's leadership as CEO, Starbucks has aimed to grow from roughly 26,000 locations as of 2017 to 37,000 by 2021.
Johnson revealed that a brush with skin cancer earlier in his career prompted him to take a step back from work in order to prioritize his health, loved ones and "things that are joyful". Paid family leave advocates have appealed to Johnson to include baristas in the company's paid parental family policy for corporate employees, citing the need for families to be able to care for the birth of a child or a relative battling cancer.
After his first year as CEO, investors and analysts did not have a clear assessment of his success as leader. According to CNBC, the company's growth in China won him praise. Conversely, he received criticism over the weak sales of food and beverages and merchandise in the U.S.
In May 2018 Johnson made a public apology for an incident at a Starbucks store in Philadelphia in which two young black men had reportedly waited for over an hour for friends, without being paying customers. After refusing to leave when asked, the police were called and the two were led away in handcuffs.
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- Gourguechon, Prudy. "The Psychology Of Apology: How Did Starbucks' CEO Kevin Johnson Do?". Retrieved 29 May 2018.