List of Airport Service Quality Award winners

From Wikipedia, the free encyclopedia
Jump to navigation Jump to search
Seoul's Incheon International Airport has won "Best Airport Worldwide" on every occasion.

This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an Airport Service Quality Award (ASQ). The ACI gives out the ASQ, based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Only airports which have participated in all four quarters of the year and followed the sampling methodology of the ACI are eligible for an Award. Along with the World Airport Awards by Skytrax, this award is considered one of the most prestigious accolades in the industry.[1]

Best Airports Worldwide[edit]

Year 1st 2nd 3rd
2006[2] South Korea Incheon International Airport Hong Kong Hong Kong International Airport Malaysia Kuala Lumpur International Airport
2007[3] South Korea Incheon International Airport Malaysia Kuala Lumpur International Airport Singapore Singapore Changi Airport
2008[4] South Korea Incheon International Airport Singapore Singapore Changi Airport Hong Kong Hong Kong International Airport
2009[5] South Korea Incheon International Airport Singapore Singapore Changi Airport Hong Kong Hong Kong International Airport
2010[6] South Korea Incheon International Airport Singapore Singapore Changi Airport Hong Kong Hong Kong International Airport
2011[7] South Korea Incheon International Airport Singapore Singapore Changi Airport China Beijing International Airport

Best Airport by Region[edit]

Africa[edit]

Over 20 million passengers[edit]

Year 1st 2nd 3rd 4th 5th
2006a United Arab Emirates Abu Dhabi International Airport South Africa Cape Town International Airport Qatar Hamad International Airport N/A N/A
2007 South Africa O. R. Tambo International Airport South Africa Cape Town International Airport South Africa Durban International Airport N/A N/A
2008 South Africa George Airport South Africa Port Elizabeth Airport South Africa Cape Town International Airport N/A N/A
2009 South Africa George Airport South Africa O.R. Tambo International Airport Egypt Cairo International Airport N/A N/A
2010 South Africa Cape Town International Airport Egypt Cairo International Airport South Africa O.R. Tambo International Airport N/A N/A
2011 South Africa Cape Town International Airport Egypt Cairo International Airport South Africa Durban International Airport N/A N/A
2012 South Africa Cape Town International Airport South Africa Durban International Airport Egypt Cairo International Airport Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa O.R. Tambo International Airport
2013 South Africa Cape Town International Airport South Africa Durban International Airport Mauritius Sir Seewoosagur Ramgoolam International Airport Egypt Cairo International Airport South Africa O.R. Tambo International Airport
2014 Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa Durban International Airport South Africa Cape Town International Airport South Africa O.R. Tambo International Airport Kenya Jomo Kenyatta International Airport
2015 Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa Cape Town International Airport
South Africa Durban International Airport
South Africa O.R. Tambo International Airport N/A N/A
2016 Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa Durban International Airport South Africa Cape Town International Airport N/A N/A
2017[8] Morocco Mohammed V International Airport Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa Durban International Airport N/A N/A

Under 20 million passengers[edit]

Year Winner
2017 South Africa George Airport

Asia - Pacific[edit]

Over 20 million passengers[edit]

Year 1st 2nd 3rd 4th 5th
2006 South Korea Incheon International Airport Hong Kong Hong Kong International Airport Malaysia Kuala Lumpur International Airport N/A N/A
2007 South Korea Incheon International Airport Hong Kong Hong Kong International Airport Singapore Singapore Changi Airport N/A N/A
2008 South Korea Incheon International Airport Singapore Singapore Changi Airport Hong Kong Hong Kong International Airport N/A N/A
2009 South Korea Incheon International Airport Singapore Singapore Changi Airport Hong Kong Hong Kong International Airport N/A N/A
2010 South Korea Incheon International Airport Singapore Singapore Changi Airport Hong Kong Hong Kong International Airport N/A N/A
2011 South Korea Incheon International Airport Singapore Singapore Changi Airport China Beijing Capital International Airport N/A N/A
2012 South Korea Incheon International Airport Singapore Singapore Changi Airport China Beijing Capital International Airport India Indira Gandhi International Airport Hong Kong Hong Kong International Airport
2013 South Korea Incheon International Airport Singapore Singapore Changi Airport China Beijing Capital International Airport China Shanghai Pudong International Airport India Indira Gandhi International Airport
2014 South Korea Incheon International Airport Singapore Singapore Changi Airport China Beijing Capital International Airport China Haikou Meilan International Airport India Indira Gandhi International Airport
2015 South Korea Incheon International Airport
Singapore Singapore Changi Airport
China Beijing Capital International Airport
India Chhatrapati Shivaji International Airport
India Indira Gandhi International Airport
China Sanya Phoenix International Airport
China Shanghai Pudong International Airport
China Guangzhou Baiyun International Airport
Taiwan Taoyuan International Airport
China Tianjin Binhai International Airport
N/A N/A
2016 South Korea Incheon International Airport India Indira Gandhi International Airport
India Chhatrapati Shivaji International Airport
Singapore Singapore Changi Airport
China Beijing Capital International Airport
China Haikou Meilan International Airport
India Raja Bhoj International Airport
India Chandigarh International Airport
2017 India Indira Gandhi International Airport

India Chhatrapati Shivaji Maharaj International Airport

China Beijing Capital International Airport

Indonesia Ngurah Rai Airport
China Haikou Meilan International Airport
China Shanghai Pudong International Airport

China Sanya Phoenix International Airport
N/A N/A

Under 20 million passengers[edit]

Year Winner
2017 India Devi Ahilya Bai Holkar Airport

Europe[edit]

Over 20 million passengers[edit]

Year 1st 2nd 3rd 4th 5th
2006 Switzerland Zürich Airport Belgium Brussels Airport Finland Helsinki Airport
Portugal Porto Airport
N/A N/A
2007 Portugal Porto Airport Switzerland Zürich Airport Finland Helsinki Airport
Germany Munich Airport
N/A N/A
2008 Switzerland Zürich Airport United Kingdom Southampton Airport Portugal Porto Airport N/A N/A
2009 Iceland Keflavík International Airport Switzerland Zürich Airport Portugal Porto Airport N/A N/A
2010 Malta Malta International Airport Portugal Porto Airport Switzerland Zürich Airport N/A N/A
2011 Malta Malta International Airport United Kingdom Edinburgh Airport Portugal Porto Airport N/A N/A
2012 Russia Sheremetyevo International Airport Malta Malta International Airport United Kingdom Edinburgh Airport Iceland Keflavík International Airport Switzerland Zürich Airport
2013 Russia Sheremetyevo International Airport Switzerland Zürich Airport Portugal Porto Airport Iceland Keflavík International Airport Malta Malta International Airport
2014 Iceland Keflavík International Airport Russia Sheremetyevo International Airport Portugal Porto Airport Malta Malta International Airport Switzerland Zürich Airport
2015 Russia Pulkovo Airport
Russia Sheremetyevo International Airport
Russia Sochi International Airport
Republic of Ireland Dublin Airport
Malta Malta International Airport
Czech Republic Václav Havel Airport Prague
Switzerland Zürich Airport
Denmark Copenhagen Airport
Iceland Keflavík International Airport
United Kingdom Heathrow Airport
Portugal Porto Airport
Austria Vienna International Airport
N/A N/A
2016 Russia Sochi International Airport Russia Sheremetyevo International Airport Republic of Ireland Dublin Airport
Malta Malta International Airport
Portugal Porto Airport
Switzerland Zürich Airport
N/A N/A
2017 Russia Sochi International Airport Malta Malta International Airport

Russia Sheremetyevo International Airport
Portugal Porto Airport

Italy Leonardo da Vinci–Fiumicino Airport

Switzerland Zürich Airport

N/A N/A

Under 20 million passengers[edit]

Year Winner
2017 Spain Murcia Airport

Latin America & Caribbean[edit]

Over 20 million passengers[edit]

Year 1st 2nd 3rd 4th 5th
2007 Ecuador José Joaquín de Olmedo International Airport Costa Rica Juan Santamaría International Airport Mexico Mexico City International Airport N/A N/A
2008 Ecuador José Joaquín de Olmedo International Airport Mexico Cancún International Airport Costa Rica Juan Santamaría International Airport N/A N/A
2009 Mexico Cancún International Airport Ecuador José Joaquín de Olmedo International Airport Barbados Grantley Adams International Airport N/A N/A
2010 Mexico Cancún International Airport Ecuador José Joaquín de Olmedo International Airport Costa Rica Juan Santamaría International Airport N/A N/A
2011 Mexico Cancún International Airport Ecuador José Joaquín de Olmedo International Airport Costa Rica Juan Santamaría International Airport N/A N/A
2012 Mexico Cancún International Airport Ecuador José Joaquín de Olmedo International Airport Jamaica Sangster International Airport Costa Rica Juan Santamaría International Airport Barbados Grantley Adams International Airport
2013 Ecuador José Joaquín de Olmedo International Airport Mexico Cancún International Airport Jamaica Sangster International Airport The Bahamas Lynden Pindling International Airport Mexico Licenciado Gustavo Díaz Ordaz International Airport
2014 Ecuador José Joaquín de Olmedo International Airport Ecuador Mariscal Sucre International Airport Mexico Cancún International Airport The Bahamas Lynden Pindling International Airport Dominican Republic Las Américas International Airport
2015 Ecuador José Joaquín de Olmedo International Airport Ecuador Mariscal Sucre International Airport Mexico Monterrey International Airport
Dominican Republic Punta Cana International Airport
N/A N/A
2016 Ecuador José Joaquín de Olmedo International Airport The Bahamas Lynden Pindling International Airport

Dominican Republic Punta Cana International Airport

Aruba Queen Beatrix International Airport
Ecuador Mariscal Sucre International Airport
N/A N/A
2017 Ecuador José Joaquín de Olmedo International Airport Mexico Los Cabos International Airport The Bahamas Lynden Pindling International Airport

Dominican Republic Punta Cana International Airport

N/A N/A

Under 20 million passengers[edit]

Year Winner
2017 Mexico Mazatlán International Airport

Middle East[edit]

Year 1st 2nd 3rd 4th 5th
2006a United Arab Emirates Abu Dhabi International Airport South Africa Cape Town International Airport Qatar Hamad International Airport N/A N/A
2007 Israel Ben Gurion Airport Qatar Hamad International Airport United Arab Emirates Abu Dhabi International Airport N/A N/A
2008 Israel Ben Gurion Airport United Arab Emirates Abu Dhabi International Airport Qatar Hamad International Airport N/A N/A
2009 Israel Ben Gurion Airport United Arab Emirates Dubai International Airport United Arab Emirates Abu Dhabi International Airport N/A N/A
2010 United Arab Emirates Dubai International Airport United Arab Emirates Abu Dhabi International Airport Israel Ben Gurion Airport N/A N/A
2011 United Arab Emirates Dubai International Airport United Arab Emirates Abu Dhabi International Airport Israel Ben Gurion Airport N/A N/A
2012 United Arab Emirates Abu Dhabi International Airport United Arab Emirates Dubai International Airport Qatar Hamad International Airport Israel Ben Gurion Airport Bahrain Bahrain International Airport
2013 United Arab Emirates Abu Dhabi International Airport United Arab Emirates Dubai International Airport Qatar Hamad International Airport Israel Ben Gurion Airport Jordan Queen Alia International Airport
2014 Jordan Queen Alia International Airport United Arab Emirates Abu Dhabi International Airport Israel Ben Gurion Airport Qatar Hamad International Airport United Arab Emirates Dubai International Airport
2015 Jordan Queen Alia International Airport United Arab Emirates Abu Dhabi International Airport
Qatar Hamad International Airport
Saudi Arabia King Fahd International Airport
United Arab Emirates Dubai International Airport
Israel Ben Gurion Airport
N/A N/A
2016 United Arab Emirates Abu Dhabi International Airpor Jordan Queen Alia International Airport United Arab Emirates Dubai International Airport N/A N/A
2017 United Arab Emirates Abu Dhabi International Airpor Jordan Queen Alia International Airport

Saudi Arabia Prince Mohammad bin Abdulaziz International Airport

United Arab Emirates Dubai International Airport N/A N/A


^a In 2006, the category was called "Africa - Middle East".

North America[edit]

Over 20 million passengers[edit]

Year 1st 2nd 3rd 4th 5th
2006 United States Dallas/Fort Worth International Airport Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport
United States Detroit Metropolitan Wayne County Airport
N/A N/A
2007 United States Dallas/Fort Worth International Airport Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport N/A N/A
2008 Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport United States Austin–Bergstrom International Airport N/A N/A
2009 United States Austin–Bergstrom International Airport Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport N/A N/A
2010 United States Indianapolis International Airport Canada Ottawa Macdonald–Cartier International Airport United States Austin–Bergstrom International Airport N/A N/A
2011 Canada Ottawa Macdonald–Cartier International Airport United States Indianapolis International Airport Canada Halifax Stanfield International Airport N/A N/A
2012 United States Indianapolis International Airport Canada Ottawa Macdonald–Cartier International Airport United States Tampa International Airport United States Sacramento International Airport United States Jacksonville International Airport
2013 United States Indianapolis International Airport Canada Ottawa Macdonald–Cartier International Airport United States Tampa International Airport United States Sacramento International Airport United States Jacksonville International Airport
2014 United States Indianapolis International Airport United States Tampa International Airport United States Jacksonville International Airport United States Sacramento International Airport Canada Ottawa Macdonald–Cartier International Airport
2015 United States Indianapolis International Airport United States Dallas Love Field
United States Gerald R. Ford International Airport
United States Jacksonville International Airport
Canada Ottawa Macdonald–Cartier International Airport
United States Tampa International Airport
United States Austin–Bergstrom International Airport
United States Detroit Metropolitan Wayne County Airport
United States Sacramento International Airport
United States San Antonio International Airport
Canada Billy Bishop Toronto City Airport
N/A N/A
2016 United States Indianapolis International Airport
United States Jacksonville International Airport
Canada Billy Bishop Toronto City Airport
United States El Paso International Airport
Canada Ottawa Macdonald–Cartier International Airport
United States Tampa International Airport
United States Austin–Bergstrom International Airport
United States Dallas Love Field
Canada Edmonton International Airport
Canada Halifax Stanfield International Airport
United States San Antonio International Airport
Canada Winnipeg James Armstrong Richardson International Airport
N/A N/A
2017 United States Indianapolis International Airport
United States Jacksonville International Airport
United States El Paso International Airport
Canada Ottawa Macdonald–Cartier International Airport

Canada Billy Bishop Toronto City Airport

United States Austin–Bergstrom International Airport

United States John Glenn Columbus International Airport
United States Dallas Love Field
Canada Edmonton International Airport
Canada Halifax Stanfield International Airport
United States Pittsburgh International Airport
United States San Antonio International Airport
United States San Jose International Airport
United States Tampa International Airport

N/A N/A

Under 20 million passengers[edit]

Year Winner
2017 United States Portland International Jetport

Best Airport by Size[edit]

Over 40 million[edit]

Year 1st 2nd 3rd 4th 5th
2006 Hong Kong Hong Kong International Airport United States Dallas/Fort Worth International Airport United States Denver International Airport N/A N/A
2007 Hong Kong Hong Kong International Airport United States Dallas/Fort Worth International Airport United States Denver International Airport N/A N/A
2008 Hong Kong Hong Kong International Airport United States Dallas/Fort Worth International Airport China Beijing Capital International Airport N/A N/A
2009 Hong Kong Hong Kong International Airport China Beijing Capital International Airport United States Denver International Airport N/A N/A
2010 Hong Kong Hong Kong International Airport China Beijing Capital International Airport United Arab Emirates Dubai International Airport N/A N/A
2011 Singapore Singapore Changi Airport China Beijing Capital International Airport Hong Kong Hong Kong International Airport N/A N/A
2012 Singapore Singapore Changi Airport China Beijing Capital International Airport Hong Kong Hong Kong International Airport China Shanghai Pudong International Airport China Guangzhou Baiyun International Airport
2013 Singapore Singapore Changi Airport China Beijing Capital International Airport China Shanghai Pudong International Airport Hong Kong Hong Kong International Airport China Guangzhou Baiyun International Airport
2014 South Korea Incheon International Airport Singapore Singapore Changi Airport China Beijing Capital International Airport China Shanghai Pudong International Airport Hong Kong Hong Kong International Airport
2015 South Korea Incheon International Airport
Singapore Singapore Changi Airport
China Shanghai Pudong International Airport
China Beijing Capital International Airport
China Guangzhou Baiyun International Airport N/A N/A
2016 South Korea Incheon International Airport India Indira Gandhi International Airport
India Chhatrapati Shivaji International Airport
Singapore Singapore Changi Airport
China Beijing Capital International Airport N/A N/A
2017 India Indira Gandhi International Airport
China Beijing Capital International Airport Taiwan Taipei Taoyuan Airport N/A N/A

25-40 million[edit]

Year 1st 2nd 3rd 4th 5th
2006 South Korea Incheon International Airport Singapore Singapore Changi Airport United States Detroit Metropolitan Wayne County Airport N/A N/A
2007 South Korea Incheon International Airport Singapore Singapore Changi Airport United States Detroit Metropolitan Wayne County Airport N/A N/A
2008 South Korea Incheon International Airport Singapore Singapore Changi Airport United States Minneapolis–Saint Paul International Airport N/A N/A
2009 South Korea Incheon International Airport Singapore Singapore Changi Airport Japan Narita International Airport N/A N/A
2010 South Korea Incheon International Airport Singapore Singapore Changi Airport China Shanghai Pudong International Airport N/A N/A
2011 South Korea Incheon International Airport India Indira Gandhi International Airport India Chhatrapati Shivaji International Airport N/A N/A
2012 South Korea Incheon International Airport India Indira Gandhi International Airport India Chhatrapati Shivaji International Airport Japan Narita International Airport China Shanghai Hongqiao International Airport
2013 South Korea Incheon International Airport India Indira Gandhi International Airport Taiwan Taoyuan International Airport China Shanghai Hongqiao International Airport India Chhatrapati Shivaji International Airport
2014 India Indira Gandhi International Airport Taiwan Taoyuan International Airport China Chongqing Jiangbei International Airport China Shanghai Hongqiao International Airport India Chhatrapati Shivaji International Airport
2015 India Indira Gandhi International Airport
India Chhatrapati Shivaji International Airport
Taiwan Taoyuan International Airport China Shanghai Hongqiao International Airport N/A N/A
2016 Taiwan Taoyuan International Airport China Shenzhen Bao'an International Airport China Hangzhou Xiaoshan International Airport N/A N/A
2017 China Chongqing Jiangbei International Airport South Korea Gimpo International Airport Japan Narita International Airport N/A N/A

15-25 million[edit]

Year 1st 2nd 3rd 4th 5th
2006 Malaysia Kuala Lumpur International Airport United States San Diego International Airport Switzerland Zürich Airport N/A N/A
2007 Malaysia Kuala Lumpur International Airport United States San Diego International Airport Switzerland Zürich Airport N/A N/A
2008 Taiwan Taoyuan International Airport Switzerland Zürich Airport United States San Diego International Airport N/A N/A
2009 United States Baltimore–Washington International Airport Taiwan Taoyuan International Airport China Shenzhen Bao'an International Airport N/A N/A
2010 South Korea Gimpo International Airport India Chhatrapati Shivaji International Airport Canada Vancouver International Airport N/A N/A
2011 South Korea Gimpo International Airport China Chongqing Jiangbei International Airport China Hangzhou Xiaoshan International Airport N/A N/A
2012 South Korea Gimpo International Airport China Chongqing Jiangbei International Airport Taiwan Taoyuan International Airport China Hangzhou Xiaoshan International Airport United States Tampa International Airport
2013 South Korea Gimpo International Airport China Chongqing Jiangbei International Airport United States Tampa International Airport United States Salt Lake City International Airport Switzerland Zürich Airport
2014 South Korea Gimpo International Airport China Wuhan Tianhe International Airport China Hangzhou Xiaoshan International Airport Mexico Cancún International Airport United States Tampa International Airport
2015 South Korea Gimpo International Airport China Wuhan Tianhe International Airport Indonesia Ngurah Rai International Airport N/A N/A
2016 China Haikou Meilan International Airport China Sanya Phoenix International Airport
South Korea Gimpo International Airport
Indonesia Ngurah Rai International Airport N/A N/A
2017 Indonesia Ngurah Rai International Airport

China Haikou Meilan International Airport
China Sanya Phoenix International Airport

India Kempegowda International Airport India Chennai International Airport

Indonesia Juanda International Airport

N/A N/A

5-15 million[edit]

Year 1st 2nd 3rd 4th 5th
2006 Japan Chūbu Centrair International Airport Australia Adelaide Airport Finland Helsinki Airport
New Zealand Christchurch International Airport
N/A N/A
2007 Japan Chūbu Centrair International Airport Israel Ben Gurion Airport New Zealand Auckland Airport N/A N/A
2008 Japan Chūbu Centrair International Airport Israel Ben Gurion Airport United States Austin–Bergstrom International Airport N/A N/A
2009 India Rajiv Gandhi International Airport United States Austin–Bergstrom International Airport Mexico Cancún International Airport N/A N/A
2010 India Rajiv Gandhi International Airport Japan Chūbu Centrair International Airport United States Indianapolis International Airport N/A N/A
2011 Japan Chūbu Centrair International Airport Mexico Cancún International Airport India Rajiv Gandhi International Airport N/A N/A
2012 Japan Chūbu Centrair International Airport India Rajiv Gandhi International Airport China Tianjin Binhai International Airport China Wuhan Tianhe International Airport China Sanya Phoenix International Airport
2013 China Haikou Meilan International Airport India Rajiv Gandhi International Airport China Tianjin Binhai International Airport China Wuhan Tianhe International Airport China Harbin Taiping International Airport
2014 China Haikou Meilan International Airport China Sanya Phoenix International Airport India Rajiv Gandhi International Airport China Tianjin Binhai International Airport China Changchun Longjia International Airport
2015 China Sanya Phoenix International Airport China Tianjin Binhai International Airport India Rajiv Gandhi International Airport N/A N/A
2016 India Rajiv Gandhi International Airport
China Tianjin Binhai International Airport
China Changchun Longjia International Airport
China Hohhot Baita International Airport
Jordan Queen Alia International Airport
Thailand Chiang Mai International Airport
India Cochin International Airport
United States Indianapolis International Airport
United States Jacksonville International Airport
N/A N/A
2017 India Rajiv Gandhi International Airport Indonesia Sultan Aji Muhammad Sulaiman Airport

China Hohhot Baita International Airport

India Cochin International Airport

India Netaji Subhas Chandra Bose International Airport
India Pune Airport

N/A N/A

Fewer than 5 million[edit]

Year 1st 2nd 3rd 4th 5th
2006 Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport Portugal Porto Airport N/A N/A
2007 Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport Ecuador José Joaquín de Olmedo International Airport N/A N/A
2008 Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport Ecuador José Joaquín de Olmedo International Airport N/A N/A
2009 Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport United States Portland International Jetport N/A N/A
2010 Canada Ottawa Macdonald–Cartier International Airport Canada Halifax Stanfield International Airport Ecuador José Joaquín de Olmedo International Airport N/A N/A
2011 Ecuador José Joaquín de Olmedo International Airport Canada Ottawa Macdonald–Cartier International Airport Canada Halifax Stanfield International Airport N/A N/A
2012b China Hohhot Baita International Airport Ecuador José Joaquín de Olmedo International Airport Canada Ottawa Macdonald–Cartier International Airport Thailand Chiang Mai International Airport Canada Winnipeg James Armstrong Richardson International Airport
2013b China Changchun Longjia International Airport Ecuador José Joaquín de Olmedo International Airport Canada Ottawa Macdonald–Cartier International Airport Canada Halifax Stanfield International Airport United States Gerald R. Ford International Airport
2014b Ecuador José Joaquín de Olmedo International Airport Mauritius Sir Seewoosagur Ramgoolam International Airport Canada Ottawa Macdonald–Cartier International Airport The Bahamas Lynden Pindling International Airport India Sardar Vallabhbhai Patel International Airport
2015b India Jaipur International Airport India Chaudhary Charan Singh International Airport Ecuador José Joaquín de Olmedo International Airport N/A N/A
2016 Ecuador José Joaquín de Olmedo International Airport
India Jaipur International Airport
Russia Sochi International Airport
India Srinagar International Airport
Canada Billy Bishop Toronto City Airport
Malaysia Langkawi International Airport
Canada Ottawa Macdonald–Cartier International Airport
N/A N/A
2017 India Chaudhary Charan Singh International Airport Ecuador José Joaquín de Olmedo International Airport Indonesia Husein Sastranegara International Airport N/A N/A

^b Since 2012 the category is called "2-5 million".

Best Airport by Size and Region[edit]

Year Africa Europe Latin America & Caribbean North America Asia Pacific Middle East
Passengers on million per year
5–15 2–5 5–15 15–25 25-40 40< 2–5 5–15 2–5 5–15 15–25 25-40 40< 2–5 5–15 15–25 25-40 40< 5–15
2017 Morocco Mohammed V International Airport United Kingdom Newcastle Airport Russia Sochi International Airport Greece Athens International Airport Russia Sheremetyevo International Airport Italy Leonardo da Vinci–Fiumicino Airport Ecuador José Joaquín de Olmedo International Airport Dominican Republic Punta Cana International Airport Canada Ottawa Macdonald–Cartier International Airport United States Indianapolis International Airport United States Tampa International Airport United States Minneapolis–Saint Paul International Airport Canada Toronto Pearson International Airport India Chaudhary Charan Singh International Airport India Rajiv Gandhi International Airport Indonesia Ngurah Rai International Airport China Chongqing Jiangbei International Airport India Chhatrapati Shivaji Maharaj International Airport Saudi Arabia Prince Mohammad bin Abdulaziz International Airport

Best Improvement[edit]

Year Africa Asia Pacific Europe Latin America & Caribbean Middle East North America
2007 United Kingdom Aberdeen Airport
2008 China Beijing Capital International Airport
2009 Egypt Cairo International Airport India Indira Gandhi International Airport Portugal João Paulo II Airport Mexico Cancún International Airport United Arab Emirates Abu Dhabi International Airport United States Cleveland Hopkins International Airport
2010 South Africa Cape Town International Airport China Shanghai Hongqiao International Airport United Kingdom Bournemouth Airport Costa Rica Juan Santamaría International Airport United Arab Emirates Dubai International Airport Canada Vancouver International Airport
2011 South Africa East London Airport China Chongqing Jiangbei International Airport Spain Palma de Mallorca Airport Ecuador José Joaquín de Olmedo International Airport United Arab Emirates Dubai International Airport Canada Montréal–Pierre Elliott Trudeau International Airport
2012 Kenya Moi International Airport China Sanya Phoenix International Airport Portugal Faro Airport Dominican Republic Las Américas International Airport United Arab Emirates Abu Dhabi International Airport Canada Winnipeg James Armstrong Richardson International Airport
2013 South Africa East London Airport India Netaji Subhas Chandra Bose International Airport Sweden Göteborg Landvetter Airport The Bahamas Lynden Pindling International Airport Jordan Queen Alia International Airport United States San Antonio International Airport
2014 Mauritius Sir Seewoosagur Ramgoolam International Airport India Netaji Subhas Chandra Bose International Airport Russia Pulkovo Airport Dominican Republic Las Américas International Airport Jordan Queen Alia International Airport United States San Antonio International Airport
2015 Kenya Jomo Kenyatta International Airport Indonesia Ngurah Rai International Airport Turkey Istanbul Atatürk Airport Jamaica Norman Manley International Airport Saudi Arabia King Fahd International Airport Canada Saskatoon John G. Diefenbaker International Airport
2016 South Africa Bloemfontein Airport Indonesia Sultan Hasanuddin International Airport Poland John Paul II International Airport Kraków–Balice Aruba Queen Beatrix International Airport United Arab Emirates Abu Dhabi International Airport United States John Glenn Columbus International Airport
2017 Kenya Jomo Kenyatta International Airport India Sardar Vallabhbhai Patel International Airport Croatia Zagreb Airport Brazil Pampulha–Carlos Drummond de Andrade Airport United Arab Emirates Dubai International Airport United States Cleveland Hopkins International Airport

Best Domestic Airport[edit]

This award recognises airports, based on the results for overall satisfaction as rated solely by domestic passengers. The award has been replaced with the "Best Regional Airport" award in 2010.

Year 1st 2nd 3rd
2006 United States Austin–Bergstrom International Airport Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport
2007 Canada Halifax Stanfield International Airport United States Austin–Bergstrom International Airport Canada Ottawa Macdonald–Cartier International Airport
2008 Japan Chūbu Centrair International Airport Canada Halifax Stanfield International Airport Canada Ottawa Macdonald–Cartier International Airport

Best Regional Airport[edit]

This award, replacing the "Best Domestic Airport" in 2010, has been classified since 2012 as recognising only airports with 2 million passengers or less.

Year Africa Europe Latin America & Caribbean North America Asia Pacific
2010 South Africa George Airport United Kingdom Humberside Airport Barbados Grantley Adams International Airport Canada Québec City Jean Lesage International Airport N/A
2011 South Africa Upington Airport Iceland Keflavík International Airport Mexico General Rafael Buelna International Airport Canada Québec City Jean Lesage International Airport N/A
2012 South Africa Upington Airport Republic of Macedonia Skopje "Alexander the Great" Airport N/A Canada Victoria International Airport N/A
2013 South Africa Upington Airport Republic of Macedonia Skopje "Alexander the Great" Airport Mexico General Rafael Buelna International Airport Canada Québec City Jean Lesage International Airport India Netaji Subhas Chandra Bose International Airport
2014 South Africa Upington Airport Spain Murcia–San Javier Airport Mexico Bachigualato Federal International Airport Canada Victoria International Airport Malaysia Langkawi International Airport
2015 South Africa Upington Airport Republic of Macedonia Skopje "Alexander the Great" Airport Mexico Bachigualato Federal International Airport United States Portland International Jetport N/A

Airport People Awards[edit]

This award recognizes those airports which have been rated by passengers as having the most courteous and helpful airport, airline and security staff.

Year Africa - Middle East Americas Asia Pacific Europe
2006 United Arab Emirates Abu Dhabi International Airport Canada Halifax Stanfield International Airport South Korea Incheon International Airport Belgium Brussels Airport
2007 N/A Canada Halifax Stanfield International Airport South Korea Incheon International Airport United Kingdom Southampton Airport
2008 N/A Canada Halifax Stanfield International Airport South Korea Incheon International Airport United Kingdom Southampton Airport

References[edit]

  1. ^ "World's best airports announced – Asia dominates" CNN Go. 15 February 2012. Retrieved 12 April 2012
  2. ^ "ASQ Award Winners 2006". ACI. Retrieved 14 February 2015.
  3. ^ "ASQ Award Winners 2007". ACI. Retrieved 14 February 2015.
  4. ^ "ASQ Award Winners 2008". ACI. Retrieved 14 February 2015.
  5. ^ "ASQ Award Winners 2009". ACI. Retrieved 14 February 2015.
  6. ^ "ASQ Award Winners 2010". ACI. Retrieved 14 February 2015.
  7. ^ "ASQ Award Winners 2011". ACI. Retrieved 14 February 2015.
  8. ^ Past Winners: 2017, retrieved 31 March 2019

External links[edit]