List of broadband providers in the United Kingdom

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Here is a list of the prominent broadband Internet access providers in the United Kingdom. This article only lists providers of residential service, i.e. that provided via a fixed line. For mobile broadband providers, see List of mobile operators in the United Kingdom.

  • BT Group: BT Group operates the BT Total Broadband brand and had 4.6 million accounts in January 2009.[1] The company also offers wholesale broadband to other ISPs through the Openreach brand.[citation needed] It also operates under the Plusnet brand. Plusnet was founded in 1997. Plusnet won the Internet Service Providers Association (ISPA) “Best Consumer ISP” award in 2008. Plusnet has also been ranked number one in a 2008 survey by Broadband Choices, a broadband website in the UK.[2]
  • EE: Operates home broadband under the EE brand, previously operated as Orange Broadband.[citation needed]
  • Luminet: Founded in 2004 as Urban Wimax,[3] Luminet offers wireless broadband and leased lines, with a particular focus on London.
  • Origin Broadband: Operates a large LLU network within South Yorkshire. Offers ADSL, FTTC and leased line connectivity to residential, business and third sector organisations nationally.
  • The Phone Co-op is the only UK telecommunications provider which is owned and controlled by its customers, who also share in its profits. Launched in 1998, the business provides residential and business broadband as well as internet hosting and mobile telephony services.[4]
  • Sky Broadband: a digital TV provider that also provides broadband and home phone services. Launched in 2006, it has its headquarters in London, UK. It offers bundle services with TV, home phone and broadband services. It won uSwitch's “Best Overall Customer Satisfaction” award in 2009.[5] It has operated the Be Unlimited brand since February 2013.[6] In 2013 it acquired O2's home broadband business.[7]
  • TalkTalk: TalkTalk offers broadband service to consumers in the UK. Launched in 2004, the ISP had a customer base of 4.12 million in December 2009.[8] The ISP offers broadband and landline phone services, primarily through LLU. TalkTalk also operates the AOL Broadband brand.
  • Updata: Updata Infrastructure UK is a broadband provider focusing on public sector markets with a customer base covering schools, local authorities and primary care trusts.[citation needed]
  • Business-Broadband: Offers residential and commercial broadband to UK users. Launched in 2011, this ISP had an active customer base of 796,000 in January 2017. This ISP offers broadband and landline telephone services, through LLU. Business-Broadband also operates the Lixxus and Invictel brands.[9]
  • Virgin Media: offers consumers a quadruple play bundle of TV, broadband, home phone and mobile. Virgin Media won Top 10 Broadband's “Best Broadband Bundle” award in August 2008 and MacUser magazine's “ISP of the Year” award for November 2008.[10] In April 2009 the company receiving the Gold Award for download performance from the Broadband Choices Customer Satisfaction Survey.[citation needed] The UK ISP claims to have around 10 million customers.[citation needed] The company also provides fibre optic (DOCSIS) broadband of up to 200Mb.[11]


  1. ^ "UK ISP, Cable & Dongle Numbers - Jan 2009", International Telecommunications Union (ITU) and Neilson Ratings via Blogcetera on, February 4, 2009. Retrieved September 13, 2013.
  2. ^ Broadband Choices (2008). "Our awards for Broadband and customer service: Best Broadband Provider in the UK 2008". Plusnet. 
  3. ^ "Luminet - Our History". Luminet. Retrieved 2017-01-17. 
  4. ^
  5. ^ "uSwitch Best Value for Money award". [not in citation given]
  6. ^ "About Us", BE Unlimited, retrieved September 13, 2013.
  7. ^ "Important news about your O2 Home Broadband and Home Phone service", O2, retrieved September 13, 2013.
  8. ^ "Carphone raises profit forecast". BBC News Online. 27 November 2009. 
  9. ^ "About -". Retrieved 2017-03-04. 
  10. ^ "Best Broadband Bundle award". [not in citation given]
  11. ^ Archived March 26, 2013, at the Wayback Machine.