London's Air Ambulance Charity

Coordinates: 51°31′05″N 0°03′30″W / 51.5180°N 0.0583°W / 51.5180; -0.0583
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London's Air Ambulance Charity
TypeCharitable organisation
Coordinates51°31′05″N 0°03′30″W / 51.5180°N 0.0583°W / 51.5180; -0.0583
Area served
Medical director
Dr Tom Hurst
Jonathan Jenkins
Revenue (2022)
£12.5 million[2]
Staff (2022)
Volunteers (2022)
169[2] Edit this at Wikidata

London's Air Ambulance Charity is a registered charity that operates a helicopter emergency medical service (HEMS) dedicated to responding to serious trauma emergencies in and around London.[3] Using a helicopter from 08:00 to sunset and rapid response vehicles by night, the service performs advanced medical interventions at the scene of the incident in life-threatening, time-critical situations.

The charity was founded in 1989 by General Surgeon Dr. Richard Earlam in response to a report by the Royal College of Surgeons, which documented cases of patients dying unnecessarily because of the delay in receiving prompt and appropriate medical care. The charity was the first in the UK to carry a senior doctor in addition to a paramedic at all times on a helicopter, introducing a system that reduces the death rate in severe trauma by 30–40%.[4]

The helicopters are hangared at RAF Northolt,[5] but operate during the day from their base at the Royal London Hospital in Whitechapel, East London, a helicopter can reach any patient inside the M25 London orbital motorway, which acts as the service's catchment area, within 15 minutes. Missions commonly involve serious road traffic collisions, falls from height, stabbings and shootings, industrial accidents and incidents on the rail network. The team can perform advanced life-saving medical interventions, including open heart surgery, blood transfusion and anaesthesia, at the scene. The charity operates 24 hours a day, serving the 10 million people who live, work and travel within the M25. The service treats an average of five patients every day.

Pre-hospital emergency medical care[edit]

London's Air Ambulance Charity delivering an advanced trauma team to a critically injured patient at Tower Bridge

London's Air Ambulance Charity has been at the forefront of innovation in pre-hospital emergency medical care since its inception in 1989. The service has adopted elements of medical, military and aviation culture to deliver the highest standards in intensive care to the roadside. The governance system and standard operating procedures (SOP) developed by the organisation are seen as a benchmark for other air ambulances across the world.[citation needed]

London's Air Ambulance carries a senior doctor in addition to a paramedic at all times, providing a 24/7 advanced trauma care outside of hospital, provide general anaesthetics on scene, and carry blood on board and administer blood transfusion on the roadside. From 2018, a consultant in pre-hospital emergency medicine will be present on most shifts, in addition to the other physician and paramedic.

In 2014, London's Air Ambulance performed the first pre-hospital resuscitative endovascular balloon occlusion of the aorta (REBOA).[6][7][8] Other key treatments performed by the service include surgical chest draining (thoracostomy), surgical and non-surgical rapid sequence induction (RSI), pelvic splinting (crucial to prevent blood loss in high impact crashes and crush injuries), advanced pain relief and sedation. The service started a trial of a portable brain scanner which can detect blood clots on the brain in April 2015.[9]


Aerospatiale Dauphin SA356N[edit]

G-HEMS, the service's first helicopter, seen in 1998

The service's first helicopter was an Aérospatiale SA 365N Dauphin. Built in 1982, it was registered G-HEMS, and delivered in December 1988, in time for the launch of the service in 1989.[10][11] It initially wore a white livery, but was repainted several times, eventually into a red livery following sponsorship by Virgin.[12] It was retired from service in 2000.

MD 902 Explorer[edit]

Two MD Helicopters MD 902 Explorers are currently in service, registrations G-EHMS and G-LNDN. Both wear the same red-based livery, with green and yellow flashes, and are identical in model, equipment and crew. Only one helicopter is operational per day – the other acts as a spare in case of break down, maintenance or, in a major incident, both helicopters are able to deploy. The helicopters usually cruise at 120 knots (220 km/h; 140 mph), at an altitude of anywhere between 500 and 1,000 feet (150 and 300 m). A regular fuel load, around 400 kg (880 lb), allows for one hour's flying time.[13]

Following a children's competition, the two helicopters were given names which are displayed on the side of each aircraft. In February 2016, G-LNDN was named Walter after the winning entrant's grandfather, whilst G-EHMS was named Rowan in April 2016 after the winning entrant's sister.[14][15]

The charity placed an order with Airbus Helicopters in July 2022 for two Eurocopter EC135s to replace the existing fleet.[16][17]

G-EHMS Rowan[edit]

G-EHMS was built in 2000 and entered service in October of the same year, replacing the earlier SA 365N Dauphin 2. From 6 March 2012, the helicopter became the UK's first air ambulance to carry emergency blood supplies, allowing transfusions to be administered at the scene of an accident rather than later in hospital.[18] A specialised refrigerator installed in the helicopter allows the transport of four units of the universal O-negative blood type which can be stored in the aircraft for up to 72 hours (unused stocks can be returned to the hospital).

G-LNDN Walter[edit]

G-LNDN, the second MD 902

In 2015, the service launched a public appeal to raise £6 million to purchase, convert, equip, and operate a second helicopter. Of the total needed, just over £4M represented the purchase price of the aircraft.[19] £2M was donated by the London Freemasons,[20][21] which covered half the purchase price. The United Kingdom Government contributed £1M using funds obtained from fines imposed on banks,[21] with the remaining £1M being raised by public subscription.

In January 2016, the service took delivery of its second MD 902, registration G-LNDN. Built in 2008, the aircraft was previously registered in Qatar.[22] In addition to the standard livery, it bears the masonic Square and Compasses symbol on each side, with the words "London Freemasons" lettered under the doors, to reflect the significant funding from the organisation.

Rapid response cars[edit]

At night, or when the helicopters are offline the medical crew still respond to emergencies, but travel in specially equipped Škoda Octavia vRS, Škoda Kodiaq vRS and Volvo XC90 rapid response cars. They are noticeable from other ambulance vehicles as they are painted in red with high-visibility markings to display their advanced trauma team status.

A second four-wheel drive Skoda Kodiaq is also operated seven days a week by the Physician Response Unit (PRU).

In October of 2023, the Charity introduced 6 new Volvo XC90 rapid response cars, expanding their fleet to 3 different vehicle models.


In the year ending March 2021, the charity's income was £12.5 million. Expenditure was £13M, of which £6.9M was used to operate the air ambulance service.[2] Barts Health NHS Trust provides the helipad facility at The Royal London Hospital and remunerates the doctors seconded to and consultants permanently associated with the service.[23] London Ambulance Service employs and remunerates the paramedics seconded to the service.[24] London's Air Ambulance is a registered charity (number 801013) and the service is funded through charitable donations and corporate donors. The charity also runs a lottery for £1 a week to raise funds for the service, and holds a number of small and large scale fundraising events throughout the year. In 2021, it also received £487,000 in government grants.[2]

Missions and major incidents[edit]

London's Air Ambulance has attended more than 38,000 missions since its inception in 1989. In 2017, London's Air Ambulance attended 1,797 patient missions and three major incidents.

  • 533 Road traffic collisions
  • 560 Penetrating trauma (stabbings and shootings)
  • 412 Falls from height
  • 292 Other (incidents on the rail network, industrial accidents, asphyxiation, drowning etc.)

Over the past 29 years, the service has coordinated on-scene medical response to the majority of London's major incidents, including the 7/7 bombings, the Soho nail bombing, the Grenfell Tower fire, the Bishopsgate, Aldwych, Westminster and London Bridge terrorist attacks and Paddington, Cannon Street and Southall rail crashes. On 7 July 2005, London's Air Ambulance dispatched 18 teams and flew medical supplies to the bomb sites across London, triaging and treating over 700 patients.


The helicopter crew consists of a pilot and co-pilot, in addition to an advanced trauma doctor, paramedic and, on most missions, a consultant. At night or in adverse weather conditions, the same medical crew operate from a rapid response car, which is driven by the paramedic on blue lights and navigated by the doctor.

Helipad fire & rescue[edit]

On arrival at the Royal London Hospital helipad, the dedicated helipad ground crew (fire crew) receive the patient and an express elevator carries the patient to the emergency department in two minutes from the rooftop.[25] A trauma team of A&E doctors, general surgeons, specialist trauma surgeons, and anaesthetists is assembled prior to their arrival to assess and treat them.

Whilst able to transport patients by Air, the overwhelming majority of London HEMS patients are transported in road ambulances by London Ambulance Service crews.

Fire crew must always be present when a helicopter lands or takes off from the helipad.

Television appearances[edit]

In 2004, the service was featured heavily in the BBC television series Trauma.[26] In 2009, a standalone documentary about the air ambulance was made for the BBC by North One Television. Medic One: Life and Death in London showcased the service in a number of emergencies.[27] In 1993, the HEMS team were the subject of the pilot episode of the innovative TV series Blues and Twos. The TV crew were filming when the Bishopsgate bomb was detonated.[28] In 1994, they featured in a special episode of the BBC series 999 entitled "The Flying Doctors". They also featured in BBC Two's An Hour to Save Your Life.


The HEMS Medical Director is Dr Tom Hurst.[citation needed]

Concerns were expressed in the media after the charity dismissed its chief executive in 2009.[29] The Charity Commission promptly made recommendations on governance to the trustees, but did not express an opinion over the dismissal.[30]

Physician Response Unit[edit]

The Physician Response Unit (PRU) is run by the service in partnership with Barts Health NHS Trust and London Ambulance Service NHS Trust. The service was remodelled in October 2017 to become a 12-hours a day, seven days a week service thanks to funding from Tower Hamlets Together.[31]

The PRU is staffed by a senior doctor and a London Ambulance Service EAC. The PRU carries advanced medication, equipment and treatments usually only found in hospital, such as instant result blood tests, urine tests and sutures to stitch serious wounds. In the remodelled service's first six months, 68% of patients were treated in the community.[32]

See also[edit]


  1. ^ "Move to RAF Northolt". 21 October 2013. Retrieved 8 November 2020.
  2. ^ a b c d e "Charity overview: London's Air Ambulance Limited". Charity Commission for England and Wales. Retrieved 8 December 2022.
  3. ^ "Helicopter Emergency Medical Service (HEMS) - Barts and the London NHS Trust". Retrieved 22 February 2012.
  4. ^ Botker et al. "A systematic review of controlled studies: Do physicians increase survival with pre-hospital treatment?" Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2009, 17:12.
  5. ^ "Move to RAF Northolt". London’s Air Ambulance. 21 October 2013. Retrieved 7 June 2020.
  6. ^ "REBOA: Resuscitative Endovascular Balloon Occlusion of the Aorta". Retrieved 12 August 2016.
  7. ^ "World's first pre-hospital REBOA performed". Retrieved 12 August 2016.
  8. ^ "Balloon surgery stops fatal bleeding at roadside". BBC News. 17 June 2014. Retrieved 12 August 2016.
  9. ^ "Portable brain scanner trialled by London's Air Ambulance". BBC News. 30 December 2015. Retrieved 1 January 2016.
  10. ^ "Aircraft details for: G-PDGK". Aircraft register (G-INFO). United Kingdom Civil Aviation Authority. Retrieved 18 May 2021.
  11. ^ "History". Retrieved 8 November 2020.
  12. ^ "History". Retrieved 8 November 2020.
  13. ^ "The Helicopter". London's Air Ambulance. Archived from the original on 24 July 2013.
  14. ^ "Six year old Fulham resident names our new helicopter – London's Air Ambulance". Archived from the original on 21 February 2016. Retrieved 13 January 2022.
  15. ^ "Second Name Your Helicopters competition winner revealed – London's Air Ambulance". Archived from the original on 8 April 2016. Retrieved 13 January 2022.
  16. ^ "London's Air Ambulance Charity orders H135s for fleet renewal". Airbus Helicopters. 20 July 2022. Retrieved 12 August 2023.
  17. ^ Cuenca, Oliver (4 October 2022). "LAAC launches £15 million fleet renewal appeal". AirMed&Rescue. Retrieved 12 August 2023.
  18. ^ Neil Bowdler (6 March 2012). "Air ambulance first in UK to carry blood". BBC. Retrieved 6 March 2012.
  19. ^ Cost details outlined at Londonist website.
  20. ^ "Your 2nd helicopter has landed – London's Air Ambulance". Retrieved 4 February 2018.
  21. ^ a b "Capital gets second air ambulance in 'momentous day for Londoners'". Evening Standard. 28 January 2016. Retrieved 6 February 2016.
  22. ^ "Aircraft details for: G-LNDN". Aircraft register (G-INFO). United Kingdom Civil Aviation Authority. Retrieved 18 May 2021.
  23. ^ "Finances". London's Air Ambulance. Retrieved 31 October 2014.
  24. ^ "Finances – London's Air Ambulance". Retrieved 16 May 2018.
  25. ^ "We have moved for the first time In 23 years". London’s Air Ambulance. 24 October 2013. Retrieved 21 December 2020.
  26. ^ "The Royal London's A&E and HEMS staff featured in BBC series Trauma". Barts and the London NHS Trust. 31 March 2004. Archived from the original on 2 May 2009.
  27. ^ "BBC One - Medic One - Life and Death in London". 1 June 2009. Retrieved 22 February 2012.
  28. ^ "HEMS LONDON - Blues and Twos 1/3". YouTube.
  29. ^ Laura Donnelly and Alison Moore, Air ambulance chief sacked after he raised financial concerns, Daily Telegraph, 28 November 2009
  30. ^ Tania Mason, Charity Commission provides governance advice to air ambulance charity, Civil Society, 20 January 2010
  31. ^ "Remodelled PRU to be a seven-day service for the first time – London's Air Ambulance". Retrieved 16 May 2018.
  32. ^ "London'sAirAmbulance on Twitter". Twitter. Retrieved 16 May 2018.

External links[edit]