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Industry Telecommunications
Founded January 1997[2]
Headquarters Cape Town, South Africa
Key people
Derek Hershaw (CEO) [3] Imraan Parker (CFO) [4]
Products ADSL, WiFi, Fibre To The Home, Web Hosting, VoIP, Gaming and email services
Parent Naspers

MWEB was founded in 1997 and is today South Africa’s second largest Internet Service Provider (ISP).[5] MWEB offers a range of internet access offerings, differentiated tools and services to approximately 320 000 customers. The company's main division, MWEB Connect, is focused on the residential and small business market.

MWEB is a subsidiary of global internet and entertainment company Naspers,[6] and its headquarters are located in the MWEB Building in Parow, Cape Town.[7]


As one of the first Internet Service Providers in South Africa, MWEB launched dial-up internet in South Africa with the Big Black Box in 1997, which was issued with a copy of tech expert Arthur Goldstuck's Hitchhiker's Guide to the Internet,[8] the best selling tech book in South Africa at the time. In 2004 it also launched Polka, a low cost ISP.[9] A year later, the South African division of Italian owned ISP Tiscali was acquired by MWEB.[10]

In 2006 its 3G mobile data offerings were launched and the company resold products from two of SA's largest mobile networks.[11] The company was later first to launch Uncapped ADSL in South Africa, in 2010,[12] and brought the global Fon WiFi network [13][14][15] to South Africa in 2014.

Also in 2014, MWEB launched its first fiber-to-the-home packages.[16] In 2015, the company was restructured to focus mainly on the residential and small business market.

In December 2016, Internet Solutions announced that it had entered an agreement to acquire MWEB pending approval by the South African competition authorities.[17][18]

Company Structure[edit]

MWEB is owned by Multichoice South Africa, a subsidiary of JSE-listed Naspers media group. The ISP operates nationally, with its headquarters in Cape Town. MWEB has 30% Broad Based Black Economic Empowerment shareholders.[19]

Retail Stores[edit]

The company initially had five retail stores. The retail stores were closed at the end of March, opting to move all of their sales online.[20]


GameZone is MWEB's gaming website which features gaming news, reviews, videos and eSports information. Gamezone also hosts local gaming servers and events, with a dedicated support team and prioritised gaming traffic on the MWEB network.[21]

External links[edit]