Maturity model

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A maturity model is a business tool used to assess people/culture, processes/structures, and objects/technology.[1] Two approaches for designing maturity models exist. With a top-down approach, such as proposed by Becker et al.,[2] a fixed number of maturity stages or levels is specified first and further corroborated with characteristics (typically in form of specific assessment items) that support the initial assumptions about how maturity evolves. When using a bottom-up approach, such as suggested by Lahrmann et al.,[3] distinct characteristics or assessment items are determined first and clustered in a second step into maturity levels to induce a more general view of the different steps of maturity evolution. Topics that are covered in maturity models include:


Project Management[edit]

  • OPM3 (Organisational Project Management Maturity Model)
  • P3M3 (Portfolio, Programme and Project Management Maturity Model)

Quality Management[edit]

Business Process Management[edit]


Change Management[edit]

Information Technology[edit]


Human Resources[edit]



Enterprise Architecture[edit]

Energy Infrastructure[edit]


Supply Chain[edit]

Social Media[edit]


Continuous Delivery[edit]



Security Assurance[edit]


  1. ^ Mettler T (2011). "Maturity assessment models: a design scienceresearch approach". International Journal of Society Systems Science 3 (1/2): 213–222. doi:10.1504/IJSSS.2011.038934. 
  2. ^ Becker, J., Knackstedt, R., Pöppelbuß, J. (2009) Developing Maturity Models for IT Management - A Procedure Model and its Application. Business & Information Systems Engineering 1(3), 213-222
  3. ^ Lahrmann G, Marx F, Mettler T, Winter R, Wortmann F. "Inductive Design of Maturity Models: Applying the Rasch Algorithm for Design Science Research". Service-Oriented Perspectives in Design Science Research. Springer. pp. 176–191. doi:10.1007/978-3-642-20633-7_13.