Maynilad Water Services

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Maynilad Water Services Inc. (Maynilad)
Industry Public Utility
Founded 1997
Headquarters Quezon City, Philippines
Key people
Manuel V. Pangilinan (Chairman)
Ramoncito Fernandez (President and CEO)
Herbert M. Consunji (COO)
Products Water Delivery
Sewerage and Sanitation

Maynilad Water Services, Inc., also known as Maynilad, is a water and wastewater services provider of cities and municipalities that form the West Zone of the Greater Metro Manila Area in the Philippines. It is an agent and contractor of the Metropolitan Waterworks and Sewerage System (MWSS).[1]

Incorporated in 1997, Maynilad currently serves over 9 million people[2] in the cities of Makati (west of South Super Highway), Manila (certain portions), Quezon City (certain portions), Caloocan, Las Piñas, Malabon, Muntinlupa, Navotas, Parañaque, Pasay, and Valenzuela, all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the towns of Kawit, Noveleta and Rosario, all in Cavite Province.[3]

MWS, Estero de Binondo floodgate and pumping station


As part of the water privatization in Metro Manila, the Metropolitan Waterworks and Sewerage System awarded contracts to two companies splitting Metro Manila into a west and east zones. Maynilad Water Services Inc. was formed in 1997 as a partnership of the Benpres Holdings Corporation (now the Lopez Group of Companies) and Ondeo Water Services Inc. after it won the bidding to run the water and wastewater services in the West Zone.

Benpres eventually left jig partnership in 2006 to settle a US$240 million debt. Then January 24, 2007, a consortium led by Metro Pacific Investments Corporation and the DMCI Holdings, Inc. took over the company and able to pay the debt by January 2008.[4]

Water Source[edit]

Angat Dam[edit]

is a concrete water reservoir embankment hydroelectric dam that supplies the Manila metropolitan area water. It was a part of the Angat-Ipo-La Mesa water system. The reservoir supplies about 90 percent of raw water requirements for Metro Manila through the facilities of the Metropolitan Waterworks and Sewerage System and it irrigates about 28,000 hectares of farmland in the provinces of Bulacan and Pampanga.

Service area[edit]

West Zone (Metro Manila)[edit]

Zones of Metro Manila allocated to Maynilad Water (red) and Manila Water (blue)



Access to Water[edit]

By the end of 2015, Maynilad posted a total of 1,265,625 accounts or about nine million people in its customer base.[5] This means that the company is able to serve almost 94% of its total population.

In contrast, prior to the takeover of its new owners in 2007, service coverage was only at 45%.[6]

Moreover, almost all customers now enjoy uninterrupted water supply (24/7) at an average pressure of seven pounds per square inch.[5]

Water Losses[edit]

When Maynilad was re-privatized in 2007, the company was losing some 1,500 million liters of treated water per day.[7] This translated to a Non-Revenue Water (NRW) level of 67%[8]—meaning two-thirds of the potable water it was producing was being lost.

Most of the water—some 75%[7] —was lost through the old and inefficient distribution system Maynilad inherited from the government and its previous owners. In fact, the company’s pipe network is considered the oldest in Asia,[7] some dating back to the time when the Philippines was still under the Spanish rule.[9]

While a massive pipe replacement program would have dramatically reduced its NRW in a short amount of time, Maynilad decided against it because it would ultimately result in significantly higher tariffs for its customers.[10] Instead, it invested in its human resources, technical equipment, engineering methodologies and internal procedures so it could serve more people through less water losses.[7]

After launching what was dubbed as the “largest NRW management project in the world”,[11] Maynilad has successfully brought down it NRW level to an all-time low of 31% by the end of 2015.[9]

Maynilad’s water loss reduction efforts have been recognized by various organizations including the International Water Association and the United Nations Human Settlements Programme (UN Habitat).[7]

Wastewater Management[edit]

Aside from water services, Maynilad also manages wastewater in the West Zone in the form of sewerage and sanitation services.[12]

Sewerage services involve the treatment of wastewater conveyed via a sewer network[13] to Maynilad’s sewage treatment plants. At present, only residents and establishments in Ayala Alabang Village in Muntinlupa City, Magallanes Village in Makati, portions of Manila, Malabon, and Navotas, Project 7 and Project 8 in Quezon City, and portions of South Caloocan may connect to Maynilad’s sewerage system.[14]

Meanwhile, Maynilad offers sanitation services or septic tank cleaning to households that are not yet connected to its sewer system. Septic tank cleaning or desludging comes at no extra cost for residential and semi-business account holders, and is conducted every five to seven years.[15]


See also[edit]


  1. ^ "OUR CONCESSIONAIRES". Metropolitan Waterworks and Sewerage System. Retrieved September 29, 2016. 
  2. ^ (February 5, 2016). "200,000 more Maynilad customers in 2015". Interaksyon. Retrieved September 29, 2016 – via 
  3. ^ DMCI Holdings, Inc. "Our Businesses: Water Services". Retrieved September 29, 2016. 
  4. ^ About Maynilad retrieved May 2, 2013
  5. ^ a b Saulon, Victor (February 5, 2016). "Maynilad Water aims to add 270,000 customers this year". Business World. Retrieved September 29, 2016 – via 
  6. ^ GMANews.TV (May 27, 2009). "Maynilad to increase service coverage to 84 percent by 2011". GMA News Online. Retrieved September 29, 2016 – via 
  7. ^ a b c d e "More through Less: The Maynilad Non-Revenue Water management program". UN HABITAT. Retrieved September 29, 2016. 
  8. ^ Asian Development Bank (December 31, 2010). "Country Water Action: Winning the War against Leaks and Losses". Asian Development Bank. Retrieved September 29, 2016. 
  9. ^ a b Philippine Public Information Agency (March 25, 2016). "Maynilad repairs over 27K pipe leaks in 2015". Philippine Public Information Agency. Retrieved September 29, 2016 – via 
  10. ^ Espiritu, Roel. "Maynilad Water District, Philippines" (PDF). United Nations - Water International Conference. Retrieved September 29, 2016. 
  11. ^ Dimaano, Irineo (June 6, 2010). "Embarking on theWorld's Largest NRW Management Project" (PDF). Aquacon. Retrieved September 29, 2016. 
  12. ^ Bloomberg. "Company Overview of Maynilad Water Services, Inc.". Bloomberg. Retrieved September 29, 2016. 
  13. ^ (December 23, 2015). "Maynilad Las Piñas septage treatment plant starts operations". Retrieved September 29, 2016 – via 
  14. ^ Maynilad Water Services, Inc. "Our Services: Sewerage". Retrieved September 29, 2016. 
  15. ^ ABS-CBN News (September 14, 2016). "Manila Water, Maynilad offer free septic tank cleaning". ABS-CBN News. Retrieved September 29, 2016. 
  16. ^ "MPIC, DMCI to sell Maynilad stake to Marubeni". Retrieved 2016-01-20. 

External links[edit]