Mercy Virtual

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Mercy Virtual
Mercy Virtual Headquarters.jpg
Location15740 S Outer Forty Rd, Chesterfield, Missouri, United States
Coordinates38°39′01″N 90°33′32″W / 38.6504°N 90.5589°W / 38.6504; -90.5589Coordinates: 38°39′01″N 90°33′32″W / 38.6504°N 90.5589°W / 38.6504; -90.5589
NetworkMercy Health System
OpenedOctober 2015
ListsHospitals in Missouri

Mercy Virtual is a virtual care center (also called a "virtual hospital") in Chesterfield, Missouri, a suburb of St. Louis, which operates solely through the use of telemedicine—the first facility of its kind in the world.[1][2]

Mercy Virtual provides remote services to patients in Mercy system hospitals and medical offices, and to other partner hospitals, by providing diagnosis, prognosis and treatment suggestions and remotely monitors individual patient health.[2][3] Mercy Virtual monitors patients with special devices that report data which allows ongoing management of health conditions remotely, both at hospitals or outside a medical institution.[4] Mercy Virtual operated without lack of Medicare or Medicaid funding for telemedicine services,[5][2] but this was temporarily waived at the onset of the COVID-19 pandemic.[6] The facility contains 300,000 square feet of workspace on a 41-acre site[7][8] and cost $54 million to develop.[9] The facility provides office environments, videoconferencing rooms and meeting rooms to provide a work environment for nurses, doctors and other healthcare workers staffed at the facility. Mercy Virtual has partnerships to provide telemedicine services to patients of the UNC Health system, Pennsylvania State medical center[3] and the Allegheny Health Network.[10][11]


  1. ^ Atomicdust. "Home". Mercy Virtual. Retrieved September 22, 2019.
  2. ^ a b c Allen, Arthur (November 8, 2017). "A hospital without patients". Politico. Retrieved October 6, 2019.
  3. ^ a b "This 'virtual hospital' has no beds—and could be the wave of the future". Retrieved September 22, 2019.
  4. ^ "Mercy Virtual Uses mHealth Wearables to Create a New Model of Care". mHealthIntelligence. November 9, 2018. Retrieved September 22, 2019.
  5. ^ "Analysis | The Health 202: Hospitals lean into virtual health care even as Medicare won't cover it". Washington Post. Retrieved September 22, 2019.
  6. ^ "Missouri's Virtual Care Center Raises Questions About Telehealth". EMS World. Retrieved May 22, 2021.
  7. ^ "MERCY VIRTUAL CARE CENTER". The LJC. Retrieved September 22, 2019.
  8. ^ Jodie. "Mercy Virtual Care Center". Claycorp. Retrieved September 22, 2019.
  9. ^ "Mercy's $300 million investment in digital healthcare is paying off". Digital Commerce 360. September 2, 2017. Retrieved September 22, 2019.
  10. ^ "AHN to Implement Mercy Virtual's ICU Program to Enhance Critical Care -". June 2, 2019. Retrieved September 22, 2019.
  11. ^ "Mercy Virtual Extends Telemedicine Network With AHN Partnership". mHealthIntelligence. June 2, 2019. Retrieved September 22, 2019.