Ministry of Personnel, Public Grievances and Pensions

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Ministry of Personnel, Public Grievances and Pensions
Emblem of India.svg
Agency overview
Formed August 1, 1970; 45 years ago (1970-08-01)
Jurisdiction Republic of India
Headquarters New Delhi
Agency executive
  • Narendra Modi, Minister of Personnel, Public Grievances and Pensions


The Ministry comprises three Departments viz:-

  • Department of Personnel and Training
  • Department of Pension and Pensioners' Welfare
  • Department of Administrative Reforms & Public Grievances

Department Of Personnel and Training (DOPT)[edit]

DOPT is concerned with the formulation of policy and the watchdog of the Government ensuring that certain accepted standards and norms, as laid down by it, are followed by all Ministries/Departments in the recruitment, regulation of service conditions and posting transfers and deputation of personnel as well as other related issues.

It controls the cadres of the Indian Administrative Service (IAS) and the Central Secretariat Service (CSS). DOPT is also responsible for the appointment of Chairman, Managing Director, full-time functional Director/ Member of the Board of Management of various public sector undertakings/enterprises, corporations, banks and financial institutions. It also deals with the assignment of Indian experts to various developing countries.

The Lal Bahadur Shastri National Academy of Administration and the Institute of Secretariat Training and Management are two major training institutions directly under the administrative control of the Department.

Department of Pension and Pensioners' Welfare ()[edit]

The department is mainly concerned with the formulation of policies regarding the post retirement benefits of Central Govt. employees covered under the CCS (Pension) Rules, 1972. It also acts as a forum for the redressal for Pensioners' grievances. However, the pensioners of Ministries of Railways and Defence are governed by their respective pension rules.

Department of Administrative Reforms & Public Grievances (DOARPG)[edit]

The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through promotion of:

  • Improvements in Government structures and processes
  • Citizen-friendly initiatives including redressal of public grievances
  • Documentation, incubation and dissemination of best practices
  • Codification and simplification of procedures and
  • Networking with various agencies

The Department acts as a facilitator, in consultation with Central Ministries/ Departments, States/ UT Administrations, Organisations and individuals, to improve Government functioning through administrative reforms in the spheres of restructuring the Government, process improvement, Organisation and Methods and Grievance handling, and by promoting modernization, Citizen’s Charters, award schemes, e-governance, and best practices.


External links[edit]