MONI Smart Security

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MONI Smart Security
Formerly called
Monitronics International
Industry Fire alarm system, Fire suppression, Security systems, Communication systems, Video surveillance, Access control, Radio frequency identification, Electronic article surveillance, Home automation, Home security, Alarm monitoring center, Medical alarm, Carbon monoxide detector
Founded 1994
Headquarters Farmers Branch, Texas, U.S.
Key people
Jeff Gardner (President & CEO)
Fred Graffam (Senior Vice President & CFO)
Cindy Nash (Chief Operating Officer)
Frank Guido (Chief Marketing Officer)
Kelly Harris (Chief People Officer)
Jay Autrey (Chief Customer Officer)
Jason Chancellor (Chief Information Officer)
MONI Headquarters near Dallas, Texas.

MONI, formerly Monitronics International, is a subsidiary of Ascent Capital Group. MONI was founded in 1994 and is the second largest security alarm monitoring company[1] in the United States. Headquartered in the Dallas metro area, the company provides monitored home and business security system services to about one million residential and commercial customers throughout the United States, Canada and Puerto Rico.[2][3]

MONI offers live security alarm monitoring via telephone land line and cellular phone.[4] Customers can personalize equipment and services, as well as the ability to receive alerts, notifications, and alarm information. Client accounts are monitored at the company's Five Diamond Certified central monitoring station in Dallas.[5][6]

MONI maintains an independent dealer network to sell, install and service its security systems and related equipment to residential and commercial customers.


MONI was founded in Dallas in 1994 to provide alarm monitoring services to U.S. customers and businesses, as well as financing, technical training and product solutions to dealers within the industry. Investment firm ABRY Partners owned more than half of MONI[5] until it was sold to Ascent Media Corporation in December 2010.[7]

Acquisition of Security Networks[edit]

In 2013, MONI purchased Security Networks, a network of about 225 security dealers, for $507 million to diversify its service offerings and enter into the developing and complementary DIY home service category.

Acquisition of LiveWatch[edit]

To further this initiative, MONI acquired home security company LiveWatch for its ASAPer technology for $67 million in 2015. ASAPer alerts customers seconds after an alarm is triggered, allowing them to resolve the alarm from their smartphones or computers. If customers are unavailable, the MONI monitoring center dispatches police.

This combination of purchases resulted in growth for the company.[8][9] With revenues of more than $560 million, MONI has grown by 5 percent from 2015 to 2016.

In 2016, Monitronics International changed its name to MONI; along with it, its logo and other style elements were changed.

Brinks Home Security[edit]

On February 26, 2018 MONI Smart Security, a subsidiary of Ascent Capital Group, Inc. announced an exclusive, long-term, trademark licensing agreement with The Brink’s Company, which resulted in a complete rebranding of MONI and LiveWatch as Brinks Home Security.[10]


MONI's national monitoring operations center is located at the headquarters office building in Farmers Branch, Texas. In 2015, the company moved into its current headquarters in the Dallas area of Texas. The new site has all departments under one roof. Previously, the organization was housed within three separate buildings.[11]

Authorized Dealer Network[edit]

There are more than 600 independent dealers in the U.S., Canada and Puerto Rico.[12]

MONI Partner Program[edit]

MONI has built a large partner program, including AARP, AAA, ADI,, Consolidated Communications, DSC, Honeywell, Icontrol Networks, Interlogix, Tri-Ed, 2-GIG, Kwikset and WAVE Electronics, keeping them at the forefront of product offerings and emerging technologies.[13][14][15]

See also[edit]


  1. ^ "Industry giant buys Evanston home security firm for $67 million". Retrieved 2016-07-18. 
  2. ^ Dun & Bradstreet. "Monitronics International, Inc". 
  3. ^ Dahl, Jonathan (2009). 1,001 Things They Won't Tell You: An Insider's Guide to Spending, Saving, and Living Wisely. p150: Workman Publishing. p. 536. ISBN 9780761151371. 
  4. ^ Romano, Jay (April 1, 2007). "Security Systems: Your Eyes and Ears". The New York Times. New York, NY: The New York Times. Retrieved July 9, 2010. 
  5. ^ a b Yahoo! Finance. "Monitronics International, Inc. Company Profile". 
  6. ^ Hoover's (2007). Hoover's Handbook of Private Companies. p336: Hoover's Incorporated. p. 588. ISBN 9781573111157. 
  7. ^ "Ascent Media Corporation Acquires Monitronics". The Wall Street Journal. Dec 17, 2010. Retrieved March 15, 2011. 
  8. ^ Bosch, Rodney. "Analysts Are Bullish on Monitronics' $507M Deal for Security Networks". Retrieved 2016-07-18. 
  9. ^ Jacobson, Julie. "Monitronics Acquires Security, Home Automation Provider LiveWatch for Huge Multiples". Retrieved 2016-07-18. 
  10. ^
  11. ^ "Monitronics moves to bigger, unified facility | Security Systems News". Retrieved 2016-07-18. 
  12. ^ "Joining a program |". Retrieved 2016-07-18. 
  13. ^ " and Monitronics Extend Preferred Technology Partnership". Retrieved 2016-07-18. 
  14. ^ Jacobson, Julie. "Icontrol One Scores First Big Win via Partnership with Monitronics". Retrieved 2016-07-18. 
  15. ^ "Monitronics partners with telecom for lead generation | Security Systems News". Retrieved 2016-07-18.