MONI Smart Security
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|Industry||Fire alarm system, Fire suppression, Security systems, Communication systems, Video surveillance, Access control, Radio frequency identification, Electronic article surveillance, Home automation, Home security, Alarm monitoring center, Medical alarm, Carbon monoxide detector|
|Headquarters||Farmers Branch, Texas, U.S.|
|Jeff Gardner (President & CEO)
Fred Graffam (Senior Vice President & CFO)
Cindy Nash (Chief Operating Officer)
Frank Guido (Chief Marketing Officer)
Kelly Harris (Chief People Officer)
Jay Autrey (Chief Customer Officer)
Jason Chancellor (Chief Information Officer)
MONI, formerly Monitronics International, is a subsidiary of Ascent Capital Group. MONI was founded in 1994 and is the second largest security alarm monitoring company in the United States. Headquartered in the Dallas metro area, the company provides monitored home and business security system services to about one million residential and commercial customers throughout the United States, Canada and Puerto Rico.
MONI offers live security alarm monitoring via telephone land line and cellular phone. Customers can personalize equipment and services, as well as the ability to receive alerts, notifications, and alarm information. Client accounts are monitored at the company's Five Diamond Certified central monitoring station in Dallas.
MONI maintains an independent dealer network to sell, install and service its security systems and related equipment to residential and commercial customers.
MONI was founded in Dallas in 1994 to provide alarm monitoring services to U.S. customers and businesses, as well as financing, technical training and product solutions to dealers within the industry. Investment firm ABRY Partners owned more than half of MONI until it was sold to Ascent Media Corporation in December 2010.
Acquisition of Security Networks
In 2013, MONI purchased Security Networks, a network of about 225 security dealers, for $507 million to diversify its service offerings and enter into the developing and complementary DIY home service category.
Acquisition of LiveWatch
To further this initiative, MONI acquired home security company LiveWatch for its ASAPer technology for $67 million in 2015. ASAPer alerts customers seconds after an alarm is triggered, allowing them to resolve the alarm from their smartphones or computers. If customers are unavailable, the MONI monitoring center dispatches police.
In 2016, Monitronics International changed its name to MONI; along with it, its logo and other style elements were changed.
Brinks Home Security
On February 26, 2018 MONI Smart Security, a subsidiary of Ascent Capital Group, Inc. announced an exclusive, long-term, trademark licensing agreement with The Brink’s Company, which resulted in a complete rebranding of MONI and LiveWatch as Brinks Home Security.
MONI's national monitoring operations center is located at the headquarters office building in Farmers Branch, Texas. In 2015, the company moved into its current headquarters in the Dallas area of Texas. The new site has all departments under one roof. Previously, the organization was housed within three separate buildings.
Authorized Dealer Network
There are more than 600 independent dealers in the U.S., Canada and Puerto Rico.
MONI Partner Program
MONI has built a large partner program, including AARP, AAA, ADI, Alarm.com, Consolidated Communications, DSC, Honeywell, Icontrol Networks, Interlogix, Tri-Ed, 2-GIG, Kwikset and WAVE Electronics, keeping them at the forefront of product offerings and emerging technologies.
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