Mumbai Suburban Railway
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|Locale||Mumbai Metropolitan Region, Maharashtra, India|
|Transit type||Suburban Rail|
|Number of lines||6|
|Number of stations|
|Daily ridership||7.585 million|
|Annual ridership||2.64 billion|
Chhatrapati Shivaji Terminus (CR)
|Began operation||16 April 1853|
|Train length||9/12/15 coaches|
|System length||427.5 kilometres (265.6 mi)|
|Track gauge||1,676 mm (5 ft 6 in)|
|Electrification||25,000 V AC overhead catenary|
|Average speed||50 km/h (31 mph)|
|Top speed||100 km/h (62 mph)|
Mumbai Suburban Railway consists of exclusive inner suburban railway lines augmented by commuter rail on main lines serving outlying suburbs to serve the Mumbai Metropolitan Region. Spread over 465 kilometres (289 mi), the suburban railway operates 2,342 train services and carries more than 7.5 million commuters daily. By annual ridership (2.64 billion), the Mumbai Suburban Railway is one of the busiest commuter rail systems in the world and it has some of the most severe overcrowding in the world. Trains run from 4 AM until 1 AM, and some trains also run up to 2:30 AM.
- 1 History
- 2 Network
- 3 Services
- 4 On-board accommodation
- 5 Ticketing
- 6 Rolling stock
- 7 Mumbai Railway Vikas Corporation (MRVC)
- 8 Electrification
- 9 Safety Issues
- 10 Terrorist attacks
- 11 Expansion
- 12 In popular culture
- 13 Gallery
- 14 See also
- 15 References
- 16 External links
The Mumbai Suburban Railway is an offshoot of the first railway to be built by the British in India, and is also the oldest railway system in Asia. The first train ran between Bori Bunder (now Chhatrapati Shivaji Terminus) and Thane, a distance of 34 km, on 16 April 1853 at 3:35 pm. The 14-coach train took 1.25 hr to complete the 34 km journey, with a halt at Bhandup to refill the train's water tanks. Since 1991, it has been expanded rapidly. The Bombay Railway History Group has been striving to document railway heritage along this line.
The Mumbai Suburban Railway system is operated by Indian Railways' two zonal divisions Western Railways (WR) and Central Railways (CR). The fast commuter rail corridors on Central Railway as well as Western Railway are shared with long distance and freight trains, while inner suburban services operate on exclusive parallel tracks. WR operates the Western Line and CR operates the Central Line, Harbour Line, Trans-Harbour Line as well as the Vasai Road-Diva-Panvel line.
The Western Line follows the Western Railway northwards from Churchgate parallel to the west coast. Local services by electric multiple units (EMUs) ply between Churchgate and Dahanu Road (120 km) on exclusive parallel tracks up to Virar (60 km) while Mainline Electrical Multiple Units (MEMUs) service the section beyond Virar to Dahanu Road (60 km). On 16 April 2013 EMU has extended up to Dahanu Road. MEMUs also operate between Dahanu Road and Panvel via a branch line from Bhiwandi road-Vasai Road. There are EMU carsheds at Mumbai Central and Kandivali. The largest EMU car shed in Asia is located between Nala Sopara and Virar. A repair shop for EMUs is situated at Mahalaxmi.
Western Railway's EMU fleet consists of EMUs completely powered by alternating current (25 kV) power. EMUs are 12 car or 15 car formations and are differentiated as slow and fast locals. Slow trains halt at all stations, while fast ones halt at important stations only and are preferable over longer distances.
The Central Line in Mumbai consists of 3 major corridors, which bifurcate as they run into suburban satellite towns. Two corridors (one local and other through) follow the Central Railway run from Chhatrapati Shivaji Terminus (CST) to Kalyan (54 km), from where it bifurcates into two lines – one to Kasara (67 km) in the north-east and the other to Khopoli (61 km) in the south-east. These two corridors constitute the 'main' Central Line. There is also an 18-km corridor between Kurla and Thane stations for use of outstation and cargo trains. The outstation corridor is being extended further from Thane to Kalyan now as a part of the main line, but is halted because of the costs of tunneling the parsik hills. The Central Line has two interchange stations with the Western Line at Parel and Dadar. Rolling stock consists of a fleet of AC as well as dual-powered DC-AC EMUs. The major car sheds on this line are at Kurla and Kalwa. There are fast and slow locals here for suburban service. Slow locals halt at every station, while fast locals halts vary between Byculla, Dadar, Kurla, Ghatkopar, Vikhroli, Bhandup, Mulund, Thane, Dombivali and Kalyan. All services plying beyond Kalyan run as slow service (halting at every station).
The Central Line also includes a line connecting Vasai Road-Bhiwandi Road-Diva and Panvel. A line from Nerul/CBD Belapur to Uran is currently under construction and is expected to be operational in 2018.
The Harbour Line is part of the Central Railway, and runs from Chhatrapati Shivaji Terminus (CST) to Andheri and Panvel. All Harbour Line services operate as slow services. The line operates from two separate platforms at Chhatrapati Shivaji Terminus (CST), and the tracks cross over the main line at Sandhurst Road, to head towards stations along Mumbai's eastern dock area. A branch line from Wadala Road joins the Western Line at Mahim and continues towards Andheri. The Harbour Line has an interchange station with the main line at Kurla, where it turns east towards Navi Mumbai. The Harbour Line further bifurcates at Vashi into two lines – one rejoins the main lines at Thane, while the other continues to Panvel. The shed for these trains is in Sanpada. A partial section of the Harbour Line is elevated.
The Trans-Harbour Line connects Navi Mumbai to Thane. It runs from Thane to Vashi, Nerul and Panvel.
Mumbai Suburban Railway services have various such designations in wide use by Mumbaikars as well as official use:
- slow local stops at every station
- fast local runs express (skipping stops) until a certain station, and from that station onward runs like a local
- fast, superfast, double-fast run express for various lengths of route
There are also women-only cars (termed ladies), and since 1992, Ladies Special trains with the entire reserved for women passengers. A semi ladies special is a train with a few (e.g., 3) coaches reserved for women. These designations can be combined with fast', slow, etc., so you have terms such as Slow Ladies Special.
The suburban fleet consists of 9, 12 and 15-coach rakes. There are two classes of travel, including first class. The first class fare is approximately 12 times more expensive than second class, and therefore tends to be less crowded during the non rush hours,though at times it is equally or even more crowded than the general compartments during the rush Hour. First class compartments also have slightly better seats than second class. Because women can travel separately, there are four types of accommodation, termed 'compartments':
- general compartment also called gent's second class or simply second class as the majority of passengers in these compartments are men. The compartment is open to women and children as well.
- general first class Again commonly known as gent's first class or simply first class, since majority population is men. Women and children can also board this compartment. The coach is designated by red and yellow slant stripes. The location of the same is designated by coloring the platform walls with similar stripes.
- ladies' compartment commonly known as ladies' second class. This compartment is reserved solely for females, however male children up to the age of 13 can travel in this compartment. Men are not allowed to travel, and may face a penalty. Some of the coaches of ladies compartments are open to general public between 11:15pm – 6:30am. These are indicated by a note near the doors of the compartments. The coach is designated by green and yellow slant stripes. The location of the same is designated by coloring the platform walls with similar stripes.
- ladies first class is reserved solely for females, however male children up to the age of 13 can travel in this compartment. Men are not allowed to travel, and may face a penalty. Some of the coaches of ladies compartments are open to general public between 11:15pm – 6:30am. These are indicated by a note near the doors of the compartments. The coach is designated by red and yellow slant stripes. The location of the same is designated by coloring the platform walls with similar stripes. This compartment is often adjacent to the ladies compartment.
- handicap and cancer patients' compartment for people with disabilities or cancer. On a platform, one can locate these by signs or by following a 'Beep-Beep-Beep' sound indicator for the visually impaired. These coaches are open to all the genders. One needs a valid certificate of disability to board the compartment. Failure to do so may result in a penalty.
- senior citizens special coach is reserved for passengers above the age of 60. These coaches are open to all the genders.
- luggage compartment - heavy goods and luggage can be transported using the compartments specially designed and reserved for this purpose.
The Mumbai Suburban railway uses the Proof-of-Payment fare collection system.
Tickets for the suburban trains can be purchased at every train station. Travelling without a valid ticket is an offence and if caught can result in a penalty. The penalty is steeper for passengers travelling in first class without a valid ticket.
Tickets can be bought for single journey (one way) or a return journey. A return ticket is valid till the next day on weekdays and till Monday if purchased on a Friday. The ticket counters usually have long queues.
The 'tourist ticket' is a pass valid for one, three, or five days that can be purchased up to three days in advance.
Platform Tickets are required to be purchased by those members of the public not boarding trains, but who wish to access the platforms at certain long distance termini, perhaps for the purpose of receiving or seeing off a passenger. These generally cost ₹5 (7.4¢ US), but this price may vary by location. Not all stations issue platform tickets. In their absence, access to the platform is free. A person can be penalized for non-possession of this ticket.
- CVMs and ATVMs
To save time, a Coupon Booklet can be purchased and the coupons can be punched for the designated fare at the Coupon Validating Machines(CVMs) at every station. The ticket fares matrix is pasted above the CVM. As of October 2012, there are approximately 575 CVMs on Mumbai Suburban Railway stations. The Central Railway network has 350 and the Western Line has 225.
In early 2015, the authorities decided to discontinue CVMs w.e.f April 1, 2015. This decision was taken due to extensive duplication of the coupons, and the lack of transparency. The coupons were also lacking a way to trace them.
There are also Smart Cards available that can be topped up (recharged with some amount) and one can use it to print tickets for themselves from an Automatic Ticket Vending Machine (ATVMs). A Season Ticket can be purchased if one is commuting regularly. One can choose the validity of these tickets from 1-month, 3 months to a year. Season Tickets are the most cost effective and time efficient option for regular commuters.
- Mobile app
The ticket counters usually have long queues. In order to bring a solution to this problem, the UTSOnMobile app was launched by railways minister Suresh Prabhu at Dadar railway station in December 2014. This app was launched initially for Android and Windows Phone, with the iOS version still under development.
To use this app, the user has to sign up with his/her mobile number. After signing up, the user has to load the prepaid RWallet built in the app, using credit/debit cards, net banking, IMPS or Paytm Wallet. After the RWallet is loaded, the app can be used to book tickets on the entire network.
Initially, the ticket booked on the app had to be printed from the ATVMs. This step was found tedious by the commuters, and was criticized. Later, in July 2015, an update for the app was launched, which made e-tickets acceptable. The update also brought technical changes, like, the tickets could be booked only within a radius of 30m to 5 km of the origin station, and not from the platform. This move was well received by commuters, which resulted in over 50,000 downloads on the launch day.
The suburban services are run by electric multiple units (EMUs) in 191 rakes (train sets) of 9-car, 12-car and 15-car composition. To alleviate the problems of overcrowding, the 9 coach trains are being phased out and replaced with 12-coach trains. 15-coach trains were introduced on 21 November 2009. However, these are few in number.
The bulk of the current fleet of both the Western and Central railways features old rakes built by Jessop (Kolkata), ICF (Perambur) which are capable of a maximum speed of 85 km/h and MRVC Siemens Rakes which are capable of and 100 km/h and ICF built Bombardier rakes capable of running at speeds of 120km/hr  under light traffic conditions. The actual average speed of the rakes on the slow lines is about 35 km/h, while rakes on fast lines average about 45–50 km/h on a typical run.
On 12 November 2007, the first of 129 new 12-coach rakes with upgraded facilities was inducted into the fleet of the Western Railways under the MUTP project. The coaches are built of stainless steel, and have non-cushioned seats, emergency fluorescent lights, bigger windows with polycarbonate panes, better suspension systems, roof mounted forced ventilation to reduce carbon dioxide levels in packed trains, and GPS based passenger information systems in all coaches. The new rakes are much more cool and airy than the old EMUs. The motors of the new rakes also make less noise than the older ones. Since 2010 the front of the EMUs are painted yellow, so that the maintenance workers on the tracks can see the train easily. These rakes have been procured under the project at a total cost of ₹ 19 billion (USD 431.0 million). Five Siemens rakes which had to be delivered as part of the first phase will be sent to the city starting early January 2014
New Bombardier rakes being built at the Integral Coach Factory (ICF) in Chennai were expected to start coming into Mumbai by April 2014 however a delay of two years is anticipated due to a demand of automatic sliding door on the trains.
Nine-car trains have a capacity of 2,628 (876 seated and 1,752 standing). Twelve-car trains have a capacity of 3,504 (1,168 seated and 2,336 standing).
In fall 2013, brand new 12-car rakes were introduced on the railway.
Currently there are no AC rakes in the Mumbai Suburban Railway. However, all coaches are fitted with fans and some with blowers. Fully air-conditioned coaches will start running in October 2016 in Central Line with three coaches per train occupied with air condition. Discussion on AC Coaches first began in 2002 while it was planned to be implemented in 2013 however it saw major delay in finalising the rakes’ design and procurement of material deferred the project.
Mumbai Railway Vikas Corporation (MRVC)
To enable the Mumbai Suburban Railway to meet the demands of the ever-growing passenger traffic, the federal Government of India's Ministry of Railways and the state Government of Maharashtra have jointly envisioned the constitution of a separate corporate entity to operate the system.
The Mumbai Railway Vikas Corporation Ltd (MRVC), a public sector unit of the Government of India under the Ministry of Railways, was incorporated under the (Indian) Companies Act, 1956 on 12 July 1999, with an equity capital of ₹250 million (US$3.7 million) to implement the rail component of an integrated rail-cum-road urban transport project, called Mumbai Urban Transport Project (MUTP). The cost of the rail component of the project is to be shared equally by Ministry of Railways and Government of Maharashtra.
Due to its extensive reach across the Mumbai Metropolitan Region, and its intensive use by the local urban population, the Mumbai Suburban Railway suffers from some of the most severe overcrowding in the world. Over 4,500 passengers are packed into a 9-car rake during peak hours, as against the rated carrying capacity of 1,700. This has resulted in what is known as Super-Dense Crush Load of 14 to 16 standing passengers per square metre of floor space. Trains on the suburban line are on average more than 4 minutes apart, contributing to the problem of overcrowding. The queue system is being applied to many stations of the Mumbai Railways but still, very few abide by it and indeed rush into the train, creating a havoc among people and exceeding the limit of weight the train should actually handle.
This problem has led to many deaths, trending around the corner was the one in which a guy lost control near Dombivali station of the Central Railway. Innocent lives are tensed due to the means of transport turning into a daily travelling threat.
Punctuality & Customer Service
Central Railway Suburban trains in Mumbai are very notorious for their punctuality. Rarely a day passes when the trains run on time. Being late 5-15 minutes, even in good weather is common. No announcements in case of delays, both short and major, Platform indicators showing wrong destinations are common. Even the clocks show different times on different platforms at same station. This problem worsens in the case of tourists, being new to this scenario.
It is advisable for tourists not to travel in Mumbai local trains from 7 am to 11 am and 5 pm to 10 pm during weekdays because of overcrowding.
On average, about 2,000 people die annually on the Mumbai Suburban Rail network; between 2002 and 2012, more than 36,152 people died and 36,688 people were injured. A record 17 people died every weekday on the city's suburban railway network in 2008. One of the reason for accidents and deaths is overcrowding (see above). Another cause of death is passengers crossing the tracks on foot to avoid footbridges. Some passengers die when they sit on train roofs to avoid the crowds and are electrocuted by the overhead electric wires, or fall while hanging from doors and window bars. However, the fatality rates have declined recently. To reduce the risk of such fatalities, automatic doors will be installed on all rakes by 2016 along with longer platforms and more frequent trains.
Central Railways in association with a behaviour architecture firm deployed neuroscience based interventions at the Wadala station, reducing fatalities by about 75%. Times of India carried a news item regarding the success of this experiment
Western Railway has pledged that its trains will stop running if "even a single person" is seen travelling on the roof.
In mid-2011 a viral video depicted a youth performing stunts while dangling from the compartment of a Harbour Line train. Following this, a boy was killed while imitating the actions performed in the video.
The Mumbai Suburban Railway has suffered 8 blasts and around 368 people are believed to have died as a result.
- 12 March 1993 – bomb blast at Reay Road station
- 13 March 2003 – A bombing in a train in Mulund killed 20
- 11 July 2006 – A series of seven bombs in trains killed 209
- 26 November 2008 – Chhatrapati Shivaji Terminus was attacked during the 2008 Mumbai Attacks killing at least 60 people
Due to the geographical spread of the population and location of business areas, the rail network is the principal mode of mass transport in Mumbai. As Mumbai's population has swelled, frequent overcrowding has become a serious issue. A metro system and a monorail system are constructed in Mumbai and is planned to be expanded to ease the travelling conditions on the suburban railway, in addition to plans to expand the railway itself.
A Belapur/Nerul-Uran line is also under construction.
In popular culture
The Mumbai Suburban Railway has regularly been used for film shoots. Some movies that have used the Mumbai Suburban Railway for filming are Agneepath, Dabangg, Gangs of Wasseypur, Life In a Metro, Ghanchakkar, Kai Po Che, O Kadhal Kanmani, Once Upon a Time in Mumbai Again, Rajjo, Ra.One, Thalaivaa and Yeh Jawani Hai Deewani.
- Mumbai Metro
- Mumbai Monorail
- Salsette-Trombay Railway
- Surekha Yadav
- List of Mumbai Suburban Railway stations
- 11 July 2006 Mumbai train bombings
- Mumbai Suburban Rail integrated Map
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- Mumbai Rail Vikas Corporation Mumbai Rail Vikas Corporation