||This article needs to be updated. (November 2016)|
|Presented by||Charles Stiles|
|Country of origin||United States|
|No. of seasons||11|
|No. of episodes||141|
|Running time||20 to 23 minutes|
|Production company(s)||T Group Productions|
|Original network||Food Network|
|Picture format||480i (SDTV)
|Original release||May 20, 2012– April 27, 2016|
Mystery Diners is an American reality television series on the Food Network. The series, hosted by Charles Stiles, debuted on May 25, 2012. Stiles is the owner of California-based Business Evaluation Services and Mystery Shopper Services.
- 1 Authenticity
- 2 Plot
- 3 Episodes
- 4 References
- 5 External links
A disclaimer at the end of the credits reads, "The people and events depicted in this program are real. Certain events may have been re-enacted for dramatic purposes."
Television reviewer Ben Pobjie wrote, "Mystery Diners has achieved enormous success on SBS Food Network despite making no attempt whatsoever to appear convincing. This show, which purports to "expose" employees of restaurants ripping off their employers, contains so many implausible scenarios, inept actors and transparently fake denouements that it's really quite refreshing."
The show focuses on the Mystery Diners, an organization that at the request of certain owners go undercover at specific restaurants and set up undercover stings and unseen surveillance cameras to catch misbehaving restaurant employees in the act.
Beginning in Season 9, Mystery Diners made changes to its format including the addition of private investigators, new technology, new graphics and opening credits, and advanced equipment. In the opening sequence, Stiles narrates the changes were made on the pretext that restaurant staff have grown more aware of the show and the company, and became more savvy in their scams.
Charles greets the owners with his signature, "Charles Stiles, Mystery Diners" at the beginning of the episode. He and one of his fellow Mystery Diners meet with the owner(s) at their restaurant to discuss the problem with the restaurant and Charles learns about possible suspects. Charles then tells the owner that his team will come in after hours to wire the restaurant with hidden cameras and microphones. The narrator gives details of where the hidden cameras and microphones have been set up and also mentions which Mystery Diners will be going undercover as a new staff member or a customer.
Charles and the owner(s) operate from a nearby control room using the elaborate CCTV screens and audio links which allow them to see and hear what goes on in the restaurant during regular operations. Staff members are monitored and their activities recorded, including aurally.
Mystery Diners are deployed and all are 'wired up' with a two-way comms link to the control rooms as set up by Charles and his team:
- Usually one undercover team member (who may have already spent a number of days at the establishment in advance of the sting) is introduced as a trainee waiter to the staff by the owner(s). The owners then retire to the control room to watch events unfold. Although the owner(s) are usually the contact, this individual can be acting on behalf of the owners.
- Others on the team appear as regular diners, charting the progress of service and quality of the food, and generally observing the staff to help reveal what goes on during the restaurant's regular operations.
From Season 9, Charles has also brought in one of his private investigators who shows the owner information he has found while doing background checks on the employees and details that are connected to any illegal activities.
After seeing enough, the owner goes down and rounds up the staff members responsible for the problems and brings them to the control room to be confronted by Charles Stiles, an event which usually ends with those staff members getting fired. Otherwise innocent staff members who prove to have been manipulated by the troublesome staff member are, however, normally spared by the owners. There are also cases in which the staff member is merely reprimanded or in some cases quits (often by storming out).
Four Months Later / Restaurant Update
In the final part of the show, the narrator tells the viewers what has happened in the aftermath of the recording to the former employees, the remaining employees, and anyone else that was involved, as well as reporting on the current status of the restaurant. A graphic at the end of each episode states "Certain events may have been re-enacted for dramatic purposes."
|Season premiere||Season finale|
|1||7||May 20, 2012||June 29, 2012|
|2||13||October 19, 2012||January 25, 2013|
|3||13||April 19, 2013||July 10, 2013|
|4||13||July 17, 2013||October 9, 2013|
|5||13||January 6, 2014||March 31, 2014|
|6||13||April 7, 2014||June 30, 2014|
|7||13||July 30, 2014||October 13, 2014|
|8||13||October 13, 2014||January 7, 2015|
|9||15||February 4, 2015||April 29, 2015|
|10||14||June 3, 2015||October 21, 2015|
|11||15||November 4, 2015||April 27, 2016|
Season 1 (2012)
|Title||Original air date||Production Code||U.S. viewers
|1||1||"Catering on the Side"||May 20, 2012||YM0101H||1.32|
|When the owner of The Groves Bar & Grill becomes concerned over a large loss in food and supplies, the Mystery Diners go undercover with hidden cameras as new employees and customers, suspecting that a recently hired chef may be plotting more than just the items on the menu. During the sting, they reveal that the newly-hired chef is running his own catering business and using the restaurant's kitchen and supplies to run it, making business at The Groves suffer, with customers waiting extensively for their orders. The owner, as well as Charles, confronts the chef and fires him. The narrator revealed that the former chef has gone out of business without his own overhead. The owner has his food and supplies all in check, with The Groves having an improvement in business.|
|2||2||"Bringing Down the Haus"||May 25, 2012||YM0102H||1.28|
|Brett and Rose, the husband and wife owners of German restaurant Haus Murphy, disagree on almost everything, particularly the hiring of Rose's nephew as their new restaurant manager. Fearing he is unqualified for the job, the couple hires Charles Stiles and Mystery Diners Danny, Chris, and Deanna to go undercover and show them just how incompetent their nephew truly is. After the proof is shown, this leads to the confrontation where Rose ends up having to let her nephew go from his employment.|
|3||3||"Big Earl's Gone Wild"||June 1, 2012||YM0103H||1.44|
|After losing thousands of dollars in unaccounted alcohol and hearing rumors of late-night staff parties, the owner of Big Earl's Greasy Eats contacts Charles Stiles and the Mystery Diners for help. Mystery Diners Shellene and Chris go undercover as a waitress and flirty customer in hopes of scoring invitations to an after-hours bash.|
|4||4||"F for Effort"||June 8, 2012||YM0104H||1.36|
|After receiving numerous bad service reviews and noticing a 30 percent decline in revenue, the owner of Caffe Boa contacts Charles Stiles and the Mystery Diners to help him find the cause of his problem. Mystery Diner Danny goes undercover as a waiter and discovers three problem employees: waiter Brad, waitress Gwen, and waitress-in-training Sophia. Gwen, despite calling owner Jay a douchebag, turned out to be a model employee and gave excellent service. Brad was not necessarily a bad waiter, but he lacked confidence and had a bit of a temper. Sophia turned out to be the biggest problem where she drank on the job, ate food off of customer's plate, and was rude. During the confrontation, Jay praised Gwen, told Brad to be more confident in his abilities, and fired Sophia. The narrator revealed that Sophia has found employment elsewhere. Brad took a wine appreciation course. Gwen was promoted to head waitress. Profits and service are back to normal at Caffe Boa.|
|5||5||"Managing Disaster"||June 15, 2012||YM0105H||1.35|
|The owner of Amaro Italian Bistro seeks the help of Charles Stiles and the Mystery Diners because he believes his manager is acting inappropriately with the staff and picking favorites based on appearance. Mystery Diners Destiny (who is Charles' daughter) and Sarah go undercover and interview for a new waitress position to see if the manager will hire an attractive waitress over a qualified one. This is proven true when the manager gets flirtatious with Destiny much to the annoyance of Charles. The manager has also attempted to poach the staff by offering them a job at his and his brother's own restaurant. During the confrontation, the manager gets into an argument with the owner and Charles which ends with him quitting. The narrator revealed that the former manager and his brother were unable to continue running their own restaurant after two months and both are seeking employment. The owner has hired a new manager and business has improved greatly.|
|6||6||"Grumpy Tom"||June 22, 2012||YM0106H||1.46|
|Charles Stiles and the Mystery Diners descend upon The Blue Moose where longtime chef "Grumpy Tom" has a knack for disrespecting everyone in the place including the newly installed second-generation owner. Mystery Diner Jessica goes undercover as a waitress to prove just how grumpy Tom is and how his attitude negatively affects business.|
|7||7||"Raiding the Bar"||June 29, 2012||YM0100H||1.21|
|A pub owner in Los Angeles suspects that one of her bartenders might be over-pouring for customers, giving away too many free drinks, and over-tipping himself. To find out, she calls in the Mystery Diners who outfit the bar with hidden cameras and go in undercover to see what is really happening when the boss is away.|
Season 2 (2012–13)
|Title||Original air date||Production Code||U.S. viewers
|8||1||"The Tipping Point"||October 19, 2012||YM0201H||1.06|
|After receiving numerous complaints from his staff that his recently promoted head waiter is not evenly distributing the pooled tips, the general manager of D'Cache restaurant in Los Angeles contacts Charles Stiles and the Mystery Diners to help him discover if there is any truth to the rumor. Charles sends in Destiny and Grant as a customer and a waiter, where they discover the head waiter is telling customers the card system is down, and pocketing the money. The waiter tries to set up Grant by stealing an entire bill payment, then asking Grant to fetch the bill. When confronted, the waiter tries to defend himself, stating the manager giving tips to people who haven't earned them is stealing. The manager doesn't buy it though and the waiter is fired.|
|9||2||"Something Smells Fishy"||October 26, 2012||YM0202H||1.13|
|When Mario, the owner of La Traviata in Long Beach, California, becomes concerned over complaints with respect to the quality of his fish, Charles and the Mystery Diners discover that a recently hired chef may not be honest about what's in his high-priced dishes. Mystery Diners Rob, Shellene, and Lauren go undercover to find out what smells fishy.|
|10||3||"Getting a Leg Up"||November 2, 2012||YM0204H||1.08|
|The owner of Pips on La Brea in Los Angeles named Derrick Pipkin has a problem with a waiter named Bob who claims he hurt his leg on the job the day Derrick was going to fire him for not doing his job. This former waiter has threatened a lawsuit. So to appease him, Derrick has made him a host. However, his lazy behavior has not stopped and Derrick wonders whether the injury is even legitimate. Derrick contacts Charles Stiles for help and Mystery Diners Shellene, Lukas, and Tracey go undercover to see if Bob is faking his injury. While posing as a damsel in distress, Tracy helps to prove that Derrick is right about Bob. During the confrontation, Bob is finally fired and told to take his leg brace with him. The narrator revealed that Bob "kept on walking" and Derrick hasn't heard from Bob since the taping of this sting. Pips has finished it's relaunch where business has never been better.|
|11||4||"Raising the Stakes"||November 9, 2012||YM0205H||1.04|
|Ali, owner of a Moroccan-themed restaurant in California called Marrakesh, seeks the help of Charles and the Mystery Diners because he believes his manager may have a gambling problem outside of work that's affecting his ability to do his job. Mystery Diners, Rob, Scarlet, and Loree go undercover to see if the manager's extracurricular activities are taking a toll at work.|
|12||5||"Extra Curricular"||November 16, 2012||YM0206H||0.97|
|Johnny, owner of Pina Pizza House in Downey, California, seeks the help of Charles and the Mystery Diners because he believes his "frat-tastic" college-enrolled waiter may not have his best interests at heart and that he may be taking the party off campus and into his restaurant. Mystery Diners Grant and Jill go undercover to see if the waiter is taking his job as seriously as he claims to be taking his classes.|
|13||6||"Valet Disservice"||November 23, 2012||YM0203H||1.01|
|George, the owner of Los Angeles hot spot Ca' Brea, has recently received a few complaints that are surprisingly not related to the quality of his food or his wait staff's service, but about his valet service. Charles sends Mystery Diners Tracey and Hank undercover to show George just how detrimental a bad valet can be to a restaurant's business.|
|14||7||"Sleeping on the Job"||December 7, 2012||YM0207H||1.08|
|Chef Marc, owner of Parma in Las Vegas, contacts Charles and the Mystery Diners for help after noticing disparities in sales receipts and inventory with his high-end Italian deli meats. Mystery Diner Shane goes undercover as a busboy and discovers one of Marc's employees is down on his luck and may be using restaurant supplies for personal gain.|
|15||8||"Singles Night"||December 14, 2012||YM0208H||1.05|
|When Will, co-owner of Whiskey Dick's in Las Vegas, becomes concerned over a steady decline in female patrons, Charles and the Mystery Diners come in to investigate. Mystery Diner Shellene goes undercover as a waitress and learns that the manager is serving more than just drinks from the bar.|
|16||9||"Sour Grapes"||December 21, 2012||YM0209H||N/A|
|Scott, the owner of Rhythm Kitchen in Las Vegas, suspects his sophisticated, but slightly arrogant, wine sommelier is somehow negatively affecting spirit sales. But could he also be selling his own wine to customers and keeping the profits? Charles sends Mystery Diners Chelsea and Hollie in as customers to see if something smells rotten.|
|17||10||"Night Shift"||January 4, 2013||YM0210H||1.22|
|Janaya, the general manager of Putter's Bar & Grill, contacts Charles for help after noticing unusually low sales during the graveyard shift. The Mystery Diners go undercover as customers and discover that the overnight bartender is running his own bar out of Putter's called "the Junkyard." During the confrontation, the bartender recognizes Charles and takes his leave from the restaurant while telling the pursuing cameraman to stop following him.|
|18||11||"My Brother's Keeper"||January 11, 2013||YM0211H||N/A|
|After Nico Santucci, owner of Capo's Speakeasy's, hears complaints that his brother/manager Dominic is acting inappropriately with guests, he calls Charles to investigate. The Mystery Diners go undercover and find that he is hitting on a lot of the female patrons. There is even a bigger problem with a disgruntled waiter who is stealing money and supplies from the restaurant. During the confrontation, both Dominic and the waiter are fired. The narrator revealed that Dominic is behaving himself. The former waiter has apologized for his actions and found employment elsewhere.|
|19||12||"Love Hurts"||January 18, 2013||YM0212H||1.07|
|When two employees who recently broke up disrupt staff harmony and start effecting sales at Marche Bacchus, owners Jeff and Rhonda seek Charles for help. The Mystery Diners go undercover to get to the bottom of this lovers' quarrel.|
|20||13||"Where's the Beef?"||January 25, 2013||YM0213H||1.06|
|When Adam, owner of Via Brasil, is concerned that meat sales aren't being reflected in his register, he calls Charles for help. When the Mystery Diners go undercover, they discover the manager is doing a lot more than just giving away free steak.|
Season 3 (2013)
|Title||Original air date||Production Code||U.S. viewers
|21||1||"Dining in the Dark"||April 19, 2013||YM0302H||1.11|
|The owner of Catharsis in Miami, Florida receives complaints about inappropriate touching and theft of items during the restaurants "Dining in the Dark" event. The targets are three newly hired servers (two waiters, and one waitress). The Mystery Diners head into the restaurant and discover that the new waitress and waiter have created a game by screwing with both the customers and food and stealing from them. The waiter and waitress are both fired during the confrontation. The narrator revealed that the former servers have gone their separate ways. The remaining new server has been promoted to head server.|
|22||2||"Cheese-Burglar"||April 26, 2013||YM0301H||1.13|
|The female owners of Cheeseburger Baby in Miami ask Charles to investigate a waiter who is a former an ex-con over reports of theft of money from the cash register. The owners hired him in order to give him a second chance at life. The Mystery Diners point to big problems: their waitress is behind the theft and falsifying evidence to pit the customers and owners against the ex-con waiter over his past as her scapegoat. Being confronted, the waitress tries to defend herself, but the owners are fed up with her lies and force her to confess. She eventually does while giving them the money and they fire her while denying a second chance for her. The owners apologized to the ex-con waiter for believing that he was responsible for the theft. The narrator reveals that the former waitress was never heard from again. The ex-con waiter maintained his loyalty and celebrated his 10-month anniversary at Cheeseburger Baby. The owners implemented a new register to prevent thefts.|
|23||3||"Party Monster"||May 3, 2013||YM0303H||1.06|
|The namesake of George's in Miami think his staff is going too far with the party atmosphere after noticing significant revenue loss. He had a right to be concerned because his manager and bartender has been over-serving women free shots, letting customers drink beer from a beer bong, and threatening to burn the whole restaurant down with one of them wearing George's Napoleon hat. During the confrontation, they are both fired by George. The narrator revealed that the former manager and bartender have found employment elsewhere. The waiter has begun training to be a manager. Only George is allowed to wear the Napoleon hat.|
|24||4||"Catch of the Day"||May 10, 2013||YM0304H||1.28|
|The owner of Garcia's Seafood in Miami notices an unusual low amount of Crab Claws, and wasted product. The team finds out that a fisherman whose father worked for his company a long time ago has been selling the catch to another buyer and a prep cook is improperly filleting fish. The fisherman is fired and the prep cook is told to improve his filleting skills. The narrator revealed that the former fisherman is working at another fishing company. The prep cook is no longer wasting product. The owner installed an expensive security system to watch his restaurant from his office.|
|25||5||"All in the Family"||May 17, 2013||YM0305H||0.99|
|The owner of R&O's Restaurant in New Orleans is fed up with the lack of respect. The Diners discover big problems: the owner's niece Dee Dee who works as a waitress is rude to customers and staff, and the owner's nephew Chris who works as a busboy is coming in tired from college and getting only a few moments of sleep. During the confrontation, the owner fires Dee Dee for her blatant disrespect while telling her never to return despite being related. Dee Dee threatens to send her mother to confront him as she leaves. Chris apologizes while stating that he has college work to do and the owner is convinced to talk to his mother as well. The narrator revealed that Dee Dee has apologized for her actions after being scolded by her mother and has found another job. The nephew has a lighter work schedule to accommodate his college workload. Another one of the owner's nieces named Amanda has been promoted to manager.|
|26||6||"Friends With Benefits"||May 24, 2013||YM0306H||1.21|
|The husband-and-wife owners of N'awlins Café in New Orleans ask for help getting to the root of why their restaurant isn't thriving. Charles and his team discover that the manager has staffed the place with her friends, few of whom are fully qualified as one of the waiters (who happens to be the manager's boyfriend) was incompetent and was shown taking a break instead of working. The matters are made worse when the manager and waiter were shown eating an order that was messed up and being rude to difficult customers. During the confrontation, the manager and the waiter are fired. Charles claims that the bartender that was hired by the manager could be a good employee. While the narrator didn't mention what happened to the former manager and waiter, he did mention that the bartender was offered a full training to be an official bartender only for her to quit.|
|27||7||"Secret Sauce"||May 31, 2013||YM0309H||1.20|
|Terry, the owner of Cooper's Old Time Pit Bar-B-Que in Dallas, Texas, is concerned that one of his employees is selling his secret family recipe to his rivals and calls in Charles to help find the culprit. The Mystery Diners discover that Terry's nephew Michael who works as a manager is behind this. During the confrontation, Terry fires him. The narrator revealed that Michael was disowned from the family business. The rest of the kitchen staff has signed non-disclosure agreements.|
|28||8||"No Laughing Matter"||June 7, 2013||YM0307H||0.96|
|Charles and his team arrive at Deanie's Seafood in New Orleans to keep an eye on the restaurant's manager who is a wannabe comedian. They also discover one of the waiters is drinking on the job and stealing wine while the manager performs is stand-up routine in the middle of the restaurant. When both are confronted, the waiter is fired and the manager is put on a 3-month leave and demoted to a waiter when he returns. The narrator revealed that the former waiter found work at another restaurant. The demoted manager continues his dream of being a professional comedian and performs at clubs in New Orleans.|
|29||9||"Crazy Hearts"||June 14, 2013||YM0308H||1.18|
|The owner of Poppy's The Crazy Lobster in New Orleans fields complaints about constant fighting between the cooks. He also has a problem with his nephew bringing wild animals into the restaurant. The Mystery Diners point to a waitress who is playing the grill supervisor and cook against each other since she is dating the cook, and having an affair with the supervisor. The nephew has been bring wild animals in the bar to impress a Mystery Diner posing as a customer by showing off a baby alligator. During the confrontation, the cook lashes out against the grill supervisor upon what was revealed as the owner breaks up the argument. The waitress and grill supervisor are both fired while the cook and nephew are suspended. The narrator revealed that the former waitress and grill supervisor have stopped seeing other. The cook is training to be the grill supervisor. The nephew no longer brings wild animals into the restaurant.|
|30||10||"Menu Mayhem"||June 21, 2013||YM0310H||1.21|
|Francesco, the owner of Zio Cecio in Dallas, begins hearing rave reviews about Tex-Mex food being served in his Italian restaurant. He had a right to be concerned with the head chef and floor manager running a side business serving Tex-Mex food. The floor manager also told the wait staff to push the Tex-Mex menu so they can get a cash incentive and was also poaching customers with plans to open their own restaurant in six months. During the confrontation, the head chef and floor manager are fired by Francesco. The narrator revealed that there is no indication if the former floor manager and head chef were successful in starting their own Tex-Mex restaurant or not.|
|31||11||"Boss Hog"||June 28, 2013||YM0311H||1.57|
|The owner of Stroker's Ice House, a biker bar and grill in Dallas, named Rick Fairless and his mother call in Charles Stiles to investigate a dip in revenue which may be related to Rick's motorcycle shop. The Mystery Diners point to problems with two waitresses that have been stealing money behind the manager Chris's back, and the waitress Sammi is stealing and selling motorcycle parts with her mechanic boyfriend Lobo who works at the motorcycle shop run by Rick. When the couple are confronted, they are both fired by Rick and his mother tells them to take the other waitress with them. The narrator revealed that Lobo, Sammi, and the other former waitress have found new employment. Chris has been demoted to bartender only to resign. The owner's mother has temporary come back to work and is looking for new managers.|
|32||12||"Armed Services"||July 3, 2013||YM0312H||1.41|
|The owner of Buttons Restaurant in Texas asks Charles Stiles to investigate after fielding complaints that his ex-military manager is being too strict. The Mystery Diners discover that the ex-military manager has made one employee (an ROTC trainee who looks up to the manager) do laps around the restaurant for messing up and caused one of the servers to quit. When confronted by the owner and Charles Stiles, the manager states that he was only keeping them in line and to fire him if he must. The owner decides not to fire him since the owner was also in the military, but wants the manager to mellow out on his job. Charles suggests to the owner that he should get the resigned server rehired. The narrator revealed that the manager is taking a positive approach to his job. The server who quit was rehired and promoted to head server.|
|33||13||"Cooking the Books"||July 10, 2013||YM0313H||1.70|
|The owners of Sisley Italian Kitchen in Sherman Oaks, California named Jamie and Francine Alba enlist Charles Stiles to help get to the bottom of a revenue discrepancy that may or may not involve their bookkeeper Pamela. She was caught coming to work late, making personal phone calls, and sleeping on the job, but is actually honest in reporting a cash discrepancy to the manager. The Mystery Diners then point to bigger problems with the manager Mike, who is actually behind the discrepancy, by stealing paychecks that were supposed to be paid to a window washing service that was told by Mike that their services were no longer needed and running a scam by hiring his friend Hector Rodriguez as a busboy without Jamie and Francine's consent. During the confrontation, Mike claimed that he did nothing wrong and plans to pay them back. Jamie and Francine fire Mike (who was taking advantage of Pamela) on the spot and has him tell Hector that he is also fired. Jamie and Francine tell Charles that they will also suspend Pamela instead of firing her. The narrator revealed that Mike and Hector have stopped collecting paychecks. Pamela returned to her job following her suspension.|
Season 4 (2013)
|Title||Original air date||Production Code||U.S. viewers
|34||1||"Chef's Choice"||July 17, 2013||YM0401H||1.45|
|Patrick, the owner of Buster's Beach House in Long Beach, California is concerned about his bartender named K.P. and the large loss of alcohol. The Mystery Diners not only confirm that K.P. is stealing money from him and conducting a scam by counting lemons slices, but they even discover bigger problems with his executive chef named Johnny. He has been responsible for sexual harassment cases along with showing preference with the female wait staff and a few restaurant regulars. During the confrontation, Johnny and K.P. are confronted and fired by Patrick. In his exit interview, Johnny is remorseful for his behavior and plans to make reparations for his actions. The narrator revealed K.P. still maintained he did nothing wrong and has moved on to new employment. Johnny has apologized for his behavior and is seeking counseling. Patrick has hired a new executive chef and bartender.|
|35||2||"Naked Lunch"||July 24, 2013||YM0402H||1.14|
|After losing several sushi models, Bruce, the owner of Lotus on Flower in Los Angeles, fears that one of his best customers is behaving inappropriately during the restaurant's "naked sushi" dining experience. Charles sends in Mystery Diner Christine to go undercover as a model to discover who is encouraging the inappropriate behavior.|
|36||3||"Strange Brew"||July 31, 2013||YM0403H||1.42|
|Michael, the owner of Newport Beach Brewing Company in Newport Beach, California, asks Charles to investigate his onsite brewmaster who is suspected of running a side business. The Mystery Diners go undercover and discover that his brewmaster is not behind the side business. Instead, they discover big problems with his bartender Mike who is running a side business with a waiter. The bartender admits to brewing his own flavor brands of beer from his own home and promoting it in the Newport Beach Brewing Company. During the confrontation, Michael fires Mike. In his exit interview, Mike remained unremorseful for his actions claiming that Michael lost an opportunity to market and sell his flavor beer brands that could've helped his business. The narrator revealed that Mike has been unsuccessful in promoting his own beer. The waiter has also been terminated for his involvement and has found employment elsewhere. The brewmaster continues to be a valuable employee.|
|37||4||"Employee of the Month"||August 7, 2013||YM0404H||1.32|
|The owner of Colombo's Italian Steakhouse in Eagle Rock, California, fears an Employee of the Month competition is the reason for a lack of staff harmony. The team proves this because of a 4-time Employee of the Month-winning waitress. She has been badmouthing her co-workers and sabotaging a waiter by throwing away his ticket orders as soon as they're printed. After she insults a customer, the owner decides to confront her. Even though the owner fires her during the confrontation and threatens to get her car off the property before he calls a tow truck, the waitress tries to apologize stating it will never happen again, but is rebuffed until the waitress explains that this is the only job she has. The owner spares her by giving her a second chance while stating that she has to pay $1,000 back to him. The narrator revealed that the waitress has apologized to everyone and paid the owner back after she was given a second chance. The owner has discontinued the Employee of the Month competition and instead rewards the staff for working together.|
|38||5||"While the Cat's Away..."||August 14, 2013||YM0405H||1.21|
|After nearly losing his life during a paragliding accident in Brazil, the owner of Gauchos Village in Glendale, California is finding discrepancies in his revenue and inventory since his return to the business. He believes that his chef is involved. The Mystery Diners go undercover and discover the chef is not behind the discrepancies. Instead, they find big problems with the manager who is behind the discrepancies and missing inventory. He has taken advantage of his absence by badmouthing him to the staff, letting women take leftovers home (which is against normal practice of a churrascaria), selling meat to the staff, and using it and the restaurant's alcohol to host a barbecue at his place. During the confrontation, the manager claimed the alcohol and the meat were meant to be used as a surprise barbecue for the owner. He doesn't believe the manager's claims and fires him for it. The narrator revealed that the former manager found employment elsewhere. The chef was promoted to executive chef while continuing to be a valuable employee. The owner has returned to work full-time and has retrained the staff.|
|39||6||"Too Many Cooks"||August 21, 2013||YM0406H||1.30|
|The owner of Bistro Bordeaux in Evanston, Illinois investigates several complaints about his new executive chef. The Mystery Diners discover that the new executive chef is not responsible for the actions that the complaints were about. It was discovered that a disgruntled sous chef who believes that he should've been the executive chef. As a result, he bad-mouths him to the whole staff when he turns his back, telling guests that he his the executive chef, and tainting the food so the executive chef can be fired and he can step into the position. When both are confronted, the sous-chef tried to defend his actions. Stiles points out that he is the last person who should be executive chef after he was caught on tape sabotaging the chef's orders, making negative comments to the wait staff and lying about it to cover up his scam. The sous-chef is fired by the owner and is told to get off his property. He remained unremorseful in his exit interview, claiming that the executive chef should've been fired for being angry at him. The owner apologizes to the executive chef and tells him to work on his anger issues. The narrator revealed that the former sous-chef was unable to get rehired. The executive chef no longer has anger issues at work.|
|40||7||"Wine on Wheels"||August 28, 2013||YM0407H||1.37|
|The owners of Big and Little's Restaurant in Chicago, Illinois respond to rumors that employees are illegally selling alcohol to customers at their restaurant. The Mystery Diners discover bigger problems with their manager doing a side business in selling alcohol with his friend Enrique where the sales nearly attract the attention of the police. During the confrontation, manager is fired from his position and is told to inform his friend to never return. The narrator revealed that the former manager and Enrique were never heard from again. Those who were involved were either reprimanded or terminated.|
|41||8||"Lactose Intolerant"||September 4, 2013||YM0408H||1.35|
|The owner of Cheesie's Pub and Grill in Chicago, Illinois is concerned about cheating with his grilled-cheese-eating contest (too many petite women among the winners) and cost of his alcohol sales. The Mystery Diners point to bigger problems with his waiter and his cashier cheating to help the female contestants win and giving away free beverages. In spite of his waiter's pleas that it was good for Cheesie's during the confrontation, he and the cashier are fired. The narrator revealed that both former employees have apologized for their actions and moved on to other jobs. The owner has implemented new rules for his grilled cheese-eating contest to discourage cheating on both the customers' and staff's part.|
|42||9||"Deliver Us From Evil"||September 11, 2013||YM0409H||1.27|
|The owner of Bella Luna Café in Chicago, Illinois contacts Charles Stiles because he is hearing customer complaints with his delivery service. The Mystery Diners not only point to one of the delivery serviceman not doing his regular routines when he had to do some errands in between his deliveries, but another serviceman who is charging extra delivery fees, eating delivery food, insulting customers who refused a messed up order, and showing road rage. While one of the serviceman is reprimanded for his actions during the confrontation, the other delivery serviceman is fired. The narrator revealed that the former serviceman has started working at another restaurant. The other serviceman stopped doing errands during his job.|
|43||10||"Throw Momma From the Restaurant"||September 18, 2013||YM0410H||1.16|
|The owner of Gigi's Restaurant in Philadelphia, Pennsylvania is concerned with rumors about his mother and co-owner discriminating younger customers. The Mystery Diners go undercover and discover that his mother is not behind the discrimination. Instead, he discovers big problems when the waitress was behind the discrimination with the belief they are too frugal. During the confrontation, the owner calls her out for the discrimination and she is fired. In her exit interview, the waitress remained unremorseful for her actions wanting better customers who are rich to pay for her services. The owner later apologized to his mother after seeing that she was trying to repair the damage with their customers that the waitress caused. The narrator revealed that the former waitress has started working at another restaurant. The owner's mother continued to work alongside him at Gigi's.|
|44||11||"Security Issues"||September 25, 2013||YM0411H||1.07|
|The owners of Del Rossi's Cheesesteaks Co. in Philadelphia, Pennsylvania has been hearing complaints about their recently-hired security guard they called "Fury" (who was a family friend) being too rough with customers and being bossy with the staff. The Mystery Diners not only confirm this, but also point to bigger problems with one of their cashiers taking advantage of Fury by sneaking into the kitchen and stealing from the restaurant. During the confrontation, the cashier is fired and Fury is reprimanded and put on probation. In his interview, Fury is remorseful for his actions and promises to change his attitude. The narrator revealed that the former cashier has paid for the items he stole. Fury has adopted a more friendly approach in his job.|
|45||12||"What a Drag"||October 2, 2013||YM0412H||1.24|
|Bob, the owner of Venture Inn in Philadelphia, Pennsylvania, is hearing complaints from both his regular and cross-dressing customers that the weekly quiz night is rigged. He suspects his manager is involved. The Mystery Diners discover that the manager Joe is not behind the rigging. Instead, it was the bartender who has stolen the answer sheets in Joe's office and giving them to a reigning Drag Queen champion named Brigette Jones, via an ear phone in her ear. When confronted by Bob for rigging the quiz night, the bartender is fired for being behind the scam and is to inform Brigette Jones to never return to the restaurant. In his exit interview, the former bartender maintained he did nothing wrong. Joe is spared when Bob realized he had nothing to do with the rigging. The narrator revealed that the former bartender has found employment elsewhere. Brigette Jones no longer attends quiz night. Joe added a password on his computer. There has been a different winner each week.|
|46||13||"Three's a Crowd"||October 9, 2013||YM0413H||1.11|
|Marvin, the owner of Falls Taproom in Philadelphia, contacts Charles Stiles after hearing rumors of a feud breaking out between his girlfriend/manager and his best friend. The Mystery Diners point to bigger problems with the owner's friend and regular customer behind the rumors. Showing up intoxicated, he had been harassing customers and the manager. When confronted, Marvin ends his friendship with his friend and bans him from his bar. In his exit interview, the former friend expressed his remorse in his behavior and plans to make up for his misdeeds. Marvin later apologizes to his girlfriend, who will only forgive him if they go out shopping the next day. The narrator reveals that the manager's former friend has begun to make reparations for his past misdeeds in the hopes of gaining Marvin's friendship back. Marvin and his girlfriend are planning to be married.|
Season 5 (2014)
|Title||Original air date||Production Code||U.S. viewers
|47||1||"Tastes Like Chicken"||January 6, 2014||YM0502H||1.19|
|The owner of Source in San Francisco has concerns about meat being served in his vegan restaurant. The Mystery Diners point to bigger problems with his male cashier eating outside food at the restaurant in addition to lying to customers about meat being served, another cashier named Sydney is being rude to customers with her vegan ways, and his head chef coming in to work intoxicated while drinking booze hidden in a drink cup. During the confrontation, the male cashier storms out, the chef is forced to take time off, and Sydney is reprimanded to ease up on customers. The narrator reveals that the former cashier has found employment elsewhere. The chef is attending Alcoholics Anonymous. Sydney has adopted a more friendly approach.|
|48||2||"Fired Up"||January 13, 2014||YM0501H||0.99|
|The owner of Looney's BBQ in San Leandro, California asks Charles to investigate his staff when he hears that some of them are pranking customers with the restaurant's Devil's XXX hot sauce. He is shown why by the Mystery Diners when his waiter Matt and manager had been behind the pranks. The manager is disciplined by the owner and asked to be more friendly to the staff while Matt is fired. In his exit interview, Matt stated that he didn't regret his actions in giving some of the customers the XXX hot sauce because they were acting bad around him and he believed they deserved it. The narrator revealed that Matt had found employment elsewhere. The manager has adopted a more friendly approach and no longer hazes the staff.|
|49||3||"Money on the Side"||January 20, 2014||YM0503H||1.14|
|Charles Stiles investigates a rumor of a new manager who is running unauthorized promotions at Rocco's Cafe in San Francisco (which has a photo gallery of famous people on it's wall) upon being called in by Don Dial. Don had a right to be concerned with his manager running his own get rich quick scheme by having his friend pose as Jamie Foxx and giving customers a photo of Jamie Foxx and/or an autograph for a fee. Don was incensed and states to Charles that he would not give even the Mayor of San Francisco exclusive seating. In addition, it was also discovered that a busboy has been eating on the job and lying about not speaking English. During the confrontation, Don fired the busboy for his actions and lies. When the manager tries to justify his actions, he is also fired. The narrator revealed that the former manager have found new employment. In addition, the former busboy has since stopped lying about not speaking English. The waitress has been promoted to manager.|
|50||4||"Pardon My French"||January 27, 2014||YM0504H||1.04|
|The owner of Chapeau! in San Francisco asks the Mystery Diners to investigate allegations that his waiting staff is rude to customers. The Mystery Diners confirm the owner's suspicion when his French-speaking waiter Renaud is rude to customers and is caught smoking outside to alleviate his stress while struggling to quit. Soon, they point to bigger problems with another waiter named Michael who is caught stealing Renaud's tips, taking them as his own and soliciting other customers for more tips. The owner's son is not doing his job and is seen kissing his girlfriend who is the hostess of Chapeau!. When all three are confronted, Renaud and the owner's son both apologize for their behavior and are reprimanded while Michael is fired. The narrator revealed that Michael is now waiting tables at another restaurant. Renaud has quit smoking and has since adopted a friendlier approach. The owner's son has been doing a better job at work and is going steady in his relationship with the hostess.|
|51||5||"Oktobertheft"||February 3, 2014||YM0505H||0.80|
|Cindy, the co-owner of Speisekammer is Alameda, California believes the "Dirndl Girls" hired by her ex-husband, Peter, are the source of many problems. Peter disagrees and thinks it's her recently hired waiter named Tim that behind the problems. They Mystery Diners show Cindy why she had a right to be concerned when they point to big problems with two of the Dirndl Girls named Angela and Shana. They are not only speaking poorly of her behind her back, but are also drinking on the job, stealing tips, and rigging the mass holding competition to allow their friends to win. Only one Dirndl girl named Danielle, is actually a model employee. Bigger problems are exposed when Tim is revealed to be involved with Angela and Shana's scheme. Knowing that both Cindy and Peter often disagree about the work ethics in the restaurant, he takes advantage of it by pitting the two against each other. After firing the Angela and Shana during the confrontation, Peter reluctantly apologizes for not trusting Cindy earlier and agrees to help her deal with Tim in the morning. The narrator revealed Angela and Shana found employment elsewhere. Danielle continues to work as a Dirndl Girl part time. Tim was confronted for his involvement by Cindy and Peter and has made amends for his actions.|
|52||6||"Grapes of Wrath"||February 10, 2014||YM0506H||0.96|
|The owners of Bistro Baffi in Burien, Washington ask Charles Stiles for help when expensive bottles of wine go missing as well as priceless art pieces. The Mystery Diners are able to show the owner that the manager isn't paying attention to the theft and has been conducting secret art deals. His waitress had also been taking bribes from other customers to let them take the wine bottles home. During the confrontation, the waitress and the manager are fired by the owners. The narrator revealed that the former waitress has apologized for her actions and found employment elsewhere. The former manager still maintained that he did nothing wrong. The staff had now been better trained to watch the wine and art better.|
|53||7||"Greek Tragedy"||February 17, 2014||YM0507H||1.21|
|Nader, the owner of My Greek and Italian Restaurant in Tacoma, Washington notices an increase in broken plates and customer complaints with his staff. The Mystery Diners show Nader that he had a right to be concerned when they point to big problems with his assistant manager named Steve who is the direct cause of the customer complaints. He had been showing up to work intoxicated by putting too much shots in a traditional Greek appetizer called a saganaki (only calling for one shot), breaking the rules in conducting the Greek tradition of breaking plates and also tricking one of the busboys named Travis to get involved in his own get rich quick scheme. During the confrontation, Travis is spared from being terminated when he explains himself to Nader. Even after giving up the money to pay for the damages done to the plates, Steve is fired from his position and is told to get off the property by Nader before he calls the authorities. In his exit interview, Steve states that he won't apologize claiming Nader put him in charge to run the restaurant the way it was supposed to be run. The narrator revealed that Steve has started working at another restaurant. Travis has been doing a better job and is no longer taking bribes. Sarah is working hard and has a promotion to assistant manager on the way.|
|54||8||"The Great Divide"||February 24, 2014||YM0508H||1.18|
|After inheriting some of their staff from the previous owner, the new owners of Sam's Tavern in Seattle believe there is a divide between the old employees and their new employees. The Mystery Diners point to the manager who had been misbehaving herself with the belief that the previous owner should've made her the new owner of Sam's Tavern and had been abusing the new waitresses. During the confrontation, the manager is fired from her position. The narrator revealed that the former manager has found employment elsewhere. The old employees have been treating both their new owners and their new employees with respect.|
|55||9||"Mascot Mayhem"||March 3, 2014||YM0509H||0.92|
|Blaine Cook, the owner of Zippy's Giant Burgers in Seattle, calls Charles Stiles to investigate rumors he's heard that his employee Aaron working as the costumed mascot Zippy the Yum Yum Burger Boy is misbehaving. The Mystery Diners go undercover and point to big problems when they reveal who was behind the whole misbehavior, Aaron's friend and roommate named Dopey Dan. He has been showing up intoxicated as a favor while Aaron visits his sick mother in secret to handle her errands. When the two are confronted, Blaine expresses his disappointment in Aaron for having Dan cover his shifts. Stiles asks Aaron why he doesn't have Dan take care of his mother's errands instead of showing up to his work drunk and having him cover his shifts by wearing the Zippy costume. Aaron stated that he wouldn't trust Dan to do any sort of errands for his mother. Aaron is reprimanded by Blaine and is told if he needs time off next time to take care of his mother's errands, they will discuss it. Until then, he is suspended for a week and Blaine also tells Dan that he is no longer allowed on the property. The narrator revealed that Aaron has made amends with the owner and nobody else wears the Zippy the Yum Yum Burger Boy costume without the owner's approval. Dan is mentioned to still be unemployed.|
|56||10||"Paranormal Activities"||March 10, 2014||YM0510H||0.91|
|The owner of Taverna Mazi in Seattle believes his staff are getting too carried away with ghost stories and "haunted tours." The Mystery Diners shows him why with his waiter and busboy pulling pranks. During the confrontation, the waiter and busboy are fired for their actions. The narrator revealed that the former waiter and busboy have found employment elsewhere. Unfortunately, Taverna Mazi has closed down due to increased paranormal activities.|
|57||11||"Coupon Coup"||March 17, 2014||YM0511H||1.02|
|The owner of The Hangout in California notices a large increase in the number of coupons used. The Mystery Diners point to the manager who isn't doing his job and leaves work to go surfing in the middle of his shift and one of the waitresses who is selling coupons to her co-workers from a blank roll of register tape. During the confrontation, the manager and waitress are both fired. The narrator revealed that the former manager has apologized for his actions and frequents the restaurant as a patron. The waitress has found employment elsewhere. All other problem employees have been terminated and replaced with new employees.|
|58||12||"Cover Charge"||March 24, 2014||YM0512H||1.15|
Charles helps the owners of Redballs Rock & Roll Pizza in Moorpark, California after finding discrepancies in their pizza supplies. The Mystery Diners point to bigger problems with their manager and one of the waitresses behind the discrepancies. The manager has instructed the waitress to ring up a slice of cheese pizza as beer to pay the bands with beer, in addition to using his own bouncer at a door to collect money from patron at the door and in the restaurant for himself, and withholding payments to the band. When one of the bands is about to take their truck, the male owner run out and stops them from driving off. He and his wife both confront the manager and waitress involved and fire both of them. The narrator revealed that the former manager and waitress have moved on to other jobs. The pizza chef they bought from Staten Island has been promoted to manager.NOTE: Actor Robbie Rist becomes a guest Mystery Diner.
|59||13||"Dinner Drama"||March 31, 2014||YM0513H||1.01|
|The owner of the Encore Dinner Theater suspects a relationship between an actress and one of his waiter is affecting customer service. The Mystery Diners discover that one of the waiters is trying to romance an actress that doesn't return her affection to him. In addition, the bathroom attendant has been demanding tips from the customers. During the confrontation, the waiter is fired and the bathroom attendant storms out. The narrator revealed that the former waiter is working as a waiter at another restaurant. The former bathroom attendant was replaced with a less-pushy bathroom attendant.|
Season 6 (2014)
|Title||Original air date||Production Code||U.S. viewers
|60||1||"Mexicali Blues"||April 7, 2014||YM0601H||1.10|
|Esdras and Javier, the owners of Mexicali Tacos in Los Angeles hear rumors that customers are ordering off-menu items. They suspect it is their head chef Rafael has gone rogue again. The Mystery Diners discover that Rafael is not behind the off-menu orders, admitting that he was yelled at once by Esdras and Javier. Instead, they point to big problems with the cashier named Aissa who was behind this. She has been taking advantage of the situation by doing a secret side business by stealing the tortillas that Esdras and Javier got from Mexico and having her grandmother make the meals that aren't part of Mexicali Tacos. During the confrontation, Aissa is fired. Aissa stated in the exit interview that she did this because she was saving up money to buy a food truck and claimed it would've been more successful. The narrator revealed that Aissa has found employment elsewhere. Her grandmother has apologized for her involvement and stated that Aissa is a good girl. Rafael is still loyal to the owners. Customers are ordering from their menus.|
|61||2||"Trimming the Fat"||April 14, 2014||YM0602H||0.87|
|Chris, the owner of the Spring Street Smoke House in Los Angeles asks Charles to investigate the loss of fat trimmings, his head chef Albert not properly cutting the brisket meat, and the other theft involving his to-go supplies. The Diners confirm this, but also point to big problems with his other prep cook Will and his busboy Charlie behind the theft and loss of money. Will had been stealing the fat trimmings and putting them in an ice chest to make profits at an undisclosed location. During the confrontation, Albert apologizes for not cutting the meat properly, being tired from dealing with another family member. Will is the first one fired for stealing the fat trimmings and selling it to unknown locations. Charlie is the next one fired after being caught stealing Chris' to-go supplies and admitting he needed the to-go items for a family reunion. In his exit interview, Charlie is remorseful for his action and has plans to pay Chris back. Albert is suspended with his retraining being his last chance. The narrator revealed that Will found employment elsewhere. Charlie had made reparations for stealing the to-go items. Albert has been retrained and is no longer wasting meat.|
|62||3||"Food Truck Fiasco"||April 21, 2014||YM0603H||0.97|
|Peter, the owner of Roll'n Lobster Food Truck in Los Angeles suspect that his new food truck drivers, Brian and Kevin are using his vehicles for personal errands or maybe even joyriding the truck. While Charles and Peter follow Brian and Kevin, one of his Mystery Diners follows the other employees Buck and Anthony. During the sting, Charles shows him why he had a right to be concerned with the two. Brian and Kevin ran a stop sign, left their location early, and were conducting a soul food-type side business out of Peter's normal schedule and route with their friend Elijah along with the fact that Kevin is rude to customers. During the confrontation outside Charles' mobile command center, Brian claimed it was a lobster by day, soul food by night promotion for Peter's business. Peter disagrees, stating that both Brian and Kevin were poaching his business by using his license to sell their own food. Both men are fired and walk away upon turning in their gear. It isn't a total loss as Charles reveals to Peter that Buck and Anthony followed the rules and is capable in finding more employees like them. The narrator revealed that Brian and Kevin have failed at starting their own food truck business. Buck and Anthony are handling both trucks on different days until further notice.|
|63||4||"Charitable Donations"||April 28, 2014||YM0604H||0.90|
Doug, the owner of Pelons Tex-Mex Restaurant in Austin, Texas hears about his staff collecting donations for an unauthorized charity. The Mystery Diners discover that the manager Anthony as well as the other staff plan to give the money they made to a real charity (the one Doug sometimes donates to), which involved male staff members shaving their heads to prove their legitimacy. During the confrontation, Anthony accepts responsibility for his actions and he is reprimanded along with the others. The narrator revealed that Doug continued to donate the money to charity. The staff only focused on their jobs.NOTE: This is the first episode which something good is found, not bad.
|64||5||"Bad Poets Society"||May 5, 2014||YM0605H||0.87|
|The owners of Old School Bar and Grill in Austin, Texas are concerned about not turning a profit on their Poetry Nights. They had a right to worry as the Mystery Diners point to big problems with a rude manager who had been intentionally trying to cancel poetry night using one of his friends to perform a disturbing poem. Matters are made worse when the Diners point to a waitress who is selling free food to her friends with the manager's flyers. During the confrontation, the manager is fired by the owners. The waitress is reprimanded and suspended for a week for her involvement. The narrator revealed the former manager has apologized and is making reparations for his actions while supporting the poetry society. The waitress is no longer selling free food.|
|65||6||"Family Ties"||May 12, 2014||YM0606H||0.86|
|The owner of Bakehouse Restaurant and Bar in Austin, Texas fears a dispute between his son and a waitress is threatening the harmony of his restaurant. The Mystery Diners confirm this alongside the discovery of a restaurant baker who has been doing something illegal. When they are confronted, the baker is fired and the waitress (who was discovered to never smile during her job) is ordered to show smiles during her job. The son apologized to his father and admitted he can't take over the business. The owner allows his son to pursue his own career and is always welcomed back. The narrator revealed that the former baker found employment elsewhere. The waitress is on her way to being promoted to manager while following orders to smile. The owner's son has continued his education in becoming a doctor.|
|66||7||"Fraternal Disorder"||May 19, 2014||YM0607H||1.01|
|Rick, the owner of Uncle Billy's Brew and Que in Austin, Texas hears rumors about his privately brewed beer showing up at fraternity parties. The Mystery Diners go undercover and prove the rumors valid as well as the theft of barbeque to-go orders when they point to his manager named Trevor, a waiter named Matt, and a bartender named Kevin, who were part of the fraternity. During the confrontation, Trevor, Matt and Kevin are fired after Trevor's phone rings upon Rick dialing the number in question. Trevor's exit interview shows him being angered at Matt and Kevin for their plan in getting him fired. The narrator revealed that Rick has hired a new manager, waiter, and bartender with no connections to college fraternities and has begun distributing his beer to local companies.|
|67||8||"Raw Deal"||May 26, 2014||YM0608H||1.17|
|The owner of Beets Cafe in Austin, Texas worries that her employees are selling the secret recipes to her raw food menus. She had a right to be concerned because her head prep cook sold a Mystery Diner her recipe for $60. Problems are made worse with her two waitresses. One of them was lying to customers claiming that she was the co-owner of the restaurant and also lying to them about the benefits of eating raw food. Another waitress was caught foraging ticket orders so they can be held accountable for her mistakes to let them pay for mistake orders. When all three are confronted, the waitress lying to customers and the prep cook are fired after trying to defend themselves, and the other waitress was spared after stating she didn't want to pay for mistakes. The narrator revealed that the former prep cook has moved on to another job. The former waitress has personally apologized for her actions. The remaining employees no longer have to pay for mistake orders.|
|68||9||"Scorpion Sting"||June 2, 2014||YM0609H||0.96|
|Paul, the owner of Nacho Daddy in Las Vegas notices a discrepancy in the expensive scorpions used in his "Scorpion Shots." The Diners point to problems with the bartender named Gino who was hustling customers and holding unauthorized contests with a waiter named Jeremy to pay off his gambling debts. Worse, the manager named Amber hasn't returned from her visitation with her daughter. During the confrontation, Gino and Jeremy are fired. The narrator revealed that Gino has checked into a Gambling Addiction Recovery Center. Jeremy found employment elsewhere. Amber was reprimanded and now uses a babysitter to watch her kids. Paul has hired a new waiter and bartender.|
|69||10||"Life's Not a Beach"||June 9, 2014||YM0610H||TBA|
|Marty, the owner of Barefoot Bob's Beach Bar & Gaming in Las Vegas investigates employee complaints of his manager, Patricia. The Mystery Diners soon point to big problems with his bartender, Liz, who is behind the complaints. Angered over remaining as a bartender, she pays Patricia back for stealing her position by talking negatively behind her back, ignoring orders to remove her boyfriend and his friends out VIP room by refusing the room to paying customers, and stealing the owner's collection of cigars. Matters are made worse when Patricia is caught on camera eating a customer's food. When both are confronted, Patricia apologized for her actions stating it was unintentional and was stressed out by Liz's lack of respect for her. When Liz tries to defend herself claiming that she should've been manager at the bar, Stiles disagrees by mentioning that she is the last person who should be trusted with the position after seeing how rude she was to the customers and is the main cause of their complaints. Marty points out she can't be trusted as manager after watching her actions and fires Liz while also having her inform her boyfriend that he and his friends are not allowed to return. In her exit interview, Liz points out that her boyfriend better be ready to help pay the bills at her house upon her being out of a job. The narrator revealed that Liz found work elsewhere and has since ended her relationship with her boyfriend. Patricia has been reprimanded and adopted a friendlier approach.|
|70||11||"Magic Hassle"||June 16, 2014||YM0611H||TBA|
|Roselle and her fiancé Peyman, the owners of Sergio's Italian Garden in Las Vegas are concerned of a rivalry between a long-time pianist named Shanti, and a recently-hired magician named Adam. The Mystery Diners go undercover and points to big problems with a long time waiter named Jason who is behind the rivalry with the belief that both Shanti and Adam had been taking away his tips. In retaliation, he pits the two against each other by stealing both of their tips and scamming customers into giving him more tips. When some dishes are broken during the recent rivalry and Shanti is hurt, Roselle decide to take action. During the confrontation, Jason tries to defend his actions claiming it was both Shanti and Adam's fault for stealing his tips. Shanti and Adam get angry at him for setting them up. Stiles doesn't believe Jason and point out that he started the feud between the two by stealing their tips for his own amusement. Jason is fired when Roselle tires of his excuses and had seen the evidence. In his exit interview, Jason admitted that he didn't regret his actions by claiming neither Shanti and Adam were entertaining except when they were feuding. Roselle and Peyman decide that in order to limit future feuds, Shanti and Adam should have separate work schedules. The narrator revealed that Jason no longer works in the restaurant business. Adam and Shanti are no longer feuding and continued to work together on separate schedules.|
|71||12||"Heavy Lifting"||June 23, 2014||YM0612H||TBA|
|Andrew and Larissa, the co-owners of Protein House in Las Vegas experience discrepancies with their supply of expensive protein supplements. The Mystery Diners go undercover and point to big problems with their manager Aundrey who is scamming his customers in order to sell the protein supplements for a cheaper price. Aundrey has also been recruiting customers for his personal training business and offering free meals as an incentive. The matter is made worse with a barista named Sarah who is clearly not doing her job and is disrespectful to the restaurant's customers. When both are confronted, Sarah is reprimanded and Andre is fired. The narrator reveals that Aundrey no longer works in the restaurant business. Sarah has apologized for her behavior and shows more respect to the restaurant's customers.|
|72||13||"The Italian Job"||June 30, 2014||YM0613H||TBA|
|John, the owner of Metro Pizza in Las Vegas, turns to Charles Stiles for help when there is a feud between his pizzeria and a bakery. The Mystery Diners soon show John who is guilty of starting the feud: his manager and his head pizza chef. They were behind the stress of the head baker and in addition to that, the manager has been accepting bribes to kick a paying customer out of his seat and secretly stealing flour from the bakery to help his sister's restaurant. During the confrontation, the head pizza chef leaves upon identifying Stiles. John confronts the manager and he is fired. The narrator revealed that the former pizza chef and manager have found employment elsewhere. The baker has been reprimanded and is no longer having problems with the kitchen.|
Season 7 (2014)
|Title||Original air date||Production Code||U.S. viewers
|73||1||"Going to the Dogs"||July 30, 2014||YM0701H||TBA|
|The owners of Shades Bistro Front in San Diego discover discrepancies in their chicken and beef supply. The Mystery Diners show the owners who was responsible, their head chef Clint who had been secretly stealing both meats and replacing it with dog food as revenge against the owners for letting the dogs be fed human food. The matter is made worse with their manager Alicia who has been busy running her own doggy day care to notice the theft. In addition, the waitress Genevieve was bringing her dog to work. When both are confronted, Clint and Alicia are fired. In his exit interview, Clint felt guilty about the thefts, but remained unremorseful for his actions, stating dogs should only eat dog food. The narrator revealed the chef and former manager found employment elsewhere. Genevieve was reprimanded for bringing her dog to work and has since hired a pet-sitter.|
|74||2||"Cocktail Fail"||August 6, 2014||YM0702H||TBA|
|Sara, the owner of The Compass in Carlsbad, California fears that a rivalry between her two flair bartenders named Levi and Steve are the cause of tension, negative reviews, and missing alcohol. The Mystery Diners go undercover and point to big problems with a disgruntled waitress named Andrea who behind the tension. She was stealing tips from both Levi and Steve, making bad reviews on her cell phone, and breaking empty alcoholic bottle to pit them against each other in the hopes of getting them terminated. When all three are confronted, Andrea is fired by Sara after being caught trying to sabotage Levi and Steve, making bad reviews and arguing with Stiles in defense of her actions. She remained unremorseful stating in her exit interview that her actions were to help alleviate the wait staff's frustrations. Andrea thinks Sara made a big mistake in firing her and believes the wait staff's tips will suffer because she kept Levi and Steve over her. Levi and Steve are made aware of Andrea's scam by Stiles. They decide to end their rivalry, realizing that their own actions were out of frustration and should've suspected Andrea of sabotaging them. The narrator revealed that Andrea has found employment elsewhere. Levi and Steve called for a truce in their rivalry and became friends. Sara had implemented a tip-sharing policy for her staff.|
|75||3||"Promotion Sabotage"||August 13, 2014||YM0703H||TBA|
|Isabel and her boyfriend Todd the owners of Barrio Star in San Diego have a dispute over which waiter they should promote to manager for their 2nd restaurant in San Francisco: Cal or Mark. The Mystery Diners go undercover and point to big problems with their waitress, Jessica. She had taking advantage of Isabel and Todd's dispute by sabotaging one of the waiters, Mark, because she still had feelings for him after their first date and doesn't want him to leave the restaurant. When Mark tells her to leave him alone, Jessica retaliates by voiding his customers' orders and is the direct cause their complaints. During the confrontation, Isabel tells Jessica that she's embarrassed with her behavior and fires her. In her exit interview, Jessica maintains her actions were to get back at Mark for humiliating her. She is remorseful for it because she never intended to embarrass Isabel and Todd. Mark is reprimanded and is told not to mix personal relationships with business. The narrator revealed that Jessica has found employment elsewhere. Cal has been promoted to manager and transferred to the Barrio Star in San Francisco. Mark has apologized and is next in line for a promotion. Isabel and Todd have implemented a "No Dating Policy" in their restaurant.|
|76||4||"Dueling Food Trucks"||August 20, 2014||YM0704H||TBA|
|Rival San Diego food truck owners Marko and Brett work together with Charles Stiles in order to investigate revenue loss in both their trucks. This was confirmed when two of each employees were in the feud and were being carried away with their friendly competition. While one employee leaves upon identifying Charles Stiles during the confrontation, the other two workers are fired and the other one persuaded his boss to spare him while apologizing for not catching the action sooner. The narrator revealed that the three former employees of both trucks have found employment elsewhere. The remaining employee has made amends with his boss.|
|77||5||"Trademark Trouble"||August 27, 2014||YM0705H||TBA|
|After fighting off a lawsuit over the rights to his signature item: the Torpasta, the owner of Devine Pastabilities in San Diego named Damien fears someone within his business is trying to steal his creation and inventory discrepancies involving his missing signature stands and bread. Charles and the Mystery Diners show Damien why he had a right to be concerned thanks to a manager named Seth who intentionally been stealing his signature recipe behind his back creating a Torpasta knock off called the Torpatty and trying to sell it as his own. It was also revealed that the head chef named Alfredo was blackmailed into Seth's scheme. During the confrontation, Alfredo is spared when he is made aware of Seth's scam and returns to his job. Seth is fired by Damien for his actions. The narrator revealed that Seth has moved on to another job. Alfredo has been promoted to kitchen manager. Damien is no longer missing inventory items.|
|78||6||"Customer Concerns"||September 3, 2014||YM0706H||TBA|
|Larry, the owner of 730 South in Denver feels a number of his customers have become too entitled. They Mystery Diners come in and discover that none of the customers were misbehaving themselves and were actually fine in sitting in different locations at the restaurant. Instead, they point to big problems with his waitress named Katrina who had been misbehaving herself. The matter is made worse when she is seen trying to manipulate the waiter Anthony into helping her stash a bag of hash browns and getting into a fight with a hostess named Mimi for refusing to help her(evident when she removed a reserved sign off the table) to seat a new customer. When confronted by Larry for her actions in feeling too entitled to do whatever she wants, Katrina gets angry and quits. In her exit interview, Katrina stated she wanted to make the customers feel special. Anthony was praised for his good work. The narrator revealed that Katrina has found employment elsewhere. Anthony has been promoted to manager.|
|79||7||"Heavy Metal Mess"||September 10, 2014||YM0707H||TBA|
|Leah and Garrett, the owners of the Toad Tavern in Littleton, Colorado feel their son Justin and his bandmates are more interested in their musical aspirations than their jobs in the Toad Tavern. The Mystery Diners go undercover and not only confirm this, but also point to big problems with their waitress named Christine taking advantage of Justin's inexperience along with the frustrations of the staff who believe he is unqualified to be a manager by giving out free alcohol and food to her friends. During the confrontation, Christine is fired for her actions. In her exit interview, Christine maintained she did nothing wrong and thought Justin should've been fired because of his negligence. Justin apologizes for his actions and is both reprimanded and demoted to bar-back. Leah and Garrett promise him to get his band on the stage the right way if he can be more serious with his job. The narrator reveals that Christine has found employment elsewhere. Justin has accepted his demotion and is more serious about his job.|
|80||8||"Vicious Cycle"||September 17, 2014||YM0708H||TBA|
|Lou, the owner of Slice Works in Denver notices a decrease in bicycle delivery sales and an increase in delivery complaints. The Mystery Diners are able to help the owner with one certain servicemen, Chris, who is not doing his regular routine by giving tours to people for another job he didn't tell Lou about. Another serviceman named Jason, although is doing his job properly, he shows problems with controlling his rage with the owner of a car. During the confrontation, Lou tells Chris who was caught giving tours and selling a pizza to an undercover Mystery Diner named Taylor that he is fired. In his exit interview, Chris admitted he was glad to be fired from Slice Works and prefers his other job at the bicycle tours. Jason was reprimanded and suspended for a week due to his reckless bike riding and showing rage at the car's owner. The narrator revealed that Chris was also terminated by the boss from the bicycle tours upon being informed of his scheme from Lou. Jason has apologized and rides his bike safely.|
|81||9||"Secret Pairings"||September 24, 2014||YM0709H||TBA|
|Peter and his wife Delinda, the owners of the Indulge Wine Bar and Bistro in Colorado, are concerned about food costs after noticing discrepancies in wine and cheese costs. The Mystery Diners go undercover and discover while a bartender named Jeremy is over pouring wine for customers, big problems are discovered with the female manager named Jessica and a waiter named Scot. They aren't doing their jobs and focused on their side business in the form of a wine-tasting event. When confronted, both Jessica and Scot are fired after giving them the money they just made and despite apologizing to the owners. In their exit interview, neither Jessica and Scot were remorseful for their actions claiming it was for the good of Peter and Delinda's business as Jessica adds in that they won't be able to know about cheeses without Scot's help. The narrator revealed that Jessica and Scot were unsuccessful at opening their own wine bar. Jeremy has apologized for his actions and now serves the right amount of wine.|
|82||10||"Vintage Scams"||October 1, 2014||YM0710H||TBA|
|Jimmy, the owner of Rockabillies in Arvada, Colorado becomes concern about a dip in sales, especially during his restaurant's summer vintage car show and increase of customer complaints involving outside beer not part of the bar. The Mystery Diners point to big problems with his manager Chuck running a get rich quick scheme that's hurting not only his business, but also forcing customers to pay an entry fee to look at vintage cars and inviting food vendors to operate in the parking lot. He also brought in the waitress Sabrina, involved in his scam by claiming it was for Jimmy's benefit. It is also discovered that another waitress named Rachel is ripping off the bar by selling beer from her own supply to the customers. When all three are confronted by Jimmy, Chuck and Rachel are fired. In his exit interview, Chuck maintains his actions was for the good of the car show and believes Jimmy made a huge mistake in firing him for it. Sabrina was reprimanded by Jimmy and suspended for a week along with her promising to let him know about future suspicious behavior. The narrator revealed that Chuck and Rachel found employment elsewhere. Sabrina now reports suspicious behavior to the owner.|
|83||11||"Partner in Crime"||October 6, 2014||YM0711H||TBA|
|Ondrea, the owner of the Black Rose Tavern in Los Angeles fears that a business partner, staff member, or a musician named Salem in her charity is taking advantage of her generosity upon noticing multiple cash register mistakes in inventory discrepancies. The Mystery Diners go undercover and show Ondrea why she had a right to be concerned when they point to big problems with her business partner named Frank. He had been taking her generosity for granted by conducting his own scams and he is confronted. When he tries to defend himself claiming that the bar was losing money, Stiles doesn't believe him. He points out to Frank that he was the one behind the discrepancies when he was making unauthorized deals with brewing companies, covering up his crimes in using the cash register to delete inventory orders, stealing food that was meant for Salem in her charity, and promoting unauthorized music events under the guise that it was for her charity. Ondrea tells Frank off that he's fired and that she's ending their business partnership. In his exit interview, Frank maintained he did nothing wrong and thought he was doing a good deed for Ondrea's business. The narrator revealed that Frank has found work elsewhere since his partnership with her ended. Ondrea's staff and Salem has continued to appreciate her generosity.|
|84||12||"Cafe Coup"||October 6, 2014||YM0712H||TBA|
|Anthony and Anna, the new owners of Cafe Aldente in Studio City, California, is concerned about the staff from the previous owner practicing old policies. The Mystery Diners point to big problems with their manager Julia who believes that she should've owned the restaurant from the previous owners and was embittered by this. As a form of revenge, she manipulates the staff to continue practicing the old policies, bribing unlicensed musicians to play in the restaurant, and has customers sign a petition to force Anthony and Anna to give Café Aldente to her. When confronted by them, Julia defends herself with the belief they're unqualified to be the owners. Stiles points out that she is not qualified to own a restaurant given her selfish behavior and Anthony fires her. In her exit interview, Julia intends to continue her fight against Anthony and Anna. When Café Aldente is put up for sale, she will buy it back and continue practicing the previous owner's policies. The narrator revealed that Julia has been unsuccessful in her fight to own Café Aldente after losing the lawsuit against Anthony and Anna. The staff continues working for Anthony and Anna and no longer practices old policies.|
|85||13||"Daddy's Girl"||October 13, 2014||YM0713H||TBA|
|Joe and Fran, the married owners of Geppino's Sicilian Kitchen in Moorpark, California hear customer complaints about stolen items. Joe's main suspect is McCall, a waiter who is dating their daughter Brianna who also works at the restaurant. But Fran is doubtful, and notes that McCall is extremely popular with female patrons. The Mystery Diners discover that the real thief is an elderly part-time busboy named Hal who is also drinking on the job. McCall is innocent of criminal wrongdoing, but cameras show him allowing a female diner to kiss him and agreeing to go on a date with Mystery Diner Shelby after having told Brianna that he had to study for an exam. Joe has a confrontation with McCall and Hal with Brianna present. McCall claims that he and Brianna were not exclusive while Hal claims that McCall framed him. Joe fires Hal and then fires McCall for being a bad waiter and a "scumbag" as Brianna breaks up with McCall. Brianna tells her parents that they did the right thing and she's better off being single for a while. The narrator revealed that McCall has been unable to reconcile with Brianna. Hal started working at a supermarket.|
Season 8 (2014–15)
|Title||Original air date||Production Code||U.S. viewers
|86||1||"Employee Discount"||October 13, 2014||YM0802H||TBA|
|The owner of 55 Degree Wine and Link-n-Hops in Los Angeles believes discrepancies at both his wine shop and restaurant are somehow related. The bartender at Link-n-Hops was using his employee discount to buy beer from the cashier at 55 Degree Wine that is also sold at the restaurant. The bartender would charge Link-n-Hops customers full price, under-ring the sale, pocket the difference, then later split the money with the cashier. During the confrontation, both employees are fired by the owner. The narrator revealed that the former bartender from Link-n-Hops and the cashier from 55 Degree Wine have found employment elsewhere. The owner no longer sells the same liquor at both shops.|
|87||2||"Poaching Profits"||October 20, 2014||YM0803H||TBA|
|The owner of Cookin' with Lenny Smokehouse in Chatsworth, Los Angeles fears that someone on his staff is using restaurant supplies to operate a competing catering company called the Delicous Dish Catering Company. Charles Stiles is called in to investigate with the help of his consultant Brooke Williamson to help find the culprits. While Brooke reports on a waitress named Grace who has little tolerance towards the customers during the investigation, it was discovered that the manager J and one of the cooks named Carlos was behind the catering project while using the restaurant's recipes. Upon J and Carlos claiming it was to help his restaurant out during the confrontation, they are both fired. J and Carlos mentioned in their exit interview that they hope Charles Stiles is proud of himself for causing two innocent employees to be fired. The narrator revealed that the J and Carlos were unsuccessful at starting their own catering company. Grace was also terminated and has since apologized for her behavior.|
|88||3||"Missing Memorabilia"||October 20, 2014||YM0804H||TBA|
|The owners of Fenders Moto Cafe and Brew Pub in Portland, Oregon notice some of their valuable motorcycle memorabilia has gone missing. The Mystery Diners go undercover and discover big problems with the manager and waiter. They were selling off valuable motorcycle memorabilia and scamming customers just to make money for themselves. When they are confronted, the owners intend to notify the authorities if the men don't come clean with their scam. The manager and waiter eventually confess to their scheme and are fired. The narrator reveals the former manager and waiter have moved on to new employment. All of the memorabilia in the restaurant is accounted for.|
|89||4||"Robbed Kabobs"||October 27, 2014||YM0805H||TBA|
|The owners of Dar Salaam in Portland, Oregon named Ghaith and Tiffany notice a discrepancy in supplies and fear an Iraqi food cart that operates near the restaurant may be the culprit. They were right as they found out that the manager and a prep cook was supplying the cart with their food including a Dar Salaam-exclusive dish called mashi. Problems are made worse when another prep cook is stealing onions for personal use. While the prep cook stealing the onions leaves in the middle of the sting, the manager and the other prep cook are confronted by the owners and Charles and are fired. The narrator revealed that the former manager and prep cook found employment elsewhere. The other prep cook has also been terminated and has paid for the stolen onions.|
|90||5||"Behind the Eight Ball"||November 3, 2014||YM0806H||TBA|
|The owner of Uptown Billiards in Portland, Oregon asks Mystery Diners to investigate the social media expert he hired when he suspects that he isn't doing his job. The Mystery Diners find out that the social media expert was letting his friends play for free using coupons meant for paying customers and that the bartender was hustling customers. The bartender is fired and the owner terminates the contract he had with the social media expert. The narrator revealed that the former bartender found employment elsewhere. The social media expert still maintains his innocence.|
|91||6||"Thanksgiving Thievery"||November 10, 2014||YM0801H||TBA|
|The owner of Tavern on Main in Los Angeles fears that someone on his staff is stealing donations meant for a food drive. He had a right to be concerned because his busboy took a can of peaches to eat and his waitress was stealing donated items such as a bottle of wine and a box of cupcakes to take hone since she thinks the homeless don't need those items. The manager wasn't paying attention and was ringing bigger than instructed discounts. When the waitress and manager are confronted, the waitress is fired and the manager is reprimanded. In her exit interview, the former waitress maintained she did nothing wrong and thinks the homeless should make themselves useful by getting a job. The narrator revealed that the former waitress found employment elsewhere. The busboy returned all the peaches he stole. The manager now pays close attention to the restaurant.|
|92||7||"Food Cart Catastrophe"||November 17, 2014||YM0807H||TBA|
|Rod and Linda, owners of à la carts Food Pavilion in Portland, Oregon, hear complaints about the new on-site manager, so Charles Stiles is called in to investigate. The team find the complaints valid since the manager was charging a $10 cleaning fee, getting a free haircut from the salon cart, and instructing the maintenance man to steal supplies from a food cart to run her own hamburger stand. During the confrontation, the manager and maintenance man are fired. The narrator revealed that the former manager and maintenance man have found employment elsewhere.|
|93||8||"Local Celebrities"||November 24, 2014||YM0808H||TBA|
|The owners of Amalfi's restaurant in Portland, Oregon hear complaints that staff members might be getting carried away with the digital shorts that they produce to promote the restaurant. The Mystery Diners find out that 2 waiters they cast to be in those shorts are taking new employees to the back to watch their videos. The problem is made worse when the manager is feeding into their egos by letting them leave in the middle of the shift to get supplies to make an unauthorized music video. During the confrontation, the manager's employment is terminated and the two waiters are put on probation for 3 months. The narrator revealed that the former manager remains a big fan of the marketing campaign. The two waiters continue to be in the digital shorts after they completed their job responsibilities.|
|94||9||"Memorabilia Mayhem"||December 1, 2014||YM0809H||TBA|
|The owner of Rock Island Cafe in Honolulu asks Charles Stiles for help when he notices a drop in his restaurant's memorabilia sales. The Mystery Diners point to big problems with his manager and one of waitresses running their own get rich quick scheme by bringing items they found at home and scamming the customers in buying them. During the confrontation, both the manager and waitress are fired by the owner. The narrator reveals that the former manager and waitress had found employment elsewhere. The remaining waitress is training hard to become a manager.|
|95||10||"Deep Sea Delivery"||December 8, 2014||YM0810H||TBA|
|The owner of Cha Cha Cha Salsaria in Honolulu wants Charles to investigate the rumors of an unauthorized boat delivery service. When it is discovered that the manager and a cook are behind this, it is also discovered that a waitress has been illegally giving away food. While the waitress is fired during the confrontation, the owner is moved by the plea of the manager arranging for bat deliveries to other areas and allows the boat delivery service to run even though she may regret it. The narrator revealed that the former waitress has found employment elsewhere and has paid the owner for the stolen food. The manager and cook have made amends and have stopped making their own decisions. The boat delivery service is being run on a trial and the owner hasn't regretted it.|
|96||11||"Hawaiian Club Crashers"||December 15, 2014||TBA||TBA|
|The general manager of the Hawaii Yacht Club in Honolulu responds to complaints about non-members at members-only dinner events which led to some members cancelling their memberships. The Mystery Diners point to bigger problems with two of her wait staff: a waiter named Tony and a waitress named Jordan. They have been sneaking their friends in at a members only event as well as eating food and drinks meant for guests, and stealing clothing from the club's gift shop. During the confrontation, Tony and Jordan are fired from their jobs. In their exit interview, Tony and Jordan are remorseful for their actions. The narrator revealed that Tony and Jordan found new employment. The other server and doorman were commended for their loyalty and are training to be assistant managers.|
|97||12||"Fyre on the Beach"||December 29, 2014||TBA||TBA|
|The owner of Shore Fyre Grill in Honolulu notices discrepancies in sales and contacts Charles Stiles to investigate not only his store, but the surf shop next door. The Diners point to big problems with his male cashier who often does interacts with the cashier next door by trading food for surfing gear rentals and often leaves work to go surfing. The matter is made worse when a female cashier comes in to work intoxicated and having asked a worker of a surf shop to cover for her while she sleeps. During the confrontation, the two cashiers are fired from their jobs. In her exit interview, the former female cashier maintained she did nothing wrong. Charles tells the owner that he needs to have a word with the surf shop's manager about what happened. The narrator revealed that the former cashiers had found employment elsewhere. The worker from the surf shop was reprimanded by his manager and is only focused on his job.|
|98||13||"Bad Credit"||January 7, 2015||TBA||TBA|
|Chai, The owner and namesake of Honolulu's Chef Chai notices multiple ticket voids and calls in Charles Stiles for help. The Mystery Diners go undercover and prove this true when they point to big problems with his female manager. She has been forcing a waitress friend of hers to void out customer bills for personal gain and telling the other servers that the POS system is down to force customers to pay with cash so she can keep the money for herself. A waiter named Jason is shown to be doing an amazing job. During the confrontation, the manager and waitress are forced to give Chef Chai the money they made. They are both fired and are ordered to leave the restaurant before he calls the police. In her exit interview, the former manager maintained she did nothing wrong and acknowledged her mistake in letting the manager void tickets with her sales number. Stiles points out that while Chai took care of the troublesome employees, he still has a few good employees. The narrator has revealed that the former manager and the waitress have ended their friendship. A new manager has been hired. Jason maintains his loyalty to Chef Chai.|
Season 9 (2015)
|Title||Original air date||Production Code||U.S. viewers
|99||1||"Bowling for Dollars"||February 4, 2015||TBA||N/A|
|The owner of Corbin Bowling Center in Tarzana, Los Angeles named Bryan Alpert contacts Charles Stiles for help after hearing complaints about rowdy customers. The Mystery Diners validate the rumors thanks to the manager Michael who had not been doing his job in kicking out the rowdy customers led by Waleed Hussain and instead filming them in an attempt to put the bowling alley on the map and his inattentive bartender Taylor whose car Waleed use for his Car Bowling promotion which broke her car window. During the confrontation after Bryan had driven away Waleed's group for doing their wild antics, the manager and cashier are scolded for their unauthorized promotions and are fired. Taylor's exit interview has her stating that she got fired for Waleed's video promotion while her car window is smashed up. Bryan thanks Charles for his help where Charles states that Bryan won't be seeing Waleed anytime soon. The narrator revealed that Michael has accepted full responsibility for his actions. Taylor has started working at a new job and is still trying to collect reparations from Waleed for her broken car window. Bryan has hired a new manager. Sales are up and rowdy customers are no longer a problem at Corbin Bowling Center.|
|100||2||"Deli Drama"||February 11, 2015||TBA||0.95|
|The owner of Lenny's Deli in Los Angeles fears that his new head baker is taking artistic license with customer cake orders. He also mentioned that the head baker has had some bad employment at previous locations. The Mystery Diners are able to prove the head baker's actions. In addition, they discover that the elderly manager is conducting unauthorized and shady deals as confirmed by Charles private investigator J.R. During the confrontation, the head baker is fired and the elderly manager is advised to retire. The narrator revealed that the former head baker has put up applications for a job and has not yet been hired. The elderly manager has since apologized for his actions and has retired. The owner has recently promoted one of his more trusted bakers as head baker.|
|101||3||"Very Bad Bosses"||February 18, 2015||TBA||1.12|
The waiting staff and owner of a California restaurant contacts Charles Stiles to do a reverse sting on the maltreating co-owner, her ex-husband. During the confrontation, the ex-husband tells Charles to stay away from his business and walks out. The narrator revealed that restaurant has closed down allowing the employees to find employment elsewhere. The owner has ended her partnership with her ex-husband and is planning to open another restaurant at some point.NOTE: This was the first episode where the restaurant's name was not used per the owner's request.
|102||4||"Barrel of Monkeys"||February 25, 2015||TBA||0.99|
|Damian, the owner of Doffo Winery in Temecula, California, contacts Charles after noticing missing wine barrels and discrepancies on his barrel costs. Charles' private investigator Patrick had bought one of the barrels he marked from a furniture store owner named Julio concluding that the wine barrels are secretly being sold to him. The Mystery Diners then discover big problems with his vineyard workers and his tasting room manager conducting scams that involves selling the wine barrels to Julio (who was a friend of the tasting room manager). One of the vineyard workers caught by Patrick flees the scene while the other vineyard worker and the tasting room manager are confronted by Damian. They are fired and are told to tell their co-worker if they see him that he's also fired as well. The narrator revealed that the former tasting room manager and the two vineyard workers have found new employment in the area. Julio was contacted by the authorities and has just finished making reparations for his involvement in the scam.|
|103||5||"Red Hot Mess"||March 4, 2015||TBA||0.88|
|The husband and wife owners of Hot Red Bus near Los Angeles contact Charles Stiles after hearing rumors that their restaurant is open on the one day it is supposed to be closed. The Mystery Diners go undercover and point to big problems with the husband's brother Pip (who was recently fired from the business for being useless) running a side business with the manager and head cook that involves imported versions of the restaurant's upcoming special sauce as confirmed by Charles private investigator Patrick. When the three are confronted, Pip claimed his brother was too hesitant to sell the sauce and thought he was doing them a favor by keeping the restaurant open to sell it to the public while also asking if their parents knew that he fired him. The owners fires the manager and head cook while the male owner tells Pip that he will have their parents talk to him for his actions. Until then, he is banned from the restaurant. The narrator revealed that the former manager and head cook were unsuccessful at starting their own restaurant. Pip was scolded by his parents and he has since apologized to them and his brother for his actions. The owners are preparing to open a pop-up restaurant with their special sauce.|
|104||6||"Private Chef Sting"||March 11, 2015||TBA||1.03|
|Having already been helped by Mystery Diners in the past as seen in "My Brother's Keeper," Capo's Speakeasy's owner Nico Santucci contacts Charles Stiles to help with a personal problem at his new home in Los Angeles. There was also a mentioning that Nico and his brother are getting along fine since the last encounter. The Mystery Diners show him the real problems lie with his housekeeper and her boyfriend who works as his personal chef. The housekeeper has been secretly stealing money from Nico's guests to pay for her boyfriend's therapy after his accident. Upon being confronted, they are both fired by Nico. The narrator revealed that the former housekeeper and chef have ended their relationship. Some of the loyal staff members at Capo's Speakeasy's have been transferred to Nico's house.|
|105||7||"Mystery Wedding"||March 18, 2015||TBA||1.05|
|Kristy and Sarah, the owners of Moviesets in New Orleans, are concerned about property damage and theft at their prop house-turned-event center. In order to investigate, Charles sends his Mystery Diners Rob and Ingrid to pose as two people wanting a wedding. Charles' private investigator Patrick had rented some property from Moviesets to look into this. The Mystery Diners discover bigger problems with their female event manager Kayla not only having to book the space for three different events simultaneously with her assistant event manager Toby helping out in the set-up, but also she had been conducting her own side business with a caterer named Scott who is known for a shaky reputation. Kayla is confronted by the owners and fired. Her exit interview had her mentioning that Stiles had no right to come in and tell Kristy and Sarah how to run their building. The narrator revealed that Kayla has attempted her own event project with caterer Scott. Tony was also terminated and has since apologized for his involvement.|
|106||8||"Repeat Offender"||March 25, 2015||TBA||1.18|
|Cara, the owner of two New Orleans restaurants: Toast and Tartine, is concerned about an unhealthy competition between them. With help from his private investigator Patrick, Cara is surprised to find out from Charles that one of her waitress from Toast is Dee Dee who Charles previously busted in an earlier sting (as seen in "All in the Family"). When she, the manager of Toast, and the female manager of Tartine are confronted with Dee Dee remembering Charles, the female manager of Tartine is fired for her behavior and the Toast manager is spared when he stated that the people who visited Toast wanted what was served at Tartine made. Dee Dee apologizes for not admitting she was previously fired and is suspended while commenting that she did nothing wrong this time. The narrator revealed that the Tartine manager found employment elsewhere while still claiming that her actions were in the best interest of the restaurant. Dee Dee found a part-time job during her suspension and has continued to repent for her previous actions.|
|107||9||"Too Many Tourists"||April 1, 2015||TBA||1.34|
|The owner of Marigny Brasserie in the French Quarter of New Orleans notices an influx of rowdy tourists at his bar for locals after he has recovered from a heart attack. He suspects it is his manager that's involved, but the Mystery Diners show him it is really his female bartender who was behind the whole scam with her friend Jamie. The owner is nearly arrested by the police for the rowdy tourists in their drunken state, but Charles comes to his aid and tells the police that the drunks are the ones who started this and they're arrested. The owner then confronts both his bartender who was behind the scheme and the manager who failed to notice this. The bartender was fired and her exit interview claiming that she was trying to improve the business as she is seen being arrested away by the police. The owner will deal with the manager tomorrow. The narrator revealed that the former bartender was not charged for any crime upon her arrest and has found employment at another bar. Jamie was given a restraining order where she is not to come within 50 ft. of the restaurant. The manager's position was given to someone else even after it was proven that he was not involved in the scam. The owner's health improved and the rowdy tourists kept their distance to the French Quarter and Marigny Brasserie.|
|108||10||"The Spoils of Victory"||April 8, 2015||TBA||1.03|
|Daniel, the owner of Victory in New Orleans begins hearing rumors that his restaurant's signature cocktail is being served at other bars. In addition to that, he has also discovered that a drifter has been living in his restaurant after it has been closed. The Mystery Diners show Daniel the rumors are valid thanks to Charles' private investigator Patrick spying on the bartender in serving not only his cocktail at another bar she works at (with another bar's signature cocktail at Victory), but also his manager who knew the man and has been letting him stay at the restaurant at night after it has been closed. To make things even worse, the manager throws parties in the V.I.P. room when local celebrities visit and charges the customers to join in. During the confrontation, the manager and bartender are both fired for their actions. The narrator revealed that the former manager and bartender still maintained that they did nothing wrong. The nameless drifter was not identified and hasn't stayed in Victory after closing hours since the taping of this sting. Daniel is happy to report that business is back to normal at Victory.|
|109||11||"Cabin Fever"||April 15, 2015||TBA||1.17|
|The owners of Gateway Restaurant and Lodge near Sequoia National Park hear complaints about unauthorized parties taking place inside their vacant cabins. The Mystery Diners show them why with their night manager, the housekeeper, and a waiter throwing parties in addition to stealing alcohol and toiletries. They even go so far as to allow the guests to drive the owners' new limo despite the fact that they were drinking. While the waiter escapes into the woods during the confrontation, the night manager and maid are brought before Charles Stiles and are fired by the owners who instructs them to tell the waiter if they see him that he is also fired. The narrator revealed that the former night manager and housekeeper have found new employment in the area. The former waiter was also terminated and did not return to pick up his final paycheck.|
|110||12||"Train Robbery"||April 22, 2015||TBA||1.03|
|The owner of Fillmore and Western Railway in Fillmore, California is concerned about missing supplies and rumors of unauthorized passengers during his train's dinner theater service. While using the caboose as the control room with a cover-up from the owner that it is under maintenance, Charles makes use of a remote-operated drone and plants his private investigator J.R. on the train as a passenger. The Mystery Diners show him that he has a right to be concerned thanks to an incompetent conductor, a female train manager who has been sneaking her friends in the train past the incompetent conductor, and his head chef secretly stealing his meat to help his brother save his nearby restaurant from foreclosure. During the confrontation, the train manager and head chef are fired and are told to get off his train and walk back to the station with their friends. The narrator revealed that the former train manager has moved away from Fillmore. The former head chef and his brother have apologized for their actions where reparations are underway. The conductor was also terminated and replaced with a more competent one.|
|111||13||"Dusting for Prints"||April 29, 2015||TBA||N/A|
|After noticing over $4,000 missing from her office safe, Fuzion's owner Keeli Scott Lisack in Huntington Beach, California suspects that one of her managers is responsible. With help from Charles' private investigator Patrick, the Mystery Diners finds bigger trouble when a fingerprint match through one of Patrick's machines confirmed that one of her waiters had been stealing from her with the help of the restaurant manager by leaving his cell phone hidden in an office plant to tape Keeli entering the combination to her safe so they can steal from her later on. She confronts the men for the deed. When the manager states that he has a unique voice to the one that was heard during the robbery, Patrick states that he has the technology to compare the voices. Keeli has them listen to her voice as she gives them an ultimatum to return the money they stole from her safe or face criminal charges. Until then, they are fired. The former manager's exit interview still has him claiming that he has a unique voice while pointing out that he didn't steal anything from Keeli. Keeli then thanks Charles and Patrick for their help. The narrator revealed that the former manager and waiter were contacted by the authorities and they have cut a deal to return the money they stole from Keeli's safe. The other two managers continue working at Fuzion and take turns keeping an eye on the restaurant section.|
|112||14||"Millions Gone Missing"||May 20, 2015||TBA||N/A|
Mystery Diners counts down the series' Top 10 greatest moments in catching employee theft involving stolen food, alcohol, supplies, and money:
|113||15||"Sneakiest Schemes"||May 27, 2015||TBA||N/A|
Mystery Diners counts down the Top 10 craziest schemes caught on videos from operating unauthorized businesses to raising money for bogus charities, having people pose as celebrities, faking injuries, and even creating fake employees.
Season 10 (2015)
|Title||Original air date||Production code||U.S. viewers
|114||1||"Partner Problems"||June 3, 2015||TBA||N/A|
A former client of Mystery Diners, Jamie Alba of Sisley Italian Kitchen from "Cooking the Books," contacts Charles Stiles to help determine if he should invest in a failing California restaurant called Industry Sports Bar & Grill. The restaurant's owner James Mercado doesn't see anything wrong until he discovers that his restaurant has been not only insufficiently tidy due to cockroaches and dead mice, but also his staff buys prepared frozen food from the grocery stores and that no one checks the expiration date on their food supplies. Jamie has seen enough and states that James has too many problems to invest in his restaurant and takes his leave. After seeing what is wrong with the restaurant, James vows to Charles that he'll fix all his problems at his restaurant and try to get a bank loan at Charles' succestion. The narrator revealed that Jamie and James have gone their separate ways since the taping of this sting. The bank had refused to give a loan to James and the restaurant was forced to close down for good. Most of the staff members have found new employment elsewhere. James has vowed to continue fixing his problems and reopen his restaurant in the next year.NOTE: This is the first episode in which no employees were confronted.
|115||2||"Art Show Sting"||June 10, 2015||TBA||N/A|
|Patricia, the curator of an art gallery in Los Angeles, notices discrepancies with the catering company that she uses to cater her art shows and believes they may be responsible for it. The Mystery Diners go undercover and discover big problems with the caterer's staff eating the food that is prepared for the guests. They also discover an even bigger problem with her assistant curator, Michael, who has been behind the discrepancies. He had been conducting some art scams with his friends by talking down on the other artists to help his struggling artist friend and stealing wines meant for the guests to drink to give to his friends. When Michael is confronted, Patricia fires him on the spot and also tells him that his friends are no longer welcome at her gallery shows. The narrator revealed that Michael was unsuccessful at curating his own art exhibits. Patricia has apologized to her caterer who has fired his troubling employees.|
|116||3||"Young Blood"||June 17, 2015||TBA||N/A|
|The owner of Harvey's Steakhouse in Huntington Beach, California, notices a decline in his restaurant's older customers and an increase of customer complaints of loud music. The Mystery Diners go undercover and discover a serious problem with the manager who was behind this. He, the waitress, the bartender, and the hostess are all involved in hosting a loud rave outside on the patio. Matters are made worse when the manager's friend hacks into the security system to replace the current footage with that of the previous night's footage, confirmed by Charles' private investigator Elliot. Charles has enlisted his rehabilitated Mystery Diner Hal (who Charles had previously busted in "Daddy's Girl" and accepted Charles offer to help him) to book a 75th birthday party and had a hard time following Charles' orders. When one of the elderly customers suffers what appears to be a heart attack outside the restaurant and is taken to the hospital, the owner has had enough and confronts the manager. The manager tries to defend himself claiming the restaurant needs younger customers, but the owner tells him that he better hope that the elderly customer will pull through. Until then, he is fired and his rave is permanently banned from Harvey's Steakhouse. His exit interview has him mentioning that he more concerned if the elderly customer will pull through. The owner then thanks Charles for his help. The narrator revealed that the former manager has apologized for his actions. All other employees involved with the rave were also terminated and replaced with new staff members. The elderly customer who needed medical attention only had an anxiety attack and returned home the next day. Charles has decided to give Hal a second chance and plans to use him again in the future. Raves are no longer a regular occurrence and the senior customers are always welcomed at Harvey's Steakhouse.|
|117||4||"Backdoor Bootlegging"||June 24, 2015||TBA||N/A|
|The owner of Weiland Brewery in Los Angeles contacts the Mystery Diners after noticing discrepancies with his beer supply. The Mystery Diners go undercover and discover his bartender and his manager are behind this. It was confirmed by Charles' private investigator Patrick who managed to put a tracking device on a van operated by the manager's friend during his stakeout. Problems are made worse when a waitress named Gia, tries to sabotage a waiter who was recently named the winner of Weiland Brewery's "Employee Incentive Program" by throwing away the food. When the bartender and manager are confronted, the owner fires them with Charles mentioning that the van in question is on its way to being intercepted by the police. The former manager does apologize to the owner on their way out. The owner thanks Charles for his help. The narrator revealed that the former bartender and manager have been contacted by the authorities. Gia was embarrassed by her actions and has since apologized for her behavior. The waiter has yet to lose the "Employee Incentive Program."|
|118||5||"Extracurricular Activities"||July 1, 2015||TBA||N/A|
|Arthur and Maria, the owners of The Real Food Academy in Miami Shores, Florida, are concerned that their cooking instructors are going off curriculum and cooking with non-organic food. The Mystery Diners go undercover and discover big problems with their male cooking instructor from New Zealand named Murray. He is not only going off curriculum but also intentionally stalling his class by hiring his own camera crew to film his own online show called "The Cooking Kiwi" while selling his own brand and sending his partner Julie to a store to buy non-organic food, confirmed by Charles' private investigator Elliot. When both are confronted with Charles Stiles being recognized, Murray is fired. His exit interview has him not regretting his actions and mentioning that he is available to have any Food Network executives sponsor his project. The owners confront Julie and tells her that they will discuss her future another day. The narrator revealed that Murray was unsuccessful at making "The Cooking Kiwi" a household name. Julie was also terminated for her role in the online show. The other instructors Christina and Maria has proven to be loyal members of The Real Food Academy.|
|119||6||"Hamburger Burglar"||July 8, 2015||TBA||N/A|
|The owners of Latin House in Miami suspect that someone at their off-site warehouse is giving away the recipes to their award-winning hamburgers. The Mystery Diners go undercover and discover their manager and delivery serviceman are actually behind this. They were caught selling their burgers and recipe to competing food trucks and making money on the side upon it being confirmed by Charles' private investigator Elliot. The owners also become suspicious of male owner's mother named Chachi (who works at the warehouse as its manager and speaks Spanish) giving away a tray of burgers to a woman following Elliot's stakeout. When all three are confronted, the owners fire the manager and serviceman for their actions. Both men mention in their exit interview that the owners didn't let them explain their actions blaming it on Chachi for shouting at them in Spanish. When the female owner confronts Chachi, she explained in Spanish that the woman is from a local church and she was hosting a charity picnic which the male co-owner translates for Charles. The narrator revealed the former manager has moved away from Miami. The former delivery serviceman has found employment elsewhere. Chachi continues to forgive the owners for thinking she was a suspect while continuing to be a loyal worker.|
|120||7||"Unhappy Hour"||July 15, 2015||TBA||N/A|
|The owner of Moreno's Cuba Cafe and Riviera Hotel in Miami Beach, Florida (who had once toured with Madonna) believes his staff is sneaking friends into the hotel's free happy hour. The Mystery Diners go undercover and discover big problems with his bellhop and bartender running a scam and ripping him off. Problems are made worse when the bellhop is caught stealing room keys behind the assistant hotel manager's and selling them to tourists who don't stay at the Riviera Hotel for extra cash upon it being discovered by Charles' private investigator Patrick. When both are confronted, the bellhop claims that it was for the owner's performances. The owner fires them as he compared their plot to make it like a concert. The narrator revealed that the former bellhop and bartender have moved on to new employment. The assistant hotel manager now keeps all hotel room keys in a locked drawer.|
|121||8||"Missing Links"||July 22, 2015||TBA||N/A|
|The general manager of Emerald Hills Golf Course in Hollywood, Florida, fields complaints about non-members playing for free and interrupting the experience for the loyal members with their rowdiness. The Mystery Diners go undercover and discover serious problems with the bag boy (who is in the PGA Apprentice Program) and their beverage saleswoman who is the daughter of one of the general manager's friends. The bag boy had been sneaking his friends into the golf course for free and the beverage saleswoman is revealed to be part of a legacy scam that has her selling her own beer to the non-members in cash only and taking the cash profits. In addition, the waitress at the restaurant is hooking two of the employees up for free meals by using the deactivated accounts from deceased members (whose last names have been bleeped) to cover the charges as confirmed by Charles' private investigator Patrick which as stated by Charles is a federal crime. When all three are confronted by the general owner upon one of the non-members crashing a golf cart into the pond, they are fired and told to get off his property. When the former beverage saleswoman asks if he is going to tell her father as she takes her leave, the general manager states that he'll think about it. The former bag boy in his exit interview expressed remorse for his actions because this might have cost him the only chance of joining the PGA. The general manager thanks Charles for his help and takes him to play golf as long as he doesn't crash any golf courses into the pond. The narrator revealed that the former beverage saleswoman, bag boy, and waitress have moved on to new employment. All club computers were updated with a firewall and security software to keep the deactivated accounts of the deceased members from being accessed.|
|122||9||"History Mystery"||July 29, 2015||TBA||N/A|
|The owner of Old Vinings Inn in Atlanta begins hearing rumors of unauthorized Civil War tours taking place inside his historical restaurant. The Mystery Diners go undercover and discover that one of his waiters is behind the whole scam with a friend of his who knows nothing about the Civil War (i.e., saying the Civil War started in Atlanta when the first shot was fired at Fort Sumter or claiming that Abraham Lincoln was at the hotel when it didn't exist). He was seen bringing packaged food and ruining the wines by putting vinegar in them as confirmed by Charles' private investigator Elliot (who is familiar with the Civil War history). The owner confronts the waiter and fires him on the spot. Before leaving, he tells the waiter to inform his friend that his Civil War tours are no longer welcome at his restaurant. The narrator didn't reveal what happened to the waiter afterwards, but he did mention that the owner no longer has been having problems at his restaurant since the taping of this sting.|
|123||10||"Red Ink"||August 5, 2015||TBA||N/A|
|The owner of the Anchor Bar and Tattoo in Atlanta notices a drop in food and tattoo sales. The Mystery Diners go undercover and discovers that his manager and the food truck's prep cook are running a scam to rip the owner off. They were keeping the Anchor Bar and Tattoo open after hours with a friend of the manager and giving away free food. Problems are made worse when his bartender is seen not doing her job and instead taking breaks to get another tattoo, while the tattoo artist is bartering with tattoos and alcohol which all is confirmed by Charles' private investigator Robin. The owner confronts his manager and fires him for his scam. The owner of the food truck that was also confronted is then made aware of his prep cook's involvement in the scam. The narrator revealed that the former manager still maintains that every decision he made was in the best interest of the restaurant. The food truck's owner has terminated his prep cook and replaced him with a new prep cook. The unauthorized tattoo promotion has been discontinued. Sales in the restaurant, food truck, and tattoo studio have returned to normal.|
|124||11||"Tour Bust"||October 7, 2015||TBA||N/A|
|Danny and his son Danny Jr., the owners of Star Cafe and Star Coaches in Atlanta are concerned about missing food in their kitchen and a rise in fuel expenses on their buses. They suspect it is one of their senior bus drivers behind this. With help from Charles' private investigator Robin, Mystery Diner Jamie poses as her son who wants a birthday party on one of the party buses as part of the sting. The Mystery Diners discover one of the bus drivers, Brian, is actually doing his job. Instead, they discover big problems with their female booking agent Angela, their other bus driver Sam (who is a friend of the owners), and their prep cook Joseph. They have been running a side business behind their back, stealing food, alcohol, booking unauthorized events, and putting extra miles in the bus as confirmed by Robin. Sam is also going off schedule by picking up people and running a side business. When Angela and Sam are confronted, they are fired for their role in the scam and told to get off the property. In his exit interview, Sam expressed remorse for his actions in betraying his friendship. Danny Sr. and Danny Jr. then take the bus to go pick up the people that were dropped off at the pizza parlor while planning to fire Joseph. The narrator revealed Angela has retired. Sam has continued to apologize for his actions. Joseph has also been terminated for his involvement and started working at another restaurant.|
|125||12||"Skating on Thin Ice"||October 14, 2015||TBA||N/A|
|The owners of Epic Rollertainment in Murrieta, California contact Charles Stiles for help after noticing missing food and merchandise. The Mystery Diners go undercover and discover that their manager along with the restaurant cashier and two of the skate rental workers are involved in the unauthorized skating party, for which the manager closed the rink early. In addition to it, the manager is not putting the money back in the safe and left it exposed for two teenage customers to steal it along with the skates as confirmed by Charles' private investigator Elliot (who bought a pair of the skates online). The owners confront the teens and order them to give back their skates and money or they will notify the authorities on them. The teens give back the stuff they stole from the owners and are then told that they are banned from Epic Rollertainment. After kicking out the party, they confront the four involved in the party. The owners fire the manager, cashier, and two skate rental workers while telling them never to return. The narrator revealed the former manager, cashier, and the two skate rental workers have found new part-time employment. All other problem employees were terminated. The remaining employees were given bonuses for their loyalty. The two skate thieves were contacted by the authorities and were arrested for their crimes. No unauthorized skating parties ever occurred again at Epic Rollertainment.|
|126||13||"Drive-Thru Drama"||October 21, 2015||TBA||N/A|
|The owner of the fast food restaurant B-Man's Teriyaki and Burgers in Pasadena, California becomes suspicious when he notices a drop in customers. The Mystery Diners go undercover and discover big problems with his manager and his drive-thru cashier. They are responsible for the drop of customers with their scams and causing discrepancies by being rude to the customers. The manager refuses his services because he believes the customers wasting the environment and charges them extra for napkins and to-go bags as confirmed by Charles' private investigator Elliot. The drive-thru cashier is caught pocketing money by utilizing a "Pay It Forward" scam. When the manager and drive-thru cashier are confronted, the drive-thru cashier is fired and the manager is suspended for a week. The narrator revealed that the former drive-thru cashier has found work at a competing fast food chain. The manager is now following the rules while remaining committed to saving the environment and has started a recycling program at the restaurant.|
|127||14||"Family Feuds"||October 28, 2015||TBA||N/A|
The Mystery Diners count down the Top 10 favorite family feuds from dishonest siblings, thieving spouses, and dysfunctional families caught on tape.
Season 11 (2015–2016)
|Title||Original air date||Production code||U.S. viewers
|128||1||"Street Vendor Violation"||November 4, 2015||TBA||N/A|
|The owners of Supperclub in Los Angeles contact Charles Stiles for help after noticing lackluster dinner sales and a dip in bottle services. The Mystery Diners go undercover and discover that the manager ripping them off by buying alcohol from a liquor store and selling it for cheap in his belief that it would increase business as confirmed by Charles' private investigator Elliot. Also, one of the bottle service girls is working with an unidentified sausage vendor (who was previously told not to make his sales outside Supperclub) to increase her own profits when she believes that the manager is getting more money than she is. This leads to the part where the bottle service girl kicks a tray full of drinks in anger and gets into a heated argument with the manager. When the manager and the bottle service girl are confronted by their bosses upon breaking up the argument while also telling the unidentified sausage vendor the final time to leave the property, they are brought before Stiles which is watched by the customers outside. The bottle service girl throws a tantrum and storms off while the manager is fired. The customers waiting outside expressed their displeasure on the two ex-employees as they leave and praise Charles for getting rid of them. The owners then take Charles into Supperclub to treat him to the dinner services as the customers continue cheering on. The narrator revealed that the former manager still maintains that he did nothing wrong. The former bottle service girl has apologized for her actions. The unidentified sausage vendor has not returned. The bottle services and dinner sales went back to normal and you can only get dinner at Supperclub.|
|129||2||"From Russia Without Love"||November 11, 2015||TBA||N/A|
|An aspiring restaurateur named Joey Shay asks Charles Stiles to investigate the Russian chef Yanni who he plans to go into business with before he invests his life savings in a new Russian-Mexican restaurant that he plans to name the "Russican." He also tells Charles his suspicions on why he and the waiters are not allowed in their kitchen. Charles tells Joey that they will run the sting at the next pop-up event which some investors will be attending. The Mystery Diners go undercover and discover Yanni and his manager wife Bella are conducting a scam to rip Joey and the other investors off as well as none of them knowing the Russian language as evidenced when questioned by the Russian Mystery Diner Eva. Yanni and Bella are also shown to be in cahoots with the head investor Travis. This is made worse when the female prep cook Olga, who is related to Bella, is sent to buy to-go orders from a few Russian and Mexican restaurants and prepping them in the kitchen with the bartender Troy's help as confirmed by Charles' private investigator Stephanie who also found no records of the Yanni or Bella at the start of the sting. When Bella, Yanni, and Travis are confronted where Stiles is mistaken for a KGB by Bella (further confirming that she isn't Russian, as the KGB no longer exists), Bella and Yanni come clean about not being Russian after the evidence of them not knowing the Russian language is revealed upon Joey seeing everything. Joey informs them that their partnership is over and plans to call the police on them. Charles states to Joey that he already did the job and states that the police have just arrived. Yanni, Bella, and Travis are then arrested by the police who were waiting outside for the three of them. It was also shown prior to their arrest that Olga and Troy were also arrested. Joey thanks Charles for his help. The narrator revealed that Yanni, Bella, and Travis have been arrested and are currently being prosecuted. Although accomplices in the scam, Olga and Troy cooperated with the authorities upon their arrest and will receive reduced sentences. Despite the discouraging events that transpired, Joey remains optimistic and still plans on opening his own restaurant in the near future.|
|130||3||"Steals on Wheels"||November 18, 2015||TBA||N/A|
|In Pasadena, California, The Homebound Meal Delivery owner Dr. Cynthia Clark contacts Charles Stiles for help after receiving several customer complaints about her service from those who ordered from Homebound including the recurring old lady customer, Mary. While setting up a bait house operated by Mystery Diner Hal, the Mystery Diners go undercover and discover big problems with one of the drivers. The male driver, Chris, have been staying too long at the customers' homes and is the main cause of the customer complaints. Although female driver, Anna, is efficient with her deliveries and never had a single complaint from the customers, she had a D.U.I. violation against her which is confirmed by Charles' private investigator Patrick. Bigger problems are made when the chef John had been stealing from the other business operating at the communal kitchen which Patrick also revealed. When Chris and John confronted, Cynthia lets John go from his employment right away. Chris is reprimanded and is told to keep his conversations with the customers down to a minimum. The narrator revealed that John had started making reparations to the other businesses he stole from in the communal kitchen. Anna has apologized for not being honest about her D.U.I. violation and has since not committed a traffic violation. Chris has been focused on his deliveries and keeping his conversations to five minutes. Cynthia personally delivers all of Mary's meals and all of her customers have been receiving their meals on time.|
|131||4||"Secondhand Scam"||November 25, 2015||TBA||N/A|
|Luca Riemma, the owner of Riemma Kitchen Warehouse, asked Charles Stiles for help after his customers found food inside the factory-sealed appliances they had just purchased. The Mystery Diners went undercover and discovered bigger problems when the security guard sneaks in his two brothers that also look like him after closing hours and to make muffins with the warehouse appliances for their "Three Brothers Bakearama" as confirmed by Charles' private investigator Melissa. Just before the confrontation, Luca threw the muffins the brothers had just baked on the ground. During the confrontation, the security guard asked Luca about forming a partnership with his business. Luca did not want to get involved and fires the security guard while telling him and his brothers to get out his warehouse. Luca thanked Charles for his help. The narrator revealed that the former security guard has devoted all of his time and energy into his bakery business. However, he and his fellow triplets have been unsuccessful in finding a new location for "Three Brothers Bakearama." Customers no longer complain about dirty appliances at Riemma Kitchen Warehouse.|
|132||5||"Unhappy Holidays"||December 2, 2015||TBA||N/A|
|The owner of Smokin' Barrel in Hoboken, New Jersey contacts Charles Stiles to investigate after noticing a decline in sales every holiday season. The Mystery Diners go undercover and discovers his female manager is running a bogus charity with an unnamed girl dressed as a street Christmas elf who happens to be her friend. They also discover how rude the Christmas elf is with Mystery Diner Elliot (who is posing as Santa Claus where he worked as a Mall Santa while off-duty during the holiday season) and splitting the money with the manager from their scam. They also discover bigger problems with the waitress who was badly affected by the manager's charity scam and had secretly been stealing toys from the a charity the owner has been running as confirmed by Charles' private investigator Dennis (who used to work for a Brooklyn precinct of the New York City Police Department) as he also informs Charles and the owner about the waitress' unpaid fines in parking tickets. When the manager and waitress are confronted, the manager is fired for her scam and is ordered by the owner to leave the restaurant before he calls the police. In her exit interview, the former manager thought she was doing a good deed for the owner's business. The waitress apologized for her actions in not admitting the fines and that theft was because the manager's scam keeps her from getting any tips needed to pay for her son's Christmas present. The owner decides to spare the waitress upon issuing a final warning while stating that the next time she ends up in a bind like this, she should come to him. The narrator revealed the former manager still maintains that she was improving the business of the restaurant. The unnamed street elf was given a restraining order where she is not to come within 50 ft. of the restaurant. The owner has helped the waitress pay her fines and her son's Christmas presents. The sales at Smokin' Barrel has returned to normal.|
|133||6||"Comic Book Caper"||December 30, 2015||TBA||N/A|
|Vlane Carter, the owner of the comic book-themed restaurant Action Burger in Brooklyn, New York and the creator of the Bio-Sapien comics, contacts Charles Stiles after some comic books there go missing like one Green Lantern comic book, one Hawkman comic book, and one Donald Duck comic book. Thanks to Charles' private investigator Dennis, they discover that the female worker portraying Bellona (who was a character in Bio-Sapien) was behind the sales of some of the comics while taking advantage of the manager who alongside the other staff members have been debating with the customers about who's a better superhero. During the confrontation, the Bellona actress is fired for her actions. She mentions in her exit interview that she wouldn't give the Bellona costume back to Vlane. The manager apologizes for his negligence, while Vlane spares him from termination and puts him on probation. Vlane thanks Charles for his help and plans to make a meal that will be named after Charles. The narrator revealed that the former Bellona actress was contacted by the authorities and is in the midst of making reparations. All employees were reprimanded and no longer engage in debates with the customers about who is a better superhero. A new actress was hired to portray Bellona. No comic books ever went missing again at Action Burger.|
|134||7||"Vicious Valets"||January 6, 2016||TBA||N/A|
|After hearing complaints about her valet service with Vic's Valet, Brooklyn Colony's owner Kitty contacts Charles Stiles for help. Charles' private investigator Daniel reveals that the two valets from Vic's Valet don't have a permit to work at the restaurant. Upon calling up Vic's Valet to learn about when the contract for the valet service ends, Kitty learns from Vic that her manager had already terminated their contract. Kitty tells Vic that she will rectify this when both of them meet in three days. Mystery Diners Daniel and Jamie go undercover to discover that the two valets are not doing their jobs. They are parking cars in locations away from the restaurant where parking is prohibited and are running an unauthorized car washing service. On top of that it was revealed that the two valets are actually removing tickets given to the cars by the meter maid when they parked them next to fire hydrants. The matters are made worse when Kitty learns that the manager is the one behind the scam and is responsible for the rising water costs due to the car wash station. When the manager is confronted after one of the cars was towed away, Kitty fires him right away for this actions and has plans to notify the authorities on him. The former manager in his exit interview thought he was doing a good deed for Kitty's business while stating the car wash service was a "visionary thing". Kitty thanks Charles for his help and plans to rectify what happened with the contract to Vic's Valet. The narrator revealed that the former manager has not returned the Mystery Diners' calls to him. The two valets were terminated from Vic's Valet. The car washing servicemen have not returned. Kitty rehired Vic's Valet to handle the valet service.|
|135||8||"Venue Vandals"||January 13, 2016||TBA||N/A|
|Manny of the Spanish Potato Grill in Brick Township, New Jersey is concerned about vandalism and missing items at his new restaurant location which is currently under construction. The Mystery Diners go undercover and discover big problems with some of his staff. The sous chef (who Manny has butted heads with) is seen making new deals to open his own restaurant with a realtor whose name was bleeped out as revealed by Charles' private investigator Daniel. The hostess was lying about not having any openings to the restaurant and pulled the fire alarm, making the people panic. The waiter is caught vandalizing the place and breaking vases while taking an unopened box. Daniel is able to catch the waiter trying to leave the scene and arrest him. Bringing him back to the Spanish Potato Grill, Manny collects the hostess and chef to confront all three of them. During this confrontation with Daniel lingering by to be ready to take the waiter to the arriving police car, Manny gets angry at the sous chef as Stiles had to keep Manny from attacking him. The hostess claimed that she smelled smoke and thought there was a fire. Stiles disagrees with her claims by pointing out that he didn't see any smoke coming from inside the restaurant and called her out for playing a cruel joke on the customers by pulling the fire alarm. The hostess, sous chef, and waiter are all fired and told to get off the property. Manny then plans to serve dinner to Charles. The narrator revealed that the former sous chef has lost his lease on the building he acquired and has been unable to secure a new location. The former waiter was contacted by the authorities and has returned the items he stole. The former hostess still maintained no wrong-doing and has moved on to new employment. Manny has opened up his new location for another Spanish Potato Grill.|
|136||9||"Lobster Looting"||January 20, 2016||TBA||N/A|
|Richard and Marilyn, the brother and sister owners of Langosta Lounge in Asbury Park, New Jersey, contacts Charles Stiles after noticing a discrepancy in their lobster supply. The Mystery Diners go undercover and discover different things happening. The manager is seen having her own order of lobsters at the bottom. Even though efficient with her job, the waitress is seen giving out swimsuits to female customers in to-go bags while in cahoots with the cashier of the swimsuit shop (which Marilyn owns as part of their property) with the purchasing being cash only. The waiter is talking negatively about the consumption of lobsters and is seen stealing lobster traps from the marina as confirmed by Charles' private investigator Dennis who also mentions about the penalty of stealing lobster traps. When all four are confronted, the waiter claims that he was preserving the lobster population. The waiter is fired and the waitress and cashier are let go from their employment. Before Richard and Marilyn can decide what to do about the manager, they see footage of the former waiter fleeing to the beach in his latest attempt to preserve the lobster population leading Charles to run to the beach to stop him with Dennis right behind him. They succeed in stopping him. Richard states that he is at a loss of words for what he saw and Marilyn orders the former waiter to leave the property with Dennis escorting him away possibly to hand him over to the police. Richard and Marilyn thank Charles for his help and plan to cook him a meal. The narrator revealed the former waiter remains unapologetic in his actions to preserve the lobster population. Without their own venue, the former waitress and cashier were unsuccessful at selling their own swimsuit line. The manager was given a second chance and no longer orders lobsters for her own consumption. No lobsters ever went missing again at Langosta Lounge.|
|137||10||"Tables Turned"||January 27, 2016||TBA||N/A|
|Charles Stiles investigates to see if horrifying accusations made against the general manager Ryan are true with the help of El Toro De Oro's owner Xavier Franco (who came in from Las Vegas and was friends with Ryan) and the waiters Bryan and Jessica that alerted Charles. As Mystery Diners couldn't set up the hidden cameras and microphones as usual without raising suspicion, the narrator stated that the camera men had to pose as customers. Charles' makeup artists gives Xavier a foolproof disguise so that he and Charles can pose as customers. Senior Mystery Diner Amanda is also there posing as a customer with her date. Xavier gets a good look at the abuse that Ryan is giving to his male waiters and busboys where he even didn't have the shift manager Stew properly train the new employees. On top of it, he is also seen giving his girlfriend complimentary meals, allowing her to take checks (which aren't hers since she doesn't work there), and sexually harassing the female waitresses. When Ryan is caught abusing a male waiter again, Amanda manages to put an end to the situation and escorts Ryan to the restaurant's parking lot for the confrontation. There, Xavier removes his disguise and reprimands Ryan for the abuse he's caused with his fellow co-workers. Ryan thought his actions was helping the owner in handling the business, but Stiles and Amanda disagree. Stiles and Xavier has evidence of his abuse that is not only hurting morale in the restaurant, but also chasing customers away. Xavier fires Ryan and terminates their friendship, stating that Ryan hasn't grown up at all. After Ryan departs, Stiles and Amanda suggest to Xavier that he should let his staff know that he appreciates them and that he should promote one of his loyal staff members as manager. The narrator revealed that Ryan has been unsuccessful at mending his friendship with Xavier. His girlfriend was no longer seen at the restaurant while her last check was cancelled before she could cash it. Stew was promoted to general manager. Workplace harmony has returned and employee morale has never been better at El Toro De Oro.|
|138||11||"Hot Meat"||March 30, 2016||TBA||N/A|
|Tony, the owner of Rivoli's in Tom's River, New Jersey begins to believe that his new meat purveyor Eric (whose last name was bleeped) is selling him stolen goods when it appears to Tony that his orders are too good to be true. Charles Stiles sends in Mystery Diner Danny who has trouble infiltrating the restaurant because it is a family owned business and they don't like outsiders. Meanwhile, Charles's private investigator Daniel did a background check on Eric and revealed that he was in prison from 2009 to 2012 for aggravated assault. He also still had warrants issued in Pennsylvania, Massachusetts, and Delaware. Eric had a business card for a meat packing company that turned out to not exist which Daniel found out (the address was for an abandoned warehouse). Later, Daniel drove over to Eric's house where his delivery truck and Eric's driver Les came to pick him up. Daniel trailed them to an abandoned building next to the railroad tracks where another delivery truck was waiting. Tony and Charles find out that the meat he sold for low price was from another meat packing company with a delivery which they received from a truck driver named Omar. They witness Omar trying to end their deal only to be roughed up by them. Charles told Daniel to notify the police and to have them meet him at the restaurant. When the staff members find that Danny has a wire on him, Tony runs down there and clears things up with them. When all of them meet, the police officers that arrived place handcuffs on Eric and Les, leading to Charles and Tony confronting them about lying about their pasts and for their actions. Tony terminates his connections with Eric and Les who are then taken away by the police. While being pleased that none of his staff and family were involved, Tony thanks Charles and plans to cook him a pasta dish. The narrator revealed that Eric and Les are currently awaiting trial while no longer providing meat to people. The other meat packing company was informed of the scheme and Omar was terminated for his involvement. Tony's old meat purveyor was rehired to provide the meat. Tony is happy to report that meat prices are just right at Rivoli's.|
|139||12||"Rigged Rental"||April 6, 2016||TBA||N/A|
|Steve, the owner of Nashville Street Tacos and The Stillery in Nashville, Tennessee, believes his part-time apartment above his restaurant is being used while he's out of town. Charles Stiles sends in Mystery Diners Jamie and Brooke to investigate. They uncover serious problems with the manager at The Stillery and a female prep cook at Nashville Street Tacos involved in a scam. The manager at the Stillery is obviously running a rental scam for a self-help group in an apartment (under an assumed name on a rental website) that Steve owns when he's away and later a party secretly booked by Charles' private investigator Kimberly for Jamie who brought his cat over (which Steve is allergic to). In addition, the prep cook is seen upstairs cleaning the bathroom and taking out the trash before the next party arrives in order to suppress any suspicions. During the confrontation, the manager from the Stillery tries to convince Steve that he was trying to help bring in extra cash, but Charles doesn't believe him. Steve fires him and the cook from Nashville Street Tacos. The narrator revealed that the former Stillery manager and Nashville Street Tacos prep cook have moved on to new employment. No self-help group meetings are ever held in Steve's apartment. Steve was partially-inspired to rent out his apartment as long as the tenants follow his house rules.|
|140||13||"Love Hurts"||April 13, 2016||TBA||N/A|
The Mystery Diners count down the Top 10 favorite love-related scams that broke hearts as well as love delusions:
|141||14||"Crooked Contest"||April 20, 2016||TBA||N/A|
|Rose and Tom, the owners of Belcourt Taps in Nashville, Tennessee, contacts Charles Stiles for help after hearing rumors that their songwriting contest is rigged. 80s pop star Tiffany Darwish goes undercover as a Mystery Diner to investigate. The Mystery Diners show Rose and Tom that they have a right to be concerned thanks to the bartender Lee and the sound engineer Benjamin who are behind this. Lee had been sabotaging the singers with free alcohol and getting them drunk so they can't perform properly, also setting off a blender to drown out the sound of their singing. In addition to it, Benjamin was seen messing around with the stage and sound so the other performers who weren't so intoxicated couldn't perform well. On top of it, they're having a few contest performers sing songs written by Lee and rigging the votes so they can win, all confirmed by Charles' private investigator Angela who also revealed that Benjamin owns his own recording company. This leads up to a singer named Paige winning the contest with a song from Lee that contained lyrics from her phone. When Rose and Tom confront Lee, Benjamin, and Paige, the two men tried to claim it was for the good of the restaurant. Rose and Tom don't believe their accusations. When Charles asks Paige if she knew that part of the song she sang was from someone else, Paige doesn't answer and starts to silently cry, which Charles takes as a "no". Rose and Tom fire Lee and Benjamin while also telling Paige that she is disqualified from the contest. Rose and Tom then thank Charles for his help. The narrator revealed that Lee and Benjamin have ended their collaboration. Outside of Paige, the other three singers who won the three previous contests with Lee's songs were also disqualified. The singing contest no longer has problems at Belcourt Taps.|
|142||15||"Surprise Twists"||April 27, 2016||TBA||N/A|
The Mystery Diners count down the Top 10 biggest twists that surprised Charles Stiles and the various owners that called for his help:
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