NBTel was founded as the New Brunswick Telephone Company in 1888 after Bell Telephone Company of Canada's attempt to establish telephone service in the Maritimes failed. The company purchased the assets in New Brunswick, Canada from Bell Canada in 1889. In 1973, NBTel purchased the last independent telephone operator in New Brunswick, giving it a monopoly for telephone service in the province.
In 1924, the company built a telephone exchange in Sackville, New Brunswick. An extension was made in 1961 in order to house more equipment. Two years later, the building was sold to the Maritime Conference of the United Church of Canada.
Owned by holding company Bruncor, which Bell Canada gained a controlling interest in during the 1960s, NBTel was based in Saint John, New Brunswick, until its merger with the other Stentor Alliance companies in Atlantic Canada to form Aliant in 1999. In 2006, it is now known as Bell Aliant.
- NBTel was the first telephone company in Canada to be given Canadian Radio-television and Telecommunications Commission approval to provide television services in 1998 and was the first to launch this into service in 1999.
- NBTel was the first Canadian telephone company to provide internet service.
- In 1993, NBTel became the first telephone company in North America to use a fully digital switching network.
- NBTel was the first company to offer all customers voice mail service.
- "Case Study: The New Brunswick Telephone Company" (PDF). Archived from the original (PDF) on 2011-05-31. Retrieved 2010-10-03.
- "Historic Sites: 20th Century: NBTel Building". tantramarheritage.ca. Retrieved 2022-04-14.
- "NBTel To Use IMagicTV'S Software To Enable Interactive TV"
- "Achieving stable and reliable IPTV services over the network"
- Telecom Decision CRTC 98-7
- "Bob Justason"
- "New Brunswick-born innovations continue to enrich our lives". Archived from the original on 2011-07-15. Retrieved 2010-10-03.