NICE Systems

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NICE Ltd.
Public
Traded as TASENICE
NASDAQNICE
Industry Software
Business Intelligence
Speech Analytics
Video Analytics
Business consulting
IT consulting
Founded 1986; 31 years ago (1986)
Headquarters Ra'anana, Israel
Key people
David Kostman (Chairman), Barak Eilam (President & CEO)
Revenue Increase $1.015 billion (2016)
Increase $134.2 million (2016)
Profit Increase $116.9 million (2016)[1]
Number of employees
4,930 (2016)[2]
Subsidiaries NICE Systems Ltd.
NICE Systems Inc.
NICE Actimize Ltd.
NiceVision
inContact
(call center software)
Website www.nice.com

NICE Ltd.[3] (Hebrew: נייס מערכות‎‎) is an Israel-based company, specialising in telephone voice recording, data security, and surveillance, as well as systems that analyse this recorded data.[4]

The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities.

The company’s shares are traded on NASDAQ[5] as well as on the Tel Aviv Stock Exchange; where it is part of the TA-25 Index.[6]

Barak Eilam became CEO in April 2014, replacing Zeevi Bregman. Eilam previously headed the company's Americas division.[7][8] As of December 31, 2016 the company had 4,936 employees.[2]

History[edit]

NICE was founded in 1986 as Neptune Intelligence Computer Engineering (NICE) by 7 Israeli former army colleagues. The company initially focused on developing technology for security and defense applications, but soon refocused their efforts on civilian applications, mainly for contact center, financial services and business intelligence markets. The company crossed US$350 million in bookings in 2005.[9]

In 2017, NICE Systems accidentally exposed 6 Million Records of Verizon customers by an improperly configured Amazon S3 storage device. "The records, which held logs from residential customers who had called Verizon customer service in the past six months, were accessed via an unprotected Amazon S3 storage server controlled by an employee of Nice Systems. Each record included the customer’s name, mobile number, and account PIN, along with their home address, email address, and their Verizon account balance. While some records were partially redacted, most were not. Anyone with access to the records could have theoretically impersonated a subscriber and been granted access to their account." [10]

References[edit]

External links[edit]

  • NICE official web site