NTT Communications

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NTT Communications Corporation
HeadquartersTokyo, Japan
Key people
Tetsuya Shoji, President & CEO[1]
SubsidiariesNTT America
NTT Europe Ltd
NTT Resonant
emerio (in Japanese) (in English)
Primary ASN2914
NTT Hibiya building
NTT Shiodome building

NTT Communications (エヌ・ティ・ティ・コミュニケーションズ株式会社, Enutiti Komyunikēshonzu Kabushiki-gaisha), or NTT Com, is a Japanese telecommunications company which has operated its network services on a global scale with over 190 countries/regions and have locations in more than 70 countries/regions and employs approximately 5,500 people (NTT Communications Group: 11,500 employees) as of March 2020.[2] According to the source, its headquarter is located in the Otemachi Place West tower, Otemachi, Chiyoda, Tokyo.

NTT Communications Corporation was founded in July 1999 as the wholly owned subsidiary of Nippon Telegraph & Telephone (NTT) Corp, known as one of the largest and most famous telecom companies in Japan and around the world.[3] Currently, NTT Communications is offering network management, telecommunication services such as VPN, and communications technology (ICT) solutions[buzzword] including cloud, consulting, managed services to companies and governments other than their individual customers.[3]


1996-2005 Founding and early years

In 1996, several new policies were issued for Telecommunications Law, and as a result of this policy changing NTT Communications Corporation was established in July 1999.,[4] and Nippon Telegraph and Telephone Corporation (日本電信電話株式会社, Nippon Denshin Denwa Kabushiki-gaisha) has served as a parent company, controlling NTT Communications which responsible for long-distance and worldwide telephone services and two other local telecom companies since then.[5]

In 2000, the firm launched new international services called “0033 SAMURAI Mobile”, allowing users to make an international phone call with reasonable international calling fees.[6] Moreover, they began Data center services both within Japan and overseas to provide support for E-business conducted by corporations.[7]

On 1 March 2001, NTT Com accepted a license agreement with InterWise, a major provider of live eLearning and solutions[buzzword] for software-based enterprise.[8] Due to the agreement, NTT Communications could offer the InterWise system to their customers as a cross-corporation solution[buzzword], enabling the firm to expand its eLearning market, by using cutting-edge eLearning technology developed by InterWise to encourage information sharing besides development of company corporate.[8]

In December 2003, NTT Communications decided to take over operations from a major data communications services provider; Crosswave Communications Inc. (CWC) which failed for bankruptcy.[9] In addition, the source reported that NTT Com reached an agreement to acquire CWC with approximately 10 billion yen, NTT Communications PM Suzuki said.

On 3 October 2005, the company won for the Best Customer Care at the World Communication Awards 2005 held in London. Becoming the first Asian company to earn the award in the communication field.[10]

2006-2015 expansion

In 2006, NTT Communications started a new Open Computer Network also known as OCN Hosting Service, offering to mainly small and medium-sized enterprises in domestic.[11]

In May 2011, NTT purchased 70% of Frontline Systems, an Australian IT services provider.[12] In October 2013 it merged Frontline Systems with NTT Australia to form NTT ICT.[13]

On 17 July 2013, the world's first 100Gbit/s Ethernet technology on a cable system linking Japan and the United States was deployed by NTT Com, and the technology could enhance the design capacity of the company's system by 2.5 times.[14]

On 2 December 2014, the company, NTT Group's ICT solutions[buzzword], and business associated international communications won at the World Communications Awards (WCA) as the Best Global Operator, in which the prize is generally given to those who innovate and provide great customer experiences.[15]


In October 2017, Gartner Inc. positioned NTT Communications Corp. as the Leaders quadrant in the “Magic Quadrant for Managed Hybrid Cloud Hosting (MHCH), Asia/Pacific” for the third consecutive year.[16]

On 28 May 2020, the firm announced the possibility of information leakage because of unauthorized access, however, no information related to consumer customers was disclosed.[17] According to the official website, "on May 28 that some information—although no information on consumer customers—was possibly leaked externally on May 11 due to unauthorized access to NTT Com facilities by attackers on May 7."[17]

Corporate governance[edit]

NTT Communications Corporation's current board of directors as of September 2020.[18]


  • Toru Maruoka

Senior executive vice president

  • Hidemune Sugahara
  • Hiroki Kuriyama

Executive vice president

  • Tomohiro Ando

Senior vice president

  • Shuichi Sasakura
  • Hiromasa Takaoka
  • Junichi Kudo
  • Mamoru Watanabe
  • Hidetaka Nishikawa
  • Toshio Kanai
  • Katsushige Kojima
  • Shuji Inaba
  • Masayuki Oikawa
  • Sachiko Oonishi
  • Yoshiyuki Kobayashi
  • Hiraku Otsuchi
  • Satoshi Daimon
  • Takashi Ohira

Audit and Supervisory Board Member

  • Kazuhiko Aramoto
  • Sakuo Sakamoto
  • Ikuo Izutsu

Products and services[edit]

API gateway

A system enables both individual and corporate clients to directly control data operating and maintaining their services as one of the business processes associated with application procedures.[19] Moreover, the gateway allows customers, especially corporate clients to access NTT Com services for their global business activities effortlessly and with more high-speed.[19]

DDoS Protection Services

The company has expanded its Distributed Denial of Service (DDoS) Protection Services which allows the worldwide customers for global IP network to have an access to the network and to customize the level of services effortlessly and find their suitable supports.[20] NTT Communications had developed the protection services due to the fact that DDoS attacks could occur whenever, potentially being harmful to the network infrastructure, firm's performance, as well as the accessibility of a website or other IP system, and the impact caused by the attack may lead to the noticeable losses in revenues.[20]

Machine-to-Machine (M2M)

A secure worldwide available mobile service called M2M was started in Hong Kong and Thailand on 30 January 2015, and then the service has been expanded gradually in other global markets. Today, the Machine-to-Machine network is available in around 200 countries/regions.[21]

The Internet of Things (IoT)

IoT enables all sorts of physical objects to have network connectivity on the purpose of collecting data and information.[22] NTT Com believes that IoT technology would produce innovations leading and this is why the corporation provides the IoT Platform to their customers for encouraging digital transformation of the customer's business.[22]


Since September 2003, a de facto basic registry for internet services UDDI has offered by NTT Communications, and the registry allows users to find and search company names, its major businesses and services descriptions with greater ease.[23]

WebRTC Platform

NTT Com and two departments within the NTT Group including the ICT solutions[buzzword] international communications services have launched a new service Enterprise Cloud WebRTC Platform (known as ECL WebRTC).[24] Web RTC enables the same-day development of real-time communication via online platforms, specifically, voice and video communications, and data sharing on multiple devices including smartphones, tablets and web-based applications.[24]

NTT Group[edit]

The holding company Nippon Telegraph and Telephone Corporation (called NTT) is one of the major players in the Japanese telecommunication industry, which was founded in 1952.[25] Initially the mother company operated as a public telecom provider in the country, however, the corporation has developed their innovation strategy and has expanded its services and network management today. As of March 31, 2020, 319,050 people work for NTT Group as a whole, and consolidated operating revenues and that of income are ¥11,899.4 billion and ¥1,562.2 billion respectively.[26] Nippon Telegraph and Telephone group currently contains multiple corporations and these are operated in different kind of technological fields in order to meet their customer demands:[27][26]

Mobile communications Business

  • NTT DOCOMO, INC.: One of the largest mobile communications companies in Japan, which expanded its domestic mobile internet market by adopting strategies based on community management principles.[28]

Regional communications business - mostly providing regional telecom operations in domestic and related business.[29]

  • NTT East Corporation: The firm provides long-distance and international communication services, cable TV business etc.[29]
  • NTT West Corporation: Generally, NTT West Corporation offers similar services with NTT East Corporation, however in the other area. Moreover, West Corporation has entered into overseas markets.[29]

Long distance and, global or cross-border communications business - both of the following firms provide solutions[buzzword] services as well as long-distance communication services including cloud services, network services, data center services, and so forth.[29]

  • NTT Ltd.: Global operating company
  • NTT Communications Corporation: Japan operating company

Data communications business

  • NTT Data: NTT Group established a firm about data communication bureau in 1967 which is now known as NTT DATA Corporation and currently, the firm offers its services in both Japan and overseas.[30] Its main business activity is system integration, as well as network system services and their strength, is considered as the development of wide-ranging custom systems.[30]

International market[edit]


In January 2002, NTT Communications invested around $1 million for a unique technology power developed by Israel in order to expand their international services.[31] The new technology could fascinated NTT Communications since it had the ability to transfer audio or video files while connecting people in different locations.[31]


The Israeli technology was utilized for a new service targeting corporate customers and NTT Communications started offering the service in India in two months.[31] In June 2015, NTT Com's subsidiary NTT Communications India Private Limited (known as NTT Com India) built two more new branch offices in Ahmedabad and Guiarat in order to deliver its customers ICT solutions.[32]


The article "NTT Communications: PoP" describes that "NTT Communications ... announced it has deepened its network connectivity in Germany with a new Point of Presence (PoP) on its Tier-1 Global IP Network in Munich."[33] The POPs could offer Tier-1 network, allowing the company to deliver its customers network connections with high speed and low latency.[33]

China and Hong Kong

Financial Data Center Tower 2 (FDC2) which is the first data center in the countries was established by NTT Communications with the purpose of minimizing the data center costs and enhancing the efficiency of data center energy in an eco-friendly way.[34] As examples of energy efficient innovative technologies, cooling walls and batteries and water-side economization are included, and FDC2 has utilized renewable energy sources such as solar power by installing solar panels to the data center and has incorporated other ecological facilities like smart lighting systems for energy saving.[34] In fact, FDC2 has reduced 60% of energy consumption every year, leading to NTT Groups’ eco strategies.[34]

Malaysia, the Philippines, Singapore, and Hong Kong

NTT Com has launched a new operation called Asia Submarine-cable Express (ASE), an undersea cable connecting multiple big Asian cities with 40 Gbit/s on 20 August 2012.[35] The company has invested heavily in ASE, which has been built in cooperation with several Asian firms such as Telekom Malaysia, Philippines-based PLDT, and StarHub based in Singapore. The leading points for the cable system have been constructed in Japan, Malaysia, the Philippines, and Singapore and Hong Kong was added in early 2013.[35] The direct connection between the countries allows customers in different 5 countries to utilize the data centers, cloud services as well as network provided by NTT Com.[35]


NTT Com consists of the following major subsidiary companies:

  • Arkadin
  • Emerio
  • Netmagic Solutions
  • NTT Brazil
  • NTT Com Asia - the East Asia headquarters of NTT Communications.[36][37] It is responsible for the Hong Kong, Macau, Taiwan and Korea markets, as well as managing its wholly owned subsidiary HKNet. It employs over 380 staff.
  • NTT Com Security (ex Integralis)
  • NTT Com Thailand
  • NTT Communications India Private Limited
  • NTT Communications Russia
  • NTT Europe Ltd - founded in 1988 and has its headquarters in London, UK with branch offices in many European locations
  • NTT ICT (Australia)
  • NTT Resonant
  • NTT Singapore
  • NTTCom Managed Services
  • OCN or Open Computer Network
  • Verio
  • Virtela


Dimension Data

NTT Communications contracted with Dimension Data to create a provider called “cloud powerhouse”, which allows the companies. to provide their clients a solution with hybrid IT. The alliance will also encourage access to worldwide software-based network services, connecting more than 190 countries and approximately 140 global data centers.[38]

Mitsui Chemicals Inc.

The two companies presented a new prediction technology, utilizing deep learning-based artificial intelligence (AI) which were evolved by NTT Communication.[39] According to the article "Deep-learning-based", "The predictions are produced in just 20 minutes after sampling process data, by modeling the relationships between process data and raw material, and furnace conditions, using deep-learning-based artificial intelligence (AI) developed by NTT Com."[39]


NTT Communications expanded its service called “Disaster Recovery as a Service (DRaaS)” solution across the European network market, allowing corporate customers to develop their disaster recovery business by utilizing the enterprise cloud platform.[40] Originally, NTT Com's DRaaS solution was already available in the United States, however, the number of corporations incorporating disaster recovery service was expected to exceed the counterpart using conventional recovery services,[40] in other words, there was a higher possibility of increasing in the demand of disaster recovery service. Thus, NTT Communications decided to launch their DRaaS solutions in Europe with the support of Geminare.[40]


In the 2010s, both NTT Communications and a worldwide collaboration services provider “Arkadin” have determined to expand their partnership for the sake of offering video conferencing to Japanese organizations and businesses, especially for those are multinational clients based in the country, since NTT Communications has believed that the ability of Arkadin's video conferencing services based on cloud platform would allow the company to deliver customers their high quality video experiences with the HD video image and simple one-click access from any internet connected devices, such as laptop and mobile phone.[41]



  • The corporation has sponsored a rugby team NTT Communications Shining Arcs (commonly called as the Shining Arcs) which is presently playing in a rugby competition “the Japan Rugby Top League”.[42]

Theme park

  • NTT Communications has sponsored one of the rides in Tokyo Disneyland, Peter Pan's Flight which is themed to the Peter Pan's world.[43]
  • Also, the company has presented a ride in Tokyo DisneySea called Jasmine's Flying Carpets which is a ride attraction about the famous Disney movie Aladdin.[44]


  • A network operator enterprise in North America NANOG has been sponsored by NTT Communications, and NTT Com has agreed to support NANOG's three specific events including NANOG 70 held in Bellevue, Washington from 5 to 7 June 2018, NANOG71 scheduled in San Jose, California on 2–4 October and lastly NANOG 72 which was took place from 5 to 7 February in Atlanta, Georgia.[45]

See also[edit]


  1. ^ "About Us: Board of Directors". NTT Communications. Retrieved 22 December 2011.
  2. ^ "NTT Communications".
  3. ^ a b "State-of-the-art technology practices in corporate communications and global talent operations – building and activating a cognitive enterprise (NTT Communications case study)". ProQuest Central. doi:10.24818/RMCI.2020.2.136.
  4. ^ "NTT's transformation: From public telephone operator to major multimedia enterprise". Telecommunications Policy. Retrieved 28 September 2020.
  5. ^ "Japan to review NTT to enhance competition". Jiji Press English News Service. Retrieved 28 September 2020.
  6. ^ "0033 SAMURAI Mobile". Retrieved 30 September 2020.
  7. ^ "NTT Communications: NTT Communications announces future plan of data center business". ProQuest Central. Retrieved 30 September 2020.
  8. ^ a b "InterWise Announces License Agreement With NTT Communications Corporation For ASP Services and Cross-Enterprise Solution". ProQuest. Retrieved 10 November 2020.
  9. ^ "NTT Communications to Support Revival of Japan Data Firm Crosswave". Gale General OneFile. Retrieved 3 October 2020.
  10. ^ "NTT Com wins world communication award for best customer care". Gale General OneFile. Retrieved 3 October 2020.
  11. ^ "Verio shared hosting platform for Windows provides industry's first multisite capabilities launched in Japan through NTT Communications' OCN Hosting Service". ProQuest. Retrieved 3 October 2020.
  12. ^ "NTT Com buys controlling stake in Frontline Systems". 12 May 2011. Retrieved 8 August 2017.
  13. ^ "NTT Australia restructures into one-stop IT shop". 11 November 2013. Retrieved 8 August 2017.
  14. ^ "NTT communications deploys 100Gbps digital coherent technology on transpacific submarine cable". ProQuest. 17 July 2013. Retrieved 3 October 2020.
  15. ^ "NTT Communications wins Best Global Operator at World Communication Awards 2014". Gale General Onefile. Retrieved 10 November 2020.
  16. ^ "NTT Communications amed a leader in 2017 Gartner Magic Quadrant for Managed Hybrid Cloud Hosting, Asia/Pacific, for third year in a row". Retrieved 3 October 2020.
  17. ^ a b "NTT Com confirms possible information leak due to unauthorized access". Retrieved 3 October 2020.
  18. ^ "Board of directors". Retrieved 1 November 2020.
  19. ^ a b "NTT launches the NTT Communications API gateway". ProQuest. Retrieved 8 October 2020.
  20. ^ a b "NTT Com expands its DDoS protection services". Gale General Onefile. Retrieved 12 November 2020.
  21. ^ "Machine-to-Machine(M2M)". NTT Communications Go the Distance. Retrieved 8 October 2020.
  22. ^ a b "IoT platform". Retrieved 8 October 2020.
  23. ^ McIlraith, S. A; Plexousakis, D., & Van Harmelen, F. (Eds.) (2004). The Semantic Web – ISWC 2004: Third International Semantic Web Conference.CS1 maint: multiple names: authors list (link) CS1 maint: extra text: authors list (link)
  24. ^ a b "NTT Com Launches Enterprise Cloud WebRTC Platform". Gale General Onefile. Retrieved 11 November 2020.
  25. ^ Miyazaki, Kumiko; Giraldo, Evelyn (2015). "Innovation strategy and technological competence building to provide next generation network and services through convergence - the case of NTT in Japan". Asian Journal of Technology Innovation. 23: 74–92. doi:10.1080/19761597.2015.1019602. S2CID 154207362. Retrieved 10 October 2020.
  26. ^ a b "About NTT Group". Retrieved 10 October 2020.
  27. ^ Sakano, T.; Fadlullah, Z. M.; Thuan Ngo; Nishiyama, H.; Nakazawa, M.; Adachi, F.; Kato, N.; Takahara, A.; Kumagai, T.; Kasahara, H.; Kurihara, S. (2013). "Disaster-resilient networking: a new vision based on movable and deployable resource units". IEEE Network. 27 (4): 40–46. doi:10.1109/MNET.2013.6574664. S2CID 8034982. Retrieved 10 October 2020.
  28. ^ Kodama, Mitsuru (2002). "Transforming an Old Economy Company Through Strategic Communities". Long Range Planning. 35 (4): 349–365. doi:10.1016/S0024-6301(02)00076-6. Retrieved 11 October 2020.
  29. ^ a b c d "The status of Nippon Telegraph and Telephone Corporation (NTT)". ScienceDirect. Retrieved 11 October 2020.
  30. ^ a b "Capturing Value from Technology and Challenges to Past Successes: The Case of NTT DATA". TEC Working Paper Series. Retrieved 11 October 2020.
  31. ^ a b c "Here's looking at you". ProQuest. Retrieved 9 October 2020.
  32. ^ "NTT Communications to expand operations in India". Gale General Onefile. Retrieved 10 October 2020.
  33. ^ a b "NTT Communications: PoP Strong in Major Cities in Germany". Gale General Onefile. Retrieved 10 October 2020.
  34. ^ a b c "NTT Com shares secrets to cutting 60% power usage at FDC2". ProQuest. Retrieved 10 October 2020.
  35. ^ a b c "NTT Com launches ASE". ProQuest. Retrieved 1 November 2020.
  36. ^ Perez, Bien (9 August 2017). "NTT unveils Hong Kong's first 'financial data centre'". South China Morning Post. Retrieved 9 August 2017.
  37. ^ "Archived copy". Archived from the original on 14 October 2014. Retrieved 19 August 2017.CS1 maint: archived copy as title (link)
  38. ^ "Dimension Data creates cloud powerhouse with NTT". ProQuest. Retrieved 11 October 2020.
  39. ^ a b "Deep-learning-based' AI quickly predicts furnace products". Gale General Onefile. Retrieved 12 October 2020.
  40. ^ a b c "NTT Communications introduces DRaaS solution in Europe". Gale General Onefile. Retrieved 12 October 2020.
  41. ^ "NTT Communications Bolsters Partnership with Arkadin for Video Conferencing in Japan". Gale General Onefile. Retrieved 12 October 2020.
  42. ^ "The arts, culture, education and sports". Retrieved 11 October 2020.
  43. ^ "Peter Pan's Flight". Tokyo Disneay Resort. Retrieved 11 October 2020.
  44. ^ "Jasmine's Flying Carpets". Tokyo Disneay Resort. Retrieved 11 October 2020.
  45. ^ "NTT communications to serve as sponsor of NANOG". Gale General Onefile. Retrieved 11 October 2020.