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As of December 2015[update], Nakumatt had 65 stores in the African Great Lakes countries of Kenya, Uganda, Rwanda and Tanzania. It employed over 5,500, and had gross annual revenue in excess of US$450 million. At that time, it had plans to enter other African countries and to increase the number of stores in the countries where it already had a presence. In October 2017 the company ran out of funds and did not pay rents or wages. 60 stores were closed. As of August 2018 there was just five stores all of which were in Kenya. Nakumatt now has less than 500 Employees.
On 23 August 2008, Nakumatt opened its first store outside Kenya in the Union Trade Center, in Kigali, Rwanda. In June 2009, the first Nakumatt store in Uganda opened on Yusuf Lule Road on Kololo Hill, in central Kampala, the capital city. In November 2010, Nakumatt expanded its footprint in Kampala by acquiring Payless Supermarket, a Ugandan supermarket chain with two stores in the Kampala suburbs of Bugoloobi and Bukoto, bringing the number of stores in Uganda to three. The initial investment in the store in Kololo was approximately US$3 million. The two Payless Supermarket stores cost an estimated US$650,000. Nakumatt plans to expand the new stores at a later date. In February 2016, the retail chain announced plans to open five new stores outside Kenya during the first half of the year.
- Kenya — Five stores. one in Kisumu. one in Nakuru. Three in Nairobi. Prestige, Lavington, and Embakasi.
Nakumatt is a wholly Kenyan, privately held company, owned by the Atul Shah family. In July 2013, Kenyan print media indicated that the chain planned to sell a 25% stake to yet an unidentified investor and use the funds for regional expansion. After that sale, the Shah family will still remain the largest shareholder in the company.
The chain has a poor safety record and has faced strong criticism mainly regarding shoppers' and employees' safety. Main case in point is the 2009 Nakumatt fire in which over 29 people lost their lives. However, the management has taken steps to ensure that such accidents do not happen again.
2009 Nakumatt fire
Nakumatt has played a significant role in the urban development of Kenya's largest and capital city, Nairobi, through the construction of upscale malls throughout the Nairobi area, which include brand name stores, banks, international eateries, theatres, etc.:
Sole Sad & Invisible
The website of Nakumatt Holdings Limited was hacked by Iranian hackers called Sole Sad & Invisible. The website as of 31 May 2014 shows a message that the website is under construction. There is a new website www.nakumatt.net 
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