|Subsidiaries||In Kenya, Rwanda, Tanzania and Uganda|
As of December 2015[update], Nakumatt had nearly 65 stores in the African Great Lakes countries of Kenya, Uganda, Rwanda and Tanzania. It employed over 5,500, and had gross annual revenue in excess of US$450 million. At that time, it had plans to enter other African countries and to increase the number of stores in the countries where it already had a presence.
Vision, to become Africa’s undisputed retailer of choice.
Mission statement, enhancing the lifestyle of people in Africa by delivering the ultimate shopping experience
Win-Win: We will build mutually beneficial relationships with our colleagues, suppliers & customers.
Respect: We treat others as we expect to be treated with dignity and respect.
Innovation: We will constantly seek to identify & implement new ideas to enhance value.
Integrity and Ethics: We are honest, sincere, fair and transparent in all our activities and interactions.
Excellence: We will strive to be the best at what we do and deliver value beyond what is expected.
Walk the Talk: Our actions will speak louder than our words.
Socially Conscious: We care for the well being of our employees, our environment, & our community.
On 23 August 2008, Nakumatt opened its first store outside Kenya in the Union Trade Center, in Kigali, Rwanda. In June 2009, the first Nakumatt store in Uganda opened on Yusuf Lule Road on Kololo Hill, in central Kampala, the capital city. In November 2010, Nakumatt expanded its footprint in Kampala by acquiring Payless Supermarket, a Ugandan supermarket chain with two stores in the Kampala suburbs of Bugoloobi and Bukoto, bringing the number of stores in Uganda to three. The initial investment in the store in Kololo was approximately US$3 million. The two Payless Supermarket stores cost an estimated US$650,000. Nakumatt plans to expand the new stores at a later date. In February 2016, the retail chain announced plans to open five new stores outside Kenya during the first half of the year.
- Kenya — Thirty-four stores.
- Uganda — Nine stores: 1. Oasis Mall, Yusuf Lule Road, Central Kampala 2. Luthuli Rise, Bugoloobi 3. Kira Road, Bukoto 4. Village Mall, Bugoloobi 5. Acacia Mall, Kololo 6. Muganzirwazza Mall, Katwe. 7. Victoria Mall in Entebbe 8. One in Mbarara. and 9. One in Naalya, in suburban Kampala
- Rwanda — Three stores in Kigali.
- Tanzania — Five stores; one in Moshi, one in Arusha, and three stores in Dar es Salaam.
- Burundi - One store in development in Bujumbura
- South Sudan - Cancelled
Nakumatt is a wholly Kenyan, privately held company, owned by the Atul Shah family and Hotnet Limited. In July 2013, Kenyan print media indicated that the chain planned to sell a 25% stake to yet an unidentified investor and use the funds for regional expansion. After that sale, the Shah family will still remain the largest shareholder in the company.
The chain has a poor safety record and has faced strong criticism mainly regarding shoppers and employees safety. Main case in point is the 2009 Nakumatt fire in which over 29 people lost their lives. It's claimed that workers locked the supermarket doors when the fire started thereby trapping shoppers and employees inside. Most victims were burnt beyond recognition.
Despite this, the supermarket still has the emergency exit doors heavily locked raising safety concerns in case such an incident was to recur which is highly possible.
2009 Nakumatt fire
Nakumatt has played a significant role in the urban development of Kenya's largest and capital city, Nairobi, through the construction of upscale malls throughout the Nairobi area, which include brand name stores, banks, international eateries, theatres, etc.:
- Nakumatt Mega - 24-hour supermarket
- Nakumatt Junction
- Nakumatt Ukay - Kenya's first 24-hour supermarket
- Nakumatt West Gate - In development - destroyed in Westgate shopping mall attack in 2013
- Nakumatt Prestige
- Nakumatt Galleria on Langata Road
- Nakumatt Lifestyle - 24-hour supermarket
- Nakumatt Thika Road - In Thika Road Mall
- Nakumatt Garden City - along Thika Super Highway
Sole Sad & Invisible
The website of Nakumatt Holdings Limited was hacked by Iranian Hackers called Sole Sad & Invisible. The website as of 31 May 2014 shows a message that the website is under construction. Have got a new website www.nakumatt.net 
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