Nancy Lublin

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Nancy Lublin
Nancy Lublin.jpg
Lublin in 2010
Born (1971-06-30) June 30, 1971 (age 49)
Alma materBrown University (1993)
Known forCreator of Dress for Success, Former CEO of Do Something Inc., Former CEO of Crisis Text Line

Nancy Lublin (born June 30, 1971)[1] is the founder and former CEO of Crisis Text Line and was the creator of Dress for Success. She was also the CEO of Do Something Inc., a company that mobilizes youth to participate in social change, from 2003 to 2015.[2][3]

Early life and education[edit]

Lublin attended the Kingswood-Oxford School in West Hartford, Connecticut, before graduating from Brown University in 1993, Oxford University (where she was a Marshall Scholar), and New York University School of Law.


In 1995, Lublin founded the organization Dress for Success, starting with $5,000 in seed money and a group of nuns in Harlem.[4] The organization provides women with interview suits and career development training in more than 114 cities in 12 countries.[5]

From August 2003 to October 2015, Lublin oversaw the growth of Do Something and led the effort to begin awarding more grant money to younger candidates seeking social change. The not-for-profit company has seen a significant revival, primarily in its use of online marketing and social campaigns. In 2007 the organization began hosting the DoSomething Awards (previously held, since 1996, as the Br!ck Awards). Broadcast on VH1 (through 2013), they were the first televised awards show celebrating volunteerism, and featured hosts including Jane Lynch (2011), cast members of New Girl (2012),[6] and Sophia Bush (2013). Since 2013, the DoSomething Awards have been given monthly, awarding scholarships to young people that have distinguished themselves through volunteerism.[7]

Lublin's resignation letter from Do Something was picked up by Refinery29 with the headline "This Might Be The Best Resignation Letter Ever Written."[8] The letter itself described Lublin's successes at the organization.[9]

Lublin wrote a monthly column in Fast Company entitled "Do Something".[10] She has been a featured speaker at TED conferences.[11][12]

In 2013, while still CEO of Do Something, Lublin developed her first TED talk into the foundation for a new nonprofit organization, Crisis Text Line. Crisis Text Line is the first 24/7, free, nationwide text line,[2] using big data techniques (and algorithms) to stack-rank the texter queue based on severity.[13]

In 2020, after multiple complaints about management, Crisis Text Line staffers staged a virtual walkout and Twitter campaign demanding the Board of Directors create an "anti-racist" work environment.[14] In response the Board terminated Lublin and replaced two Board members.[15]

Published works[edit]

Lublin's Zilch: The Power of Zero in Business was released on June 23, 2010.[16] She has also published "Do Something!: A Handbook for Young Activists".[17] and "Pandora's Box: Feminism Confronts Reproductive Technology".[18]

Lublin was also an editor of "The XYZ Factor: The Guide to Creating a Culture of Impact".[19] The book is a collection of essays from staff members on their experiences building and participating in a positive workplace culture.

Awards and honors[edit]

Lublin was named one of Fortune's "World's 50 Greatest Leaders" (2014) and Marie Claire's "20 Women Changing the World" (2014). She is a Crown Fellow of the Aspen Institute (2013) and was selected as one of Schwab's Social Entrepreneurs of the Year (2014).[20]

Lublin was named to the World Economic Forum's Young Global Leaders (2007), one of Glamour magazine's Women of Worth (2006), received Fast Company's Fast 50 Award (2002), and was named the NYC Women's Commission Woman of the Year (2000)[21] as well as the Schwab Foundation's Social Entrepreneur of the Year (2016).[citation needed] She was also named in LinkedIn’s top 50 Influencers (2018) and The NonProfit Times' Power & Influence Top 50 (2011, 2012, 2013, 2014).[22]

In 2017 she was featured as a protagonist in the podcast series by Reid Hoffman (Linkedin co-founder), Masters of Scale, among other businessmen of success such as Mark Zuckerberg, John Elkann and Brian Chesky. She discussed the strategy at Crisis Text Line and how they adapted it to scale.[23]

In 2018, Lublin was awarded an Honorary Doctorate from The New School.[24]

Lublin is a member of Phi Beta Kappa.[25]


  1. ^ "Lublin, Nancy, 1971-". Library of Congress. Retrieved 2015-08-10.
  2. ^ a b Gregory, Alice (February 9, 2015). "R U There? A new counselling service harnesses the power of the text message". The New Yorker. Retrieved 2015-03-16.
  3. ^ Pozin, Ilya (13 November 2014). "20 Entrepreneurs Shaking Up New York's Tech Scene". Forbes. Retrieved 10 November 2016.
  4. ^ "Nancy Lublin: Grit happens | Masters of Scale podcast". WaitWhat. Retrieved 2018-03-19.
  5. ^ "Nancy Lublin, founder of Dress for Success". National Public Radio. October 21, 2010.
  6. ^ Rome, Emily. "Lea Michele, Ben Affleck, Kristen Bell honored at Do Something Awards". Entertainment Weekly. Retrieved 12 April 2021.
  7. ^ Nardino, Meredith. "PAYS TO DO GOOD: Meet our DoSomething scholarship winners". Do Something. Retrieved 12 April 2021.
  8. ^ Stanberry, Lindsey. "This Might Be the Best Resignation Letter Ever Written". Refinery 29.
  9. ^ Lublin, Nancy. " CEO Nancy Lublin Announces She's Leaving In October to Run Crisis Text Line".
  10. ^ "Do Something" Fast Company
  11. ^ "TED 2020: Crisis support for the world, one text away". TED Ideas Worth Spreading. TED. Retrieved 17 May 2021.
  12. ^ "TEDxSiliconValley – Nancy Lublin – 12/12/09". YouTube. February 12, 2010.
  13. ^ Cornish, Audie. "What We've Learned From The Data On Crisis Counseling Via Text Message". DPM. Delaware Public Media. Retrieved 12 April 2021.
  14. ^ Schiffer, Zoe. "Crisis Mode". The Verge. Vox Media. Retrieved 21 April 2021.
  15. ^ Business, Sara Ashley O'Brien, CNN. "Crisis Text Line CEO fired amid staff revolt". CNN. Retrieved 2020-06-13.
  16. ^ "Zilch: The Power of Zero in Business".
  17. ^ Do Something!: A Handbook for Young Activists. ISBN 0761157476.
  18. ^ Lublin, Nancy (1998). Pandora's Box: Feminism Confronts Reproductive Technology. ISBN 084768637X.
  19. ^ Org, Dosomething; Lublin, Nancy; Ruderman, Alyssa (October 20, 2014). The XYZ Factor: The Guide to Creating a Culture of Impact. ISBN 978-1118928141.
  20. ^ "Previous Women to Watch Honorees". JWI Women to Watch. Jewish Women International. Retrieved 22 April 2021.
  21. ^
  22. ^ "The NPT Power & Influence Hall of Fame" (PDF). The NonProfit Times. The NonProfit Times. Retrieved 21 April 2021.
  23. ^ "Master of Scale - Nancy Lublin".
  24. ^ "Meet The New School's 2018 Honorary Degree Recipients". 2018-05-17.
  25. ^

External links[edit]