|Genre||Mozambican style peri-peri chicken|
|Founded||1987, Johannesburg, South Africa|
|Founder||Fernando Duarte and Robert Brozin|
|Headquarters||Johannesburg, South Africa|
|Dick Enthoven, owner|
|Products||Chicken and related Mozambican cuisine|
Nando's is an international casual dining restaurant chain originating in South Africa. Founded in 1987, Nando's operates over 1,000 outlets in 35 countries. The logo is based on the Rooster of Barcelos.
- 1 History
- 2 Worldwide locations
- 2.1 Africa
- 2.2 Asia
- 2.3 Europe
- 2.4 North America
- 2.5 Oceania
- 3 Controversies
- 4 Nando's Black Card
- 5 See also
- 6 References
- 7 External links
The restaurant was founded in 1987 in the Johannesburg suburb Rosettenville when Portuguese-born audio engineer Fernando Duarte took his entrepreneur friend Robert Brozin to a Portuguese takeaway called Chickenland for a meal. After trying the chicken with piri piri, they bought the restaurant for about 80,000 rand (equivalent of about £25,000 at the time). They renamed the restaurant Nando's after Fernando's first born son. After two years the restaurant had four outlets, three in Johannesburg and one in Portugal. As of 2017 there were over 1,000 Nando's branches in 35 countries.
In 2010, Advertising Age magazine named Nando's one of the world's top 30 hottest marketing brands alongside Tato Nano, MTN and Natura. As of July 2014, the Nando's restaurant group is ultimately owned by South African businessman Dick Enthoven and his family. Enthoven's son, Robby Enthoven, was responsible for expanding the Nando's chain in the United Kingdom.
Nando's has locations in five continents worldwide.
Fernando Duarte and his friend Robert Brozin the founders of the first Nando's restaurant bought a joint previously called "ChickenLand" and renamed it Nando's. They opened it in 1987. By 1997, there were 105 Nando's restaurants in the country.
Nando's has been operating in Botswana since 1993. There are currently 17 restaurants in Botswana: 9 in Gaborone, 1 in Jwaneng, 1 in Maun, 2 in Francistown, 1 in Mahalapye, 1 in Palapye, 1 in Kasane and 1 in Letlhakane.
There are two outlets in Eswatini, in Mbabane and Manzini.
Nando's launched in Namibia in 1995.
Nando's began operating in Zambia in 2002.
In Zimbabwe, there are a total of 11 restaurants.
Nando’s has three restaurants in Bahrain as of present.
Nando's has been established in Malaysia since 1998. As of May 2015, there were 69 restaurants operating throughout the country.
Nando's has been established since 2001. It has currently nine restaurants nationwide. Nando's has 4 outlets in Lahore, 3 in Karachi and 1 each in Islamabad and Faisalabad.
In Qatar, Nando's has been established since 2001, with the first restaurant located on Salwa Road.
Nando's was first established in Ireland in 2008. The company opened its flagship restaurant on St Andrew Street in the city centre of Dublin in November 2011, employing 60 staff members to manage a 3,800 square feet (350 m2) space spread over two floors. As of early 2015, they have expanded to a total of 10 outlets in Ireland.
Nando's opened its first UK restaurant in 1992 in the west London suburbs of Ealing and Earls Court, initially focusing on takeaway food. The UK arm, owned by the Enthoven family via a private equity company, struggled until chairman Dick Enthoven put his son Robert in control. The focus then moved from takeaways to a mixed service (counter ordering and table service) model. Branches also chose individual design and decor to move away from a restaurant-chain image. The company employs around 8,000 staff in the UK and, as of 2013, had over 280 branches in Great Britain and Northern Ireland, with some 60 being halal.
Nando's takeaway can also be ordered online and by phone to be collected in store. Nando’s takeaway has also expanded into delivery in some locations.
Nando's has operated since 1994 in Canada, with branches in the provinces of British Columbia, Alberta and Ontario.
Nando's opened its first United States location in 2008 in Washington, D.C. Nando's currently has 40 restaurants in the US: 12 in Chicago; 6 in Washington, D.C.; 13 in Maryland; and 9 in Virginia.
Nando's has been in the Australian marketplace since 1990, when the first restaurant opened in Tuart Hill in Western Australia. As of 2013[update] there were over 270 restaurants in Australia, with further growth planned. Nando's Australia uses certified Halal chicken throughout its chains, and they do not come in contact with any non Halal food items. However, they do sell alcohol and bacon in many restaurants.
Australian refugee advertisement
In Australia, Nando's ran an advertising campaign based around the 2002 political controversy regarding the mandatory detention of refugees. The detainees had been waging a hunger strike campaign, even resorting to physically sewing their lips closed. Nando's adverts proclaimed that the strikers "decided to unsew their lips after hearing the news that with every Nando's quarter chicken combo, Nando's are giving away an extra quarter chicken free". Melbourne's Sphere Advertising said that the ad was designed to spark controversy, saying that they knew that "there's a section of our audience that's going to be uncomfortable... but we want to evoke a response".
During the South African national elections of 2009, Nando's made an advert lampooning African National Congress Youth League then president Julius Malema by using a puppet that resembled him. Malema's lawyers sued Nando's and the original advert was removed. However, an altered version was released, with the puppet's face pixelated and the voice altered. The puppet used in the advert was later sold at auction for R100,000 which was donated to an educational charity.
Last Dictator advertisement
In 2011 Nando's launched a "Last dictators" advert in South Africa. The 60-second commercial shows a sad Robert Mugabe dining alone at Christmas in a large mansion while he reminisces about "happier times" with former dictators, such as playing water tag with Muammar Gaddafi, making snow angels in the sand with Saddam Hussein, singing Karaoke with Mao Zedong, pushing P. W. Botha on a swing set, and riding a British Covenanter cruiser tank with Idi Amin in a similar fashion to Leonardo DiCaprio and Kate Winslet embracing each other from the movie Titanic, while the music from "Those Were the Days" is played. Musekiwa Kumbula, holder of the Nando's franchise in Zimbabwe, said his group "strongly feels the advertisement is insensitive and in poor taste". The advert also offended Chipangano, a Zimbabwean youth militia loyal to Mugabe, who then demanded an apology from Nando's, threatened to boycott the South Africa-based chain, and demanded the advert be withdrawn or the restaurant face retribution. Nando's South Africa subsequently withdrew the advert citing threats to its staff in Zimbabwe from a youth group.
Food Hygiene Convictions Western Australia
Several Nando outlets have been convicted of an offence under the Food Act 2008 (WA) (external site) and its subsidiary legislation by the Health Department of Western Australia and listed on the offenders' list at https://ww2.health.wa.gov.au/Articles/F_I/Food-offenders/Publication-of-names-of-offenders-list
Corporation tax bill
Both The Guardian newspaper (UK) and the American non-profit publication ICIJ received documents in July 2014 revealing the details of past and present offshore clients of wealth managers Kleinwort Benson, including the Nando's restaurant group. The Guardian published its belief that, through the use of businesses in Malta, Guernsey and the Netherlands, Enthoven legally reduces the group's UK corporation tax bill by "up to a third". According to the British newspaper, Enthoven's profits eventually accumulate in the Kleinwort Benson-managed "Taro III Trust" that is based in Jersey and contains at least £750 million.
While no member of the Enthoven family agreed to speak with The Guardian, a company representative explained that UK tax laws are not applicable to Enthoven, as "He [Enthoven] is not resident in the US or the UK." The spokesperson also stated that, in the UK, Nando's paid corporation tax of £12.6 million on a profit of £58.2 million for the year ending February 2013.
Nando's Black Card
The existence of a special 'Black Card' enabling free meals and soft drinks for five people at any time were revealed in 2015 by two musicians, who stated that they were donating free food to the homeless in Manchester, UK.
- Chicken restaurant
- List of fast-food chicken restaurants
- Oporto – Australian-based Portuguese themed chicken restaurant
- TASTE Holdings – management group in which Chickenland (Pty) Ltd has significant shareholding
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- "Nando's - Our Restaurants". Nando's USA. Retrieved 5 October 2017.
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- "Nando's Restaurants near Melbourne". Nando's Australia. Retrieved 20 December 2012.
- "Burning with Curiosity? | Flame-grilled PERi-PERi chicken restaurants | Nando's Australia". Nandos.com.au. Retrieved 9 December 2015.
- "New stores open as Nando's sold back to Australia" (Media release). Franchise New Zealand. Franchise New Zealand. 3 April 2014. Retrieved 15 September 2014.
- Gotting, Peter (29 July 2002). "Asylum seekers' plight used to peddle chickens". The Age. Melbourne. Retrieved 20 December 2012.
- Karyn Maughan (7 May 2009). "Julius puppet finds new home". IOL News. Retrieved 20 December 2012.
- Rotherham, Seth (24 November 2011). "Nando's Releases 'Last Dictator' Commercial, Feat. Mugabe, Gaddafi And Hussein". 2OceansVibe. Retrieved 20 December 2012.
- Shaw, Angus (30 November 2011). "'Last dictator' spoof angers Mugabe faithful". The Independent. London. Retrieved 20 December 2012.
- "Nando's 'Mugabe' ad causes controversy in South Africa". BBC News. 2 December 2011. Retrieved 20 December 2012.
- "Manchester musicians use mythical Nando's 'Black Card' to feed hundreds of city's homeless". Manchester Evening News. Retrieved 8 March 2016.
|Wikimedia Commons has media related to Nando's.|
- Official website - (global)