Neal's Yard Remedies

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Neal's Yard Remedies, Covent Garden, London
Neal's Yard Remedies

Neal's Yard Remedies is a UK-based multi-level marketing (MLM) company that sells cosmetics, skin care products, and essential oils. The company was founded in 1981 in Covent Garden, London.


The first Neal's Yard Remedies shop was opened in 1981 by Romy Fraser in Neal's Yard in Covent Garden. The shop offered dried herbs, homoeopathic products, essential oils, Bach flower remedies, and a range of toiletries based on herbs and essential oils.[1][2]

In 2005, Neal's Yard Remedies head office moved from South London to a new purpose-built eco-factory facility at Peacemarsh, near Gillingham, Dorset. That same year Fraser sold the business to Peter Kindersley,[3] former publisher and owner of Sheepdrove Organic Farm, for an undisclosed amount.

The company's products received several awards in 2009.[4][5][5][6][dead link] In 2015, the company received an award for innovation in the supply chain category of The Guardian Sustainable Business Awards[7]

In April 2008, the company was investigated by the BBC for claiming that the homoeopathic preparations they sell can help prevent and treat serious fatal diseases such as malaria. It was reported that this practice was "highly dangerous and it puts people's lives at risk."[8] Subsequently the Medicines and Healthcare Products Regulatory Agency (MHRA) said the product was "clearly intended to be viewed as a treatment or preventive" and the company's actions "potentially harmful to public health and misleading"; Neal's Yard accepted there was no proof that it worked and have discontinued the product.[9]

In May 2009 The Guardian's Ethical Living blog invited the company to participate in an online discussion, having apparently received confirmation of willingness for discussion.[10] A later posting from a Guardian editor stated that Neal's Yard was "working on replies".[10] Following the posting of questions about the efficacy of their remedies, and comments of a sceptical nature towards Neal's Yard alternative medicines, the company decided not to participate in the discussion, and the thread was therefore closed.[10] The refusal of Neal's Yard Remedies to answer any of the questions was criticised by public relations experts.[11][12]

In March 2018, Neal's Yard Remedies was notified that their products Covent Garden Superfood Organic Greens Complex and Covent Garden Superfood Organic Cocoa Blend violated the California Health & Safety Code (Proposition 65) because the company had failed to provide required warnings that the products contained lead and cadmium, respectively, and thereby posed a potential health risk to consumers. In July 2018, the company was ordered to pay a settlement of $27,000.[13]

In September 2018, the company’s Cocoa Eye Shadow was banned for importation into the U.S. due to microbiological contamination.[14]


In 2009, the company commissioned researchers from Kingston University to test the health properties of 21 plant and herb extracts. The research findings were published in the online open-access journal BMC Complementary and Alternative Medicine.[15]


  1. ^ Nachman, Sherrie: The Unbeaten Path: In London, a New (Age) England, The Washington Post, 3 May 1998.
  2. ^ "Marks and Spencer's Rose honoured". BBC News. 29 December 2007.
  3. ^ Shepard, Anna: Neal's Yard founder: a real eco pioneer Archived 15 June 2011 at the Wayback Machine, The Times, 23 August 2008
  4. ^ McDonald's praised for happy cows, BBC News, 13 October 2005.
  5. ^ a b "Archived copy". Archived from the original on 21 February 2010. Retrieved 26 October 2009.CS1 maint: Archived copy as title (link)
  6. ^ Best Organic/Natural Product, Sunday Times, 10 May 2009
  7. ^ Beavis, Lynn (2015-04-30). "Fair trading for the future". The Guardian. Retrieved 2018-01-29.
  8. ^ Homeopathic remedy claims are disputed, BBC South West, 11 April 2008.
  9. ^ "Firm 'misled' over malaria drug". BBC News. 6 May 2008. Retrieved 7 May 2008.
  10. ^ a b c Vaughan, Adam (26 May 2009). "You ask, they answer: Neal's Yard Remedies". The Guardian. London. Retrieved 20 May 2010.
  11. ^ Vaughan, Adam (28 May 2009). "The PR lessons from Neal's Yard Remedies public debate U-turn". The Guardian. London. Retrieved 20 May 2010.
  12. ^
  13. ^ Becerra, Xavier. "60 Day Notice 2018-00277". State of California Department of Justice. Attorney General. Retrieved December 10, 2018.
  14. ^ "Import Alert 53-17". U.S. Food & Drug Administration. Retrieved December 10, 2018.
  15. ^ Thring TS, Hili P, Naughton DP. (4 August 2009). "Anti-collagenase, anti-elastase and anti-oxidant activities of extracts from 21 plants". BMC Complement Altern Med. 9 (27): 27. doi:10.1186/1472-6882-9-27. PMC 2728709. PMID 19653897. Retrieved 2 September 2017.CS1 maint: Multiple names: authors list (link)

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