Norfolk Fire and Rescue Service

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Norfolk Fire and Rescue Service
Aestimemur agendo
Operational area
Country  England
County  Norfolk
Agency overview
Chief Fire Officer Roy Harold
Facilities and equipment
Stations 42
Official website

Norfolk Fire and Rescue Service operates in the English non-metropolitan county of Norfolk.

The Headquarters[edit]

The Headquarters of Norfolk Fire and Rescue Service is in the village of Hethersett which is 6 miles (9.7 km) south-west of Norwich.[1] The full address is Whitegates, Hethersett, NR9 3DN. Whitegates was commandeered for use by the National Fire Service during the Second World War and was eventually purchased by Norfolk County Council in 1950. The building was built as a family home in the late eighteenth century and has had various owners over the years. New building at the rear of the original house in recent times has replaced the coach house and stables of earlier times.

Fire Stations/Appliances[edit]

Station Callsign Station Name Duty System Appliances
Acle Retained 1x RRP
N40 Attleborough Retained 1x RP, 1x O&WSU
N20 Aylsham Retained 1x WrL
N88 Carrow Wholetime 1x HRP, 1x TRU, 1x IrbT, 1x US&RDU
N66 Cromer Retained 1x WrL, 1x RP
N42 Dereham Retained 1x WrL, 1x RP
N88 USAR Wholetime/Retained 1x SDU, 1x TRU, 1x IrbT, 1x OSU, 3x PM + Modules 1/2/3/4/5
Diss Retained 1x WrL, 1x RP
Downham Market Retained 1x RP
N87 East Harling Retained 1x WrL
N44 Fakenham Retained 1x RP, 1x WrT, 1x F/WrC
Gorleston Wholetime/Retained 1x WrT
N69 Great Yarmouth Wholetime/Retained 1x WrL, 1x HRP, 1x RRP, 1x ALP
Harleston Retained 1x WrL
Heacham Retained 1x RP
N73 Hethersett Retained 1x RP, 1x F/WrC, 1x IRU
Hingham Retained 1x WrL
Holt Retained 1x RP
N46 Hunstanton Retained 1x RP
N47 King's Lynn North Wholetime (Split Crew)/Retained 1x RP, 1x WrL, 1x RRP, 1x ALP
N47 King's Lynn South Wholetime (Split Crew) 1x HRP, 1x TRU, 1x IrbT
Loddon Retained 1x RRP
N26 Long Stratton Retained 1x WrL
Martham Retained 1x RRP
Massingham Retained 1x WrL
Methwold Retained 1x RRP
N72 Mundesley Retained 1x WrL
N87 North Earlham Wholetime/Retained 1x RP, 1x WrT, 1x ALP
N73 North Walsham Retained 1x WrL
Outwell Retained 1x WrL
Reepham Retained 1x WrL
Sandringham Retained 2x WrT
N74 Sheringham Retained 1x WrL
N29 Sprowston Wholetime 1x RP, 1x EPU, 1x FESS
N75 Staltham Retained 1x RP
N52 Swaffham Retained 1x RP
Terrington Retained 1x RP
N54 Thetford Day Crewed/Retained 1x HRP, 1x RRP, 1x TRU, 1x IrbT, 1x PM pods: 1x HVP, 1x HVHL
N57 Watton Retained 1x RP
Wells Retained 1x WrL
West Walton Retained 1x WrT
Wroxham Retained 1x RRP
N31 Wymondham Retained 2x WrL, 1x CCU

Fire Appliance Glossary/Callsigns[edit]

  • Rescue Pump (RP): P1 / P2
  • Water Ladder (WrL): P3 / P4
  • Water Tender (WrT): P5 / P6
  • Heavy Rescue Pump (HRP): P7
  • Rural Response Pump (RRP): P8
  • Foam / Water Carrier (F/WrC): W9
  • Aerial Ladder Platform (ALP): A6
  • Command & Control Unit (CCU): C0
  • Environmental Protection Unit (EPU): H0
  • Fire & Emergency Support Service (FESS): S0
  • Operational & Welfare Support Unit (O&WSU): S1
  • Technical Rescue Unit (TRU): S0
  • Inshore Rescue Boat (IrbT)
  • Underwater Search & Recovery Diving Unit (US&RDU): S2
  • Prime Mover (PM): T9


  • High Volume Pump (HVP)
  • High Volume Hose Layer (HVHL)

CBRN Response:

Incident Response Unit (IRU): H9

Urban Search & Rescue Unit (USAR):

Norfolk also hosts one of the UK's Urban Search and Rescue teams, these were originally set up as a response to the 9/11 tragedy in New York. The Norfolk team comprises 15 wholetime USAR technicians and 16 retained technicians along with a search dog. The team is based in Dereham in central Norfolk alongside the town's retained crew.

  • Search & Rescue Dog Unit (SDU): R9
  • Technical Rescue Unit (TRU): S0
  • Inshore Rescue Boat (IrbT)
  • Operational Support Unit (OSU): S1
  • Prime Mover (PM): T6 / T7 / T8


  • Module 1 - Technical Search Equipment
  • Module 2 - Heavy Transport, Confined Space & Hot Cutting Equipment
  • Module 3 - Breaching & Breaking Equipment
  • Module 4 - Multi Purpose Vehicle
  • Module 5 - Shoring Operations

Notable Incidents[edit]

  • 1966 Neatishead - three firefighters lost their lives tackling a fire in a bunker at RAF Neatishead. The cause was arson.
  • 1991 Thetford - Plastic recycling centre. A large fire which burned for four days[2]
  • 1994 Norwich - Norwich library destroyed by fire. The main fire station of Norwich was opposite the library but due to the dramatic spread of the fire the building could not be saved[3]
  • 1995 Wroxham - a ten-hour blaze in a department store[4]
  • 1995 Norwich - a fire in the historic Assembly Rooms
  • 1998 Attleborough - Poultry processing plant fire
  • 1999 Ditchingham - Maltings fire
  • 2011 Great Yarmouth - four men killed in industrial accident; nine fire crews attended[5]
  • 2013 Norwich - eleven people injured in low speed train crash at Norwich railway station. The signal box was not alerted to the accident for 24 minutes[6][7]
  • 2013 Swaffham - Fish and Chip shop destroyed in blaze with 10 appliances in attendance.
  • 2014 Fakenham - 90 firefighters attended a fire in a department store[8]
  • 2014 Cley-next-the-Sea - a US Air Force Sikorsky HH-60 Pave Hawk crashed, killing four crew
  • 2014 Gillingham - four men killed in helicopter crash in thick fog; one of them was Edward Haughey, Baron Ballyedmond.
  • 2016 Great Yarmouth - 20 plus appliances and 88 firecrew attend large fire on Regent road inside Regent Arcade and Super Bowl UK Regent. Building destroyed.[9]



See also[edit]


External links[edit]