The company also makes various other culinary products, including the NuWave Precision Induction Cooktop, the NuWave Brio Digital Air Fryer, NuWave Flavor-Lockers, NuWave Nutri-Pot Digital Pressure Cooker and Duralon Non-Stick Cookware.
On 23 January 2014 the Better Business Bureau issued a consumer warning regarding Hearthware, Inc. for a variety of issues. According to Dennis Horton, director of the Rockville, IL office of the Better Business Bureau, the company has been the subject of repeated complaints regarding shipping costs and other issues:
The single largest number of complaints allege that consumers were charged either for free products or in exorbitant shipping and processing fees associated with products they thought were free. This is a distinct pattern of complaints, which the company has not corrected. In addition, other complaint topics include: faulty product, difficulty in returning or receiving a refund, misleading advertising practices, and difficulty in contacting the company with emails and phone calls unanswered.
- "BBB Warns Customers of Hearthware, Inc. and NuWave Oven Product". WIFR. Retrieved 23 January 2015.
- "Customer Complaints Summary". BBB rating = B. Better Business Bureau. Retrieved Oct 6, 2016.