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Otis Worldwide

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Otis Worldwide Corporation
Otis Elevator Company
Company typePublic
IndustryTransport systems
PredecessorUnited Technologies
Founded20 September 1853; 170 years ago (1853-09-20) (acquired in 1976, spun off in 2020)
FounderElisha Otis (original Otis Elevator Company)
HeadquartersFarmington, Connecticut, U.S.
Area served
Key people
Judy Marks (President and CEO)
ProductsElevators and escalators
RevenueIncrease US$14.21 billion (2023)
Increase US$2.186 billion (2023)
Increase US$1.406 billion (2023)
Total assetsIncrease US$10.12 billion (2023)
Total equityDecrease US$−4.92 billion (2023)
Number of employees
71,000 (2023)
Footnotes / references

Otis Worldwide Corporation (branded as the Otis Elevator Company, its former legal name) is an American company that develops, manufactures and markets elevators, escalators, moving walkways, and related equipment.

Based in Farmington, Connecticut, U.S., Otis is the world's largest manufacturer of vertical transportation systems, principally focusing on elevators, moving walkways, and escalators.[2] The company pioneered the development of the "safety elevator", invented by Elisha Otis in 1852, which used a special mechanism to lock the elevator car in place should the hoisting ropes fail.

The Otis Elevator Company was acquired by United Technologies in 1976, but it was spun off as an independent company 44 years later in April 2020 as Otis Worldwide Corporation.[3][4]

Its slogan is "Made to move you".


The booming elevator market[edit]

In 1852, Elisha Otis invented the safety elevator, which automatically comes to a halt if the hoisting rope breaks. After a demonstration at the 1853 New York World's Fair, the elevator industry established credibility.[5]

Otis elevator in Glasgow, Scotland, imported from the U.S. in 1856 for Gardner's Warehouse, the oldest cast-iron fronted building in the British Isles.[6]

The Otis Elevator Company was founded in Yonkers, New York, in 1853 by Elisha Otis. When Elisha died in 1861, his sons Charles and Norton formed a partnership and continued the business. During the American Civil War, their elevators were in high demand due to the shipment of war materials. Businesses throughout the United States purchased them. In 1864, with the partnership of J.M. Alvord, the company became known as Otis Brothers & Co.[7] In 1867, Otis opened a factory in Yonkers, New York, the city where the company was founded.[8]

Otis Steel Mill, Ohio, 1929

In 1925, the world's first fully automatic elevator, Collective Control, was introduced. In 1931, the company installed the world's first double-deck elevator at 70 Pine Street in New York City.[9][10]

In the early 1950s, the company introduced "Autotronic", an electromechanical computer system for running a bank of high speed elevator cars, which could predict the traffic flows within a building at specific times of the day and therefore deploy the cars in the most efficient manner.

Otis opened a factory in Bloomington, Indiana, in 1965.[11]

Fayette S. Dunn became president of the company in 1964, succeeding the late Percy Douglas.[12]

1977 saw the introduction of "Elevonic" - the successor to Autotronic - which was the first solid state, microprocessor based elevator control system which replaced the older electromechanical relay-based systems which had been at the heart of elevator controls since the 1920s.

1980s changes[edit]

Otis was acquired by United Technologies in 1976 and became a wholly owned subsidiary. In 1981, the Yonkers factory closed,[13][14] and was later purchased by Kawasaki for use as a rail car assembly plant.[15] Also in 1981, Otis signed a business agreement with an elevator company in China[16] and Francois Jaulin became president. In 1989 Karl J. Krapek became president of the company[17] and was replaced in 1991 by Jean-Pierre van Rooy.[18]

During the 1980s, Otis developed the Remote Elevator Monitoring (REM) system that collected behavioral data from 300,000 elevators.[19]

Otis has also dabbled in horizontal automated people-mover "shuttle" systems, such as the Otis Hovair. In 2020, Otis formed a joint venture called "Poma-Otis Transportation Systems" with the French company Pomagalski to promote these products. That partnership has since ended.

1990s acquisitions[edit]

Otis Elevator Company purchased Evans Lifts in the UK when Evans Lifts Ltd went bankrupt in 1997 during its merge with Express Lift Company with the name ExpressEvans. It was the oldest and largest manufacturer of lift equipment in the UK, and was based in Leicester, England. Otis's Customer Care Centre is still based in the old Evans Lifts building in Leicester. The building has since been extended by Otis. There are some installations of Evans Lifts in use today. Few lifts made by Otis are branded as Evans. Notably, an original Evans Lift is still in the Silver Arcade in Leicester. It formerly transported people to the upper floors. The upper floors are no longer occupied: the lift is no longer used.

In 1997, Steve Page became president of Otis Elevator Co.[20]

In 1999, Otis acquired CemcoLift, Inc, located in Hatfield, Pennsylvania. The operation was later closed in October 2012, with the remaining business being sold to Minnesota Elevator Inc.

South Korea divisions[edit]

In 1910, Otis installed the first hydraulic elevator for transporting money at the Bank of Chosun, and installed the first elevator for passengers on the Korean Peninsula at a railway hotel. Since then, almost all elevators in the Korean Peninsula have been installed before the liberation, and even after liberation, they were the first to land in the Korean market, occupying about 80% of the elevators imported from Korea.

In 1982, it re-entered the Korean market through a technological alliance with Dongyang Elevator, and in 1991 took over the elevator manufacturer Korea Engineering and launched 'Korea OTIS Elevator'. The elevators supplied at this time were brought to Korea in the form of direct imports from overseas factories.

At the time, apart from OTIS Korea, the actual predecessor of Otis Elevator was LG Industrial Systems Elevator. In 1968, Youngjin Electric and Goldstar established elevator manufacturing plants in Juan, Incheon and Changwon, Gyeongsangnam-do, respectively. After forming an alliance, Hitachi Elevator entered the Korean market in 1979 through a joint venture with Goldstar. At that time, the Juan plant had the name 'Shin Yeong Electric' and the Changwon plant had the name 'Geumseong Sa', but in 1987, Geumseong Sa changed its name to 'Geumseong Sanjeon' and Shin Yeong Electric's changed its name to 'Geumseong Sanjeon', which combined the Geumseong Electrician and Geumseong Sanjeon. It was called 'Goldstar Elevator'. In February 1995, Goldstar Industrial Systems changed its name to 'LG Industrial Systems', and in September of the same year, LG Industrial Systems merged Goldstar Industrial Systems and Geumseong Industrial Systems(Korea). Afterwards, Otis established 'Otis Korea' in a joint venture with Dongyang Heavy Industries in February 1998.

Otis also took over the shares of LG Industrial Systems Elevator in December 1999 and changed the name of LG Industrial Systems Elevator to LG-OTIS. At the same time, the existing Korea OTIS was merged with it. In 2000, LG-OTIS founded Sigma Elevator and used Sigma brand to replace LG-OTIS,LG and Goldstar Brand at Overseas (International). The company name was also changed back to OTIS-LG. After the acquisition of shares was completed in 2005, LG Industrial Systems was separated into LS Industrial Systems and the 'LG' trade name was removed to become 'Otis Elevator Korea'.

21st century[edit]

In 2002, Ari Bousbib became president of Otis.[21]

Didier Michaud-Daniel became president of the company in 2008.[22] In 2011, Otis acquired its competitor Marshall Elevator for an undisclosed amount.[23] Beginning in 2011, Otis cut its manufacturing operations in Nogales and supply-chain operations in Tucson, Arizona, as part of a consolidation of manufacturing operations in Florence, South Carolina,[24] where Otis purchased a former Maytag facility on 92 acres.[25] As part of the consolidation, Otis shut down its Bloomington facility in 2012.[26]

In February 2012, Pedro Sainz de Baranda was named president of the company, replacing Michaud-Daniel.[27] In October 2013, Otis won its biggest ever contract to date, to supply 670 elevators and escalators to the Hyderabad Metro.[28] Its second biggest contract had been in 2012, to supply 349 elevators for the Hangzhou metro.[28] In 2015, Otis had to slow its expansion in Asia after orders in the region started to drop.[29]

On October 9, 2017, Judy Marks was named president of Otis Elevator Company, replacing Philippe Delpech.[30] In January 2018, Otis inaugurated the installation of the world's longest double-deck elevator (30 elevators) in the 555-meter Lotte World Tower in Seoul. The "sky shuttle" can take 54 passengers from the 2nd floor to the 121st floor in 1 minute.[9] On November 26, 2018, United Technologies announced it would spin off Otis Elevator into an independent company.[31][32] Its headquarters are to remain in Connecticut.[33] In 2019, Otis geared up its artificial intelligence technology by capitalizing on predictive technologies.[19]

In July 2022, Otis elevator company sold its business in Russia to S8 Capital holding.[34][35] The holding received equipment, technologies and staff. In addition, the American side guaranteed uninterrupted supplies of the necessary spare parts.[36] In early August, a new production line was launched. Since the end of January 2023, the company has been manufacturing products under the Meteor Lift brand.[37][38]

Notable installations[edit]

An Otis escalator

Otis has installed elevators in some of the world's most famous structures, including:

Incidents & controversies[edit]

In 1992, an Otis trainee died on the job due to orders to violate workplace safety protocols. OEEU organised protests in response, forcing the company to permanently take on 98 temporary workers and to stop their recruitment for permanent jobs. This had been a problem for several years at that point.[42]

In 1998, two Otis workers died on the job in separate incidents in Mumbai, India. This led to a public discussion about the lack of safety training for contract workers at the company and an investigation by the Lokshahi Hakk Sanghatana Maharashtra, a democratic rights organization, which demanded that company management should be prosecuted for their negligence.[42]

In 2001, due to a dated design flaw, 8-year-old Tucker Smith from Bel Air, Maryland was crushed to death by an Otis Elevator after becoming trapped in the gap between the outside door and the inside gate.[43][dead link]

On August 14, 2002, Neil Raymond Ricco tripped while exiting an Otis Elevator while working at a Comerica Bank building in San Diego. He said it malfunctioned, causing the elevator to stop a foot below the floor level. Ricco was diagnosed with a concussion and a controversial investigation ensued.[44]

In February 2007, European Union regulators fined Otis Elevator €225 million (US$295.8 million) for being part of a price-fixing cartel in the Belgian, Dutch, Luxembourg, and German markets. Competitors ThyssenKrupp, Schindler Group, KONE, and Mitsubishi Elevator Europe were also fined for participating in the same cartel.[45]

On July 24, 2009, a group of eight people were trapped for eight hours in an Otis elevator in Toronto. A repair man who tried to fix the elevator fell 10 floors to his death.[46]

On December 14, 2010, an Otis escalator installed in the International Trade station of Shenzhen Metro Line 1 reversed direction without notice, triggering a stampede that injured 25 passengers.[47]

On July 5, 2011, an Otis 513MPE escalator installed at Beijing Subway Line 4 Zoo Station changed direction without notice, causing 30 people to fall. One boy was killed and 27 people injured, prompting China to halt the use of the escalator model. A Beijing official said the 513MPE escalator had "defects in design, manufacturing and maintenance", and that Otis had "unavoidable responsibility for the accident".[48] Shenzhen Metro authorities confirmed that the cause of the accident was also similar to the Shenzhen accident on December 14.[47]

In March 2017, eighteen people suffered injuries at Hong Kong's Langham Place shopping mall when an escalator maintained by Otis reversed direction from up to down.[49][50]

On July 9, 2018, a one-year-old Otis escalator at Stockholm City Station changed direction from up to a rapid descent, in what local officials called a "free fall", causing minor injuries.[51] Inspection of the gear boxes of several Otis escalators revealed unexpected rust and heavy wear. This led to the newly built train stations Stockholm City Station and Stockholm Odenplan being temporarily closed on July 13, 2018, for security reasons until the problems were understood and resolved.[52][53]

See also[edit]


  1. ^ "2023 Annual Report (Form 10-K)". U.S. Securities and Exchange Commission. 2 February 2024.
  2. ^ "Otis Fact Sheet 2011-2" (PDF). Otis Worldwide. Archived from the original (PDF) on 2016-04-15. Retrieved 2012-03-24.
  3. ^ "Otis Common Stock Begins Trading on New York Stock Exchange" (Press release). Otis Worldwide. April 3, 2020. Retrieved 2021-10-06.
  4. ^ "United Technologies Board Of Directors Approves Separation Of Carrier And Otis And Declares Spin-Off Distribution Of Carrier And Otis Shares" (Press release). United Technologies Corp. March 11, 2020.
  5. ^ "Elisha Graves Otis". Invent Now. Retrieved March 3, 2024.
  6. ^ Al-Kodmany, Kheir (September 2015). "Tall Buildings and Elevators: A Review of Recent Technological Advances". Buildings. 3 (5): 1070–1104. doi:10.3390/buildings5031070. Retrieved 20 February 2024.
  7. ^ Allison, Charles Elmer (1896). This History of Yonkers. New York: Wilbur B. Ketcham. p. 348.
  8. ^ Robbins, Dan (August 19, 2014). "Founded In Yonkers, Otis Elevators Took American Industry To New Heights". Westchester Magazine. Retrieved 2021-10-06.
  9. ^ a b "Otis Elevator Korea Awarded Elevator World's New Construction Project of the Year" (Press release). Otis. January 11, 2018. Retrieved 2020-03-11 – via PR Newswire.
  10. ^ "Otis Elevators, Products Of Yonkers Plant, Boost Modern City Skyline" (PDF). Herald Statesman. Yonkers,NY. June 27, 1938. Section Six, Page 8. Archived (PDF) from the original on September 4, 2021 – via Fulton History.com.
  11. ^ "Otis Elevator to close plant in Indiana". New Haven Register. Associated Press. December 7, 2003. Retrieved 2019-10-11.
  12. ^ "President Elected For Otis Elevator". The New York Times. October 26, 1964. Retrieved 2009-08-18. Fayette S. Dunn The Otis Elevator Company over the weekend the election of Fayette S. Dunn as president and director, succeeding the late Percy L. Douglas. ...
  13. ^ Feron, James (December 1, 1982). "Otis Elevator to Leave Birthplace". The New York Times.
  14. ^ "Workers at the Otis Elevator Plant, which will shut..." United Press International. June 16, 1983.
  15. ^ Lueck, Thomas J. (April 17, 1987). "In Yonkers, Kawasaki Offers Hope". The New York Times..
  16. ^ "THE REGION; Otis Signs Accord On Chinese Trade". The New York Times. October 9, 1981. ISSN 0362-4331. Retrieved 2019-10-11.
  17. ^ Feder, Barnaby J. (August 28, 1990). "BUSINESS PEOPLE; Head of Otis Elevator To Become Carrier Chief". The New York Times. ISSN 0362-4331. Retrieved 2019-10-11.
  18. ^ Nagy, Barbara A. "President Of Otis Elevator Plans To Retire Next Spring". Hartford Courant. Retrieved 2019-10-11.
  19. ^ a b Davis, Jessica (July 22, 2019). "Going Up? Otis Elevator Hits Digital Transformation Button". InformationWeek. Retrieved 2021-10-06.
  20. ^ Remez, Michael; Nagy, Barbara (August 17, 2010). "UTC Taps Otis Exec". Hartford Courant. Retrieved 2019-10-11.
  21. ^ Gershon, Eric (August 17, 2010). "Ari Bousbib Leaving UTC Sept. 1". Hartford Courant. Retrieved 2019-10-11.
  22. ^ Blackwell, Richard (October 23, 2011). "Didier Michaud-Daniel: New heights in the world of elevators". The Globe and Mail. Toronto. Retrieved 2021-10-06.
  23. ^ Spencer, Malia (July 26, 2011). "Pittsburgh's Marshall Elevator acquired by Otis Elevator Co". Pittsburgh Business Times. Retrieved 2021-10-06.
  24. ^ "Otis Elevator Co. to curtail Nogales operations". Inside Tucson Business. October 22, 2011.
  25. ^ Lloyd, Joshua (July 10, 2017). "Otis Elevator outgrowing its Florence facility; expansion coming, officials say". The Morning News. Florence, SC.
  26. ^ Rollins, Ernest (September 23, 2017). "Closures manufacturer looking to expand to former Otis Elevator site". The Herald-Times. Bloomington, Indiana. Archived from the original on September 24, 2017. Retrieved March 27, 2018.
  27. ^ "United Technologies Corp. Names New President at Otis Elevator Co".
  28. ^ a b "Hyd metro contract is largest for Otis". Business Standard. New Delhi. October 23, 2013. Retrieved 2021-10-06.
  29. ^ Wright, Robert (July 21, 2015). "Slowing economy send Otis elevators on the way down in China". Financial Times. London. Archived from the original on 2022-12-10. Retrieved 2020-03-11.
  30. ^ Prang, Allison (October 9, 2017). "United Technologies Hires Judy Marks to Lead Otis Elevator Manufacturing Division". The Wall Street Journal. Retrieved 2019-10-07.
  31. ^ "United Technologies Announces Intention to Separate Into Three Independent Companies; Completes Acquisition of Rockwell Collins" (Press release). United Technologies. November 26, 2018. Archived from the original on 2019-10-21. Retrieved 2019-10-11.
  32. ^ Forbes, Thom. "United Technologies Will Spin Off Otis And Carrier Over 2 Years". MediaPost. Retrieved 2020-03-11.
  33. ^ Pazniokas, Mark (June 11, 2019). "UTC consolation: Otis to remain, Pratt to hire 1,000". The Connecticut Mirror. Hartford. Retrieved 2021-10-06.
  34. ^ "Карьера Армена Саркисяна – основателя крупнейшего распространителя гослотерей "Столото"". abireg.ru (in Russian). Retrieved 2023-03-22.
  35. ^ "Саркисян Армен Меружанович: подробности о деятельности бизнесмена". Профиль (in Russian). Retrieved 2023-03-22.
  36. ^ "Саркисян Армен и принадлежащий ему холдинг продолжают дело OTIS". Ридус. Retrieved 2023-03-22.
  37. ^ "Саркисян Армен и его бренд "Столото": как устроена работа этой компании". Uznayvse.ru (in Russian). Retrieved 2023-03-22.
  38. ^ "Армен Меружанович Саркисян, биография российского бизнесмена". dni.ru (in Russian). Retrieved 2023-03-22.
  39. ^ "Empire State Building, Otis Elevator Company To Announce Partnership To Replace And Modernize Landmark's Elevators". WLNY News. July 16, 2011. Retrieved 2020-03-11.
  40. ^ "30 Hudson Yards".
  41. ^ "Elevator Modernization - Willis Tower".
  42. ^ a b Lokhshahi Hakk Sanghatana (May 1999). This was no accident - The death of an Otis contract worker and the responsibility of the Otis management (PDF) (Report).
  43. ^ "Houston Press | The Leading Independent News Source in Houston, Texas".
  44. ^ Deegan, Joe (2004-11-11). "The Worst 30 Days Of My Life | San Diego Reader". San Diego Reader. Retrieved 2023-09-28.
  45. ^ Brand, Constant (February 21, 2007). "Europeans slap $1.3 billion price-fixing fine on 5 elevator makers, including Otis". USA Today.
  46. ^ "Worker Dies & Passengers Trapped For Hours After Elevator Accident At TD Towers". CityNews. Archived from the original on 16 December 2014.
  47. ^ a b "China subway stampede leaves 25 injured". Global Times. Beijing.
  48. ^ "China Halts Use of Otis Escalator Model After Deadly Accident". Bloomberg News. July 8, 2011.
  49. ^ Tsui, Karina; Joseph, Elizabeth (March 27, 2017). "2 mechanics arrested after escalator malfunction". CNN.
  50. ^ "At least 18 hurt in mall escalator accident". KTRK News. March 27, 2017.
  51. ^ Derblom Jobe, Michelle; Axelsdotter Olsson, Karin (July 13, 2018). ""Bara tur" att inte fler skadades när rulltrappan på pendeltågsstationen hamnade i fritt fall" ["Just lucky" that no more were injured when the escalator at the commuter train station ended up in free fall]. SVT Nyheter (in Swedish). Retrieved 2021-10-06.
  52. ^ "Svt Nyheter July 13, 2018". Archived from the original on July 14, 2018. Retrieved July 13, 2018.
  53. ^ Bjerlöw, Matilda; Sinclair, Sophia (July 13, 2018). ""Alla rasade i fritt fall – nödbroms fungerade inte"" [Everyone collapsed in free fall - the emergency brake did not work]. Svenska Dagbladet (in Swedish). Retrieved 2021-10-06.

External links[edit]

  • Official website
  • Business data for Otis Worldwide Corporation: