PNC Financial Services
|Traded as||NYSE: PNC
S&P 500 Component
|Predecessor||Pittsburgh National Corporation
Provident National Corporation
|Founded||April 10, 1845
Operational: January 28, 1852
|Headquarters||Tower at PNC Plaza
Pittsburgh, Pennsylvania, United States
|William S. Demchak (CEO)
Robert Q. Reilly (CFO)
|Revenue||US$ 14.326 billion (2011)|
|US$ 4.069 billion (2011)|
|US$ 3.071 billion (2011)|
|AUM||US$ 210 billion (2011)|
|Total assets||US$ 358 billion (2016)|
|Total equity||US$ 45 billion (2016)|
Number of employees
PNC Financial Services Group, Inc. (stylized as PNC) is an American financial services corporation, with assets (as of December 31, 2015) of approximately $358 billion. As well as deposits of approximately $249 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,600 branches, online and mobile services together with 9000 ATMs, specialized financial businesses serving companies and government entities, and asset management and processing businesses.
In the U.S., PNC is the fifth largest bank by number of branch offices, sixth largest by deposits, ninth largest by total assets, and third largest by number of off-premises ATMs. PNC is based in Pittsburgh. For the past three years, the Better Business Bureau has received over 500 complaints per year against PNC , suggesting a large amount of customer dissatisfaction.
- 1 History
- 2 PNC Bank
- 3 Primary operations
- 4 Community initiatives
- 5 Notable corporate buildings
- 6 Naming rights
- 7 Chief Executives
- 8 See also
- 9 Sponsorships
- 10 References
- 11 External links
PNC Financial Services traces its history to the Pittsburgh Trust and Savings Company which was founded in Pittsburgh, Pennsylvania on April 10, 1845. Due to the long recovery from the Great Fire of Pittsburgh, PNC was not fully operational until January 28, 1852, when it opened offices at Liberty Avenue and 12th street. The bank was renamed The Pittsburgh Trust Company in 1853. In 1858, the company located its corporate offices at the corner of Fifth Avenue and Wood Street in Pittsburgh where they remain to this day. The bank changed its name to First National Bank of Pittsburgh in 1863, after it became the first bank in the country to apply for a national charter as part of that year's National Banking Act. It received charter number forty-eight on August 5, 1863, with other later banks receiving charters sooner due to paperwork problems and the fact that the bank was already in business.
By 1959, after a series of mergers, the bank had evolved into the Pittsburgh National Bank, which later became the leading subsidiary of Pittsburgh National Corporation. Another branch of the current bank, the Philadelphia based Provident National Corporation, dates back to the mid-19th century.
In 1982, Pittsburgh National Corporation and Provident National Corporation merged into a new entity named PNC Financial Corporation. It was the largest bank merger in American history at the time. Between 1991 and 1996, PNC purchased more than ten smaller banks and financial institutions that broadened its market base from Kentucky to the Greater New York metropolitan area. In 2005, PNC acquired Washington, D.C. based Riggs Bank. PNC completed the acquisition of Maryland-based Mercantile Bankshares on March 2, 2007. On June 7, 2007, PNC announced the acquisition of Yardville National Bancorp, a small commercial bank centered in central New Jersey and eastern Pennsylvania. The transaction was completed in March 2008. On July 19, 2007, PNC announced the acquisition of Sterling Financial Corporation, a commercial and consumer bank with accounts and branches in central Pennsylvania, northeastern Maryland and Delaware. The transaction was also completed in 2008.
National City acquisition
In an October 9, 2008 article in the Wall Street Journal, PNC was cited by unnamed sources as one of the leading contenders to acquire Cleveland based National City Bank. On October 24, 2008, PNC announced that it would acquire National City Corp. for US$5.2 billion in PNC Stock. The acquisition, which helped PNC double in size and to become the sixth largest bank in the United States by deposit and fifth largest by branches, came hours after PNC sold 15% of its stake to the United States Treasury as part of the $700 billion bailout plan, which it repurchased within two years. The deal was approved by shareholders of both banks on December 23, 2008, and completed on December 31, 2008.
The deal made PNC the largest bank in Pennsylvania, Ohio, and Kentucky, as well as the second largest bank in Maryland and Indiana. It also greatly expanded PNC's presence in the Midwest as well as entering the Florida market. National City complemented PNC's presence, as Western Pennsylvania, Cincinnati, Ohio and Louisville, Kentucky were among the few markets before the acquisition deal in which both banks had a major presence.
PNC completed the conversion of the National City branches on June 14, 2010, having its footprint stretch from New York City to St. Louis, with branches as far south as Miami and as far north as Sault Ste. Marie, Michigan on the Upper Peninsula of Michigan.
In December, 2013, the Department of Justice and the Consumer Financial Protection Board announced that they had reached an agreement with National City Bank to resolve allegations that the bank had charged Black and Hispanic borrowers higher prices for mortgages. In the complaint, regulators claimed that National City had violated the FHA and ECOA by charging more than 75,000 borrowers higher loan rates based on their race or ethnicity rather than their risk level. National City’s lack of pricing guidelines resulted in black borrowers being charged an average of $159 more in extra upfront fees or higher interest than white borrowers. Black borrowers also paid an average of $228 more annually over the life of the loan than white borrowers. Hispanics paid $125 more upfront and $154 more annually than white borrowers. Under the terms of the settlement, PNC was required to pay victims $35 million.
A report in the December 15, 2010 issue of the American City Business Journals reported that PNC was looking to expand its Florida presence and that it was in talks to acquire Birmingham, Alabama-based Regions Financial Corporation, which would have greatly increased PNC's presence in the Southern United States. Since the December 15 report, the Dow Jones reported through the Wall Street Journal that Regions Financial was never in talks to be acquired by PNC. After PNC moved into Regions' home market of Birmingham through the RBC Bank deal in March 2012, rumors of a potential PNC-Regions deal down the road came up again.
It was also reported that PNC had been in discussions with BankAtlantic, was finalized on January 31, 2011 when PNC bought BankAtlantic's Tampa Bay Area branches. The BankAtlantic deal, which did not include its South Florida branches where PNC already has a presence, closed in June 2011.
On July 26, 2011, it was announced that PNC would acquire 27 branches in the northern Atlanta suburbs from Flagstar Bank. The deal was estimated to be worth about $42 million, and PNC assumed about $240 million in deposit accounts. The deal was complete as of December 2011.
On June 19, 2011, PNC agreed to purchase RBC Bank from Royal Bank of Canada for $3.45 billion. With 426 branches total, RBC Bank had a significant presence in southern Virginia, North Carolina, South Carolina, Georgia, Alabama, and Florida. Of these regions, PNC had existing branches only in Florida which were rebranded when the National City merger occurred. Although announced over a month before the Flagstar Bank deal, the sale of RBC Bank did not close until March 2, 2012, three months after the Flagstar deal. BB&T, which later acquired the parts of BankAtlantic that PNC did not buy, was also in talks to acquire RBC Bank.
PNC entered growing markets in the Southeastern US, such as Birmingham, Charlotte, Norfolk/Virginia Beach (Hampton Roads), Mobile, North Florida, Richmond, Greensboro/Winston-Salem (Piedmont Triad), and Raleigh/Durham (Research Triangle). At the same time, it expanded PNC's presence in South Florida, Tampa Bay Area to Orlando, and Atlanta. This acquisition filled a gap in PNC's market footprint between northern Virginia and central Florida, adding about 900,000 customers and 483 ATM locations. It made PNC the fifth-largest bank by branches behind Wells Fargo, Bank of America, Chase, and U.S. Bank and the sixth-largest by total assets behind the aforementioned four banks and Citibank.
The Tower at PNC Plaza
On May 23, 2011, PNC unveiled plans for a new $400M corporate headquarters building in downtown Pittsburgh. The new building, known as the Tower at PNC Plaza, will be a 40-story, 800,000-square-foot (74,000 m2) skyscraper approximately 600 feet tall at the intersection of Fifth Avenue and Wood Street. PNC will own the building and occupy all the space except for street-level storefronts which it will lease to retail tenants.
The Tower at PNC Plaza plans to be one of the world's most environmentally friendly skyscrapers. Some of its features will include a double glass facade to reduce cooling costs and promote natural airflow into the building, a high-efficiency climate-control system to heat or cool specific zones of the building as needed, and a pair of living rooftops to collect and channel rainwater and reduce heat gain. Alternative energy sources, such as fuel cells, and solar and geothermal power, are being considered in an effort to reduce carbon emissions.
PNC Bank NA is the principal subsidiary of the PNC Financial Services Group, Inc. Based in Pittsburgh, Pennsylvania, PNC Bank offers consumer and corporate services in over 2,500 branches in Alabama, Delaware, the District of Columbia, Florida, Georgia, Kentucky, Indiana, Illinois, Maryland, Michigan, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Virginia, West Virginia, & Wisconsin. PNC owns about 21% of publicly traded fund manager BlackRock.
In June 2003, PNC Bank agreed to pay $115 million to settle federal securities fraud charges after one of its subsidiaries fraudulently transferred $762 million in bad loans and other venture capital investments to an AIG entity in order to conceal them from investors. PNC acquired the former United National Bancorp based in Bridgewater, New Jersey in 2004, and later announced that it would buy the Riggs National Bank which operated in the Washington, DC, area. Among other offenses, Riggs had aided Chilean dictator Augusto Pinochet in laundering money. PNC successfully completed the acquisition of Riggs in 2005 after the banks resolved a disagreement on the acquisition price.
PNC Bank was forced to reissue hundreds of debit cards to customers in March 2006 when their account information was compromised. In the same month, PNC Bank was sued by Paul Bariteau, an investor in the Military Channel. Bariteau claimed PNC let the channel's chairman make unauthorized withdrawals of millions of dollars from the channel's account for personal use. The counter-claim was that Bariteau was only trying to recoup losses from a bad investment.
In April 2006, the J.D. Power Consumer Center released the results of its New York Retail Banking Satisfaction Study indicating that PNC Bank had an average number of satisfied customers. PNC has also subcontracted with Nationwide Bank and Washington Federal to process their home equity and auto loans. The operation sends out bulk mailings with offers and has customer care centers in Pittsburgh, PA and Kalamazoo, MI to handle this, and other PNC Bank customer service and sales calls.
In the fall of 2006, PNC announced its purchase of Mercantile Bankshares, a Maryland bank with an extensive branch network throughout suburban D.C., Baltimore and northern Virginia. On September 17, 2007, PNC successfully completed the merger with Mercantile, making PNC the eighth largest bank in the United States by deposits.
On August 14, 2009, PNC took over Dwelling House Savings & Loan and its only location in Pittsburgh's Hill District after Dwelling House failed and was placed under receivership by the Federal Deposit Insurance Corporation. Although PNC was still in the process of integrating National City at the time, the bank agreed to assume all of Dwelling House's assets, and the branch became a PNC branch on August 17. Dwelling House had been known in Pittsburgh to provide low-income African Americans loans that other banks would deny, and had fended off receivership from the FDIC as recently as June 2009 through community fundraisers. PNC closed the former Dwelling House branch shortly after assuming Dwelling House's assets, with accounts transferred to the pre-existing PNC branch in the Hill District. The failure of Dwelling House is the only bank failure in Pennsylvania—a state otherwise relatively stable with banks—since the beginning of the financial crisis of 2007–2010, although two out-of-state banks with strong Pennsylvanian ties (National City and Wachovia) were reportedly close to failing at the time they were acquired by PNC and Wells Fargo, respectively.
Virtual Wallet is a combination checking and savings account offered by PNC Bank. It was launched in July 2008 and was aimed primarily to the tech savvy members of Generation Y. According to PNC's press release it is a mobile application that features three integrated accounts: a checking account called Spend, a second, interest bearing checking account called Reserve and a savings account called Growth. The service had more than one million customers as of June 2012 and in December 2013 began allowing unlimited check payments.
The corporation operates a leading community bank in its major markets and is a top-ten Small Business Administration lender. Operations include the third-largest bank automated teller machine network in the U.S. The corporation claims to operate environmentally friendly "green" bank branches and is a major wealth management firm.
PNC Credit Card
Following the merger of National City Bank in 2008, PNC now operates a credit card portfolio with most cards as Visa products with $5.6 billion in outstanding credit card loans. In 2014, they ranked as the 11th largest in Visa/MasterCard issuers and are looking to grow.
Historical Credit Card Outline
In 1998, PNC sold its credit card business to Metris Companies and MBNA. In 2006, PNC got back into the credit card business by marketing and issuing credit cards, including one for small business, under the MasterCard brand by using a third-party vendor to handle its credit card business, partnering with Minneapolis-based U.S. Bank. After the National City merger in 2008, the U.S. Bank products were converted to full PNC Bank products.
PNC Business Credit
PNC Business Credit focuses on Asset Based Lending, providing capital to private equity groups and middle market companies. This division of PNC operates out of offices in the US, Canada and the UK, closing over 400 deals in the last 2 years (2011-2013) and more than $27 Billion in commitments under management companies. PNC’s goal is to get deals done in a short period of time.
Corporate and Institutional Banking/Harris Williams & Co
PNC operates a top-ten treasury management business and the U.S.'s second-largest lead arranger of asset-based loan syndications. Its subsidiary Harris Williams & Co. is one of the U.S.'s largest mergers and acquisitions advisory firms for middle-market companies.
PNC Mortgage (formerly National City Mortgage) is the mortgage division of PNC. Acquired through the National City deal, PNC Mortgage is credited with the first mortgage in the United States, and has offices across the country.
This is the second mortgage division to be named PNC Mortgage. PNC had sold off the original PNC Mortgage to Washington Mutual in 2001 due to volatility in the market despite the fact that the market was in a "boom" period at the time, then subsequently outsourcing mortgages to Wells Fargo until the National City deal. PNC has no plans to enter the subprime lending market that plagued National City Mortgage.
PNC Global Investment Servicing
The corporation's Global Investment Servicing subsidiary was the second-largest full-service mutual fund transfer agent in the U.S and the second-largest full service accounting & administration provider to U.S. mutual funds. PNC Global Investment Servicing had provided services to the global investment industry since 1973. With 4,700 employees, PNC Global Investment Servicing operates from Ireland, the United States and the Cayman Islands, PNC International Bank Limited operates from Luxembourg. PNC Global Investment Servicing services $1.9 trillion in total assets and 58 million shareholder accounts. In 2007 PNC Global Investment Servicing Trustee & Custodial Services Limited was awarded a banking licence by financial regulators allowing it to expand further into Europe. As a result, the name changed to PNC Global Investment Servicing. PNC Global Investment Servicing was formally known as PFPC until July 2008.
On February 2, 2010, longtime crosstown rival The Bank of New York Mellon announced a definitive agreement to acquire PNC’s Global Investment Servicing. PNC sold it off in order to pay back its TARP funds, which were used to buy National City Corp., which PNC at the time was still in the process of converting branches over to PNC.
BNY Mellon closed the purchase of PNC Global Investment Servicing on July 1, 2010.
PNC Real Estate/Midland Loan Services
PNC provides acquisition, development and permanent financing for commercial and multifamily real estate clients including a new term loan program and treasury management and capital markets services. Target clients include commercial real estate owners, operators, developers, and investors nationwide. Property types include office, multifamily, affordable housing, industrial, retail, seniors housing, healthcare, self-storage and lodging.
In the May 2012 edition of National Real Estate Investor (NREI) magazine, PNC Real Estate ranked number 2 in the top 25 biggest direct lenders. The rankings are based on responses to NREI's 21st annual Top Lenders Survey and reflect total dollars financed or arranged in commercial real estate during the 2011 calendar year ($11.01 billion). PNC Real Estate also ranked number 6 in the top 25 biggest financial intermediaries category ($4.77 billion).
Midland Loan Services, a division of PNC Real Estate, is a third-party provider of service and technology for the commercial real estate finance industry. It specializes in commercial loan and CMBS portfolio servicing. Founded in 1991, its headquarters are in Overland Park, Kansas.
In December 2011, Mortgage Bankers Association (MBA) Commercial Real Estate/Multifamily Finance ranked Midland Loan Services number 2 in the top 100 largest commercial/multifamily loan servicer category ($355.1 billion) for year-end 2011.
The corporation has sponsored a number of initiatives to improve education, health and human services, and cultural and arts activities. These include a "PNC Grow Up Great" commitment to early childhood development, the "PNC Foundation", and community development investments.
In 2012, PNC opened the PNC Fairfax Connection, a next generation community center in Cleveland, OH.
Notable corporate buildings
- The Tower at PNC Plaza in Pittsburgh, PA
- One PNC Plaza in Pittsburgh, PA (Current corporate headquarters)
- Whitehall in Columbus, OH (Customer service and online banking technical support call center)
- Two PNC Plaza in Pittsburgh, PA
- PNC Centre in Chicago, IL
- Three PNC Plaza in Pittsburgh, PA
- U.S. Steel Tower in Pittsburgh, PA (PNC is a major tenant)
- PNC Bank Building at 1600 Market Street, Philadelphia, PA
- PNC Bank Building in Washington, DC
- PNC Bank Building in Columbus, OH
- PNC Bank Center in Wilmington, DE
- PNC Center in Akron, OH
- PNC Center in Cincinnati, OH
- PNC Center in Cleveland, OH (Former headquarters of National City Bank)
- PNC Center in Fort Wayne, IN (Originally the Fort Wayne National Bank Building and later the National City Tower)
- PNC Plaza in Louisville, KY
- PNC Plaza in Raleigh, NC
- PNC Tower in Cincinnati, OH
- National City Tower in Louisville, KY (PNC is a major tenant)
- National City Bank Building in Toledo, Ohio
- PNC Center, Indianapolis, Indiana
- Top of Troy in Troy, MI (PNC is a major tenant)
- PNC Kalamazoo Call Center, Kalamazoo, MI
- PNC Bank Building in Orlando, Florida
- Southgate Tower, Southgate, MI (PNC is a major tenant) (originally headquarters for Security Bank (Lincoln Park, MI), later housed offices for First of America and National City)
PNC owns corporate naming rights to the following:
- PNC Park, home of the Pittsburgh Pirates baseball team
- PNC Arena in Raleigh, NC. Home of the NHL's Carolina Hurricanes and the NC State men's basketball team
- PNC Field, home of the Scranton/Wilkes-Barre RailRiders AAA baseball team
- PNC Bank Arts Center in Holmdel Township, New Jersey
- William Demchak April 23, 2013 – present
- James Rohr CEO May 1, 2000 – April 23, 2013, Chairman May 2001 - April 2014
- Thomas H. O'Brien CEO of PNC April 1, 1985-May 1, 2000
- Robert C. Milsom CEO of Pittsburgh National 1985-December 31, 1989
- Merle E. Gilliand November 1968-April 1, 1985
|Wikimedia Commons has media related to PNC Financial Services.|
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- "CFPB and DOJ Take Action Against National City Bank for Discriminatory Mortgage Pricing". Consumer Financial Protection Board. Consumer Financial Protection Board. Retrieved 9 June 2016.
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The Metris Companies, a credit card concern, agreed to buy $1 billion of credit card loans from the PNC Bank Corporation...
- "Company news; mbna is buying pnc bank's credit card operations". The New York Times: Business Day. December 24, 1998. Retrieved 2010-12-07.
The MBNA Corporation, the nation's third-largest credit card lender, said yesterday that it would buy the credit card operations of the PNC Bank Corporation, which is exiting the business. MBNA will pay $443 million, a 15 percent premium, for PNC's $2.9 billion in credit card receivables.
- Patricia Sabatini (August 29, 2006). "PNC tries new credit cards, old strategy". Pittsburgh Post-Gazette. Retrieved 2010-12-07.
Starting Friday, PNC will market and issue credit cards -- including one for small businesses under the MasterCard brand -- in partnership with Minneapolis-based U.S. Bank, w... Mr. Tucillo said using U.S. Bank, a leader in the field, will help PNC control costs.
- Bill Toland (December 21, 2008). "PNC races to wrap up National City takeover". Pittsburgh Post-Gazette. Retrieved 2010-12-07.
PNC sold its mortgage-origination business to Washington Mutual in 2002, and likewise uses a third-party vendor to issue credit cards.
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