|Release||Windows, OS X
Papers, Please: A Dystopian Document Thriller is a puzzle video game created by indie game developer Lucas Pope, developed and published through his company, 3909. The game was released on August 8, 2013, for Microsoft Windows and OS X, for Linux on February 12, 2014, and for the iPad on December 12, 2014. A port for the PlayStation Vita was announced in August 2014.
Papers, Please has the player take the role of a border crossing immigration officer in the fictional dystopian Eastern Bloc-like country of Arstotzka, who has been and continues to be at political hostilities with its neighboring countries. As the officer, the player must review each immigrant and returning citizen's passports and other supporting paperwork against a list of ever-increasing rules using a number of tools and guides, allowing in only those with the proper paperwork, rejecting those without all proper forms, and at times detaining those with falsified information. The player is rewarded in their daily salary for how many people they have processed correctly in that day, while being fined for making mistakes; the salary is used to help provide shelter, food, and heat for the player's in-game family. In some cases, the player will be presented with moral decisions, such as approving entry of a pleading spouse of a citizen despite the lack of proper paperwork, knowing this will affect their salary. In addition to a story mode which follows several scripted events that occur within Arstotzka, the game includes an endless mode that challenges the player to process as many immigrants as possible.
Pope came upon the idea of passport-checking as a gameplay mechanic after witnessing the behavior of immigration officers through his own international travels. He coupled this with a narrative inspired by spy thriller films, having the immigration officer be one to challenge spies trying to move in or out of countries with fake travel documents. He was able to build on principles and concepts from some of his earlier games, including his The Republia Times from which he also borrowed the setting of Arstotzka from. Pope publicly shared details of the game's development from its onset, leading to high interest in the title and encouraging him to put more effort into the title; though he initially planned to only spend a few weeks, Pope ended up spending about nine months on the title.
Papers, Please was positively received on its release, and it has come to be seen as an example of an empathy game and a demonstration of video games as an art form. The game was recognized with various awards and nominations from the Independent Games Festival, Game Developers Choice Awards, and BAFTA Video Games Awards, and was named by Wired and The New Yorker as one of the top games of 2013. Pope reported that by 2016, more than 1.8 million copies of the title had been sold.
The gameplay of Papers, Please focuses on the work life of an immigration inspector at a border checkpoint for the fictitious country of Arstotzka in the year 1982. At the timeframe of the game, Arstotzka has recently ended a six-year long war with a neighboring country, and political tensions between them and other nearby countries remain high.
As the checkpoint inspector, the player reviews arrivals' documents and uses an array of tools to determine whether the papers are in order for the purpose of arresting certain individuals such as terrorists, wanted criminals, smugglers, and entrants with forged or stolen documents; keeping other undesired individuals like those with no polio vaccine including anti-vaxxers, expired vaccines, missing required paperwork, or expired paperwork out of the country; and allowing the rest through. For each in-game day, the player is given specific rules on what documentation is required and conditions to allow or deny entry which become progressively more complex as each day passes. One by one, immigrants arrive at the checkpoint and provide their paperwork. The player can use a number of tools to review the paperwork to make sure it is in order. When discrepancies are discovered, the player may interrogate the applicant, demand missing documents, take the applicant's fingerprints while simultaneously ordering a copy of the applicant's identity record in order to prove or clear either name or physical description discrepancies, order a full body scan in order to clear or prove weight or apparent biological sex discrepancies, or find enough incriminating evidence required to arrest the entrant. There are opportunities for the player to have the applicant detained and the applicant may, at times, attempt to bribe the inspector. The player ultimately must stamp the entrant's passport (or temporary visa slip if the individual has no passport) to accept or deny entry unless the player orders the arrest of the entrant. If the player has violated the protocol, a citation will be issued to the player shortly after the entrant leaves. Generally the player can make two violations without penalty, but subsequent violations will cost the player increasing monetary penalties from their day's salaries. The player has a limited amount of real time, representing a full day shift at the checkpoint, to process as many arrivals as possible.
At the end of each in-game day, the player earns money based on how many people have been processed (5 credits for each individual that enters the booth before the shift ends) and bribes collected, less any penalties for protocol violations, and then must decide on a simple budget to spend that money on rent, food, heat, and other necessities in low-class housing for themselves and their family. The player must also make certain not to earn too much money in illegitimate ways, lest his family be reported and have all the money they had accumulated thus far confiscated by the government. As relations between Arstotzka and nearby countries deteriorate, sometimes due to terrorist attacks, new sets of rules are gradually added, based on the game's story, such as denying entry to citizens of specific countries or demanding new types of documentation. The player may be challenged with moral dilemmas as the game progresses, such as allowing the supposed spouse of an immigrant through despite lacking complete papers at the risk of accepting a terrorist into the country. The game uses a mix of randomly generated entrants and scripted encounters. Randomly generated entrants are created using templates.
A mysterious organization known as EZIC also appears, with several of its members appearing at the checkpoint, giving the inspector orders to help bring down the government and establish a new one; the player can choose whether to help this organization or not, letting their members through to assassinate certain powerful individuals the organization deems too corrupt to live and even personally killing two high-ranking officials for the organization.
Papers, Please was developed by Lucas Pope, a former developer for Naughty Dog for the Uncharted series. Pope opted to leave Naughty Dog around 2010, after Uncharted 2: Among Thieves was released, to move to Saitama, Japan, along with his wife Keiko, a game designer herself. Part of this move was to be closer to her family, but Pope also had been developing smaller games along with Keiko during his time at Naughty Dog, and wanted to move away from "the definite formula" of the Uncharted series toward developing more exploratory ideas for his own games. The two worked on a few independent game titles while there, and they briefly relocated to Singapore to help another friend with their game. From his travels in Asia and some return trips to the United States, he became interested in the work of immigration and passport inspectors, who he described "They have a specific thing they’re doing and they’re just doing it over and over again." He recognized the passport checking experience, which he considered "tense", could be made into a fun game.
While he had been able to come up with the mechanics of the passport checking, Pope lacked a story to drive the game. He was then inspired by films like Argo and the Bourne films, which feature characters attempting to infiltrate into or out of other countries with subterfuge. Pope saw the opportunity to reverse those scenarios, putting the player as the role of the immigration officer as to stop these types of agents, matching up with his existing gameplay mechanics. He crafted the fictional nation of Arstotzka, fashioned as a totalitarian, 1982 Eastern Bloc state, with the player guided to uphold the glory of this country by rigorously checking passports and defeating those that might infiltrate it. Arstotzka was partially derived from the setting of Pope's earlier game The Republia Times, where the player acts as editor-in-chief of a newspaper in a totalitarian state and must decide on which stories to include or falsify to uphold the interests of the state. Pope also based aspects of the border crossing for Arstotzka and its neighbors on the Berlin Wall and issues between East and West Germany, stating he was "naturally attracted to Orwellian communist bureaucracy". He made sure to avoid including any specific references to these inspirations, such as avoiding the word "comrade" in both the English and translated versions, as it would direct allude to a Soviet Russia implication. Using a fictional country gave Pope more freedom in the narrative, not having to base events in the game on any real-world politics and avoiding preconceived assumptions.
Work on the game began in November 2012; Pope used his personal financial reserves from his time at Naughty Dog for what he thought would be a few weeks worth of effort to complete and then move onto a more commercially-viable title. Pope used the Haxe programming language and the NME framework, both open-source. He was able to build up structures he and his wife developed for Helsing's Fire, an iOS game they developed after moving to Japan, as this provided the means to set how much information about a character could or could not be shown to the player. This also enabled him to include random and semi-random encounters, in which similar events would occur in separate games, but the immigrant's name or details would be different. Much of the game's design was about the purposely-"clunky" user interface elements of checking paperwork, something that Pope was inspired by from his earlier programming experiences from using visual programming languages like HyperCard. Pope found that there was a very careful balance of what rules and randomness could be introduced without overwhelming the player or causing the balance of the game to falter, and cut back on some of the randomness he initially wanted. Pope attempted to keep the narrative non-judgemental about the choices the player made, allowing them to imagine their own take on the events, and further kept elements like the player-character's family status screen shown at the end of each day simple so that it would not affect the player's take on these results.
As Pope developed the game, he regularly posted updates to TIGSource, a forum for independent developers, and got helpful feedback on some of the game's direction. He also created a publicly available demonstration of the game, which further had positive feedback to him. Pope opted to try to have the game submitted to the Steam storefront through the user-voted Greenlight process in April 2013; he was hesitant that the niche nature of the game would put off potential voters and had expected that he would gain more interest from upcoming gaming expositions. However, due to attention drawn by several YouTube streamers that played through the demo, Papers, Please was voted through Greenlight within days.
With new attention to the project, Pope estimated that the game would now take six months to complete, though it ultimately took nine months. One area he expanded on was to create several unique character names for the various citizens that would pass through the game. He opened up to the public to supply names, but ended up with over 30,000 entries, with more than half he considered unusable as they did not figure the types of Eastern European names he wanted or were otherwise "joke names". After the Greenlight process, Pope started to add other features that required the player, as a lowly checkpoint worker, to make significant moral decisions within the game. One such design was the inclusion of the body scanner, where Pope envisioned that the player would recognize this being an invasion of privacy but necessary to detect a suicide bomber. These also helped to drive the game's narrative as to provide rationale for why the player as the passport checker would need to have access to these new tools in response to the larger events in the game's fiction. After being successfully voted on Greenlight, Papers, Please was being touted as an "empathy game", similar to Cart Life (2011), helping Pope to justify his narrative choices. Pope also recognized that not all players would necessarily appreciate the narrative aspects, and started to develop the "endless" mode where players would simply need to check on an endless stream of immigrants until they messed up too many times.
Pope had ported the game to the iPad, and is considering a port to the PlayStation Vita though noted that with the handheld, there are several challenges related to the game's user interface that may have to be revamped. The Vita version was formally announced at the 2014 Gamescom convention in August 2014. With the iOS release, Apple required Pope to censor the full body scanner feature from the game, considering the aspect to be pornographic content. However Apple later commented that the rejection was due to a "misunderstanding" and allowed Pope to resubmit the uncensored game by including a "nudity option". The iPad version was subsequently released on December 12, 2014. However, it is still rated 17+ on the App Store.
By March 2014, Pope stated that he was "kind of sick to death" of Papers, Please, in that he wanted to continue to focus on more smaller games that would only take a few months of time to create and release, and had already spent far too much in his mind on this one. He expected to keep supporting Papers, Please and its ports, but had no plans to expand the game or release downloadable content, but does not rule out revisiting the Arstotzka setting again in a future game.
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Papers, Please received positive reviews on release, with a 85 out of 100 rating from 40 reviews. Papers, Please has been praised for the sense of immersion provided by the game mechanics, and the intense emotional reaction. CBC News' Jonathan Ore called Papers, Please a "nerve-racking sleuthing game with relentless pacing and dozens of compelling characters – all from a desk job". Simon Parkin writing for The New Yorker blog declared Papers, Please the top video game of 2013. He wrote: "Grim yet affecting, it’s a game that may change your attitude the next time you’re in line at the airport." Some critics received the story very well; Ben "Yahtzee" Croshaw of The Escapist's series Zero Punctuation lauded the game for being a truly unique entry for 2013 and even made it one of his top five games for that year; he cited the game's morality as his reasoning by explaining that "[Papers, Please] presents constant moral choices but makes it really hard to be a good person... while you could waive the rules to reunite a couple, you do it at the expense of your own family... You have to decide if you want to create a better world or just look after you and yours." 
Wired listed Papers, Please as their top game for 2013, recognizing that the game's title, often coupled with the Hollywood representation of Nazi officials stopping people and demanding to see their identification, alongside the drab presentation captured the ideas of living as a lowly worker in a police state,
Some critics reacted against the paperwork gameplay. Stephanie Bendixsen from the ABC's game review show Good Game found the game "tedious", commenting "while I found the issues that arose from the decisions you are forced to make quite interesting, I was just so bored that I just struggled to go from one day to the next. I was torn between wanting to find out more, and just wanting it all to stop."
Papers, Please is considered by several journalists as an example of video games as an art form. Papers, Please is frequently categorized as an "empathy game", a type of role-playing game that "asks players to inhabit their character's emotional worlds", as described by Patrick Begley of the Sydney Morning Herald, or as described by Pope himself, "other people simulators". Pope noted that he had not set out to make an empathy game, but the emotional ties created by his scenarios came about naturally from developing the core mechanics.
Papers, Please won the Seumas McNally Grand Prize, "Excellence in Narrative", and "Excellence in Design" awards at the 2014 Independent Games Festival Awards and was nominated for the Nuovo Award. The title also won the "Innovation Award" and "Best Downloadable Game" at the 2014 Game Developers Choice Awards. The game won "Best Simulation Game" and was nominated in the categories of "Best Game", "Game Design", and "Game Innovation" at the 2014 BAFTA Video Games Awards. As of March 2014, at the time of the BAFTA awards, Pope stated that the game had sold 500,000 copies. By August 2016, three years from release, Pope stated that more than 1.8 million copies had been sold across all platforms.
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