Paul M. English
|Paul M. English|
English in 2012
|Born||1963 (age 53–54)
Boston, Massachusetts, U.S.
|Alma mater||University of Massachusetts-Boston (B.S. Computer Science '87, M.S. Computer Science '89)|
|Occupation||CEO and co-founder of Lola|
Paul M. English (born 1963) is the founder of several software companies and he is a philanthropist. He is the CEO and co-founder of Lola, a Boston-based travel service. English was previously the CTO and cofounder of Kayak.com. KAYAK was acquired by Priceline in November 2012.
Early life and education
English worked as a software engineer at Texet Corporation (electronic publishing software) in Arlington, Massachusetts, at Haemonetics (blood centrifuge device drivers) in Braintree, Massachusetts, at Data General (operations research) in Westboro, Massachusetts, at APC Systems (real-time data acquisition for the US Air Force) in Melrose, Massachusetts, and at Individeo (sound effect development) in Woburn, Massachusetts.
English is the founder of “GetHuman.com” which seeks to restore personal contact in customer service.
English was the President of Boston Light Software, an ecommerce company he co-founded in Arlington, Massachusetts in 1998 and sold to Intuit in 1999, where English became Intuit’s VP of Technology. At Intuit, he managed the QuickBooks web site creation and merchant account / service ecommerce development teams and he led the creation of the Intuit Developer Network and the Intuit Innovation Lab.
English served in 2008–2009 as the Chief Technology Director of the Division of Social Medicine and Health Inequality at the Brigham and Women’s Hospital in Boston, Massachusetts, leading the creation of GHDonline community of global health workers.
English is the founder of the World Xiangqi League, an online Chinese chess community created in 1997.
- "A Voice in the Wilderness". People. December 5, 2005.
- "The Way I Work: Paul English of KAYAK". Inc. February 1, 2010.
- "In a Self-Serve World, Start-Ups Find Value in Human Helpers". New York Times. December 16, 2015.
English, the co-founder of a new online company called Lola Travel
- "KAYAK acquired by Priceline". Boston Globe. November 8, 2012. Retrieved 2012-11-08.
- "Boston Latin - Notable Alumni".
- "Trend Micro to buy anti-spyware firm InterMute". NetworkWorld. May 10, 2005.
- "Interview with English about GetHuman.com". NPR Morning Edition. November 23, 2005. Retrieved 2008-08-14.
- "Boston Light Software". Bloomberg. August 2, 1999.
- Division of Social Medicine and Health Inequality
- "Faculty profile: Paul English". MIT Sloan School of Management. Retrieved 2013-10-07.
- "2008 CTO of the Year". Reuters. October 24, 2008. Retrieved 2008-08-24.
- "2012 New England Entrepreneur of the Year award recipients". Ernst and Young. Archived from the original on 2012-06-25.
- Kidder 2016, p. 103.
- Kidder, Tracy (2016). A Truck Full Of Money: One Man's Quest To Recover From Great Success. Random House. ISBN 978-0-8129-9524-4.
- "paulenglish.com" (2015-08-26)
- Lola Travel Company
- "New York Times: Paul English of KAYAK, on Nurturing New Ideas" (2013-07-25)
- "Fast Company: Five Word Performance Reviews" (2013-10-03)
- Fortune/CNN "Why Kayak's coders handle customer service" (2012-09-26 video)
- "OnStartups: Startup Insights From Paul English, Co-Founder of KAYAK" (2010-05-10 blog&audio)
- "FastCompany: Creating A Culture of Innovation" (2012-04-03)
- "Mass High Tech: KAYAK CTO Paul English shows knack for finding talent" (2010-04-09)
- "Business Week: Inside the Elephant Room at KAYAK" (2012-12-06)
- "Tnooz: KAYAK Exit Interview" (2014-01-30)