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PayPoint plc
TypePublic limited company
IndustryPayment systems
HeadquartersWelwyn Garden City, England, UK
Number of locations
16,098 retail networks (2020)
Key people
Giles Kerr (Chairman)
Nick Wiles (CEO)
Revenue£213.3 million (2020)[1]
£57.0 million (2020)[1]
£45.7 million (2020)[1]

PayPoint plc is a British business offering a system for paying bills in United Kingdom, Ireland and Romania. It is listed on the London Stock Exchange.


The PayPoint network was set up in 1996[2] with the aim of enabling customers to load gas and electricity onto their pre-paid energy meters in cash at their local convenience store. Prepayment meters are intended to help customers to manage energy use, thereby helping the environment, and control their spending, thereby enabling to live within their limited means.[3] Typically about 40% of customers use prepayment meters for their electricity and gas: this percentage has remained roughly constant over the last five years.[4] First tested in Northern Ireland, the system was expanded to London in 1997 and in 1998, British Gas prepayment meter customers were able to charge their Quantum smart cards at PayPoint retailers.[2]

Following continued growth and public listing, in 2006, the company became the exclusive cash payment network for the BBC's TV Licence fee.[5] In November 2006 and February 2007, PayPoint acquired online payment service providers Metacharge and SECPay respectively.[6] In September 2010, PayPoint completed the acquisition of Verrus,[7] a pay-by-phone parking payment provider and re-branded in North America and Europe under the brand name, PayByPhone.[8] In May 2014, and PayByPhone were merged under a single identity, PayPoint Mobile and Online.[9]

In February 2011, Collect+ a parcel sending and collection service, was launched as a joint venture between PayPoint and Yodel.[10] This service is available through almost 6,000 of the PayPoint retail network in the United Kingdom and allows customers to collect and send packages at their local convenience store.[11]

On 6 April 2020, PayPoint announced an agreement with Yodel to take full ownership of Collect+.[12]


The PayPoint branding in use on most stores

PayPoint allows cash payments at any one of 28,200 United Kingdom PayPoint outlets,[13] 500 in Ireland and 9,000 in Romania.[14] It also provides multi-channel payment for retailers – desktop, laptop, tablet, mobile, mPOS.[14] In most cases, PayPoint's fees are usually paid by the payee organisation rather than by the payer, the notable exception being deposits into Monzo bank accounts, for which Monzo deducts a £1 fee from the deposited amount.[15]


  1. ^ a b c "Preliminary Results 2020" (PDF). PayPoint. Retrieved 2 June 2020.
  2. ^ a b "Home Energy Top Up". British Gas. Retrieved 10 April 2016.
  3. ^ "Keep track of what you use and spend if you have a prepayment meter". EDF Energy. Retrieved 15 February 2017.
  4. ^ "The proportion of customers repaying a debt to their supplier using prepayment meters". Ofgem. Retrieved 15 February 2017.
  5. ^ "BBC appoints PayPoint for 'over-the-counter' contract". BBC. Retrieved 10 April 2016.
  6. ^ "PayPoint acquires SECPay Limited". 24 Dash. Retrieved 10 April 2016.
  7. ^ "PayPoint buys Verrus". Growth Business. Retrieved 10 April 2016.
  8. ^ "Presentation" (PDF). Parking Today. Retrieved 10 April 2016.
  9. ^ "PayPoint reveals plans for multi-channel future with merged mobile and online business and new group brand". GlobeNewswire. Retrieved 10 April 2016.
  10. ^ "Paypoint". Retail Times. Retrieved 10 April 2016.
  11. ^ "Business Courier - Marketplace, SME & Large - CollectPlus". Collect Plus. Retrieved 10 April 2016.
  12. ^ "PayPoint". Retrieved 2021-04-13.
  13. ^ "Multi-channel payment processing - in-store, mobile & online". PayPoint. Retrieved 10 April 2016.
  14. ^ a b "Global provider of simple payment solutions & retail services - PayPoint". PayPoint. Retrieved 10 April 2016.
  15. ^ "You can now pay cash into your Monzo account!". Retrieved 26 February 2020.

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