Pink Dot

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Pink Dot
Grocer
Industry Retail
Founded 1987 (Los Angeles, California)
Headquarters Los Angeles, California
Products Deli, frozen foods, general grocery, snacks, liquor
Website pinkdot.com

Pink Dot is a quick delivery prepared-to-order grocery store that is the convenience store of the 21st century. For the past 30 years, Pink Dot has been serving the Los Angeles area on the world famous Sunset Boulevard in West Hollywood. Known for delivering liquor, gourmet artisan eats, with the convenience of being a walk-in market as well.

A regional cornerstone and sensation, it’s the go-to delivery service for those who may not want to leave the office or their home. Open 365 days out of the year, operating from 9 am to 2 am, locals in Los Angeles can have whatever needs they may have met with a 45 minute delivery. After partnering with Postmates, Pink Dot became their leading convenience store seller in the entire Los Angeles market with thousands of items that include popular brand name grocery items, freshly made-to-order breakfast, sandwiches, salads, soups, pasta dishes, canned goods, and pizzettes…Pink Dot is the only West Hollywood and Los Angeles market you will ever need. Pink Dot is best known in Los Angeles and has appeared in several movies and television shows, including HBO's Entourage.[1]

History[edit]

Entrepreneur Bill Toro founded the chain in 1987 with the purchase of a single liquor store. His idea to create a delivery-based operation arose from numerous complaints he observed about the traffic in Los Angeles.[2] Pink Dot is a privately owned corporation with 70% ownership stake belonging to investors and Toro retaining the remaining 30% control.[2]

In 1996, Pink Dot was referred to as a rapidly expanding grocery delivery company in a Los Angeles Times story that noted the store guaranteed delivery in 30–45 minutes or less for a service charge of $3.50.[3] Orders were filled from five warehouses, "three of which opened in the last two months," with plans to open six more distribution centers by March including one in Orange County.[3] Company executives predicted home delivery would be a "big part of the changing face of retail".

As Pink Dot prepared to expand into Orange County, it phased out its signature polka-dotted, propeller-topped Volkswagen Beetle delivery cars after market tests showed that Orange County residents wanted their purchases delivered in more low-profile vehicles.[4]

Pink Dot has partnered with order takers, such as the now-defunct Kozmo.com, as a way to expand the product line into items such as Compact Discs and pharmaceuticals.[5] Kozmo.com was popular with party-goers and young families, but was unable to survive the bursting of the dot-com bubble. The brick and mortar business continued to flourish.[5] Many of the home delivery service companies flamed out after venture capital ran out in 2001.[6]

Late 2000s[edit]

In 2008, Pink Dot announced a partnership with Ford Motor Company and began using the Ford Transit Connect, a delivery system that Pink Dot president Sol Yamini said was "room service for your home".[1] Pink Dot's success has been credited to its niche business plan. As one restaurant analyst noted, "They don't have a whole lot of competition. Let's face it, 7-Eleven doesn't deliver."[2]

References[edit]

  1. ^ a b "Transit connect offers cargo space, reliability to grocery service that caters to customers". Retrieved 2009-07-18. 
  2. ^ a b c Sarkisian, Nola L. "Lazy people of L.A., rejoice: Pink Dot is expanding." Los Angeles Business Journal. Retrieved 2009-07-18. 
  3. ^ a b George White SOUTHERN CALIFORNIA ENTERPRISE; Convenience Stores; Grocery Deliverers Find a Time-Strapped Audience page 1 August 21, 1996 Los Angeles Times
  4. ^ Leslie Earnest O.C. Business Plus; HEARD ON THE BEAT / RETAIL; Pink Dot Dumps Its Funky Beetle July 7, 1999 Los Angeles Times
  5. ^ a b Sandoval, Greg. "Pink Dot takes grocery Web site national". CNET News. Retrieved 2009-07-18. 
  6. ^ Brent Hopkins Competitors: Online Grocery Service Webvan Expanded Too Quickly. Daily News (Los Angeles, California)July 10, 2001

External links[edit]